MISSION:

Educating experts with customer

s e r v i c e , s t ro ng s a l e s an d
entrepreneurial skills. Our activities
focus on innovative products,
services and business operations for
the benefit of business and society.

VISION:
Haaga-Helia is a leading,
internationally growing, University
of Applied Sciences. We offer
superior quality services for the
success of students, businesses
and workplace communities.

Haaga-Helia
H

aaga-Helia is a university
of applied sciences which
offers a versatile choice of
studies in Finnish and English.
We have approximately 10 500
students and almost 700
employees. Our fields of education are
business, hotel, restaurant and tourism management,
information technology, journalism, management
assistant training, sports management and vocational
teacher education.

Haaga-Helias degree programmes

lead to both bachelors and
masters degrees. The atmosphere in
Haaga-Helia promotes learning,
work and entrepreneurship. We
offer our students the latest skills
and knowledge needed for success
in professional life. Wide business networks can be
made even during the studies. Our students graduate
to become valued experts in business and services.
Haaga-Helia opens the doors for working life.

Porvoo campus
A

pproximately 1,100
Haaga-Helia students
study at the Porvoo Campus
which is a modern space that
is meant to be open, relaxing
and inviting for all its users. In
Porvoo it is possible to complete
degree programmes in Finnish
or English, with the qualification
titles of Bachelor in Hospitality Management and
Bachelor in Business Administration.
The operations of the Porvoo campus are
characterised by co-learning and involvement in

projects with a focus on working

life. The campus is also open to
the public daily, giving people
access to a nice restaurant, an
extensive professional library
and a number of comfortable
meeting places.
Studies are completed in
large modules, and learning
is promoted in many different ways: reading
literature, participating in lectures, seminars and
various workshops, and finding solution models
independently and in groups.

Degree Programme in Tourism

TOBBA15

e are TOBBA 15 international group of

students who started studying Tourism at
Haaga-Helia in August 2015. Our degree leads to
Bachelor Degree in Hospitality Management.
Our multicultural class is a committed group
of people from around the world. We are
pleased to have the chance to study with
different nationalities and enjoy getting different
perspectives from each other. Our class is
enthusiastic and eager to learn more about the tourism industry and the skills we need
to become experts in the future.
In Porvoo Campus we get to participate in tourism related projects and we find this is a great
way to gain professionalism because we have the chance to collaborate with actual companies.
We have the opportunity to learn by working and are able to network during our studies. This
motivates us and we work diligently in our teams.
Business Tourism studies offer a great base for a professional career in international tourism
business and enable us to choose between two alternative specializations; Sales and Service
Development in Business Tourism or Events Planning and Management.

Jnis Aizpurietis
Date of birth: 19/02/1992
Education: Riga Tourism and Trade school - Tourism sales and services, 2008 - 2012

Language skills: Latvian/native, English/fluent, Russian/medium

Work experience: Riga Technical School of Tourism and Creative

Industry- Information Office Administrator 04/14-08/15

Sublevel - Sound Technician 01/14- 08/15
Zavod O - EVS Volunteer 01/13- 01/14
Guest House Oi - Administrator 04/11- 03/12
Email: janis.aizpurietis@myy.haaga-helia.fi

My greatest strength is being a team leader. I like working

with people and having responsibilities. I have the ability
to see situations differently and I can get work done even
when facing difficulties. My goal is to develop my social
and communication skills. I would like to improve my
knowledge about business and tourism business services.
I look forward to become professional and to become an expert in global tourism. I chose to
study tourism, because tourism environment gives me possibilities to work with people all
over the world. Tourism industry adds international dimension to business while work in
tourism sectors is always dynamic and growing. I see myself as a business person who works
with people in an international environment of tourism industry, in an airline, travel agency
or in my own business.

Binod Prasad Chaulagain

Date of birth: 04/11/1989
Education: Tribhuvan University, Bachelors in Business Studies, 2013
Language skills: Nepali/native, English/fluent, Hindi /fluent
Work experience: Accounting & Mathematics teacher (2009-2013)

Customer service in Khukmi Reastaurant ( present )

Email: binod.chaulagain@myy.haaga-helia.fi

I have interest in and the knowledge of business, accounting

and finance. Moreover, I have a team working spirit and great
coordination skills. Since tourism is the field of interacting
with people, I want to improve my communication, and
leadership skills. Furthermore, I want to enhance my
business techniques and obtain knowledge of the operational
environment in tourism. Since I was a child, I have been
interested in visiting diverse places. In the field of tourism,
I can use my interests of business and traveling to make it
my profession with the help of Haaga-Helia. In the future
I see myself as a competent and confident person who is
willing to take on challenges.

