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SmartPlant License Manager 8.

0
Error message
Intergraph Process, a lot of application software Power & Marine, SmartPlant
License management is done by the software called License Manager (SPLM). Of
SPLM 8.0
The error message and the corresponding method for generating well during setup or
during application use, and more than
There is something like below.
Machine ID output:
message:
The path specified does not exist. You must enter a valid path.
How to respond:
As the output destination of the Machine ID, path or file name that contains a space
(blank) character is specified
It has.
Machine ID output:
message:
You must have administrator privilege to run generate Machine ID.
How to respond:
Machine ID output work, need to be run by a user name with administrative privileges
(Administrator, etc.)
There.
When the license key installed:
message:
You must have Administrator privilege to execute this option.
How to respond:
Installation of the license key, the real by the user name (Administrator, etc.) with
administrator privileges
It should be line.
When the license key installed:
message:
SPLM: Installing Server Key ...
SPLM Error: Invalid Key - Checksum Error
How to respond:
There is an error in the input license key.
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When the license key installed:


message:
SPLM: Installing Server Key ...

SPLM Error: Invalid Key - Too Short


How to respond:
There is an error in the input license key.
When the license key installed:
message:
SPLM: Installing Server Key ...
SPLM Error: Invalid Key - too long
How to respond:
There is an error in the input license key.
When the license key installed:
message:
A Serious problem has occurred with this key: Error Code -401
Please contact Intergraph Support.
How to respond:
After issuing a license key, the output of the Machine ID is performed, the license key
is not disabled
You. Please send the latest Machine ID again. It will be issued a new license key.
When the license key installed:
message:
SPLM: Installing Server Key ...
SPLM Error: Invalid Key - Not Within Installation Period
How to respond:
Enter the expiration date of the license key has expired. We will issue a new license
key, rePlease contact the date and time to be carried out the installation of the degrees license
key.
When the license key installed:
message:
SPLM: Installing Server Key ...
SPLM Error: TCP Mismatch: Host xxx.xxx.xxx.xxx, Key xxx.xxx.xxx.xxx
How to respond:
After issuing license key, IP address of the license server has been changed. To the
original IP address
Return, or thank you to re-output and sending of Machine ID.
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License key update time:


message:
Seat count is too low to transfer current reserved seats to new key. Contact Intergraph
Support.

How to respond:
In a case like that had you extended your contract of software leases, and new at the
time of expiration of the license
You'll need to perform the installation of Tana license key. At this time, the
application is cause
There is a case where the above message is displayed when in the dough. Application
of each client machine
With all the application has been completed, it is necessary to install a new license key
or
Vinegar.
License key update time:
message:
A Serious problem has occurred with this key: Error Code -701
Please contact Intergraph Support.
How to respond:
When the license key update, since the previous license key is deleted, the new license
key free
It has become effective. Thank you to output and send again Machine ID in its current
state. License
Do the reissue of keys?
License server specified:
message:
SPLM: Adding Server (s) To server_names File ...
SPLM Servers List File (Client) -> server_names
Node: XXXX
Address: 0.0.0.0
Status: [In gethostbyname] No error
Did Not Modify server_names File
How to respond:
The name that you have designated as the license server "XXXX" is incorrect.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Opening File] System can not find file specified - server_names
Please refer to the SPLM documentation.
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How to respond:
Specifying the license server name has not been done.
Application startup:

message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Connecting Socket] Connection timed out - license server name
Please refer to the SPLM documentation.
How to respond:
The license server side, has not been made an exception Windows Firewall settings.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Opening File] System can not find file specified - pdlice_key_S server name
Please refer to the SPLM documentation.
How to respond:
Installation of the license key has not been done.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Connecting Socket] Connection timed out - the server name
Please refer to the SPLM documentation.
How to respond:
License server is not running. Or designated as the license server name or IP
Dress is incorrect. After you remove the incorrect license server name, and registered
the correct license server name
You recorded.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Connecting Socket] No route to host - the license server name
Please refer to the SPLM documentation.
How to respond:
Error of network settings or malfunction of the network environment, exists.
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Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: TCP Mismatch: Host xxx.xxx.xxx.xxx, Key xxx.xxx.xxx.xxx - server
name
Please refer to the SPLM documentation.
How to respond:

