Southwestern Assemblies of God University

Dr. Christi Sanders

Fall 2015
September 2, 2015
December 9, 2015

Management Communications
On Campus COURSE SYLLABUS

MGT 2383
MWF 11:35-12:30

Contents
COURSE DESCRIPTION............................................................................................................2
STUDENT LEARNING OUTCOMES...........................................................................................2
COURSE TEXTS......................................................................................................................... 2
COURSE METHODOLOGY........................................................................................................ 3
COURSE EVALUATION..............................................................................................................3
GRADING.................................................................................................................................... 6
COURSE POLICIES....................................................................................................................8
SAGU ACADEMIC POLICIES.....................................................................................................8
COURSE DESIGN....................................................................................................................... 9
PROFESSOR CONTACT.......................................................................................................... 12
MODEL COVER SHEET*.......................................................................................................... 13

MGT 2383- Management Communication- Dr. Christi Sanders

COURSE DESCRIPTION
Study and practice in writing a variety of business correspondence, foundations and practice of the
elements of visual and verbal business communication. Analysis of the ongoing operations of established
businesses.

STUDENT LEARNING OUTCOMES

After completing this course, the student will be able to:
1. Describe and apply the foundations of business communication (e.g., business etiquette, listening,
nonverbal communication, intercultural communication).
2. Construct business communication utilizing the 3-step writing process of planning, writing, and
completing business messages.
3. Write effective business letters, memos, and e-mails.
4. Prepare effective business reports, business proposals, and oral presentations .

COURSE TEXTS
Walker, R. (2011). Strategic Management Communication for Leaders, Third Edition.
Connecticut: Cengage.
Maxwell, J.C. (2007). The Maxwell Leadership Bible, Second Edition. Nashville, TN:
Thomas Nelson, Inc. (Editions dated other than 2007 are acceptable.)
Bigus, P. & Seijts, J. (2014). Dominos Pizza. Harvard Business School Case #W11159

Page 2 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

COURSE METHODOLOGY
This course will employ readings from the text, readings from outside sources, lectures, discussion
questions, written exercises, and a case study.
1. The student will access and follow all course instructions found in the Course Content area of
the Blackboard course.
2. The student will listen to all online lectures provided in the Course Content area of the
course.
3. The student will complete the assigned quizzes and exams found in the Blackboard
Assessments tool.
4. The student will respond to posted online course discussion questions using the Blackboard
Discussions tool.
5. The student will complete and submit assignments using the Blackboard Assignments tool.
6. The student will complete an on-going semester project in accordance with the instructions
given in this syllabus and the online course.

COURSE EVALUATION
Each assignment has its individual point value. These are clearly indicated in the assignment detail, as
well as the total points possible for the course. The course grade is dependent on what percentage of the
total points possible has been earned.

Exams
Quizzes are open-book and un-timed and cover the contents of the chapter studied that week. Quizzes
may be taken as many times as you like, but the Blackboard System will only record the grade for the last
attempt. Students will take the quizzes online by accessing the Blackboard Assessments tool. Grades
will be made available to the student following the submission of the quiz.

Assignments
Students will complete the following types of assignments in this course: Reading Quizzes, Exercises,
Maxwell Leadership Bible Devotion Essays, a group project, and a Harvard Case Study.

Assignment Guidelines
1

Submitting Work: When you submit written work, please prepare it in a word-processor
using a format/style consistent with professional business practice. We will use the Style
Guide of the American Psychological Association (also known as: APA manual) as the
standard. Your use of the APA style assures that you demonstrate consistency,
professional appearance, organization, and effective authentication and documentation.
Quality work is free of spelling and grammar errors and has a professional appearance. I
will consider the use of APA style and professional appearance of your work in

Page 3 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

determining your grade for an assignment. Below is a website that will help with APA
style. It is also easy to find examples of APA citations and references by doing key word
searches on the internet. For example citing websites.
http://owl.english.purdue.edu/owl/resource/560/01
Identifying Submissions: Please include, as the first page of each assignment, a title page
that provides appropriate identifying information. You will find an example of a title page
at the end of this syllabus. If the requirements for an assignment indicate a minimum or
maximum number of pages, the title page, table of contents, if any, and list of references
are not counted in the number of pages submitted. Your submissions should follow the
following guidelines:
a
b
c
d
e
f

3
4

Use double spacing left justified (not right-left justified)

Type size of 12 points
Times New Roman font or its equivalent
One inch margin on all sides
Provide an identifying title page
Provides a reference page

Late Submissions/Resubmission's: No late work will be accepted.

You must submit assignments only in Word or RTF format. Any documents I send to
you electronically will be in Word format.