Stefanie Ealy
Date of birth: 22/08/1994
Education: Hohenstaufen-Gymnasium Kaiserslautern; Abitur
2005-2015

Language skills: German/native, English/fluent

Email: stefanie.ealy@myy.haaga-helia.fi

I consider my strengths to be the willingness to learn

new things and develop myself during this progress.
In addition, I am a person who enjoys challenges and
working in a team in order to solve arising issues. Also,
I have the strength to stay calm in difficult and stressful
situations. During my studies at Haaga-Helia I would
like to develop as a professional to be able to understand,
monitor and control the principles of sales and customer
service, as well as gathering professional communication
and social skills along the way. I chose to study tourism because I have always taken an interest
in traveling, meeting new people and learning about different cultures. The reason I am in
particular interested in studying business tourism is that I am looking for a job that is not dull.
A job which comes with challenges due to the industry constantly developing and the tourism
industry has exactly this to offer. In the future I see myself working for a company either in
the hotel industry or theme park industry where I would be working together with a qualified
team in order to develop the sales in the respective industry.

Dan Eklf
Date of birth: 27/07/1990
Education: Pernin Lukio (upper secondary school)
2006-2009

Language skills: Finnish/native, English/fluent, Swedish/medium

Work experience: TL-Tukku Cashier/storeman/customer service

05/2005-12/2009
Military Service - Cook in ML-Hmeenmaa, 01/2010-09/2010
TL-Tukku - Cashier/storeman/customer service,09/2010-04/2011
Barona (ABB) - Coil manufacturer, 04/2011-05/2012
Private employer (farmer) - Construction work, 06/2012-12/2012
Orion Pharma Oyj - Pharmaceuticals manufacturer, 04/2013-04/2014
HK-Graniitti - Stone installations, 06/2014-08/2015
Email: dan.eklof@myy.haaga-helia.fi

My strengths are perseverance, good listening skills

and stress control. I am easy-going and I love to
work in diverse environments. I am punctual and
never late. I have ten years of work experience in
various places so I am versatile. Everything I do I do it properly without complaining. As
I study in Haaga-Helia I want to improve my language, social and team working skills.
Haaga-Helia has extremely international milieu and studying tourism gives you the keys to
become an international star. I want to be professional in event management. I have always
been interested in planning events for my friends. After studies I hope to be working in the
same event management company that I work at the moment, but in management position.

Emilia Eriksson
Date of birth: 7/11/1994
Education: Kuopion Klassillinen Lukio (upper secondary school),
2010-2013

Language skills: Finnish/native, English/fluent

Work experience: Opset Oy - sales negotiator, 02/2015 - 08/2015

Lneburger, German bakery - salesperson, 08/2014 - 11/2014

Sale Kelloniemi, Peess-salesperson, 03/2013 - 01/2014
Assistant for a handicapped girl, 09/2012 - 06/2013
Email: emilia.eriksson@myy.haaga-helia.fi

My strengths are that I am highly energetic and a highly

optimistic person, I have great communication skills and
I am determined. I enjoy team work and cooperating
with others. I have always been interested in traveling and
organizing events which is the main reason I chose to study
tourism. I have gained experience in arranging childrens
football and floorball tournaments. During my studies in
Haaga-Helia I want to improve my performance skills and
learn more about professional English and behavior in social functions. After graduation I see
myself working abroad in an international company, such as an airport, travel agency or a hotel,
in a position where I could do my best to host and help people.

Kitti Farda
Date of birth: 3/16/1992
Education: Eurpa2000 Secondary School of Economics,Tourism and
Information Technology, 2006-2012

Language skills: Hungarian/native, English/fluent, Swedish/medium

Work experience: Corfu Chandris Hotel & Villas / Waitress

05/2010-10/2010
Kassk Museum / PR assistant / 05/2012-09/2012
Email: kitti.farda@myy.haaga-helia.fi

One of my greatest strengths is my communication skills.

I feel comfortable talking to many types of people and I
can get along with them easily. I consider myself an openminded person who is able to understand different types of
personalities. Furthermore, I have good organizing skills
which I have built throughout the years of my studies.
During my studies in Haaga-Helia I am looking forward
to improve my English language skills on a business level.
Also my goal is to develop my presentation and public
speaking skills. I have already studied tourism and hospitality during my high school years
and that was the time when I got interested in this field. I am also enthusiastic about learning
new languages, travel to get to know new cultures and learn about different countries history.
In the future I would love to work in the event management field of tourism. I can see myself
working as a tour operator, tourism association or at the airport.

