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Drivers handbook
Table of Contents
WELCOME TO YORUBA TRUCKING!
PRE-QUALIFICATION STAGE
APPLICATION STAGE
VERIFICATION STAGE
TESTING STAGE
JOB INITIATION AND TRAINING PERIOD
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PERIODIC TRAINING
REMEDIAL TRAINING
HOURS OF SERVICE
DRIVER LOGS
VEHICLE MAINTENANCE
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COMPANY PHILOSOPHY
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WELCOME ABOARD!
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Pre-qualification stage
In order to be considered for a driver position at Yoruba, applicants should:
Be 25 years or older (due to insurance requirements).
Read and write English.
Have three (2) or more years of industry experience.
Have a valid drivers license with endorsements required for each position.
Have a clean driving record with no DUIs and no more than three (3) moving
violations in last seven (7) years and no more than one (1) in last twelve (12)
month period.
Not have more than one (1) accident in last three (3) years.
Must be accessible at all times through phone calls.
Have good character, clean appearance, and good attitude.
Great customer service skills.
Application stage
Once the criteria of the pre-qualification stage is met, the applicant will complete
the following steps:
Complete employment application accurately including signature.
Contact information including a cell phone
Provide current seven (7) year drivers abstract reflecting the required
endorsements (dated within 3 months of application date).
Provide copy of current drivers license with the required endorsements.
Driver's data sheet.
Any false or omitted information will result in immediate dismissal of the applicant.
Verification stage
Once the application package is fully completed and delivered to Yoruba, it is the
responsibility of the hiring manager to complete the following:
Testing stage
The testing stage will consist of one or more interviews where the applicant is asked
to apply his experience and knowledge to the position offered and is asked questions
related to the position.
Note: The applicant must be willing to answer additional questions through phone
calls or email as required.
We will also review all operations of the company and clearly define the
expectations of the employee. In addition, we will comply with the department of
transportation's rules and regulations regarding required training.
Periodic training
Periodic training sessions will be scheduled as required and will cover various topics
throughout the year. Attendance is mandatory. The training sessions will focus on topics
like Hours of Service training, Trip Inspection Requirements, Daily Logs, etc., and will
include watching videos, speaker presentations, reviewing current legislation and
listening to employee questions and concerns.
Tests will be also administered throughout the year to ensure drivers are current and
compliant with the Alberta regulation. These tests will be implemented 1 to 3 times a
year, depending on the performance of employees and or as recommended by
managers. In order to pass such tests, a score of 70 per cent is required. Employees who
fail a test will be required to book a remedial training session or be required to rewrite
within two weeks.
Remedial training
Remedial training will be scheduled as required and will consist of one-on-one or
group training sessions on specific topics including safety, company policies, health
issues, etc.
Hours of Service
According to Part 4 of the Traffic Safety Act and Section 249 of Canadas Criminal
Code, a driver cannot operate a motor vehicle in a manner that is dangerous to the
public. This means that a driver must not be driving if they are impaired according to
the Traffic Safety Act.
Fatigued driving poses a serious risk to the driver and to the motoring public. In order
to ensure a driver does not operate a vehicle in a state of fatigue, provincially
regulated carriers must follow all requirements set out in the Drivers Hours of Service
Regulation (AR317/2002).
On-duty time
In the Alberta hours of service regulations, on-duty time means the period that
begins when a driver begins work or is required by the motor carrier to be available to
work. This period ends when the driver stops work. On-duty time includes driving time
and time spent by the driver:
a) Checking in or preparing reports at the start or end of a work shift;
b) Inspecting, servicing, repairing, conditioning or starting a commercial vehicle;
c) Driving a vehicle;
d) In the case of a vehicle that is being operated by co-drivers, travelling as one of
the drivers, except the time that the driver spends resting en route in a sleeper
berth;
e) Participating in the loading or unloading of a commercial vehicle;
f) Inspecting or checking the load of a commercial vehicle;
g) Waiting, at the request of the carrier by whom the driver is employed or
otherwise engaged, for a vehicle to be serviced, loaded or unloaded;
h) Waiting for a vehicle or load to be checked at customs, at a vehicle inspection
station or by a peace officer;
i) At the request of the carrier by whom the driver is employed or otherwise
engaged, travelling as a passenger to a work assignment when the driver has
not been off-duty for at least 8 consecutive hours immediately prior to departure;
j) Waiting at a point en-route due to an accident involving the vehicle that the
driver is operating or other unplanned event.
