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Stacy H.

Ehigiato
16053 Bringard, Detroit, Michigan 48205
Tel: 313-854-1003 or (313)926-6239 E-mail: sehigiato@hotmail.com

OBJECTIVE:
I am seeking a position in a dynamic organization where I can utilize my practical and leadership skills. I am eager
to expand my knowledge base and gain new skills while assisting the organization with achieving their short and
long term goals.

EDUCATION:
State of Florida Health Division of Medical Quality Assurance
License/Certificate NO: CNA 189698 (Exp. 12/10)

Henry Ford Community College, Dearborn, MI


Associate Degree – Nursing (53.5 hours completed) 8/03-11/05

Michigan State Board of Education, Lansing, MI.


High School Equivalency Certificate (GED) - 9/01

EXPERIENCE:
06/09- Present Ocoee Health Care Services Orlando, Fl
CNA –Team Leader
Provide services to residents in long term and rehabilitation acute care settings
Supervise Nursing Assistants and schedule their work assignments
Interact with the interdisciplinary care team members
Communicate/transfer changes to employees and Nursing Supervisors
Ensure compliance of services and recordkeeping

1/07 – 06/09 Tri-State Staffing, Orlando, FL.


LEAD DISPATCHER
Review schedules and orders to ensure they are accurately filled
Coordinate the delivery of work orders to staff members
Transfer customer data instructions from Disney account holders and other customers.
Pre-screen employees and conduct background verifications
Prepare, calculate and verify employee work hours for payroll
Facilitate the orientation process and ensure readiness for on-site deployment
Customer service and complaint resolution

1/06 – 1/07 Extended Stay America, Orlando, FL.


GUEST SERVICES REPRESENTATIVE
Completed online and phone reservations
Account management
Guest relations and complaint resolution

2/01- 2/02 Rite Aid Pharmacy, Taylor, MI.


SHIFT MANAGER
Supervise employees
Complete store open and closing activities
Stock shelves with merchandise
Customer service and complaint resolution

SKILLS:
TWW & Associates – Certificate of achievement: Work place safety, Safety Chemical Handling, Proper Lifting
Techniques, Ladder safety, Operating Machinery, Overview of Federal/State Occupational Safety Agencies, Retail
Safety, and Adolescent Laws
Excellent communication skills
Excellent computer skills: Microsoft products - Excel, Word, PowerPoint
Excellent interpersonal skills

REFERENCES AVAILABLE UPON REQUEST

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