To be successful in business, a person should have a broad range of up-to-date skills and

should be able to research basic trends and current events to keep up with the constantly
changing business. In this unit you will use software that is commonly used in the business
setting.

You will be introduced to careers that are available in the Business Administrative Support
Pathway. Many of the skills gained in the Business Administrative Support Pathway vary
from entry level, to skills necessary to grow within a business career.
Standard 4: Students will explore skills, knowledge and concepts related to College and Career
Pathways in Business and Marketing.
Objective 3: Explore the relationship and impact of business and marketing information
technology within the Business Administrative Support Pathway.
Indicators:

Use word processing, spreadsheets, desktop publishing, and presentation software to perform basic tasks
independently and collaboratively in a business setting.
Understand how the Internet works and define Internet vocabulary including: URL, browser, search engine,
etc.
Understand proper etiquette and ethics when using the internet and social media/digital marketing online
applications.
Use a browser to explore careers in business, marketing, and related areas.
Explore related Pathways.

RESOURCE FOR: Administrative Support

Career Connection Assignment

Business Administrative Support

Business Administrative Support jobs perform duties that keep companies running efficiently.
Some duties may be organizing information, research, handling customers, ordering and
organizing supplies, etc Business Administrative Support jobs are considered to be high wage,
high demand, and not traditional jobs for males.
From the list of careers below, circle the jobs that you think fit the job description of Business
Administrative Support.

Contractor

Marketer

Accountant

Chemist

Executive Secretary
Lawyer

Administrative Assistant
Medical Manager

Physical Therapist
Desktop Publisher
Surgeon

Civil Engineer

Office Manager
Paralegal

Radiologist

Pharmacist

Bill Collector
RESOURCE FOR: Administrative Support

Bank Teller
Plumber

Hotel Clerk

Court Clerk

Machine Operator

Postal Service Carrier

Computer Programmer
Typist

Dental Hygienist
Mechanic

Counselor

Customer Service Representative

Career Connection:

Business Administrative Support Careers to Explore

Executive Secretary: assists managers and direct office activities. Education: high school diploma and have one
to five years of related work experience. Average Utah Wage: $20.61 Hourly, $42,860.00 Yearly.

Administrative Assistant: performs a variety of clerical and administrative duties needed to run an office.
Education: high school diploma and complete short-term on-the-job training. Average Utah Wage: $15.02 Hourly
$31,230.00 Yearly
Business Ed Teacher: teaches academic and technical content to provide students with the skills and
knowledge necessary to enter an occupation. Education: Bachelors degree
Average US wage: $51,910 per year $24.96 per hour

Desktop Publisher: uses computer software to design page layouts for newspapers, books, brochures, and
other items that are printed or put online. Education: Associates degree. Average US wage: $37,040 per
year $17.81 per hour

Office Manager: plans and oversees the work of office staff. Education: high school diploma and have one to five
years related work experience. Average Utah Wage: $21.39 Hourly $44,490.00 Yearly
Legal Secretary/Paralegal: researches and investigates facts for lawyers. Education: high school diploma and
complete paralegal training. Average Utah Wage: $20.89 Hourly
$43,460.00 Yearly
Bill and Account Collectors: locates and seeks payment from people, calls debtors, who have overdue bills.
Education: high school diploma and complete moderate-term on-the-job training. Average Utah Wage: $14.98
Hourly $31,160.00 Yearly

Customer Service Representative: works to solve customer complaints. Education: high school diploma and
complete short-term on-the-job training. Average Utah Wage: $13.41 Hourly $27,890.00 Yearly
General Office Clerk: performs a variety of duties for offices. Education: high school diploma and complete
short-term on-the-job training. Average Utah Wage: $11.53 Hourly $23,970.00 Yearly
Tellers: help customers with their banking activities. Education: high school diploma and
complete short-term on-the-job training. Average Utah Wage: $10.94 Hourly $22,750.00 Yearly

Hotel and Resort Clerks: performs a variety of services for hotel guests. Education: high school diploma and
complete short-term on-the-job training. Average Utah Wage: $9.99 Hourly $20,780.00 Yearly