Daily Driving and On-duty Time
Under no circumstances a driver should drive after having accumulated 13 hours
of driving time in a day.
Driver logs
How to complete
All drivers are required to legally complete the daily log in accordance with the
appropriate regulations given in the federal motor carrier safety regulations. If you are
part of a team or slip- seat operation, the logs must reflect consistent, accurate
entries...no exceptions!!!
Training: All new drivers must attend log training at the time of employment and all
existing employees must attend training as scheduled. A signed acknowledgment form
of such training form is to be in each driver's file.
Vehicle maintenance
Under no circumstances should an unsafe vehicle be driven for any reason!
If you experience any mechanical problems during a route, please stop and make
an on-road inspection, notify management and call the assigned mobile mechanic. If
the vehicle cannot be fixed on the road, please call the assigned towing company
number and take the truck to the nearest assigned mechanic. You know your
equipment well ... So please share your knowledge with the shop.
Please always turn your vehicles off when you are not in them. This reduced idling,
using top gear as much as possible, using cruise control, and staying within the green
rpm range during shifting, will all result in your having better fuel mileage!!
Pre-trip inspection.
The initial pre-trip inspection should be reflected on your logs for a minimum of 15
minutes and should include:
Check and fill oil and coolant levels.
Start engine and check all instruments.
Visually check all items listed on vehicle condition report:
R steering
R stop, turn, & head lights
R brakes
R safety equipment
R tires
R low air warning buzzer
R wheels & lugs R fifth wheel
R mirrors
R air pressure
R horn
R hoses & connections
R wipers
R all other lights
Check hook-up of tractor and trailer - visually
Check mirror and seat adjustment
Check all instrument lights and detroit engine codes
Check to ensure you have all spares/special equipment needed. (to be assigned by
shop supervisor)(srs and trs sensors)
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Company philosophy
Communication is key!
One of the advantages of being a small company is the sense of camaraderie
experienced by our employees. We have a flat organizational structure where you can
get your voice heard easily and efficiently. The best part we want to hear from you!
If you have any questions or concerns, please do not hesitate to consult with your
supervisor or manager. Your co-workers are a critical part of the team and they can
provide you with valuable information if you are ever in doubt; all you have to do is ask.
Always treat your coworkers and superiors with respect and kindness and expect to be
treated the same way.
We want your experience at Yoruba Trucking to be fulfilling and productive, so if you
ever have any suggestions, we are pleased to hear them as well. Remember, the only
dumb questions are the ones left unasked.
Late deliveries
Our company prides itself on being a reliable provider of delivery services in Alberta.
We transport many edible goods, as well as medications, in which case timeliness is
essential. Our customers have trusted us with the task to deliver fresh products. As a
result, their business, as well as ours, heavily depends on your performance.
Failure to deliver such products on the scheduled date might result on a complete
reimbursement of the cost of the goods from our company to the client. Hence,
inexcusable and/or repetitive late deliveries will result in disciplinary action, in addition
to the driver covering some or all the expenses resulting for the loss of such products.
Always call your supervisor and the customer if you will are not able to deliver on the
scheduled date, and make arrangements for an alternative date at the convenience
of the company and the clients.
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If you ever have a problem with a customer, refrain from arguing with him or her
refer to your customer service skills and address the customer with diplomacy and
respect. Always let your supervisor know of any issues with customers and they will
address it appropriately.
