N402 Service Manual

Shen Zhen Eastaeon Technology

. Mobile phone Introduction

1.

Features
Android4.4
Capacitive Touch screen
FM radio /Bluetooth/WIFI/GPS/
/
/
/
/

2.

Product Characteristics
Pl f
Platform
:MTK6572M
MTK6572M
MCP:4GB ROM512MB RAM
Operate Frequency: GSM 850/900/1800/1900MHZ
WCDMA 850/1700/1900MHZ or 900/1900/2100MHZ

Dual SIM :Dual SIM dual standby

Display: 4.0
4 0 inch WVGA 480*800
Camera : Back 2.0MP +Front 0.3MP
Extend T-Flash Card: up to 32GB

33.

Specification
Size: PDA Type 125*63.5*10.5mm (L*W*H)
Color: White
Keypad :NO
Side Key:2 keys (volume key/ power key)
Antenna: Internal GSM,WIF&GPS;
,
; External FM
Earphone:3.5mm jack
Battery:1450mAh
USB port:
t Micro
Mi
5pin
5 i USB
Electroacoustic part:1 mic.,1 spk., 1 vib.,1 rec.

 Examination function
.
1IMEI examination order
Inputs the *#06# instruction to check the IMEI NO. inside mobile phone
2Testing order
Inputs the *983*0# to test all normal functions
3Download cable
Just use the usb cable to download sw

.Testing and Repair Tools

CMU200 or 8960
DC POWER SUPPLY
Oscillograph
Hot gun
Electric iron
Stroboscope
Screwdriver(electromotion)
UP-1024 super speed universal programmer
Disassemble tools
Multimeter

CMU200 or 8960

Hot gun

DC Power Supply

Electric iron

Oscillograph

Stroboscope

Glove

Brush

Soldering tin

Brush

Fabric

Alcohol bottle

fixed clamp

. CircuitChipset/Instructions
CPU:MT6572M (Dual core))
MCP:4GB ROM512MB RAM
Power management: MT6323
Multimedia:MT6627WLAN+GPS+BT+FM 4 in 1 IC
RF :3G/2G quad-band transceiver MT6166+Power Amplifier RF9810+SAW +SMD
Crystal

1 Block
1
Bl k Digram
Di

PCBA OVERVIEW
TOP

Audio jack
AL&PS

G-Sensor

Receiver
Front camera
MOTO
Main camera

USB
Flash
BT
WIFI
GPSFM
IC
B4 PA

CPU
PMU

B5 PA
B2 PA
GSM PA
Modem
Battery
jack
MIC

PCBA OVERVIEW
BOTT

Power key
GPS ANT

BT/WIFI ANT

TP
SIM1

T Card

SIM2
Battery jack
Volum key

ANT jack

LCD

SPK

Main ANT

Power management circuit (MT6323)

CPU GPIO (MT6572)

Charger circuit:

SIM card circuit

TF-Flash card circuit

MIC circuit

Earphone Circuit

Speaker circuit

Battery connector

Camera connector circuit

CTP/ LCD connector circuit

MT6627 circuit(WLAN+GPS+BT+FM 4 in 1 IC)

2.RF circuit
RF circuit signal flow
RF circuit component: RF Transceiver MT6166 + PA +26M OSC ,and antenna switch integration in
PA chipset

RF PA (GSM band) circuit

 Troubleshooting
T bl h ti off the
th problem:
bl
1.Cannt download software repair guidance
2 Boot failure
2.
3. Display fault (blank display ,white display) repair guidance
4. Ring fault repair guidance
5 Audio (voice) problem repair guidance
5.
6. Camera problem repair guidance
7. TF card problem repair guidance
8 SIM card
8.
d problem
bl repair
i guidance
id
9. Cant charge repair guidance
10. No vibration(motor fault) repair guidance
11 TP problem
11.
bl repair
i guidance
id
12. The sensor of proximity fault

cant be downloaded the software

The motherboard can't download
Y
Y

replaced

Check whether PC connection

N
Y

replaced

Battery power is sufficient

N
Y

Check the download data line, driving program correctness

replaced

Check normal slow speed clock clock

around 700 mv 32.768 kHz sine wave fast
clock 26 MHZ 600 mv sinusoidal wave

resolder, replaced

Check MT6572M, Combo FlashChips Y

and peripheral resistance capacity
have the virtual welding or short circuit

Resolder , replaced

Replace the main board

Boot failure
Cant boot Boot black screen
Y
Y

Check of the batterypower button, battery contact pieces

Resolder ,replaced

N
Check off the leakage current is normal
Check the mainboard test point VBAT
and VCHG whether to ground short circuit
And check whether related to ESD protection device damage

Resolder ,replaced

N
According to boot key
KEYON signal to test the test point is normal pull down

Resolder ,replaced

N
Check how fast the clock is normal
Slow clock around 700 mv 32.768 kHz sine wave
26 MHZ clock quickly 600 mv sinusoidal wave

Resolder ,replaced

N
Check MT6572M,, Combo Flash
Chips and peripheral resistance capacity
have the virtual welding or short circuit

Resolder ,replaced

Replace the main board

LCD display fault

LCD showed abnormal
Y
Y

resolder

LCD welding is good?

