Bank Teller

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Overview

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Requirements

94% Match

Career Spectrum

Resources

Overview

Description
Bank tellers are responsible for the safe and accurate handling of the money they process.
For example, when cashing a check, they must verify the customers identity and make sure
that the account has enough money to cover the transaction. Similarly, when counting
cash, tellers must be careful not to make errors. If a customer is interested in financial
products or services, such as credit cards and loans, tellers explain the products and
services offered by the bank and refer the customer to the appropriate personnel.
In most banks, tellers record account changes using computers that give them easy access

to the customers financial information. Tellers can also use this information when
recommending a new product or service.
Sample Job Titles: Account Representative, Customer Relationship Specialist, Customer
Service Representative

Provincial Outlook

Estimated Salary

$28,170 - $51,374
Learn More

Education Level
Secondary School
On-the-job Training
College/Apprenticeship

Learn More

Compatibility

94%
Match

Related Occupations

Payroll Administrator

University

Learn More

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Related Videos

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Tellers

Teller Careers at Citi

Customer service

Ready for an opportunity

representatives in this unit...

that will set you on the...

Workplace

Work Environment
Bank Tellers, as the frontline respresentatives of the bank they work for, will stand for long
periods of time in a very social environment where they will constantly be interacting with
managers, co-workers, and most of all, customers.

Main Duties

Receive checks and cash for deposit, verify amounts, and check accuracy of deposit

slips.
Cash checks and pay out money after verifying that signatures are correct, that written
and numerical amounts agree, and that accounts have sufficient funds.
Count currency, coins, and checks received, by hand or using currency-counting
machine, to prepare them for deposit or shipment to branch banks or central financial
agencies.
Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate
daily transactions using computers, calculators, or adding machines.
Examine checks for endorsements and to verify other information such as dates, bank
names, identification of the persons receiving payments and the legality of the
documents.
Explain, promote, or sell products or services such as travelers' checks, savings bonds,
money orders, and cashier's checks, using computerized information about customers
to customize recommendations.
Enter customers' transactions into computers to record transactions and issue
computer-generated receipts.
Receive and count daily inventories of cash, drafts, and travelers' checks.
Resolve problems or errors concerning customers' accounts.
Process transactions such as term deposits, retirement savings plan contributions,
automated teller transactions, night deposits, and mail deposits.

Important Skills

Customer-Service skills. Bank tellers spend their day interacting with Bank customers.
They must be friendly, helpful, and patient. They must also be able to understand
Customer needs and explain Service options to their customers.
Detail oriented. Bank tellers must be sure not to make errors When dealing with
customers money.
Math skills. because They count and handle large amounts of money, Bank tellers
must be good at arithmetic.

Career Cluster

This cluster involves everything having to do with money,

including services for financial and investment planning,
banking, insurance and business financial management. This
field falls in the domain of business and often involves

Finance

working with businesses on a small or large scale to help

manage their companys decisions involving money.

Outlook

Job Outlook

Alberta
British Columbia
Manitoba
New Brunswick
Newfoundland and Labrador
Nova Scotia

Northwest Territories
Nunavut
Ontario
Prince Edward Island
Quebec
Saskatchewan

Not Available

Yukon

Job Outlook based on NOC 6551 (Customer services representatives financial institutions)

View Regional Data

Salary Ranges

Canada

$25,937 - $49,225

Alberta

$28,170 - $51,374

British Columbia

$25,040 - $48,161

Manitoba

$23,851 - $42,798

New Brunswick

$23,642 - $41,734

Newfoundland and Labrador

$27,106 - $52,167

Nova Scotia

$25,040 - $44,133

Northwest Territories

Not Available

Nunavut

Not Available

Ontario

$26,084 - $51,374

Prince Edward Island

$25,687 - $50,080

Quebec

$26,397 - $47,994

Saskatchewan

$27,565 - $49,934

Yukon

Not Available

Salary Ranges are based on hourly rates for NOC 6551 (Customer services representatives financial institutions) and an estimated
2086 hours per year

View Regional Data

Employment Growth

2012

395,259

2013

399,163

2014

402,064

2015

404,910

2016

407,250

2017

408,653

2018

410,025

2019

411,492

2020

411,972

2021

412,784

2022

413,755

Employment Growth based on Stats Canada Occupation Group 655

Requirements

Education Level

Secondary School

On-the-job Training

College/Apprenticeship

Requirements

Completion of secondary school is required.

A college diploma in business administration may be required.
On-the-job training is provided.

Subject Areas

Business

Mathematics

University

Related Programs

Accounting (Diploma)

Accounting Technician

University of British

Portage College

Business
Administration -...
St. Lawrence College

Columbia

Career Spectrum

Interests

Your Interest Type is

This occupation is a

THE PROFESSIONAL (EC)

GOOD MATCH

Match Results

Your Results

Conventional

Occupation Results

Enterprising
92%

92%

95%

61%

Artistic

Investigative
85%

83%

0%

6%

Realistic

Social
81%

81%

28%

17%

Knowledge

Your top subject area is

This occupation is a

BUSINESS

GOOD MATCH

Match Results

Your Results

Business

Mathematics
100%

100%

49%

34%

English

Social Science
100%

94%

24%

24%

Computers

Creative Arts
89%

89%

35%

28%

Languages

Technical & Trades

Occupation Results

Science
89%

83%

23%

4%

Physical Education

78%

78%

32%

10%

Motivations

Your top motivation factor is

This occupation is a

INDEPENDENCE

GOOD MATCH

Match Results

Your Results

Independence

Occupation Results

Support
89%

78%

45%

67%

Achievement

Working Conditions
53%

47%

33%

39%

Relationships

Recognition
42%

42%

83%

22%

Compatibility
Receive checks and cash for deposit, verify amounts, and check accuracy of
deposit slips.

Definitely

Cash checks and pay out money after verifying that signatures are correct, that
written and numerical amounts agree, and that accounts have sufficient funds.

Definitely

Resources

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Financial Clerk

Tax and Revenue Agent

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Financial clerks do

Tax and revenue agents

produce financial records

administrative work for

ensure that federal,

for organizations. They...

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provincial, and local...

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