Case Team 2

Treadway Tire

Sacha Saint-Leger, Louis Morissette, Thomas Alden,

Elsa Stern, Miki Larrieu

Problem and Issue

Identification
Turnover
23/50 foremen turned over in 2007
Structure : Management

General
supervisors

Foremen

Union workers

Job dissatisfaction

Issue 1 : Low perceived

organizational support
12 hour shifts, 7 days a week
Obsession with performance targets

Issue 2 : Low levels of job satisfaction

and employee engagement
Lack of training
Lack of promotion opportunities

Issue 3 : Low psychological

empowerment
Foremen not represented in the grievance
committee
Low authority on hourly employees

Recommendations
Give the foremen a voice on the grievance
committee
Open dialogue between the different levels of
hierarchy
Daily monthly performance evaluations

Recommendations
Switch from 12 hour to 8 hour shifts
Social events
Implement a training program
Increase promotion opportunities

Maslow Pyramid