Académique Documents
Professionnel Documents
Culture Documents
Types of Standards
Generic Standards
The standards which are set by the national
and international bodies
ISO CERTIFICATION
Types of Standards
Industry Related Standards
These standards are set by purchasing
bodies for a particular industry.
COPC 2000
Gives an organization a proven,
comprehensive framework for managing the
people, processes, and performance of your
customer operation
USFDA
FDA is an agency within theDepartment of
Health and Human Services
The FDA's organization consists of the Office
of the Commissioner and four directorates
overseeing the core functions of the agency:
Medical Products and Tobacco, Foods,
Global Regulatory Operations and
Policy, and Operations.
THE CUSTOMER
Example
Asias First ISO Certified Salon