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Assessment Task 1

organisation

BSBMGT605B Provide leadership across the

Communicate organisational
mission and goals

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Submission details
Candidates
Name

Candidat
es ID
number

Assessors
Name
Assessment
Date/s

Time/s

Instructions to Students
1. You must accurately complete the Student Assessment Pack.
2. Your Assessor may want to discuss written answers with you to get
further evidence of your understanding and to check that it is your
original work
3. You need to submit Assessment Cover Sheet for each assessment.
4. You are permitted to use dictionaries and to seek support, as
required.
5. Where your work has been deemed as unsatisfactory, you will be
permitted to resubmit the assessment up to three times if
attendance is 70 per cent and above. If, after 3 attempts to
resubmit the assessment, you are still deemed NYC, the student will
need to redo the unit. If attendance is below 70 per cent and your
assessment is not yet satisfactory, then you need to reassessment
policy.
6. Unless the assessment task specifically allows pair work or group
activities such as brainstorming, you must submit their own original
work and are not permitted to copy the work of other students.
Plagiarism is never acceptable.
7. Assessments must be submitted on their due dates.
8. Extensions are permitted in consultation with the trainer.

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Performance objective
Candidates will demonstrate knowledge and skills required to
communicate organisational mission and goals.

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Assessment description
Using the workplace scenario information provided, you will address
expectations of an organisation to investigate incidents in accordance with
legal and organisational requirements. You will also address expectations
to communicate organisational mission and goals to internal stakeholders.

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Procedure
1. Review the simulated business documentation, including policies and
procedures, in the Appendix 1 Max Lionel Realty. Review templates
contained in Appendix 2 Templates for possible use or adaptation in
completing assessment task requirements.
2. Review the information in Scenario 1 below. and fill out an incident
report in connection with the WHS incident. Complete a risk
assessment based on the information provided by the HR Manager.
Update the organisational risk register.
3. Review the information in Scenario 2 below and prepare a
presentation on the managers WHS responsibilities. Ensure you:
explain the organisations mission, values and strategic
directions
explain the link between the organisations objectives,
standards, relevant legislation and the responsibilities of
managers and agents for a safe workplace
state expectations of managers in a way designed to build
commitment and support by managers; use persuasive
language and deploy an appropriate leadership style
use appropriate media to achieve objectives of presentation.
4. Deliver presentation.
5. Submit documentation as per specifications below.

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Scenarios
Scenario 1
You are the Operations General Manager at Max Lionel Realty (MLR). You
are responsible for the day-to-day running of the company. You oversee
the coordination of activities that occur within the Residential,
Commercial, and Investments branches of the company. You are
responsible for overseeing projects which affect operations of the
organisation as a whole. You work with the HR manager to coordinate
systems and projects to achieve cooperation and coordination across the
company.

WHS Incident
A WHS incident recently occurred at the Commercial office of Max Lionel
Realty. Although it is the Commercial Managers responsibility to
investigate WHS incidents, they have not done so. You decide to step in.
In accordance with the recently implemented WHS management system
you must:
investigate incidents
complete an incident report
perform risk assessment
update risk register.

The records you create of the incident need to be submitted to the HR


Manager (assessor) for storage as per records management policy.

Details of the incident


Last Wednesday, a client, who was running late decided to leave

through the emergency exit and stairwell, falling and breaking her
wrist.
The exit door was blocked by boxes of paper.

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Scenario 1 (continued)
One of the agents heard calls for help, managed to open the exit

and help the client.


Not realising what had happened, or the seriousness of the

accident, the agent criticised the clients high heels, implying that
such a thing would never happen to a man. Any sensible woman
would take the lift.
The client was humiliated.
The client was taken to the Royal Womens Hospital by ambulance.
She is threatening to sue MLR for injuries, loss of income and

mental trauma.
Another agent noticed a strange odour and an oily substance on

the stairwell.
This agent reported the incident verbally to the Commercial Realty

Manager.
This incident has only just become known to the HR manager, who

has been contacted by both the clients lawyer and the Office of the
Human Rights Ombudsman.
Several incidents in which managers have failed to undertake WHS

management system responsibilities have occurred recently. For


example, record-keeping has been incomplete.
Consultation with agents, WHS committee meetings not occurred.
The organisations original target was to reduce the number of WHS

incidents by 25%; however, after initial success, enthusiasm for the


system has worn off and incident rates are only just lower than they
were when the system was initiated.

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Scenario 2
You are the Operations General Manager at Max Lionel Realty. You have
recently investigated a serious WHS incident.
You have determined that the incident may represent a systemic
breakdown in compliance with the organisations WHS management
system. This system has only recently been implemented and clearly the
requisite practices have not been embedded.
Your legal and ethical responsibility is clear. You have a legal and ethical
responsibility as a manager to minimise workplace hazards. Moreover, in
accordance with organisational change management processes, you
need to ensure organisational support by regularly reviewing compliance
and acting immediately to intervene to ensure organisational objectives
and minimise risk.
You need to ensure managers are aware of and comply with the
following responsibilities under the WHS management system and WHS
legislation:
consult with agents on WHS issues to continually identify any

potential risks
regularly conduct WHS committee meetings to address risk across

the organisation
regularly assess potential workplace hazards
act proactively to reduce risk
update the risk register.

You have decided to prepare a presentation to managers to ensure


compliance.
Your objective is to ensure a smooth implementation of the WHS
management system. Accordingly, you dont want to single out or
embarrass any one manager. Rather, you want to ensure enthusiastic
support by underscoring the importance of implementation of the WHS
management system with respect to Max Lionels mission and
organisational goals.
You will need to ensure you demonstrate and support ethical attitudes
and practices.

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Assessment Task 1
organisation

BSBMGT605B Provide leadership across the

Specifications
You must:
plan and deliver a presentation to managers
submit:

incident report, risk analysis and updated risk register


presentation notes, PowerPoint slides, etc.
Your assessor will be looking for:
interpersonal skills to communicate and inspire trust and confidence

of others and to ensure their cooperation and support


risk management skills to analyse, identify and develop mitigation

strategies for identified risks


knowledge of business ethics and their application
knowledge of leadership styles and their application
knowledge of legislation, codes and by laws relevant to the

organisations operations
knowledge of organisation mission, purpose and values
knowledge of organisation objectives, plans and strategies
knowledge of organisational change processes.

Adjustment for distance-based learners


No variation of the task is required.
A follow-up interview may be required (at the discretion of the

assessor).
Documentation can be submitted electronically or posted in the mail.
Meetings/presentations may be conducted and observed live or via

an appropriate teleconferencing tool.

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