LaTonya Boyce

| latonyaboyce@yahoo.com

SUMMARY
Ambitious and knowledgeable professional with strong established leadership, employee training and
development, full cycle recruiting, student retention and business development experience. Ability to work well
within teams, individually and collaborate with both internal and external partners. Proven track record of
success in leading teams to accomplish organizational goals year over year.
Areas of Expertise
Leadership | Performance Management | Operational Initiatives |Corporate Communication
Talent Sourcing | Interview and Selection| Change Management| B2B | Budgeting | Employee
Training and Development | Strategic Planning | Consultative Sales |Project Management
Training Implementation | Recruitment | Student Retention| Train the Trainer Strategies

PROFESSIONAL EXPERIENCE
PEARSON , Orlando, FL 2013-Current
Enrollment Advisor
Research career opportunities and industry projections through various government websites
Counsel graduate students on career options and marketability with advanced degree
Communicate with prospective students via call campaigns, emails, and faxes regarding the Program.
Assist in training new employees in a team atmosphere
Advise prospective students using a consultative sales process.
Achieve daily efficiency metrics pertaining to Speed to Lead, Call Volume, Talk Time, 1st Time
contacts, and New Applications as established by the Director of Admissions and the ADA.
Effectively communicate industry trends, quality of leads, and program updates for appropriate crossfunctional and departmental team members.
Actively participate in weekly meeting rhythms being prepared to discuss performance data, prospective
applicant concerns, and creative solutions to enhance team performance.
EVEREST UNIVERSITY, Orlando, FL 2011-2013
High School Admissions Recruiter
Counseled prospective students on career options upon graduation
Provided information on industry trends and career growth opportunities available with higher education
Under direct supervision, recruit qualified candidates for the colleges academic
Make outbound phone calls to potential students that have expressed interest in attending the institution.
Schedule and conduct student interviews, wherein any reference to Financial Aid complies with the stated
Company Policy
Meet with the potential students to explain the program offering to match students needs.

BOYCE CONSULTING CORPORATION, Orlando, FL June 2011-May 2013

Talent Acquisition/Recruiter
Design, implement, and execute effective Talent Acquisition strategies.
Manage full cycle recruiting which included offers, reference checks, and salary recommendations.
Achieve high levels of internal customer satisfaction
Implement Train the Trainer training strategies for clients
Administer and resolve employer concerns effectively mitigating risk to the client
Solicited candidates through direct sourcing (cold calling), Internet and networking groups.

Completed background screening on potential candidates.

Used effective communication approaches that included proactively keeping others informed.

Partnered with hiring managers, directed the employment process including sourcing, identifying, prescreening/qualifying, interviewing, negotiating compensation and on-boarding candidates.

Participated in the development, ongoing refinement, and implementation of client policies and
procedures.

Developed and implemented policies and procedures for hiring and retaining highly skilled technical
talent.

UNIVERSAL TECHNICAL INSTITUTE, Orlando, FL February 2002 June 2011

Assistant Director of Career Services
Drive placement outcomes and ensure compliance with ACCSC accreditation, state guidelines and
Standards
Developed training materials and implemented rollout of training
Provided Train the Trainer training at multiple locations
Conducted on site training on compliance to meet Department of Education and ACCSC guidelines
Supported processes to maintain quality standards and comply with FERPA regulations
Responsible for achievement of department goals and objectives including holding employees
accountable for meeting agreed upon goals and objectives
Managed, developed and trained employees in multiple locations to increase graduate outcomes
Developed strategies for graduate student soft skills training, resume writing and interview skills
Maintained strong employer relationships, including hosting career fairs, interviews and campus visits
Worked collaboratively with other member of the campus leadership team to ensure delivery of excellent
service and achieving strong outcomes for students and employers/partners
Promoted increased student show rates by working with local employers to ensure adequate job
opportunities for new/current students
Recruited candidates for manufacturer specific advanced training by developing effective and
inspirational presentations and overseeing job fairs and expos
Achieved 90% placement rates year over year by developing employer relationships to increase, enhance
and maintain effective local and graduate job opportunities
Developed strategy to ensure employees were continuing to follow up with graduates seeking
employment in the industry after graduation.
Leveraged collected data (graduate placement, retention, student graduation rates) to develop strategies to
increase outcomes

Manage all phases of recruitment, including defining hiring management needs and posting
available positions; utilize social media sites and create social media initiatives for new graduate
search strategies.
Developed creative recruiting strategies to meet the staffing needs of the employer with whom hires
Graduates
Build strategic relationships with local and regional employers, non-profit and government
organizations.
Attended automotive and motorcycle industry trade shows to assist with branding and career placement
Collaborated with Directors of Employment Services and Campus Directors regionally to share industry
best practices and trends

EDUCATION PROFILE
University of Phoenix, Orlando, FL
Master of Arts in Education/Adult Education and Training (Projected graduation August 2015)

Bachelors of Science Business Management

SKILLS

Full Cycle Recruiting

Taleo and Glassdoor
Kenexa-Recruitment Processing
Outsourcing
Lominger Competency Interview
Strong Business Acumen
Excellent Communication Skills

TRAINING

Ethics in the Workplace

Managing Employee Conflict
Higher Performance Coaching
Top 10 Employment-Related
Hiring Mistakes
Preventing Workplace Violence
Effective Leadership