Role of Management Information

System in Tata Motors

Team Members
NarasimhaBala.S(15)
Prasanna.D(20)
Sandeep Sharma(33)
Shankar Ganesh A.S
 About Tata Motor
• Established in 1945, Tata Motors’
presence extends across the length
and breath of India.
• Tata Motors is India’s largest
automobile company and the
second largest in the passenger
vehicles market .
• Over 3.5 million Tata vehicles have
driven on Indian roads since the
first one rolled out on 1954.
 Information Technology
Background
• CIO’s task is primarily to provide each
area with IT resources and tools
required to implement new
technologies and IT solutions.
• various projects are defined for the next
12 months and listed in order of
priority.
• Joint teams from IT and business are
then charged with executing these
plans.
• CIO’S focus is to maintain balance
between business benefits and the
 Reasons For Implementing
ERP
• There was no online real time data
available between various
departments.
• Information flow across the sales,
finance and production planning
was very cumbersome.
• There existed a need for
collaboration between vehicle
manufacturers and dealers.
• Tata Motors saw implementation of
 Selection of SAP as the
ERP package
• Manage the complete vehicle order-
to-delivery process
• Manufacture and deliver components
• Handle warranty claims with
efficiency and accuracy
• Enhance dealership management
• Manage relationships with customers
and partners
•
Benefits After Implementing
SAP
 Key Findings
• Over 3,000 Tata Motors
users now work with
SAP solutions.
• Tata Motors claims to have
the widest range of SAP
functionality of any SAP
installation.
• Improvements have been
identified in general
costs, purchasing,
resource planning,
logistics, and the
process for providing
important financial
information .
• SAP provided a strong IT
infrastructure to support
Tata Motors’ aggressive
globalization plans.