Jessica Kirks Garcia

1424 Sheppard Street * Waco, Texas 76711 * 254-349-6934

jessica00204@yahoo.com
CAREER OBJECTIVE
To obtain a position with a company with responsibilities that will utilize my
great communication and customer service skills.
SUMMARY OF QUALIFICATIONS

• More than 5 years of experience as Customer Service Representative

• Experienced in most web-based applications

• Assembly line experience

• Dedicated, efficient, available 40 hours plus weekends if needed

EMPLOYMENT HISTORY
July 2009-May 2009 Convergys Megorge, Tx
AT&T Customer Service Rep
Duites: Billiing, Talking to customers
Helping customers with problems with their billing and phones and services
January 2008 – April 2008 Ace Cash Express Waco, Texas
Service Associate
Duties: Responsible for opening and closing store.
Check Cashing, balancing monies, reporting daily transactions, following security
procedures, and performing other financial duties and reporting to a District Manager.

• Cashing checks using established risk analysis

• Processed loans, utility sales, money orders, wire transfers

• Maintain and safeguard cash and other negotiable items

• Preparing bank deposits and other financial services

July 2007 – Dec 2007 Sears (Richland Mall) Waco, Texas
Sales Associate/Cashier/MCA
Duties: Responsible for handling customer issues that
may arise on the floor. Accurately completing sales and
service transactions.

• Assisting customers with daily sales and service

• Answering phones

• Merchandising
March 2006 – Sept 2006 Padilla Tile Company Waco, Texas
Receptionist/File Clerk/Sales
Duties: Responsible for answering multi-phone lines, run
errands, and familiarizing company products. General
office duties.

• Answer phones, light typing,

• Set Appointments for new clients

• Sending and receiving faxes

Feb 2004 – April 2004 Spherion/Coca-Cola/Minute Maid Waco, Texas
Production/Assembly line
Duties: Meeting production goals. Fast paced
assembly line. Shift work.

• Packing boxed drinks

• Checking for errors on packaging

• Team work to meet production goals

EDUCATION
Stars High School Graduate 2002 Waco, Texas
Certificate in Vocational Office Education
Texas State Technical College Waco, Texas
Computer Webmaster Techology
SKILLS
Computer knowledge, experienced with Microsoft applications, filing alpha/numeric,
Data entry, 10 key and web-based applications. Multi-phone line experience, copying,
faxing, all office like