Title: Assignment 2

Author: Ye Chen
Class: IE655 Fall 2015
Due Date: October 18th
eLearning Package ID: IE655-Fall 2015-32-19
Collaboration Companies:
1. MD+DI (Medical Device and Diagnostic Industry)
2. Converting hotline
3. OPEX Corporation
4. Muratec Machinery
Statement: This following assignment is solely done by Ye Chen
1.

Introduction & Objectives of Project

2.

Description of Methodology Applied

3.

Main Body of Project

3.1 Customer Requirements Based on the Images
3.2 CORA
3.3 Main Requirement
3.4 Ranky-Taguchi Calculator
3.5 Analysis Result
3.6 Collaboration

4.

Summary

5.

Further Work Need

6.

Reference

1. Introduction and Objectives of Project

IC Automechanic focuses on building up the item at the first as opposed to

considering revamp. Quality confirmation and consistent changes as far as practical
prerequisites and consumer loyalty is the principle worry of A&P. With a TQM business
approach A&P comprehends the need of segment arranged necessity and quality
practical sending to accomplish the objectives. The organization produces
economical and green item which does not utilize nonrenewable sources of vitality
and intended to client necessities. A&P focuses more on lessening the crevice
between creating a feasible item and a particular practical item that the client
requests. IC Automechanic will be utilizing CORA as a part of request to record
criticism from the clients and enhance the disappointment of clients so as to keep up
consistent change and expand deals which turn builds the pay. The primary point of
the outlining and prototyping group is to plan items with consistent minds client
prerequisites and client characterized quality. So as to help outline such an item A&P
endeavors hard to investigate the needs of particular client and also showcase
keeping in mind the end goal to convey item with quality and supportability. CORA is
utilized as a part of request to figure out the basic necessities and building answers
for fulfill the needs of these prerequisites. We will utilize these procedures to apply
practices to the configuration and improvement of their items that are natural sound
and viable.
2. Description of Methodology Applied
The strategies utilized as a part of the task depend on Customer Oriented
Requirements Analysis (CORA) to create client characterized quality items. This
strategy is precise, customization and Quality Capacity arrangement based which is
created by Professor Ranky to investigate item/prepare, TQM/all out quality control
prerequisites and additionally item, process, IT and different needs. CORA is group
arranged critical thinking to minimize disappointment and money related misfortune
because of insufficient necessity determinations also, poor correspondence in the
middle of organization and clients. The CORA is connected amid the electronic
emotionally supportive network arranging phases of an item or procedure
advancement life cycle, and also later for Reasonable, Green CE and PLM intentions
are upgraded all the time to report changes in prerequisites and best work on
designing and administration arrangements. All can be done with following four steps
1. Define Scope, function and purpose
2. Identify user requirements
3. Prioritize potential requirements
4. Engineering solutions

3. Main Body of the Project

3.1 Customer Requirements Based on the Image

IMG_1122
The boat's propeller was consumed by the salt. The propellers prop was likewise
broken by the weight or the wires inside. The client would ask the material that can
support in the salt water for a long-lasting, for example, 10 years, and upgrade the
prop's structure inside to avoid expulsion.
IMG_1123
We can see that the steel's equipment was consumed and the interface of equipment
and wood were presented outside to have synthetic change noticeable all around.
The client would request that set up a defender to ensure the interface and develop
the season of use. Further, swiping an uncommon fluid on the steel to anticipate
erosion happened effectively.
IMG_1145
The boat's depiction on the wood was wrecked blurred by the salt water and time.
The client's prerequisite could be another painting material that can rearward in the
salt water for long haul.
IMG_1148