Reading Quizzes
Quizzes are open-book and un-timed and cover the contents of the chapter studied that week. Students
will take the quizzes online by accessing the Blackboard Assessments tool. Grades will be made
available to the student following the submission of the quiz. You may take the reading quizzes as many
times as you like, but Blackboard will only keep the last score.

Written Exercises
Exercises are written assignments that are taken from the textbook and are required throughout the
course. You may access detailed directions for the assignment in the Course Content tab in Blackboard.

Maxwell Leadership Bible Devotion Essays

You will be assigned two leadership devotionals from John Maxwells Leadership Bible. You will
complete a one-page (minimum) summary of the devotional and its application to business. You may cite
other scripture or outside sources in support of your responses.

Group Project
Students will be assigned to a group for a semester-long group project that will be presented at
the end of the course. Instructions will be provided on the first day of class.

Page 4 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

Harvard Case Study
The student will complete a case study that will be due during the last week of class. APA
formatting must be used. Students are expected to read and analyze the assigned case study and
to provide the answer to questions posed by the instructor in essay format. Detailed directions
are provided in the assignments tab in Blackboard. Students will be required to upload this
case study to their Portfolio in Blackboard as well as to the grade drop box.

Page 5 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

GRADING
I will grade each exam and assignment within seven days after a student submits it
through Blackboard.
Grades will be determined as follows:
Type of Grade
Number of
Assignments
Portfolio
1
Development
Reading Quizzes
11
Written Exercises
8
Maxwell Devotions
2
Exams
2
Case Study
1
Total:
26
Undergraduate
Grading Scale
A
93-100
A90-92
B+
87-89
B
83-86
B80-82
C+
77-79

GPA
4.0
3.7
3.3
3.0
2.7
2.3

Point
Scale
930-1000
900-929
870-899
830-869
800-829
770-799

Point Value for

Each
50

Total Points
Possible
50

20
25
20
100
290

220
200
40
200
290
1000

Undergraduate
Grading Scale
C
73-76
C70-72
D+
67-69
D
63-66
D60-62
F
59-below

GPA
2.0
1.7
1.3
1.0
0.7
0.0

Point
Scale
730-769
700-729
670-699
630-669
600-629
0-599

Since the various assignments in this class do not always have 100 points possible, the
letter grade for each assignment can be calculated using percentages, just as the final
grade for the course will be calculated. For example, if an assignment has a total point
value of 50 points and the point award is 41 points, 41 50 = 82%, then the letter
grade is B-. For the final course grade, the same methodology will be used. If 972 of
1040 points are earned, the letter grade will be A (972 1070 = 93.5%).
Inasmuch as it is beneficial to the learning process for our students to receive prompt
feedback on their work, I will grade each assignment, discussion, exam, and quiz and
return the results within seven days after a student submits it.

Page 6 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

Grading Rubric
Created by: Dr. Christi Sanders
Effective Spring 2014
Numerical
Points

Letter
Grade

93-100

90-92

A-

87-89

B+

83-86

80-82

B-

77-79

C+

73-76

70-72

C-

67-69

D+

63-66

60-62

D-

59-below

Descriptor

Excellent

Good

Fair

Poor

Unacceptable

Explanation
Completes all required parts of the assignment,
demonstrates deep understanding of materials,
exemplifies advanced critical thinking skills, uses
very clear and effective expression appropriate to
scholarly writing, and has very few or no errors in
grammar, mechanics, and APA formatting.
Completes all or most required parts of the
assignment, demonstrates good understanding of
materials, exemplifies good critical thinking skills,
uses mostly clear and effective expression
appropriate to scholarly writing, and has few errors
in grammar, mechanics, and APA formatting.
Completes most required parts of the assignment,
demonstrates some understanding of materials,
exemplifies some critical thinking skills, and writing
is somewhat clear, effective, and scholarly, and has
some errors in grammar, mechanics, and APA
formatting.
Completes some required parts of the assignment,
demonstrates little understanding of materials,
exemplifies few critical thinking skills, and writing is
difficult to understand and unscholarly and has
multiple errors in grammar, mechanics, and APA
formatting.
Completes few required parts of the assignment,
demonstrates little to no understanding of
materials, exemplifies little to no critical thinking
skills, and writing is impossible to understand and
unscholarly and has many errors in grammar,
mechanics, and APA formatting.

Page 7 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

COURSE POLICIES
Late Work
A grace period on all late work is extended for the first week of the course to
accommodate adjustment to the course load and late arrival of text books, etc.
However, beginning the second (2nd) week of the course, late work will not be
accepted.
SAGU ACADEMIC POLICIES
For specific academic policies pertaining to your courses please click on the SAGU
Academic Policies button inside Blackboard.

Page 8 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

COURSE DESIGN
Week
No.