Maria Glazunova
Date of birth: 03/01/1996
Education: Liceym 22, 2002-2013
Language skills: Russian/native, English/fluent
Work experience: Barista/bartender, 03/2014 - 08/2015
Email: maria.glazunova@myy.haaga-helia.fi

One of my greatest strength is to inspire people. When I

truly believe in something and want it to happen, I can
inspire lots of people. Secondly, Im highly positive and
communicable person, so dealing with people is really easy
for me. During my previous work I had lots of stress cases
and I became really experienced in it, so I think that being
advanced in solving problems is another key to success.
During my studies at Haaga-Helia I would like to earn as
much experience as possible and become a professional
in an Event Organization field. My biggest dream is working on big music festivals such as
Glastonbury or Flow as organization manager.

Jerry Halme
Date of birth: 8/12/1994
Education: North Hunterdon High School, 2009-2013
Annandale, New Jersey (USA)

Language skills: English/native, Finnish/fluent,

Work experience: Mainio Vire - Delivery of food/beverages to elderly

homes, Finland, 06/14-07/15

TJ Maxx - Cashier/Customer Experience Coordinator, USA
10/2012-05/2014
Email: jerry.halme@myy.haaga-helia.fi

My strengths include communication, teamwork,

and public speaking. Additionally, I am very good at inspiring
and managing people. I have advanced problem solving skills,
and I always try my hardest to make things happen. During
my studies at Haaga-Helia, I look forward to improving my
skills of public speaking, professional communication, and
skills of influencing others. I have always been fascinated by
the travel and tourism industry. I absolutely enjoy leisure
traveling and learning about the business aspects of tourism. Tourism also gives great opportunities
to work in diverse teams and to provide excellent customer service. It is in the travel and tourism
industry that I intend to make a difference as a professional. In the future, I see myself working across
countries, leading a business in the field of event management, hospitality, or convention centers.

Jussi Halme
Date of birth: 30/10/1996
Education: North Hunterdon High School Degree, 2012-2015
Annandale, New Jersey (USA)

Language skills: English/native, Finnish/fluent

Work experience: Tj-Maxx Store Associate, USA

11/2013- 06/2015

My principle strengths are communication skills, team work

skills, multi-tasking, and determination. Elaborating on
determination, I will never leave a task unfinished, I will
strive to finish the task no matter how many challenges I
face. Skills I look to improve on are my public-speaking,
leadership, and numeracy skills. Specific interest that led
me to choose tourism as my career choice was the need to
fulfill my passion of traveling and experiencing new cultures
and people. In addition, customer service has always been
my passion, I am always doing whatever it takes to satisfy
the customers needs. While working in a retail store for two years, and experiencing customer
service in a variety of ways it got me to truly understand who I am, and the enjoyment I get out of
customer service. In the future, I see myself working in different parts of the world and excelling
in my position. I cant see myself in any other profession than hospitality management.

Julia Holma
Date of birth: 15/07/1995
Education: Tammerkosken Lukio (Upper secondary school)
08/2011 - 05/2015

Language skills: Finnish/native, English/fluent

Work experience: Yljrven Seurakunta / Group leader for
international girls club 09/2011-05/2012
Buusteri / Telemarketer 06/2015-07/2015
Email: julia.holma@myy.haaga-helia.fi

My greatest strength is the ability to work with different

kinds of people. I am good at working in teams, I can
improve team spirit and make the team work together.
My goal is to improve my skills as a public speaker and as
a presenter. I also look forward to improve my professional
English skills while gaining new contacts around the world. I
decided to study tourism, because I like to be around people
from different cultures and I really can not see myself in
any other field than tourism. I have been passionate about
traveling ever since I was young, and with this degree I can get a better understanding of the
tourism industry. I know that I want to work abroad for some bigger companies and maybe even
start my own business after gaining some experience.

Viktoria Hrustaljova
Date of birth: 23/04/1996
Education: Narva Pahklimae Gymnasium (upper secondary school)
2012-2015

Language skills: Russian/native, Estonian/fluent, English/fluent,

Work experience: Narva-Joensuu Spa & Sanatorium - waitress

06/2013-08/2013 & 06/2014-08/2014

Email: viktoria.hrustaljova@myy.haaga-helia.fi

I am a purposeful, responsible, stress resistant, and

communicative student, who makes compromises.
I want to improve my professional skills in business
tourism: management and entrepreneurship. I would
like to develop relationships with various people, who
take part in tourism industry I am going to improve my
communication skills and find new contacts with whom
I can cooperate in the future. I want to improve my
English language skills towards a professional level. Tourism industry is the field in demand,
and it gives me a lot of chances to develop myself so that in the future I can secure an exciting
workplace. This industry has many day to day changes, which gives an opportunity to replenish
my knowledge and skills and to get valuable experiences. In the future, I am planning to work in
a large tourism company or to be the owner of my own tourism business.