Brokerage Clerk: records the purchase and transfer of securities. Education: high school diploma and complete
moderate-term on-the-job training. Average Utah Wage: $20.61 Hourly $42,860.00 Yearly
Court Clerk: processes legal records and performs other duties for a court of law. Education: high school
diploma and complete moderate-term on-the-job training. Average Utah Wage: $13.80 Hourly $28,710.00 Yearly
Statistical Assistants: gathers information and analyzes it using statistics. Education: bachelor's degree
Average Utah Wage: $19.80 Hourly $41,190.00 Yearly

Word Processors and Typists: prepares documents and other print materials using computer software.
Education: high school diploma and complete short-term on-the-job training. Average Utah Wage: $13.67 Hourly
$28,430.00 Yearly
RESOURCE FOR: Administrative Support

Researching Tips
Knowing how to research is an important skill in every business job. Research will help businesses
to be successful and keep on top of important data that benefits the company. The most common
way to search for things today is by using the Internet. This type of searching can be frustrating
because we get too many results that do not fit what we are looking for. Todays lesson will give
you helpful Internet research tips, so that you can become an effective researcher.

Complete the following tasks and questions using the Tips To Researching
PowerPoint:

1. List a browser that you are the most familiar with. ___________________________________________
2. Type the following into a URL: http://www.education.com/magazine/article/onlineetiquette-for-kids/

List the 9 Online Etiquette Rules

___________________________________________________________________________________________________
___________________________________________________________________________________________________
___________________________________________________________________________________________________
___________________________________________________________________________________________________
___________________________________________________________________________________________________
___________________________________________________________________________________________________
___________________________________________________________________________________________________
___________________________________________________________________________________________________
___________________________________________________________________________________________________

3. List a search engine that you use the most. __________________________________________________

4. Do a quick search for the amount of time it takes to earn each degree:
Associates Degree

______________________________________________________

Masters Degree

______________________________________________________

Bachelors Degree

Doctorate Degree

______________________________________________________
______________________________________________________

5. What song do the lyrics "Conceal, don't feel, don't let them know" belong to?

___________________________________________________________________________________________________

RESOURCE FOR: Administrative Support

6. Find the definition for the following terms:

Browser ________________________________________________________________________________________
___________________________________________________________________________________________________
Search Engine __________________________________________________________________________________
___________________________________________________________________________________________________

URL _____________________________________________________________________________________________
___________________________________________________________________________________________________
Http _____________________________________________________________________________________________
___________________________________________________________________________________________________
HTML ___________________________________________________________________________________________
___________________________________________________________________________________________________
7. Find a few quick answers:

The weather in your area tomorrow: ________________________________________________________

A movie in your area that is playing tonight: ________________________________________________

Calculate the answer for 455*654: ___________________________________________________________

Business & Marketing Career Research

Notes Page

RESOURCE FOR: Administrative Support

For this assignment, you will choose a career from the Business and Marketing Pathways, and then
research the information and fill out the notes page below. Be detailed with your answers. For career ideas,
refer to the past units.

Tip: For quick, current, accurate information use Utah Futures (https://utahfutures.org/ ) or Occupational
Outlook Handbook ( http://www.bls.gov/ooh/)

Name of Career: ________________________________________________________________________

Describe or define the career: ____________________________________________________________________________

_______________________________________________________________________________________________________________

What is the average wage for this job? ___________________________________________________________________

What is the outlook for this occupation? _________________________________________________________________

_______________________________________________________________________________________________________________

What is the work environment and physical demands of this job? _____________________________________

_______________________________________________________________________________________________________________

What tasks or common work activities does this job require? _________________________________________

_______________________________________________________________________________________________________________
What skills and abilities does someone need to be able to do this job? _______________________________

_______________________________________________________________________________________________________________
What high school courses would be helpful in preparing someone for this job? _____________________

_______________________________________________________________________________________________________________
What education or training is necessary to have this job? _____________________________________________

_______________________________________________________________________________________________________________

List two interesting facts about this job: _________________________________________________________________

_______________________________________________________________________________________________________________
Is this an occupation for you? Explain why or why not: ________________________________________________

_______________________________________________________________________________________________________________
URL Address of where you found your information: _________________________________________________________________________

RESOURCE FOR: Administrative Support