ASQ Memphis Section 1100

David W. Wu
Jeremy Black
01/19/2016

ASQ The Future of Quality

The ASQ community is building the future of
quality by making businesses, institutions,
communities, and our world a better place.
ASQ Brand Transformation:
Raise the Voice of Quality!
The concept of quality has evolved from just
reducing the negative to accelerating the
positive, making the world work better.

ASQ Section 1100 Vision

The Memphis Section (1100) will respond,
evolve, and adapt to ensure our members
needs and success in a rapidly changing and
competitive environment. We will get our
members involved and help them feel valued
and welcomed.
Its ALL about you! You are the brand - raise
the voice of quality.

ASQ Section 1100 Mission

The Memphis Section (1100) will serve our
members by providing opportunities for
growing, sharing, continuing education, and
networking through involvement in section
activities (i.e. general meetings, tours,
certifications, trainings, conferences, and
volunteering) to raise the voice of quality and
make positive contributions in the business
and community where we work and live.

ASQ Section 1100 Goals

Achieving Operational Excellence
Improve Communication
Listen to the VOICE of the Members
Increase Membership and Loyalty

Accelerating Growth and Increasing Impact

Improve Communication

Update Website
Create Activity Calendar
Publish Newsletter
Welcome New Members
Call/email to remind about upcoming
renewals

Listen to the voice of the members

Add value on subjects per VOC
Increase interaction in both general
meetings and tutorials
Improve events, experiences, and surveys
Focus on helping members to be more
confident with the application of quality
tools and methods
Add more tours by joining forces with SME

Increase Membership and Loyalty

Reach out to the community
Establish student chapter
Add CQA & CQE Prep & Refresher
Courses
Leadership calling members
Auto recertification point reporting
1st time meeting attendance dinner free
Annual event for team building
(e.g. Golf, Grizzlies, Tour of Memphis)

Accelerating Growth and Increasing Impact

Increase collaboration with other
organizations
Co-host Applied Lean Leadership
Conference and ASQ Audit Conference
Assist in ISO9001:2015 and
ISO13485:2016 transition
Promote ASQ by volunteering (e.g. Student
Science Competition, Quality Month
activities)