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PIÑA
1421 Tahoe Court Lake Worth, Florida 33461 peterpina1@gmail.com 561-603-2846
TECHNICAL ANALYST
Solutions-oriented Technical Analyst with notable success implementing, directing, and troubleshooting a
broad range of corporate IT initiatives while participating in planning and implementation of information-
security and analysis.
Track record of increasing responsibility in Technical Analyst design, systems analysis and
development, and full lifecycle project management.
Hands-on experience leading all stages of system development efforts, including requirements
definition, design, architecture, testing, and support.
Outstanding leadership abilities; able to coordinate and direct all phases of project-based efforts
while managing, motivating, and leading project teams.
Adept at developing effective security policies and procedures, project documentation and
milestones, and technical/business specifications.
CORE COMPETENCIES: Installs and repairs; Setting up compute and peripherals; resolving Pc hardware and
software issues or escalating to senior level; Business Analysis; Regulatory Adherence; Data
Integrity/Recovery; Disaster Recovery Planning; Risk Assessment; Cost Benefits Analysis
PROFESSIONAL EXPERIENCE
Tiger Business Forms, Inc 2007-2009
Order & Billing
Provided timely, courteous and knowledgeable response to information requests; screened and
transferred calls.
Developed innovative billing procedures to easily and accurately attain information for customers.
Kreative Komputers, LLC 1997-2002
Owner
Catered to small business, with support features and specifications to each business.
All graphical interfaces for company were delivered by media and internet.
Technology support, including desktop PC, networking and telephony.
Business development support in certain fields.
Each computer was catered to each specific field and type of individual working that PC.
International Educational Consultants, Inc 1999-2007
Operations Manager
Developed overall operations strategy and procedures for all back office requirements.
Technology support, including desktop PC, networking and telephony.
Recommendations On Request.
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