In summary, our company places safety above all! No load is worth your placing
yourself or anyone else at risk. So please, please, always drive defensively, wisely, and
safely. We need you safe and sound
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towards a more environmentally friendly and sustainable mindset that sets the
precedent for other companies in the transportation industry to do the same.
Here is how you can do your part to raise your fuel efficiency by:
Lowering speed of tractor
Using cruise control
Minimizing idle time
Progressive shifting
Using high gear earlier
Purchases
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If you have any disagreements with anyone at a customer's site, report it to your
supervisors at Yoruba and we will handle it appropriately. Never, never argue or fight at
a customer's site.
Uniform/appearance code
Steel-toe boots
Employees are to be neat, clean, sanitary and free from odor at all times. Hair is to be
neat and clean at all times, with long hair in a ponytail or braid while on duty. Papa
Johns employees are required to comply with Perfect Deliverys dress code. Violations
of dress/appearance code may result in immediate termination.
Probation
All new employees will be placed on a 90-day probationary period during which
employment may be terminated for violation of any policy or as otherwise determined
that the relationship is not a match for both company and employee.
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Welcome aboard!
We are pleased to have you as a new member of the Yoruba Trucking family and
look forward to a long-term relationship. We promise to make every effort to make your
company a pleasant, fair and caring place so that you will feel welcome and happy. If
you ever feel these promises are not being met, please give us the opportunity to
discuss the situation with you.
Please drive with your safety and others in mind, as safety is the most important
thing we can achieve!
Vacation days
Paid vacation days are earned on your anniversary date of employment as follows
on the first day of your:
2nd and 3rd year
4th and 5th year
1 week
2 weeks
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3 weeks
4 weeks
Please let management at least two (2) weeks prior to wanting your vacation
and/or vacation check by completing and turning in the appropriate vacation request
form.
Absenteeism
Please let management know as far in advance as possible when time off is
requested. Should an unexpected situation arise, please notify us immediately to
arrange for handling of your load or other duties.
Chronic absenteeism will not be tolerated and may result in dismissal. The company
operates 24 hours a day, 7 days a week. Weekends are not guaranteed to be off, but
all attempts will be made to accommodate specific requested time off.
Completion of envelopes
Please make sure all the items are completed accurately:
Name
Date
Trailer/Truck #(s)
Origin/destination/stop-offs
Inside envelopes
Please make sure the following are included inside each envelope:
All receipts for road fuel purchased
Logs for that trip
Cover sheet form with all cash tickets attached for equipment repairs (name,
driver# and truck#)
Overweight citations, inspections etc. (these must stay in the envelope for that
load!)
Any other information for the company such as forms requested to be completed. If
you want to inform the office of any information, problems, or questions, please write on
the separate questions/problems form and put in any envelope.
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Road fuel
Make sure you sign receipt and put it in your envelope for that trip
Riders
Due to insurance requirements, only those qualified and authorized in writing by
Yoruba Trucking will be allowed to drive, ride in or enter any tractor. Helpers and driver
assistants are under no circumstances allowed to operate the vehicle, ever. No animals
are allowed in truck or trailer. Violation will result in disciplinary action up to and
including termination.
Accidents
What should I do in an accident?
Take necessary action to protect scene from getting worse- reflective triangle,
flagging traffic, etc.
Get medical help if necessary and/or contact proper authorities such as police,
highway patrol, etc. Please do not attempt to move any person unless not doing so
may endanger their lives such as fire, possible explosion, etc. Verbally comfort the
person, or cover for warmth, until trained medical personnel arrive.
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Training
Each driver will be required to attend training at least once every year. The training
sessions will include the following areas:
Attitude to customers
Following company policy
Attitude to fellow employees
Personal hygiene
Internalization of company goals
Late loads
Tampering with equipment
Drug/alcohol
Repetitive log violations
Unsafe activities
Safety meetings
Mandatory safety meetings will be held.
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Signature
Date
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