After the license key installation, IP address of the license server has been
changed. Original IP
Back to the address, or thank you to re-output and sending of Machine ID.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Read Pipe] Garbled Data From SPLM (Client)
Please refer to the SPLM documentation.
How to respond:
On the client machine, SPLM software version of the application of version
It has become the old state.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: Invalid Network Request - license server name
Please refer to the SPLM documentation.
How to respond:
Against SPLM software version on the client machine, the SPLM on the license
server
Version of the software has become an old state.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed:. Invalid Key Mismatching parameters.
Please refer to the SPLM documentation.
How to respond:
The network connection has been disabled. Or, after the license key installation, and
more of the SPLM
Since the new version of the software has been installed over, the license key is
disabled
is. The re-output and sending of Machine ID please.
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Application startup:
message:
Message from SmartPlant License Manager.
SPLM Warning: License Expires Within [Days] - XX - license server name
Please refer to the SPLM documentation.
How to respond:

Of the license key expiration date I have indicates that expire in XX days after. Click
the [OK] button
By, you can continue to launch the application.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: License Key Has Expired - license server name
Please refer to the SPLM documentation.
How to respond:
Of the license key expiration date has expired. Please contact us.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: Server / Client Timers Mismatch By 6+ Hour - license server name
Please refer to the SPLM documentation.
How to respond:
Date setting of the license server and the client machine is different.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Connecting Socket] Connection refused - license server name
Please refer to the SPLM documentation.
How to respond:
Is it considered that the operation of the SPLM service on the license server is
abnormal. License
Start a "command prompt" on the Susaba, pdlice -R command and pdlice -I command
(optional
Down by performing the deletion and re-creation of the SPLM service by running
case eye), problem solving
It may be.
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Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Reading Socket] Connection reset by peer - license server name
Please refer to the SPLM documentation.
How to respond:
Is it considered that the operation of the SPLM service on the license server is
abnormal. License

Start a "command prompt" on the Susaba, pdlice -R command and pdlice -I command
(optional
Down by performing the deletion and re-creation of the SPLM service by running
case eye), problem solving
It may be.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Sending Socket] Socket operation on non-socket.
Please refer to the SPLM documentation.
How to respond:
Be compatible with other software and SPLM installed on the license server is not
good
I thought you. By removing the network-related hardware for the driver and the like, a
problem solved
It may be.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: [Reading Socket] Socket operation on non-socket.
Please refer to the SPLM documentation.
How to respond:
Be compatible with other software and SPLM installed on the license server is not
good
I thought you. By removing the network-related hardware for the driver and the like, a
problem solved
It may be.
Application startup:
message:
I could not get a license from SmartPlant License Manager.
SPLM Failed: No Grade-Level Seat Available - application name - the license server
name
Please refer to the SPLM documentation.
How to respond:
It does not remain available licenses on the license server. Double on a single client
machine
Appli- that you have started if you are running a number of applications, or on the
other client machine
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Publication, etc., it will end if there is unnecessary. It should be noted that the license
of such optional module of the SPR
If ance is insufficient, the option to be used by the Select Modules utility module
There are times when it is possible to start by specifying the Runomi. Furthermore,
applique on the client machine
After tions abnormally finished, the above message when you try to start the next time
the application
There are times when it is displayed. In this case, start the "Command Prompt" on the
license server
is, to perform Scavenge processing (actually the recovery of license that has not been
used) by pdlice -n command
it is necessary.
Scavenge processing runtime:
message:
SPLM: Scavenging For Seats ...
SPLM Error: [Check Size] Server Key File Improperly Modified - Reinstall
How to respond:
Let's try to run the Scavenge processing with a user name other than the user name
(Administrator, etc.) with administrator privileges
When it was, you will see this message.
Scavenge processing runtime:
message:
[Connecting Socket] Connection timed out
How to respond:
Exceptional settings of Windows Firewall has not been done on the client machine
side, or dark
Priority network connections for communicating from Ant machine to the license
server is set low
It has.
Nippon Intergraph Corporation
Process, Power & Marine
045-640-1191 (die)
www.intergraph.jp

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