NORTH MS HERALII

WATER VALLEY, M!j

= 2840
Cm,rcular~on
WEEKLY
1I12712008

BBB
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-7
Offers Holiday Shopping Tips
,.u;
Holiday shopping can be very
stressful, so the Better Business
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Bureau (BBB) serving
Esissippi XT& the following
tips to help avoid shopping disas-
ters this season:
Start with bust. Use mer-
chants that you know and uust,
or check on the reputation of a
business before making a pur-
chase.
Know your rights. By law,
retailers are required to ship an
order within the stated time (on
web sites, in advertising, or at the
time an order is placed). If no
shipping date is promised, then
shipment must be made within
30 days of the order date. If with cash. using ATM cards. or Mississippi B&BA
unable to ship. the company sending electronic fund transfers ''We encourage consumers to
must notify the customer so that offer less protection than using a alwa) s he proactive in their
shipment delay can be acknowl- credit card. Using a credit card shopping and business dealings
edged, the order can be can- allo\vs you to dirpute a bill. your so that the> know - up front - the
celled, or a prompt refund can be liability for fraudulent charges is conditions and terms of purchase
requested. limited to $50. and card issuers transactions." 1
Track your purchases. Keep often provide additional warran- In order to chsck on the relia-
all copies of orders, printouts. ty rights. bilih of a husiness )ou should
emails. Keep track of all confir- ' Get satisfaction. Contact the contact the B , m online at
mation numbers and receipts. retailer if you have an unsatisfac-
Know the policies. Be clear tory or unpleasant shopping
on the price, the company refund experience.
and return policies, customer sat- "The old saying that an ounce
www.ms.bbb.org or by phone at
800-987-8280.
i
isfaction policy, and customer of prevention is better than a
service contact and terms of pound of cure is especially uue
guarantees. during the holiday season." said
Pay by credit card. Paying Bill Moak. PresidentICEO of the