Heini Jaakkola
Date of birth: 03/06/1993
Education: Porvoo Vocational College - Vocational Qualification in the

Tourism Industry, Tourism Sales and Information Services

2011-2014
Language skills: Finnish/native, English/fluent, Portugese/medium,
Swedish/medium
Work experience:The Change Group Helsinki Oy
Foreign Currency Exchange Sales Consultant, 06/15-08/15
Lentoparkki Oy - Customer Service and Cashier, 10/12-08/15
Strmma Finland Oy Ab - Sales Expert, 04/14-09/14
Email: heini.jaakkola@myy.haaga-helia.fi

My strengths are high motivation for tourism industry,

experience in customer service and sales as well as my
positive attitude. I have advanced skills of working in an
international environment and I have gained management
experience in various projects while my studies. During my
studies at Haaga-Helia I am looking forward to improve my
professional skills in business and tourism. I am keen on
learning how to run business and how to manage and inspire people. I study tourism because I
truly enjoy working in an environment with people who travel. I am fascinated by various work
possibilities provided by the largest business field of the world. In the future I see myself having a
wider network and a successful, challenging career in an international company with interesting
tasks and inspiring colleagues. My dream is to run my own company.

Outi Jaanu

Date of birth: 21/07/1990

Education: Tikkurila High School, (upper secondary school)

2006-2009
University of Vaasa, Bachelor of Economics , 2011-2015
Language skills: Finnish/native, Swedish/medium
Work experience: Sinebrychoff, Warehouse accountant,
05/2015-08/2015
City of Vaasa, Payroll clerk, 06/2014-08/2014 & 06/2013-08/2013
Vaasan Luistinkerho ry, Keravan Luistinseura ry, Figure skating instructor, seasons, 2010-2011&2014-2015
Email: outi.jaanu@myy.haaga-helia.fi

My strengths include social skills and team work skills. I

am hard-working and thorough in everything I do. I have
been coaching figure skaters for many years after my own
skating career, which has helped improve my organizational
skills. I want to learn management skills and to improve
my professional communication skills. I also enjoy working
on projects that will help me gain experience in work life environments.My main reason to start
studying tourism comes from my interest in different cultures. I would like to run my own business
in travelling and tourism industry in the future. I have been studying business and accounting, but
now I want to get more experience in tourism industry. The combination of these two degrees will
give me a great advantage to work in the tourism industry. I see myself working in the multicultural
environment where I have a chance to develop my professional skills even further.

Tiia Jrvenmki
Date of birth: 13/03/1995
Education: Halikon Lukio (upper secondary school), 2011-2014
Language skills: Finnish/native, English/fluent, Swedish/medium
Work experience: St. Theresa Opportunity Center, Taiwan - volunteer

work (helping disabled people with daily tasks), 08/14-01/15

Email: tiia.jarvenmaki@myy.haaga-helia.fi

I am open minded, smart and I adapt fast to new

environments and tasks. I am a positive person who smiles
often and gets well along with other people. I can stay calm
in stressful situations. During my studies I do my best to
improve myself as a professional in tourism. I will improve
my presentation skills as well as other communication
skills. I will increase my knowledge about tourism and
travel industry and do my best in learning to maintain my
expertise in the tourism field also after my studies. I have
always been interested in different cultures. As a child I
admired people who worked in airports, hotels and tourist
attractions. After upper secondary school I went abroad to do volunteer work for six months
and learned that I enjoy working in international environments. These thoughts led me to study
tourism in international group in Haaga-Helia. In the future I see myself in international tourism
company, working with great co-workers with similar interest in tourism field. I will keep my
mind open and learn more about the possibilities of tourism industry.

Laura Jrviluoto
Date of birth: 23/09/1993
Education: Joensuun Niinivaaran lukio 08/2009-06/2012
Language skills: Finnish/native, English/fluent
Work experience:

Urban House Hostel, Cleaner/receptionist, Spain 1/2013-11/2013

Annecy Hostel, Cleaner/receptionist, France 11/2012-1/2013
Karjalan Tekstiilipalvelu Oy, Textile carer, Finland 9/2012-10/2012
Kulttuuri- ja matkailukeskus Carelicum, Finland, Museum worker
6/2011-6/2011
Email: laura.jarviluoto@myy.haaga-helia.fi

I am cooperative, versatile and organized. I have a strong

work ethic and I love challenges because they help me
perform better. I look forward to improving my leadership,
public speaking and presentation skills during my studies.
The reason why I chose to study tourism is that I have
always loved travelling and international environments. I have work experience in the tourism
industry and I am eager to learn more. Haaga-Helia combines tourism, sales and marketing in
an amazing way. After graduating I would like to get more work experience from the tourism
industry and I strive to be an entrepreneur and start my own company in the near future.

