KATE ZENONE

czenone8@gmail.com | 216-630-8028

EXPERIENCE

Strong organizer with a passion and aptitude for relationship building. Over six years executing special events and fundraisers,
and almost four years in communications, marketing, and sales. Experience with constituent databases (Convio Luminate,
Blackbaud, Raisers Edge) and Microsoft Office (Word, Excel, Publisher, and proficient in Access). Ambitious, easily-adaptable,
and motivated by new tasks and challenges.

Chartwells, BGSU Dining

(Bowling Green, OH)

Catering Sales Associate, October 2015Present

Project Management: Oversee numerous contracts, place orders, and enter client information into database.
Work with diverse group of clients to place orders for events on campus while keeping open lines of communication
between co-workers and clients to effectively complete events with highest level of customer satisfaction and
accuracy. Manage and edit contracts in Catertrax database. Monitor event services for accuracy, timeliness, and
quality.
Administrative Priorities: Answer catering inquiries via telephone, email, or in person. Manage social
media pages to maximize reach and promote events. Run queries and reports for events. Make copies, convert
documents to PDF, and design flyers. Build and maintain relationships with clients by actively listening, being
accountable, networking, and following through on requests in a timely manner. Actively promote BGSU Catering
Services at external networking events.

Alzheimer's Association, Northwest Ohio Chapter

(Toledo, OH)

Development & Communications Coordinator, December 2013June 2015

Administration & Marketing: Formally organized walks by creating binder system. Managed scheduling
and meetings for four different events in four regions across northwest Ohio. Answered volunteer inquiries.
Created and implemented marketing and fundraising materials to be utilized in print, web, and social media.
Event Management: Managed all aspects of three walk fundraisers individually and co-managed one additional
walk fundraiser which led to over $330,000 in funding for the 2014 calendar year. Solicited and cultivated major
gifts and sponsorship from individuals and local corporations. Oversaw over 50 actively engaged volunteers. Ran
event and budget reports, created email blasts, and planned out committee meeting agendas.
Communications: Oversaw the compilation of the chapter's 12 page newsletter, with a circulation of over
20,000, three times per year, including design, copy, and proofing. Worked as liaison between printers, designer,
and staff. Managed social media accounts and website editing. Worked with media outlets on press releases,
advertisements, interviews, and coverage of events.
Community Engagement & Networking: Gained a strong presence in assigned regions by networking
with local organizations, engaging the community in walk fundraisers, and cultivating relationships with
donors, volunteers, and team captains. Organized a plan and implemented a new young professional, awareness,
fundraising, and networking group.
Recruitment: Managed all job postings and coordinated with local colleges and universities to increase student
participation. Reviewed resumes, scheduled and held in-person interviews for development and communications
department.

Graham's Foundation

(Waterville, OH)

Event Director, May 2013October 2013

Event Management: Implemented events in collaboration with committees and Executive Director while
establishing reasonable budgets. Oversaw golf event that raised over $15,000.
Volunteer Management & Community Outreach: Formulated plan and paperwork to start an external
events program and volunteer program. Increased volunteer participation by 20 people.
Communications: Worked with media outletssuch as local news providers and social media applications.
Worked with Communications Director to create and edit social media content, as well as press releases.

Make-A-Wish Foundation of Northwest Ohio

(Toledo, OH)

Development Intern, January 2013June 2013

Cultivation: Acquired sponsorship from internal events through networking and cold-calling. Worked with
current sponsors to build relationships and bring them closer to the mission.
Volunteer Management & Sales: Managed committee while overseeing Star Sale Campaign that brought in
25 business partners and raised $10,000.
Communications: Worked with Development Director to write board nominations, proposals, and other
internal documents.

BGSU Office of Residence Life

(Bowling Green, OH)

Resident Advisor, August 2011May 2012

Desk Clerk, August 2011December 2012
Management & Administration: Utilized communication skills and confrontation management training
to work with over 30 residents assigned to floorin addition to other residents throughout the buildingto
solve problems and mediate conflict. Managed front desk operations and kept inventory system up-to-date and
accurate.
Event Management: Planned and implemented monthly programs for residents covering topics from wellness
to diversity. Worked collaboratively with hall directors, hall council, and other staff to provide engaging activities
throughout the building.

Elmcroft Assisted Living

(Sagamore Hills, OH)

Activity Specialist, May 2010August 2010

Caregiver, May 2010January 2012
Administration & Sales: Put together sales and information packets and gave tours of the facility. Oversaw
front desk operationssuch as answering phones, providing customer service, calendar creation, and filing.

EDUCATION

Activity Coordination: Planned and implemented engaging daily activity itineraries for residents while
accommodating resident needs.

Bowling Green State University

(Bowling Green, OH)

Bachelor of Science in Education

Major: Tourism, Leisure, and Event Planning

Minor: Marketing
Dean's List: Fall 2009, Spring 2010, Fall 2011, Spring 2013
Involvement: Resident Advisor, Founder's Trustees, and Homecoming Core Committee

PHILANTHROPY

National Philanthropy Day Planning Committee

June 2015November 2015

Logistics chair for the Association of Fundraising Professional's National Philanthropy Day event. Coordinated
all day-of event logistics while also collaborating with group to create a seamless event that honored individuals
or corporations in the northwest Ohio community who make a difference.

Rotaract Club of Maumee

May 2013June 2015

Position held: Secretary. Took part in a community-based organization for young professionals who participate in
service-oriented activities, personal development, and professional networking.