1

Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 2
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 What is Management?
 Management—process of achieving
organizational objectives through
people and other resources.

3
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
The Management Hierarchy

4
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 5
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 6
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 7
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 Skills Needed for Managerial
Success
 Technical skills

 Human skills

 Conceptual skills

8
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.

Planning

 Organizing

9
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 Directing

 Controlling

10
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 Setting a Vision and Ethical
Standards
for the Firm
Vision—perception of marketplace needs
and methods an organization can use
to satisfy them

11
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 Strategic Planning

 Tactical Planning


Operational Planning

 Contingency Planning

12
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 13
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.
 14
Copyright © 2005 by South-Western, a division of Thomson Learning, Inc. All rights reserved.