Kristina Kaljakina
Date of birth: 08/12/1996
Education:Tallinna Mustame Humanitaagmnaasium
(upper secondary education), 2012-2015

Language skills: Russian/native, English/fluent, Estonian/fluent

Work experience: Revalia restaurant - Waitress aid, 07/2013 - 08/2013

Clubstravel, travel agency -Assistant, 01/2014 - 03/2014

Cremeria cafe - Customer service representative, 05/2014 - 09/2014
OG Electra AS - Customer service representative,06/2014 - 08/2014
FlaxLine Tekstiil Ltd - Customer service representative, 05/2015 - 08/2015
Email: kristina.kaljakina@myy.haaga-helia.fi

I have been travelling ever since I was young and took part
in many figure skating competitions abroad. I am a social
and open-hearted person and it is really important to me
to make people feel comfortable while talking to me. I
became aware of the importance of communication skills,
while working in the tourism sector myself. Through my
work experience I improved my analytical abilities, which
now help me find certain approaches that work with different people. My studies will help me to
develop my knowledge of tourism industry, improve my team work skills, as well as build network.
I can see myself working in the tourism field by promoting various international destinations for
travelers. I am already able to manage multiple tasks simultaneously and solve problems in critical
situations. I intend to continue my studies and build a professional career.

Khelga Kavrus
Date of birth: 01/03/1994
Education: Gatchina Teacher Training College named after

K.D. Ushinsky, Foreign Language Teacher at Primary and Basic General

Education School, 2011-2014
Language skills: Russian/native, English/fluent,
Work experience: Gatchina Museum of Local History - museum curator assistant, 2011-2014
Email: khelga.kavrus@myy.haaga-helia.fi

My strengths are flexibility and problem solving skills. I am

able to listen to all team members and help them organize
their ideas towards one common target. All essential business
knowledge, getting international communication experience,
constructive feedback, personal responsibility and English
business skills are the things which I would like to improve
during my studies. I have work experience as a tour guide
and museum curator assistant. I became interested in the
tourism industry during my work, and realized the international degree is an important asset
when working globally. Degree program in tourism offers various subjects relating to business
management and pays much attention to self-education and teamwork skills. Tourism is a highly
dynamic industry which involves huge number of opportunities for my future career path. After
my studies I want to get a job in one of the travel agencies, event or leisure organizations where I
can use my creative abilities and professional skills.

10

Heta Koljonen
Date of birth: 18/05/1993
Education: Kannaksen lukio (upper secondary school), 2009-2012
Language skills: Finnish/native, English/fluent
Work experience: Linnanmki - Customer service, 04/15 - 08/15

Baby sitter, 02/14 - 06/14

M.J. Paasikivi Oy - Metal worker, 09/12 - 12/13
Email: heta.koljonen@myy.haaga-helia.fi

I consider myself a responsible and hard working person. I

enjoy meeting new people and I am good in social situations.
I can work well in groups as well as in individual working
environment. While I was working as a personal assistant I
learned a lot of patience and nowadays I can handle unexpected
situations and stress very well. During my studies here in
Haaga-Helia I want to improve my presentation and
management skills as well as my English skills. I also want
to learn how to be more organized person. My interest for
tourism and business led me to study in this degree programme. I want to learn how tourism
business works so that I could be an expert in that field in the future. After graduation I see myself
working in a global tourism business with people coming from across the world.

Evgeniia Kondrateva
Date of birth:01/10/1995
Education:

Saint-Petersburg College of Tourism and Hospitality, 2012-2015

Language skills: Russian/native, English/fluent
Work experience: Restaurant Pirs - waitress, 05/13 - 08/14
Hotel Bristol, Saint-Petersburg - receptionist, 02/14 - 03/15
Email: evgeniia.kondrateva@myy.haaga-helia.fi

In my opinion I can become a good manager. I am a quick

learner, flexible and good at solving problems. I have good
communication skills and I love to work with people. I
would like to improve my teamwork skills during my studies
at Haaga-Helia. I have experience in the tourism industry,
and Im really interested in deepening my knowledge of
business tourism. Moreover, I believe Haaga-Helia can give me a lot of experiences for my future
job. I am open to opportunities globally.

