Cheryl Simon

Windsor Mill, MD

Phone: 410-916-2581

Email: cherylsimon40@yahoo.com

Highly skilled Administrative Officer with exceptional organizational, interpersonal and problem solving skills

PROFFESIONAL HISTORY & QUALIFICATIONS

Administrative Receptionist
Ferguson Enterprises, Baltimore, MD

2013-Present

Direct high volume of incoming calls to appropriate departments using CISCO multi phone line, manage incoming
and outgoing mail, receive and distribute faxes, to include preparation of UPS packages.
Responsible for the Bookkeeping of companys credit card purchases.
Sort and file sales invoices.
Work on special projects as needed.
Order office supplies electronically through the company account.
Ensure equipment functions properly by calling in repairs and maintaining inventory.
Assist with scheduling meetings and preparation of conference and training rooms.
Answer all customers questions and inquiries and direct them to appropriate departments.
Calendar management for sales employees and management.
Responsible for daily reconciliation of cash drawer.
Update CCR report, Geocoding, purchase orders and UPS tracking daily.
Administrative Receptionist
Corizon Health Services, Columbia, MD

2010-2012

Directed high volume of incoming calls to appropriate departments using CISCO multi phone line, managed
incoming and outgoing mail, to include preparation of UPS packages.
Ordered new supplies electronically through the company account.
Entered new employee information using the E-Verify I-9 system, interviewee scheduling, conducted oral
drug screening for pre-employment, and prepared new employee training packets bi-weekly.
Maintained inventory and office supplies, maintenance and vender requests. Ordered and set-up employee
electronic devices, and maintained the electronic device tracking log.
Received 50 incoming and outgoing faxes from physicians, nurses and hospitals daily.
Entered and tasked x-ray results using the EPHR System.
Ensure equipment functions properly by calling in repairs and maintaining inventories.
Office Secretary 1 (Contractual)
DPSCS, Office of Inmate Health Services, Baltimore, MD

2009-2010

Responsible for incoming and outgoing phone calls, recorded messages accurately, created memos, tables,
spreadsheets, and reports.
Time stamped and distributed mail, faxed and reviewed correspondence.
Maintained office supply and maintenance requests, monitored and maintained employee credential files.
Filed confidential inmate medical reports alphabetically and electronically. Recorded and transcribed
meeting minutes and distributed minutes to the appropriate personnel.
Performed data entry and scanned documents.
Maintained supervisors electronic calendar to reflect scheduled events/meetings.

Cheryl Simon
Windsor Mill, MD

Phone: 410-916-2581
(Page 2)

Email: cherylsimon40@yahoo.com

Writ Clerk/Secretary (Temp)

Maryland Transportation Correctional Unit, Baltimore, MD

2008-2009

Prepared 100 court envelopes weekly for the Correctional Officers, date stamped and entered court writs into
Offender Based State Correctional Information System (OBSCIS).
Checked location of inmates using the (OBSCIS) network. Filed, faxed and copied confidential paperwork.
Answered a high volume of calls, sorted and distributed mail.
Served as sole clerk/secretary for the 50 person department staff.
Administrative Receptionist
Samuel Specialty Metals, Baltimore, MD

2002-2005

Answered incoming calls using a multi phone line; recorded messages and forwarded calls to the appropriate
destination.
Greeted executives, staff, and the public, managed office supplies, inventory and maintenance requests.
Prepared, sorted and distributed mail and faxes, prepared UPS and Fed-Ex packages.
Managed new customer account files, assisted sales employees with billing orders.
OTHER PROFESSIONAL WORK EXPERIENCE
Self Employed Daycare Provider
The Caring Heart Family Child Care, Windsor Mill, MD

2005-2008

Provided care and supervision for 10 children ages 6 weeks to 12 years old, while assuring parent
confidentiality.
Composed newsletters and correspondence. Filed and maintained enrollment folders. Electronically
entered bi-weekly finances, data and weekly food menu.
Maintained childrens files, medical documentation and applications following proper protocol and
compliance.

CERTIFICATIONS & TRAINING

HIPPA TRAINING
HUMAN RESOURCES MANAGEMENT

ADULT CPR, AED & INFANT TRAINING

MEDICAL FRONT DESK RECEPTIONIST TRAINING

EDUCATION
Associate of Arts Candidate
Catonsville Community College of Baltimore, Baltimore, MD
COMPUTER SKILLS
Microsoft Office, Internet Explorer, Microsoft Word, Excel, Access, PowerPoint
Ability to type 55+ WPM and 10,000+ KPH
VOLUNTEERISM

Anticipated May 2016

Serve as a Parent Volunteer at Winfield Elementary School from August 2012 to present.