As we see from the photo, the boat's depiction was peeled by the wind of sea and
salt water. The client could ask use sturdy material which can support in the
coldblooded climate condition furthermore can keep up the stylish of boat.
IMG_1150
The boat's leader was obliterated by impact with different boats every day. It is clear
to see that the boat doesnt have and defender to forestall crash. The clients
certainly will request that introduce the defender to ensure the boat crashing to
others.
IMG_1151
It is clearly to see that the boat's outside was eroded and devastated by salt water
and time. The client would request that coat the material that can diminish the
danger to consume and harm by the salt water.
IMG_1157
The dock we see from the photo is little and unfixable. It builds the danger of crash
furthermore difficult for boats to achieve the shore. The client would require a steady
stage and gigantic dock for putting away quantities of boats.
IMG_1158
The dock is powerless. It looks not steady and fixable for putting away boats. We can
see that a large portion of boats can't grapple on the dock. The client would require
the steady and fixable dock for putting away boats.
IMG_1159
The dock's outline is not exceptionally well. We can see that there are distinctive sort
of boat grapple on the dock. Be that as it may, the shaft is insufficient for boats to
settle it. The expansive size of the boat ought to have altered on the shaft however it
didn't do that in the photo. The client ought to request that set up more shaft on the
dock for huge size of boats.
IMG_1171
The motor's shade was blurring and the motor's presence was broken. The client
would request that utilization solid material make the motor.
IMG_1172
The equipment of boat was eroded and broken. The reason may be that the
originator did not plan the part legitimately. The client would request that architect
consider the correct configuration.
IMG_1174
The equipment of boat was eroded and broken severely. It expresses that the
equipment can't maintain under the disjoin condition. The client could request that

architect take the earth variable into their outline and change the material to make to
ensure

3.2 CORA
1.

Define scope function and purpose

The team should define the system and sub-system of the product, process and
service system which needs to be designed and analyzed. Likewise it is
very important to realize the scope and functions of the CORA change as it develops
and is applied. We will use this as we instigate our requirements of
ecofriendly products into the CORA, to see what people would like to see, what the
scope of our projects are and how far will our products go when we analyze the
different stages, processes of the products we design.
2.
Identify User Requirements
The team collects all realistic and accurate user requirements and enters them in the
left hand side of our CORA spreadsheet. Need for various changes in products
are considered and thus product having customer defined quality and functional
properties is re designed. So we will identify the needs of our companies. The CORA
chart shows some of the sustainability and green principles Eco friendly principles
A&P eco-MHE is planning to implement first.

3.
Prioritize potential requirements
We rank the priorities of each of the functional activities with Absolute Importance
Rating (AIR) to give priority according to user requirements. Correlation values of 1
(Low), 3 (Medium) and 9 (High) are used by the team to prioritize the requirements.
This function should be done in a team to allow better understanding and correct
level of customer satisfaction required.

The Absolute Importance Rating (AIR) values are considered on the foundation
of the necessary priority level, and the correlation values, therefore the team must
measure the level of value, in regards to how an engineering solution will respond to
each specified customer / user need.

If the AIR value is very high, the CORA team should go back to the matrix to trace
back to the column of the matrix and take the following steps.
1. For every high correlation value (9) check the customer requirement and make
sure that it is satisfied.

2. Repeat the same at every correlation value of 3 (meaning, medium level

importance).

3.3 Main Requirement

1.

High quality that meets current market demand standards: 3

2.

Product performance and operation: 3

Use of green energy resources: 4

4.

Product safety: 5

5.

Reduce carbon print and dependency on natural oils: 5

6.

Delivery of Products: 5

7.

Product creates self-awareness of sustainability: 5

8.

Customer service: 5

9.

Minimize waste by implementing green processes: 4

10. Latest and innovative technology: 5

11.

Structural reliability: 4

12.

Low cost of manufacturing: 4

13.

Low cost of maintenance: 4

14.

Raw material availability: 4

15.

Customization of product: 3

16.

Affordable spare parts and easily acquirable: 3

17.

Ergonomics: 3

3.4 Ranky-Taguchi Calculator

Ranky-Taguchi calculator was used to derive the Signal to Noise Ratio for quality
assurance factor in the CORA spreadsheet. Ranky -Taguchi calculator is used to
determine an optimum set of experiments to obtain the results and hence decide on
the best choices of the parameters. This is illustrated in the spreadsheet below: The
above experiments were conducted under accelerated test conditions. To accelerate
the experiment the environment were made severe by using high temperature.
We have identified all the critical requirements and satisfied most. CORA is a very
valuable tool in understanding and determining all of the customer requirements. We
can continue to improve the process; adding more effective engineering controls to
better meet customer needs and deleting those no longer meet the demands.

