Shuting Hu

u0778936
PRT 4828-079
Reflective Journal #4

This is my second internship in the university. My first internship was an event planner

in the company in China. Projecting different activities for the entire employee of the
company during festival like Labor Day and Mid-autumn festival, which spent much time for
me to adopt it in a new environment. Till now I am an operator in the Horizon Travel
Company, which also cost a lot of time to learn new skills in there. The transition from
student to professional during the internship is not an easy process. But I did it.
When I worked in the Horizon Travel Company as an operator, the first thing I had to
follow was to finish the tasks as soon as possible. The customer resources of the Horizon
Travel Company almost are Chinese. Because of time different, I had to schedule the travel
route in 30 minutes. I finished the tasks try my best when I got the instructions from
supervisor Leah. I scheduled many projects including meals, routes, hotels, etc previously. So
I would devise many ways of travel routes from SLC to Yellowstone National Park. And I
prepared much information about the travel like the National Park open time, route condition
and hotel price. When I required planning the routes, I just changed some data to meet the
different demands of customers. When I was a student in the university, I often submitted the
assignment before due date. I reviewed the book before exam. Sometimes I even did not learn
new thing all day. However, in the company, I have to finish the work immediately and learn
new skills day and night. Or I will be quit from it.
The computer skills are really helpful for my work during the internship. I often use
Word, Power Point and Excel during the work like editing words, show presentation and
making forms. For example, I often use excel to make forms and calculating, which is very
easy and quickly. I typed hotel name, car name and meal price in order in the Word, which is
simple understand when Leah saw it. In addition, I learned marketing before in the university,

which is easy for me to make budget. If I made price quotation, it looked very logical and
reasonable. And I would record the entire price quotation of the hotel or cars in each week.
So I could predict which day is the lowest price of hotels and cars to order. I could earn many
benefits.
The processing of transition from student to professional during the internship that spent
much time to adopt a new identity. But I like the transition. I learned how to be professional
to the work that I did not learn it from the university. The skills I learned from the university
are very helpful for me during the internship, to improve the work efficiency. I am very lucky
that I study the skills well in the university, which made me feel more confidence during the
work.

Form 9a
Bi-Weekly Reflective Journal Entry
In addition to the bi- weekly reflection based on this form, please reflect on one question per
journal entry from the next page. One journal entry every two weeks for a total of six during
the semester.

Student Name: __Shuting Hu_____________Weeks # __7&8____ Dates: _9/16-9/30_______

Internship Hours: Two Week Total: _____43 hours_______
Cumulative Total to Date: ___14 days_________
Site

Supervisor: ___ Chief Executive Officer Leah Xiao_____________________

Agency: ________ Horizon Travel LLC __________________

Brief description of the past two weeks duties:
Making price quotation using excel form.
Schedule travel route for the client.

How are you experiencing a relevant and challenging use of your skills?
Relevant: Computer skills
Challenging: use different formula to calculate.

What did you learn from the experience?
To finish the tasks quickly and good.

What worked well? What would you change next time?
Well: Recording price quotation every day and predict.
Change: More efficient to the work.

Please describe the supervision you are receiving.
Be focus to the task during the job.