Académique Documents
Professionnel Documents
Culture Documents
EDWARDS DEMING
ON TOTAL QUALITY MANAGEMENT
W. EDWARDS DEMING
OCTOBER 14, 1900 DECEMBER 20, 1993
TQM
A management philosophy developed in
the mid-20th century by W. Edward Deming
and others who encouraged industrial
organizations to focus on the quality of
their products as their paramount mission.
philosophies
Firmly based in analyzed data that identifies
EDUCATION
Multiple degrees
BS in Electrical Engineering University of
Wyoming
MS in Mathematics and Physics University of
Colorado
PhD in Mathematics and Physics Yale University
EARLY CAREER
1927 The United States Department of Agriculture (USDA)
Mathematical physicist
DEMING IN JAPAN
1947 called to Japan by the US
Occupational authorities to
Access the problems of nutrition and
DEMING IN JAPAN
1951 The Union of Japanese Scientists and
US in 1980
Awards received:
Taylor Key award (American Management Association)
Samuel S Wilks Award (American Statistical Association)
National Medal of Technology (President Regan)
Distinguished Career in Science Award (National Academy of Sciences)
Recognitions:
Elected to the National Academy of Engineering
Inducted into the Science and Technology Hall of Fame
Inducted into the Automotive Hall of Fame
PDSA CYCLE
A systematic series of
steps for gaining
valuable learning and
knowledge for the
continual improvement
of a product or process
PDSA CYCLE
Plan who, what, when, where are we testing?
Do develop aims and measures, implement
solutions
Study analyze and compare data to the plan and
goal
Act - standardize the solutions by making