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Andrew

John Willing

1050 NE Monroe St. * Pullman, WA 99163 * aj.willing@wsu.edu * (360)-451-2399

EDUCATION

Bachelor of Arts in Business Administration, Management Information Systems Dec. 2015


Washington State University, Pullman, WA

EXPERIENCE

SYSTEMS ADMINISTRATOR (INTERN) EXPEDITORS, SEATTLE, WA


May 2015 August 2015
v Participate in system setup while following the correct standards and processes to backup, recover,
and maintain the systems in use
v Responsive to customer service requests while documenting problems that arise
v Apply a variety of troubleshooting techniques to the complex problems that arise on the various
applications that are used on a daily basis
v Gained basic knowledge in PowerShell while creating a script for task automation

PROJECT COORDINATOR ISOFTSTONE, KIRKLAND, WA


March 2015 April 2015
v Performed project management functions while working remotely to enhance a voice recognition
system
v Actively and effectively marketed project to participants to help aid in voice recognition software,
which lead to daily participant quota being met and/or exceeded
v Networked with professionals to establish an appropriate location as well as determine a target
market of participants that fit the project requirements

SENIOR SHIFT LEADER - WAVE CARWASH LLC, OLYMPIA, WA


May 2010 August 2014
v Assisted with management and supervised 12 employees
v Lead in sales with the best ticket average on site
v Collected quantitative data on inventory levels and decreased cost-per-car expenses through Excel
BAG STAFF ASSISTANT OLYMPIA COUNTRY AND GOLF CLUB, OLYMPIA, WA
February 2011 June 2011
v Oversaw warehouse staffing to insure inventory was adequate
v Facilitated outdoor member service, managed daily golf course takes and operations as a team
leader
v Instructed children in Junior golf clinics

HONORS/AWARDS & Presidents Honor Roll May 2012 May 2015


LEADERSHIP

Management Information Systems Club Finance board Aug. 2014 May 2015
Management Information Systems Club VP Finance Aug. 2015 Present
Sigma Phi Epsilon Finance board, Membership Development

SKILLS &
QUALIFICATIONS

v In-depth Knowledge of Microsoft Office Suite and Excel


v Familiar with SQL Server Management Studio & Visual Studio 2012
v Familiar with IBM Lotus Notes, Exchange Management Console, PowerShell

Andrew John Willing


1050 NE Monroe St. * Pullman, WA 99163 * aj.willing@wsu.edu * (360)-451-2399

REFERENCES

Mike Opitz
Owner of The Wave Carwash
mike@transnorthwest.com
360-413-0195

Mauricio Featherman
MBA Director
featherman@wsu.edu
509-335-4445

Nick Wetterlind
Former Manager at The Wave Carwash
nick.wetterlind@gmail.com
360-791-8423

Pamala Davis
Supervisor of IS Messaging Team at Expeditors
pamala.davis@expeditors.com
253-985-5689

Sergio Villanueva
Mentor at Expeditors
sergio.villanueva@expeditors.com
206-371-3323

Andrew John Willing


1050 NE Monroe St. * Pullman, WA 99163 * aj.willing@wsu.edu * (360)-451-2399

September 20, 2015


Ian Duggan, HR Manager
HR Manger for IT Operations Management
999 Lake Dr.
Issaquah, WA 98027
Dear Ian Duggan,

I am writing today to express an interest in serving as a Turnover Administrator with Costco Wholesale. A position with Costco
Wholesale will provide invaluable experience and will allow me to bridge academic theories with practical applications. I am
particularly well-qualified with the technical skills and understanding of your market, I can step into the position and be immediately
productive.
My core values include personal integrity and a persistent work ethic. I am able to adapt to new situations, collaborate with coworkers, and to communicate clearly. As a student at WSU, rigorous course work, independent and collaborative projects, and
extracurricular activities have allowed me to develop, improve, and apply these skills for any objective that comes my way. The one
thing that sets me apart from others is my strong work ethic. This motivation allows me to be successful at whatever I choose to do. I
will stop at nothing until I achieve what I believe is near perfection, and I will always exceed my superiors requirements. For
example, at iSoftStone I was working to remotely enhance a voice recognition system. This allowed me to demonstrate project
management skills while working remotely, requiring initial installation and continuous operation and monitoring. By actively
marketing the project to participants me and one other project coordinator exceeded the daily participant quota.
While at Washington State University, I served on the finance board for the Club of the Management Information Systems and
Entrepreneurship. With a board of one other peer, we served our club in running meetings, coordinating events, and supervising the
well being of other members internally and externally. Serving in this position gave me invaluable experience in collaborating,
communicating, and decision-making in a professional atmosphere. I am now serving as the Vice President of Finance and closing up
my final semester at Washington Sate University.
Calling on the skills I have developed and these experiences, I look forward to discussing the position further in person, as I strongly
believe I can be an asset to Costco. My email is aj.willing@wsu.edu and a good number to reach me at is (360)-451-2399. I will
follow up with an email next week to schedule an interview at a time that is convenient for you.
Thank you for your time and consideration.
Sincerely,

Andrew J. Willing
Thank you for your time and consideration.

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