11

Vjatseslav Konstantinov
Date of birth: 05/12/1993
Education: Secondary school 636 of Saint-Petersburg, 2000-2010
Language skills: Russian/native, English/fluent, Swedish/medium
Work experience: Restaurant Takao - waiter/bartender/administrator

St. Petersburg, 03/11-07/14

Part-time CSS web-design 01/13- present
Email: vjatseslav.konstantinov@myy.haaga-helia.fi

In all honesty I prefer proving my strengths by work,

rather than talking about them. I would say that I am a
good team player, I am resilient to stress and I can work in
hard conditions. I want to obtain management skills and to
improve my team working skills and develop professional
behavior. I am looking forward to getting knowledge of the
travel business, and most importantly I want to practice and
understand this business from the inside. I would like to get
as many useful contacts as possible hoping that they will
help me in my future career. In the future, my life will be connected to travel business, however
I am also interested in programming, business and economics. So my ideal job would somehow
connect all these aspects.

Roosa Kortelainen
Date of birth: 15/05/1996
Education: Tiirismaan lukio (upper secondary school)

2012-2015

Language skills: Finnish/native, English/fluent, Swedish/medium,

German/medium

Work experience: Pasastar - Sales person, 06/13-07/14

Email: roosa.kortelainen@myy.haaga-helia.fi

My strengths are mainly teamwork skills and the various

languages I can speak. I would like to improve my
presenting and language skills further during the studies in
Haaga-Helia. I have always been interested in tourism
industry and that is one of the reasons why I applied for
Haaga-Helia to study tourism. Here I have the chance to
take part in teamwork which is valuable for me because
it is a good way to get new ideas, learn from others
and share my own ideas to other people as well. I see
myself working in a hotel or at the airport because those are options where I can work in an
international environment. However, I would like to work abroad in many countries, so that I can
develop myself in various ways.

12

Lotta Kuparinen
Date of birth: 14/11/1995
Education: Salpauksen lukio (upper secondary school), 2011-2014
Language skills: Finnish/native, English/fluent, Swedish/medium
Work experience: High Wycombe, Au Pair, UK

08/14-07/15
Email: lotta.kuparinen@myy.haaga-helia.fi

My strengths are organizing, adapting to new challenging

situations, and questioning traditional ways of doing
things. I am a creative, ambitious and systematic person
with no intention of giving up. I am looking forward to
improving my team work skills, public speaking skills,
and innovativeness in Haaga-Helia. My goal is to enhance
readiness for the challenges of the working life. I am inspired
by the sales and marketing of tourism and the variety of jobs
that tourism industry offers. Additionally, developing new
services and doing research concerning tourism fascinates
me. I have always been fond of both airports and sustainable tourism development. I can see
myself working in an international environment at an airport, possibly, doing research about how
to develop tourism sustainably.

Jenni Mentil
Date of birth: 04/10/1985
Education: Lnsi-Lapin ammatti-instituutti vocational qualification in
household- and consumer services, 2001-2004

Language skills: Finnish/native, English/fluent

Work experience: Royal Line - Waitress, 05/15 - 09/15

Stockmann- Sales advisor, 02/15 - 04/15

Qatar Airways - Cabin crew, 06/11 - 11/14
Email: jenni.mentila@myy.haaga-helia.fi

I am a positive person that always tries to see the challenges

in life as opportunities. I choose to follow my passion and
not to give up on my dreams. My positive attitude and
natural hospitality landed me a job in an airline industry
that I had dreamed of. I believe that when we step out from
our comfort zone the journey for growth only then begins.
Tourism is a fast growing business worldwide and I have
motivation to broaden my awareness to gain expertise. I
look forward to amplify my management and decision-making skills to improve my professionalism.
My experience working in culturally diverse environment and teams has been very achieving. I
feel fortunate to continue learning in Haaga-Helia together with my classmates. On my path with
degree in tourism, and its many possibilities, I can feel confident to remain employed in the field
that truly inspires me.

13

Gaspar Miranda
Date of birth: 11/10/1986
Education: Colegio Alicante Maip, Chile, 2000-2004
Language skills: Spanish/native, English/fluent, Portuguese/fluent
Work experience: Arcor Dos en Uno, Receptionist, 02/2009-05/2010

The Heartscenter, Translator, 03/2010-04/2012

Turistik - Salesman, Supervisor, Tour Guide, 05/12-01/15
Simantov, Translator, 04/12-present
Email: gaspar.miranda.urrutia@myy.haaga-helia.fi

My most prominent skills are problem resolution, to the

point of getting a positive outcome out of problematic
situations, leadership skills, my initiativeness, and how
teamwork-oriented I am. Being in Haaga-Helia, I am
looking forward to improving my language skills, mostly
Finnish but other languages would be a plus. It is also really
important for me to improve my business knowledge as
well as my entrepreneurial skill set.I have experience in
the field, I have skills of coordinating people and solving
issues that present themselves on the road. In addition, learning new languages and the cultures
they come from is extremely interesting to me. I would like to be able to incorporate both being
an out-door tour guide and an event organiser with a personal touch.