N
Y
Backlight fault, black as back problems, check that there are no open circuit
conditions

Resolder,replaced

N
Y
Chip inspection, check the MT6572 have weld or short circuit phenomenon

Resolder,replaced

Replace the main board

N

Ringtone fault
Tone anomaly
Y
Y

replaced

Check if Speaker is correct

N
Y
Replacement of the Speaker, to see whether the Speaker damage

Resolder ,replaced

N
Y

Resolder ,replaced

Check Audio PA circuit

N
Change Audio PA
Check Audio PA is damaged
N
Check if CPU (MT6572) is virtual welding

Resolder ,replaced
Y

Resolder ,replaced

Replace the main board

Audio (voice) fault

No voice
Y
Can't hear the other voice
Check Receiver look short circuit or virtual welding
The shell of Receiver is assemblied
Measure impedance of Receiver Normal is 32

Replaced

N
Check Receiver circuit

Y
Without words

Resolder ,replaced

N
The other can't hear own voice
N circuit or virtual welding Y
Check MICcircuit is short
Manual repair welding was carried out on the MIC
Such as good contacts remain silent,
Please replace the MIC

Resolder ,replaced

R l
Replace
the
th main
i board
b d

Camera fault

Camera not work

Y
Y

replaced

Check camera connector contact is reliable

N

No voice,check,shether there is a ring tone.

Witho t ring tone,
Without
tone must
m st check the Speaker ringtone part
failure analysis, assembly if there is a problem

Resolder ,replaced
replaced

N
Y
Check Camera circuit is virtual welding,short welding

Resolder ,replaced

Replace the main board

Cant read SD Card

Do not know the SD card

Y
Y

replaced

Detection of SD card reliability

N
Y

Resolder ,,replaced
p

Detection of SD card shrapnel

p reliabilityy

N
N poor contact
Check the card board is

Resolder ,replaced

Replace the main board

Cannot read SIM Card

Cant read SIM card

N
Y

replaced

Check cassette of SIM card is virtual welding

N
Y
Check SIM card circuit is virtual
welding and short welding

R ld ,replaced
Resolder
l d

N
Y
Check the card board is poor contact

Resolder ,replaced

Replace
p
the main board

Charging failure

Can't charge or plug in the charger for a period of time

after the prompt charger bad connection
Y
Y

replaced

USB interface is virtual welding and short welding

N
Check whether charging circuit device
virtual welding and open circuit

Resolder,replaced
ld
l d

N
Y
Calibration for ADC false-positive prompt solution

Resolder,replaced

Replace the main board

The motor cant work properly

Abnormal vibration motor

Y
Y

Replace the motor

Wh th or nott Moto
Whether
M t goodd welding
ldi
N
Y

Resolder ,replaced

Exchange motorCheck the motor is broken

N
Y
Check for interference structure assembly

Resolder ,replaced

Replace the main board

TP cant work properly

Touch panel anomaly
yes
yes
check if the FPC of TP was good or not

Download Software

no
Change the TP

check if the FPC of TP was good or not

yes
no
Please change the Touch Panel,
then check if TP can work properly
no
Check if the connector of TP was desoldered

no
Change the motherboard

Resolder the connector

yes
Resolder the connector

The sensor of proximity cant work

Abnormal sensor
yes
no
Check if the connector of the sensors FPC was good or not

Change the connector

yes
yes
Check if the connector was desoldered or not

Resolder the connector

no
yes
Use a new sensor, then check if it can work properly
yes
Change the motherboard

Change the sensor

. Disassembly
1 Open the battery cover as below
1.Open

B tt
Battery
cover

2 Take out below 7 screws with screw driver

2.

5
6

4. Separate the rear case and front case with plastic

Rear case

4. Take out Main PCBA from front case

Remove the components fixed on main PCBA
1 . TP FPC

2 volume key FPC 3. power key FPC

4. LCD FPC 5. Speaker pin

pincers

3
1
2

5. Open the fixed button on front case then take out Main PCBA

Front case

Main
PCBA

6. remove the back camera, front camera ,motor

Back
camera

Front
camera

motor

Solder away power key FPC, volume key FPC

S ld away speaker
Solder
k pin
i andd remove receiver
i
receiver

Power key FPC

Volume key FPC

Speaker

7. Disassembly TP&LCD
Disassembly the mobile phone to front housing
subassembly only (just have LCD/touch lens/front
h i ) then
housing),
h along
l
the
h round(black
d(bl k area)) on
Touch lens to heat even about 20seconds with Hot
Gun as below pic

88.once
once finished to heat up by Gun.
Gun take the Guitar
plectrum insert the gap between Touch lens and front
housing (take care :the Guitar plectrum didnt be insert
too deep ,or will hurt the LCD). then prize the touch
lens along the round as below pic
1

9 , di
disassembly
bl components
t as below
b l
receiver

Rear case

Front case

Back
camera

Front
camera

Motor

Main PCBA

Battery
cover
battery

Speaker

THE END

THANKS