Week
Beginning:

Sept
2

Assignments
Introduction to the course/Group
Assignments

Portfolio Development Assignment

Due
Dates
Sept
6

Chapter 1: What is Strategic

Communication?

Sept
7

Submit Case Study Discussion

Questions, p. 20, 1-5

Sept
13

Chapter 1 Reading Quiz

Chapter 2: Foundations of
Communication

Sept
14

Submit Maxwell Leadership Bible

Devotion Essay p. 1195, "Words Shape
Destiny," Matt. 12:33-37

Sept
20

Chapter 2 Reading Quiz

Chapter 3: Step One: Identify the
Purposes of Communication

Sept
21
4

Submit Case Study Discussion

Questions, p. 80, 1-5 (Retrospective
Questions)

Sept
27

Chapter 3 Reading Quiz

Chapter 4: Step Two: Analyze the
Audience

Sept 28
5

Submit Case Study Discussion

Questions, p. 109, 1-5

Chapter 4 Reading Quiz

Page 9 of 14

Oct
4

Notes

MGT 2383- Management Communication- Dr. Christi Sanders

Chapter 5: Steps Three and Four:
Consider the Context and Select a
Channel of Communication

Oct 5
6

Submit Case Study Discussion

Questions, p. 142, 1-3

Oct
11

Homecomin
g
October 10

Oct
18

Fall Break!
Oct 16-19

Chapter 5 Reading Quiz

Chapter 6: Communicating in
Writing

Oct 12
7

Submit Case Study Discussion

Questions, p. 185, 1-5 (Prospective
Questions)

Chapter 6 Reading Quiz

Midterm Exam Chapters 1-6
No class Friday!!
No class Monday!!
Oct 19

Chapter 7: Communicating in Oral

Presentations and Managing
Meetings

Fall Break!
Oct 16-19
Oct 25

8
Chapter 7 Reading Quiz
Chapter 8: Preparing Employment
Messages

Oct 26
9

Submit Case Study Discussion

Questions, p. 248, 1-5

Chapter 8 Reading Quiz

Page 10 of 14

Nov
1

IACBE
Regional
Assembly

MGT 2383- Management Communication- Dr. Christi Sanders

Chapter 9: Communicating with
Employees

10

Nov
2

Submit Case Study Discussion

Questions, p. 274, 1-5

Nov
8

Chapter 9 Reading Quiz

Chapter 10: Communicating in and
Leading Teams

11

Nov
9

Submit Maxwell Leadership Bible

Devotion Essay, p.780, "Master
Communication and You Manage
Conflict." Proverbs 15:1-7

Nov
15

Chapter 10 Reading Quiz

Chapter 11: Strategic Organizational
Communication

12

Nov
16

Submit Case Study Discussion

Questions, p. 348, 1-3

Nov
22

Chapter 11 Reading Quiz

Work on Group Projects
13

Nov
23

Nov
29
No Class Wednesday or Friday!!!
Group Project Presentations
Due in class Dec 1st!

14

15

Nov
30

Dec
7

Dec
6
Harvard Case Study/Portfolio
Assignment Due

Final Exam- TBD

Page 11 of 14

Dec
9

Thanksgiving
Break
Nov 25-29

MGT 2383- Management Communication- Dr. Christi Sanders

PROFESSOR CONTACT

The best way to contact me is via email. I will respond within 24 hours.
I will be available to you via:
o Email: csanders@sagu.edu
o Office phone: 972-825-4871
o Cell phone: 817-559-5620
The best time to reach me by phone is: 8:00 AM 5:00 PM Monday through
Friday.

M/W/F Schedule
Time
8:00- 9:00 am
9:05-10:00 am
10:15-11:15 am
11:35-12:30 pm

Activity
Office Hours
BUS 4473
Chapel
MGT 2383

12:30- 1:30 pm

Office Hours

Description
Strategy & Policy
Management
Communications

Location
A4015
LIB- L2007
SC
A4013
A4015

T/Th Schedule
Time
8:00-9:25
9:30-10:30
10:50-12:10
12:20-1:40

Activity
Office Hours
Chapel
Bus 4113
HRM 3113

Description
Business Ethics
Human Resource
Management

Page 12 of 14

Location
A4015
SC
FC114
A4013

MGT 2383- Management Communication- Dr. Christi Sanders

MODEL COVER SHEET*

[*Student - Remove these top two lines prior to submission]

SOUTHWESTERN ASSEMBLIES OF GOD UNIVERSITY

Course Name
Course Code and Section Number

Instructor: [Name]

[Appropriate Assignment Title]

STUDENT DATA:
Name (use official name as it appears in eCAMS)
E-mail
Phone
Semester

Page 13 of 14

MGT 2383- Management Communication- Dr. Christi Sanders

Date

Page 14 of 14