Enni Maria Mnnist

Date of birth: 24/08/1996
Education: Ylivieskan lukio (upper secondary school)
2012-2015

Language skills: Finnish/native, English/fluent

Work experience: Premec Oy - Assembly worker, 06/13- 07/13 &
06/14-07/14

Email: enni.mannisto@myy.haaga-helia.fi

I am an enthusiastic learner, open to new experiences

and keen on keeping things organized. I find myself very
goal-oriented and I can make decisions effectively. I can
easily adapt to different situations and I am able to work
on problem solving dynamically. I am eager to learn more
about interpersonal communication skills and business
processes in international context. I want to improve my
presentation skills in order to deliver information to a large
group of people. I would also like to learn how to execute a
plan or a strategy as efficiently as possible. I have always been fond of travelling and discovering
the world. I enjoy interacting with different people and getting to know other cultures. I also
find todays business life and its structure intriguing so this degree of tourism business serves my
interest very well. In the future I see myself working abroad in an international environment with
good ground knowledge that I got from my studies. I would like to educate myself even further
and keep improving my skills and focus developing them in work life.

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Nguyen Ba Son
Date of birth: 01/08/1996
Education: Hai Ba Trung High School, 2009-2013
Language skills: Vietnamese/native, English/fluent
Work experience: Cashier and Information Desk

in HuongXuyen Gallery, Vietnam, 2012-2014

Cashier/waiter in BarLaurea, 2014-2015
Email: son.nguyen@myy.haaga-helia.fi

My strengths are my positive attitude and open-mindness

towards new things. I enjoy project work which was one
of the reasons that I chose to study this program. I have
travelled much around the world, which has helped me to
gain the knowledge from different cultures. I know how
to interact with people from all around the world. Those
skills I wanted to connect to my studies. With this degree I
can see myself working in international environment with
people from all around the world, representing different
cultures. I would happily work outside my home country, and have my own company some day.

Wilma Rnk
Date of birth: 06/10/1995
Education: Tammerkosken lukio (upper secondary school), 2011-2015
Language skills: Finnish/native, English/fluent
Work experience: Equillence Center Oy - Horse groom

03/2015-07/2015
Tampereen Srknniemi Oy - Restaurant worker
04/2014-08/2014
Email: wilma.ronka@myy.haaga-helia.fi

My strengths are my positive attitude towards new things,

open mind in interacting with people and strong team
work skills. My positive attitude and true interest towards
the tourism industry are my main motivators to work hard
every day. The skills I am looking forward to developing
during my studies of business tourism are the networking
skills and courage to take part in different professional
activities, which would be meetings and seminars. I am
willing to learn to become better in public speaking. I have a passion for working with groups
and doing projects which was one of the reasons that led me to study in this program. I have
travelled a lot around the world, which has helped me gain the knowledge from different cultures.
I know how to interact with people from all around the world. These skills I wanted to connect to
my studies. With this degree I can see myself working in international environment with people
from all around the world, representing different cultures. I would happily work outside my home
country, and have my own company one day.

15

Mira Santala
Date of birth: 06/06/1994
Education: Lyseon Lukio (upper secondary school), 2010-2013
Language skills: Finnish/native, English/fluent, Swedish/medium
Work experience: Lidl Ky - Salesperson/baker

01/2014 - 07/2015
Email: mira.santala@myy.haaga-helia.fi

I am a patient worker and good with social occasions. In

addition, I am a friendly and trustworthy person. I learn
quickly and do my job carefully from the start until the
end. During my studies I am seeking to improve my
communication skills by learning new ways to express
myself and by learning new languages. I am also looking
forward to networking with new people and corporations.
I have a passion for traveling, different cultures and the
English language. These interests led me to study a degree
in tourism. Besides that I am also interested in working in
the tourism industry, especially in the field of aviation. In the future, I see myself developing
the tourism industry. Moreover, I see myself working at the airport or in event management.
However, I am still going to keep my eyes and mind open for any kind of opportunities within
the tourism sector.

Gea Vahtra
Date of birth: 07/11/1990
Education: Kose Upper Secondary School, 2005 - 2010
Language skills: Estonian/native, English/fluent,
Work experience: LTQ-Partners Oy - Cleaner,

04/2013 - 07/2015
Email: gea.vahtra@myy.haaga-helia.fi

I see myself as a self-motivated person with strong will

and decent nature. I am genuine, adaptive and loyal. In
group work I relate to people and try to achieve a common
goal. I gained valuable team-work and negotiation skills
from my previous work-place. During my studies in
Haaga-Helia I would like to cultivate my presentation skills
and professional approach. I am looking forward to further
developing myself in tourism and business fields. My longterm goal is to use my knowledge and experience in real-life business situations. I am dedicated
to become successful through dedication and hard-work.

