KNOWLEDGE MANAGEMENT WORKSHOP

Date : 22-25 March 2010 (From 9.00am – 5.00pm)

Venue : INTAN Bukit Kiara, Malaysia

OBJECTIVE
This workshop is intended as a starting point to draw attention to the key
areas in which knowledge sharing and Communities of Practice can support
knowledge management programmes.

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Module Contents
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1. Understanding KM • Introduction to KM
KM Tools • What is KM (Data, Information and Knowledge)
• Why KM
• Proof of KM Successful [KM Video: Matrix and Chuck]
• KM and Knowledge Sharing (the relationship)
• Why Share Knowledge
• Knowledge Sharing and its Components
• Knowledge Sharing Success Factor
• Introduce Elements of KM (People, Process,
Technology and Contents)
• KM and ICT (KM Tools: Blog, Wiki and Flickr) –The
space to capture and document the workshop.

2. Knowledge Sharing
• Building Relationship and Visual MAP
Method 1: Visual Map
• Capture and Disseminate Knowledge
Method2: Scavenger Hunt
Tools 1: Social Media • Blog, Flickr, YouTube and etc

3. Knowledge Sharing
Method 3: World Café
• Planning for Effective Meetings and Workshop
Method4: Lesson Learnd
Tools 2: Collaboration • Recollect and Generate Lesson Learned
Tools

4. Knowledge Sharing • Exploring Other Tools & Methods of Knowledge

Method 5: Action Plan Sharing
Method6: AAR • Knowledge Sharing Action Plan
COURSE DELIVERABLES
At the end of the workshop the participant will learn on how to:
• practice knowledge management and knowledge sharing in
their organization
• use five(5) knowledge management tools and technique
• use at least (5) new social media tools
• set-up Communities of Practice
• inculcate sharing culture in the Communities of Practice

COURSE METHODOLOGY
• Minimum 80% activities and group work. i.e: Case Study, Hands-on
project simulation, presentation and best practices.

TRAINER / COACH
Megat Zainurul Anuar bin Megat Johari
megat@thedreamsoft.com

Akmal Zaman bin Abu

akmal@thedreamsoft.com