Académique Documents
Professionnel Documents
Culture Documents
806-50
Final Paper
of a library teen space could offer respite and stability for any low-income teens who may
be experiencing tumultuous home lives. Crockett referred to how the CPL YOUMedia
space is based upon Mimi Ito's concept of HOMAGO: Hanging Out, Messing Around,
and Goofing Off (2015). These activities emphasize process-based learning, and provide
opportunities for teens to develop insight and initiative by setting their own goals and
structuring their own time. Library services for low-income urban youth should apply
this framework as a way to convey a sense of independence, freedom, and inherent trust.
Access to resources, with a special emphasis upon technology, is an essential need to
consider. Computer literacy has grown increasingly important, and libraries play an
important role in enabling computer access for low-income patrons. Taylor et al note
that, "62.1% of public libraries serve as the only provider of free public internet and
computer access within their communities, making the library an essential outlet for
workers who telecommute and who have insufficient Internet access at home" (2012, p.
195). Shen explains that Libraries serve as a key resource for low-income urban teens
who may be considered "information poor" (2013, p. 2-4) and need to develop essential
technological skills in order to become more competitive in the job application market.
The final and most important need to emphasize for serving low-income urban teens
consists of emotional support from a caring and well-informed staff. All teens desire and
deserve opportunities for leadership, creativity, academic support, and respect from
someone willing to listen. It is imperative that library staff commit to filling this role in
providing services for low-income urban teens.
By the broadest terms, the goals and objectives for these library services
would be to improve outcomes for low-income urban teens. In order to develop more
distribute marketing materials or offer incentives, such as a small amount of extra credit,
for visiting the library to complete a school assignment. If possible, a library may also
wish to explore using popular social media outlets, such as Instagram and YouTube, to
market to urban teens. Many programs and best practices are recommended for better
services to low-income urban teens. As previously mentioned, technology access is of
utmost importance for developing essential skills, and is of recreational interest to many
teens. Smallwood notes that, "Library statistics show a significant rise in library usage
by the city's most disadvantaged residents, particularly for computer access" (2010, p.
139). Library professionals can support equal access to computers by offering
technology training classes and events as part of the regular programming schedule.
Libraries should not charge a fee for computer access, or demand any other requirements
that may hinder access for low-income patrons. Fines and fees may present a prohibitive
challenge for low-income patrons, so loan forgiveness days or policies may be beneficial
in encouraging library use. Other recommended programs include book discussions
focused around empowering and representative books, Teen Advisory Groups with
leadership opportunities, and college and career counseling. Crockett extols the values of
the latter: "One way libraries can empower youths is to offer workshops on employment
that teach urban males how to construct a resume and how to dress for and conduct
themselves during an interview. Youths that are empowered often have stronger selfesteem and resiliency" (2015). Local teens who have successfully graduated and attained
higher education or found employment may be tapped as mentors for younger teens.
Programs that emphasize the development of resiliency and leadership skills would
comprise the core of the services.
As previously stated, the goals of higher graduation rates and lower crime rates
would be the desired outcome for these efforts. The success of the program could be
measured over the short or long term, but it is recommended to allow at least three years
of data collection in order to obtain more representative results. It is difficult to measure
library impact when so many independent variables are at play in any given community,
but if the graduation rates increase or juvenile crime rates decrease by even a few points,
the program could be justified as a success. Anecdotal evidence is also of great
importance, and gathering interview information from local teens will help to provide a
more complete picture of the success of the program. While the program is directed
specifically at local teens, the success of the program will be a boon to the entire
community.
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