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Riku Villanen
Date of birth: 05/08/1995
Education: Imatran Yhteislukio (upper secondary school), 2011-2014
Language skills: Finnish/native, English/fluent
Work experience: Kaakkois-Suomen rajavartiosto - Museum guide

06/2014-08/2014
Tovi Asennus - Shop Assistant, Handyman
06/2013-08/2013
Email: riku.villanen@myy.haaga-helia.fi

During my studies I have learned to develop many new

skills, and made some of these my strengths. I have gained
the ability to understand and read the situations around me
and influence people according to the goal. I feel certain
that my public speaking and acting skills are part of my core
strengths. I can react fast to developments and improvise
in stressful situations to achieve the common goal. While
studying in Haaga-Helia, I intend to improve my common
knowledge about tourism and the industry around it. I am
very keen to work on my presentation and public speaking
skills to make me more plausible on my presentations. I have always been interested in working in
a social environment and communicating with other people. Working in customer service based
environment provides me challenge and interesting way to make my living. I enjoy traveling and
encountering diverse cultures. Studying tourism has always been a goal for me. In the future, I see
myself employed abroad in a hotel business. Besides the hotel business I have always been keen
to work in aviation business and in the airfield environment.

Emilia Vuorenmaa
Date of birth: 14/06/1994
Education: Jrvenpn lukio (upper secondary school) 2010-2011

Lumon lukio 2011-2013

Edupoli, Receptionist 2015
Language skills: Finnish/native, English/fluent
Work experience: Fazer Stytalo, 03/2013-05/2013
Konditoria PH7, 05/2013-09/2013
K-Citymarket Jumbo, 10/2013-07/2015
Cumulus Airport, 06/2015-08/2015
Email: emilia.vuorenmaa@myy.haaga-helia.fi

I am relentless, independent, yet a tolerant person. I am able

to work individually as well as in a group. I am approachable
and I like helping people. I have worked as a customer
servant and gained much experience in dealing with different
kind of people, and different kinds of situations. During my
studies at Haaga-Helia I am looking forward to improving
my performance skills, management skills and event planning. I also want to improve my English.
My interest in tourism, different cultures, traveling and business skills led me to study this degree. I
want to improve my knowledge and improve myself in this field. In the future I see myself working
abroad, in a global environment, doing the job I love.

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Camila Zapata
Date of birth: 28/08/1989
Education:

Universidad de Chile, Bachelor in Fine Arts, 2008-2013

Language skills: Spanish/native, English/fluent,
Work experience: Dominos Pizza -Team Member, 06/2012-01/2013
Amandot - Sales and Managment, 01/2013-12/2014
Email: camila.zapata.lagos@myy.haaga-helia.fi

I am a responsible worker who puts great attention to detail

and is really motivated to research the topics at hand to
improve my work performance. I am someone who needs
to be committed to what I do and I always try to make a
meaningful experience out of it. When I decided to study
tourism I was looking for a career path that could broaden
the world for me and allow me to study languages. At
Haaga-Helia I expect to improve my team working skills,
my language skills and overall communication skills. I also
want to learn about management and to develop entrepreneurial skills in order to be able to run
my own business in the future. I would like to work in market research and tourism experience
design, and to work with nature and culture.

Johanna Pelttari
Date of birth: 12/29/1995
Education: Pellon lukio (upper secondary school) 2011-2014
Language skills: Finnish/native, English/fluent,
Work experience: Spain- Au pair, 6/2015-8/2015

Ireland- Au pair, 8/2015-11/2015

Ritavalkea Ski Center- Cafeteria worker, 1/15-5/15
Email: johanna.pelttari@myy.haaga-helia.fi

My interest in events management, sports tourism, traveling

and getting to know different cultures led me to study
tourism in Porvoo. During my studies, I would like to
improve my language skills and to learn about the tourism
industry. My strengths are my imagination, my customer
service experience, my ability and interest to work with all
kind of people. In the future I see myself working in event
management, sports tourism, or travel journalism while traveling around the world, and working
in hotels or adventure tourism would be interesting for me. I believe the tourism degree will help
me have new adventures and bring amazing people into my life .

18

Darren
Trofimczuk

Lecturer Information
Technology

Ivan
Berazhny

Senior Lecturer

Kaija

Lindroth

Degree Programme in
Tourism,
Director

Leena
Aitto-oja
Lecturer

Kalle
Rih

Senior Lecturer

19

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