Please see figure below

3.5 Analyze Result

The Absolute Importance Rating is calculated on the basis of the requirement priority
level, and the correlation values, which helps company to quantify the level.
Engineering solution shows each specified customer and user needs.
The top 3 engineering solutions which the most meeting the customer needs are
displayed in the table below with the corresponding AIRs and RIRs.
The Absolute Important Rating value shows the level of the importance of the
engineering solution. The value means that the requirements depend on that solution
more than others solutions. And we can see that from the CORA spreadsheet, the
cost will be the disadvantage of BJW and the main issue for the company. We can see
that the average of the rate is higher than other companies. However, we still have
some rate lower than others. A company has 5 rates in Internal Procedures and SOP.
It means that the company has well system to control the procedures. That is the
aspect what BJW must to learn to reduce the waste from here to decrease the cost of
company. BJW must achieve the green focus and carry the low cost in the future.
The three solutions are the most important solutions to meet the
customer requirements. Attaining the company of goal of customer defined quality
and functional requirements will be possible only through focusing on the above
three solutions.
Internal Procedures and SOP: (AIR Value: 352)
This engineering solution has the maximum absolute importance rating. We should
design the appropriate process planning and use of high precision equipments to
help keep the internal procedures and let workers understand the SOP easily. By
simplifying the procedures, the errors could be eliminated and the quality of level
would be maintained. Then, we minimize the waste in manufacturing and assembling
phases.
Implement Distribution Logistics: (AIR Value: 457)
Logistics is an important part for a company to produce their product successfully. We
have to analyze the processes and information, recognizing the procedures,
purchasing the materials and storaging the resources etc. By doing so, we can find
out the optimal distribution logistics that can implement in our system. Then, it will
help us reduce the time and cost of our company.
QC Testing of In-process/ Finished Product: (AIR Value: 378)
The top priority part is Quality that we concern more in each phase. Thus, quality
control becomes the most important thing for us. We should implement the accurate
monitor to help suspect the products and set up the suspect ion station to ensure the
quality level is keep in high. No matter in the finish phase or in-process phase, all the
products have to keep the quality level until they are sold for meeting the customers'
satisfaction level.

3.6 Collaboration

1. MD+DI are an online and print resource exclusively for original equipment manufacturers of medical
devices and in vitro diagnostic products. Its mission is to help IC Automechanic and Medical world industry
professionals develop, design, and manufacture products that comply with complex and demanding
regulations and evolving market requirements.

2. Converting Hotline is a comprehensive resource utilized by the industry to find the

equipment and services they need which can be utilized by IC Automechanic. Quality
four-color glossy presentation of your marketing message affords Converting Hotline
advertisers appealing marketing programs that are more economical.
3. OPEX is able to deliver high-quality innovative workflow solutions to customers in a
wide variety of industries including financial services, insurance, healthcare,
government, retail, non-profits, utilities, telecommunication, service bureaus,
educational institutions, and fulfillment operations and work together with IC
Automechanic.
4. Murata Machinery has a long history of rising to the challenge of technological
development and has accumulated a stock of reliable mechanical and electronic
technologies and together with IC Automechanic to achieve better environmental
friendly work.

4. Summary
By CORA examination, IC Automechanic can comprehend the procedure in points of
interest what's more, how designing capacities can be connected keeping in mind the
end goal to fulfill the client necessities with the help of designing arrangements. This
will help enhance nature of the items to fulfill essential client prerequisites with
designing arrangements ideal usage, quality and security guidelines, compelling
configuration and feasible green core interest. This investigation additionally thinks
about the client necessities with different contenders which help recognize the
shortcoming and qualities of the organization. The shortcomings can be enhanced
with the assistance of applying fitting designing arrangements. The CORA
investigation will likewise help actualize and trigger changes with a specific end goal
to get consistent upgrades with a specific end goal to meet the organization
objectives to achieve client characterized quality and utilitarian prerequisites with an
accentuation on supportable green core interest.

5. Further Work Needed

The CORA examination outline ought to be checked and incorporated into the
nonstop change arrangement. The CORA diagram must be overhauled now and again
input from clients and apply made strides building answers for fulfill the
prerequisites. The working together organizations additionally impact the building
answers for client prerequisites. In this way it will A&P will likewise incorporate the
client prerequisites from CORA sheets of every teaming up organizations. The outline
being the most persuasive element in consumer loyalty nitty gritty CORA sheet will
be created to dissect the client necessities identified with outline. An in number client

input circle will be connected with enhancements in the current circle. The building
arrangements will be enhanced with a specific end goal to incite more maintainability
and green building.

6. Reference
IE 655 eLearning Pack, P. Ranky
http://www.cimwareukandusa.com/All_IE655/IE655Fall2015.html
http://cleantechnica.com/2014/09/03/top-10-solar-energy-states-per-capita-us/
http://www.ucsusa.org/clean_energy#.VhgmKfQSjCo
http://www.energy.gov/science-innovation/energy-sources/renewable-energy