Académique Documents
Professionnel Documents
Culture Documents
Delivery of Care
oTotal Patient Care
oDifferentiated practice
Kaitlin Allen, Jenna Coakley, Paige Kivi, Katelyn Tamaray, Lauren Griffin
12-9-15
Microsystem Model:
Leadership
Microsystem Mode
Organizational Culture and Support
Quantum Leadership
Organizational culture
othe ways of thinking, behaving, and believing of the
unit
overy efficient
oclose staff, family feel
Team Leadership
Critical Care thinkers
oIntuitive, knowledgeable, assertive, and willing to take
action
Organizational Support
o larger organization facilitates work of the microsystem
o provides resources & information
o At St. Joes, house supervisor oversees the entire
hospital
Marquis, B. L., & Huston, C. J. (2015). Leadership roles and management functions in nursing: Theory and application (8th Edition). Philadelphia, PA:
Lippincott Williams & Wilkins.
Marquis, B. L., & Huston, C. J. (2015). Leadership roles and management functions in nursing: Theory and application (8th Edition). Philadelphia, PA:
Lippincott Williams & Wilkins.
Microsystem Model:
Patient Focus & Staff Focus
Microsystem Model:
Interdependence of Care Team
How does the team of care providers function
within the microsystem?
Patient Focus
oprimary focus is to meet all patient needs
oprimary focus on supporting the families
oTrust
oCollaboration
oWillingness to help each other
oAppreciation/recognition/respect of each individual
Staff Focus
o selective hiring
o high expectations
o continuous education
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002).
Microsystems in health care: Part 1. Learning from highperforming front-line clinical units. Joint Commission
Journal on Quality and Patient Safety, 28(9), 472-493.
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002). Microsystems in health care: Part 1. Learning from
highperforming front-line clinical units. Joint Commission Journal on Quality and Patient Safety, 28(9), 472-493.
CarondeletHealthAZ. (n.d.). This is my St. Josephs [YouTube Video]. Retrieved from https://www.youtube.com/watch?v=g7f9u2d-7cY
oMission Statement
oVision Statement
o Interdisciplinary rounding
Carondelet Health Network. (2015b). Welcome to carondelet careers. Retrieved from http://www.carondelet.org/about/careers.aspx
12/6/15
Microsystem Model:
Use of Information and Healthcare Technology
Microsystem Model:
Process for Healthcare Delivery Improvement
Carondelet Health Network. (2015a). Mission, vision & values. Retrieved from http://www.carondelet.org/about/mission-vision-values.aspx
Microsystem Model:
Staff Performance Patterns
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002). Microsystems in health care: Part 1. Learning from
highperforming front-line clinical units. Joint Commission Journal on Quality and Patient Safety, 28(9), 472-493.
Staff focus
oICU nurses need to continue education
Equipment is specialized in the ICU
o The unit has the highest acuity patients with
advanced machinery
o Example: EKOS machine
(N. Patze, Personal Communication, November 11, 2015).
10
Nelson, E. C., Batalden, P. B., Mohr, J. J., Godfrey, M. M., Headrick, L. A., & Wasson, J. H. (2002). Microsystems in health care: Part 1. Learning from
highperforming front-line clinical units. Joint Commission Journal on Quality and Patient Safety, 28(9), 472-493.
Research articles
oHigh-fidelity training exercises
oNight shift clinical nurse specialist
11
12
12/6/15
References
References
14