1 Fill in each blank with the correct word.

If both words can be

used, choose the one that sounds more natural in each situation:
1. Your room hasn't been __________________ (clean/cleaned) yet.
2. You can check ___________________ (in/on) from 11:00 AM.
3. Check out ______________________ (schedule/time) is 12:00 PM.
4. Let me know if you need anything else = Let me know if you
_____________ (require /request) anything else
5. I can't __________________ (see/seem) to find your reservation.
6. Did you make your reservation ___________________ (online/internet)?
7. Everything is in ________________ (good/order) = Everything is alright
(= especially when talking about formal matters)
8. Do you have a restaurant on ___________________
(promises/premises) ( = in or attached to the hotel)
9. We hope you ___________________ (enjoy/please) your stay.
10. How long will you be __________________ (staying/stay)?
1
1. I'm sorry, we don't have any rooms _______________
(available/rentable) that weekend.
12. Would you like me to check another ________________
(date/schedule) for you?
13. I'm sorry, we're all-_______________ (books/booked) ( = we have no
free rooms) because of a big conference.
14. I'll need to see your passport, or some other form
of _________________ identity/identification).
15. We don't have room __________________ (servants/service). ( =
We don't bring food, etc. to your room)
16. The concierge will _________________ (show/carry) you to your
room.
17. There's a _____________ (tiny/mini)-bar in every suite.

18. Let me know if I can be of further __________________

(assistance/assistant) = Let me know if there's anything else I can do to
help
19. Before you arrive = ___________________ (Prior/Previous) to your
arrival
20. We also have a gym which you can use at your _________________
(dispersal/disposal).
21. The rate for that room is ____________ (slightly/lightly) ( = a little)
higher.
22. I can ________________ (assist/assess) ( = help) you with this.
23. Is there a ______________________ (trouble/problem) with your
room?
24. Are you having ____________________ (trouble/problem) opening
the door?
25. We offer _________________ (washing/laundry) service for our
guests.
26. This service is __________________ (given/provided) as part of your
room rate.
27. Breakfast is not included in the price. You will have to
pay ____________ (extra/money) for it.
28. We offer 24-_______________ (hour/hours) room service.
29. The word "amenities" refers to "comforts" or ________________
conveniences/conventions). These may include a pool, a sauna, a
restaurant, etc.
30. We have an __________________ (indoor/inside) pool for our
guests.