Cassie Scott

Phone: 619-977-4953
Email: cassie.scott12@gmail.com
Work Experience:
WHS Pentagon Internship Washington DC
Intern/GS-0399-04
6/2015 8/2015
Organized and facilitated meetings between Department of Defense (DoD) and Integrated
Services Division (ISD) department heads and military counterparts to discuss and edit
contracts, policy documents, and directives
Authored and edited DoD instructions, directives, and notices
Created initial drafts for 25 million dollar Mass Transportation Benefit Program administered
by WHS within the national capital region
Developed DoD instruction for the Mass Transportation Benefit Program
Produced training materials and instructional media covering new policy requirements under
the MTBP
Provided website expertise, editing and refining mass transit online portal
Participated in contract negotiations with Navy Exchange Command to establish building
requirements and provide food service within the Pentagon
Computer MS Office Suite, copy, fax, phone, and general office tech
Dicks Sporting Goods Springfield VA
Customer Service Specialist 6/2015 8/2015
Supervised employees during and after store hours
Opened and closed store with manager or assistant manager
Counted tills and safe at opening and closing of store
Verified bank deposits
General customer service
Supervised employee customer service
Trained new employees
Computer cash registers, online accounting, daily sales statistics
DON Pathways Internship Bremerton WA
Intern/GS-0399-03
6/2014 8/2014
Organized introductory information for new hires
Multi-tasked and prioritized the induction of new hires and employees for shipyard
positions/apprenticeships
Exercised analytical and problem solving abilities by reworking sections of new hire
orientation program
Logged and organized information on new applicants and current employees
Facilitated connections between potential employees with security and health departments in
order to enable a faster hiring process
Worked independently to set meetings for interviews and new hire orientations
Provided general customer services to current employees (i.e. questions in regards to benefits)
Computer copy machine, fax, phone, MS Office Suite
Sharis Restaurant - Port Orchard WA

Hostess

6/2013 8/2013

Demonstrated ability to communicate with kitchen staff and coworkers

Proven record of keeping work area clean and organized
Well-versed in maintaining waiting list of guests
Highly skilled in greeting and interacting with guests in a professional manner
Hands-on experience in answering telephone and taking reservations

Subway Inc Port Orchard WA

Sandwich Artist
Prepared individual and group order for customers
Experience maintaining inventory and stocking procedures
Worked independently while cleaning and closing down the store
Computer Retail Food POS software, phone, fax, internet

5/2013 8/2013

Studio 1220 Boutique - Coronado CA

Customer Service Rep
1/2012 7/2012
Skilled in operating cash registers and adding machines
In depth knowledge of assisting customers in a retail setting
Hands on experience in maintaining inventory and stocking procedures
Computer Retail POS Software, MS Office Suite
Red Cross Certified Babysitter
Skills:

2005 2012

Writing
Editing
Customer Service
Organizing
Supervising
Teaching
Food preparation

Tech Skills:
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Adobe Publisher/Reader
Adobe Photoshop
Cash Register
Phone/Fax/Email/Scanner/Cloud
Copy Machine
Education:
Coronado High School
HS Diploma
June 2012
University of Idaho
Senior
2012-Present
Double Major: B.S.Ed (Secondary Ed) and B.A. (English)

GPA: 3.83
GPA: 2.95

Honors and Awards:

2006 Poetry Ambassador
Student Athlete (2009-2011)
Honor Roll (2010-2011)
Teachers Award (2010-2011)
Deans List (Fall 2012 and Spring 2013)
Social Justice/Inclusivity Chair @ University of Idaho (2012-2014)
Publication in Vandalism Literary Magazine (2015)
Community Service:
Volunteer at Coronado Public Library
Volunteer for Coronado Snack Bar
Volunteer Mosaicist with artist Kathleen Green
Volunteer Clean-Up @ Moscow Elementary Charter School
Volunteer @ Latah County Library
Volunteer @ Moscow Middle School
Extracurricular:
Hip-hop and Contemporary Dance Team (2009-2012)
Yoga Club Vice President (2010-2012)
Pop Culture Club President (2010-2012)
Teen Book Club President (2009-2011)
Water Polo (2011)
High School Swim Team (2009-2012)
Navy Aquatics Club Swim Team (2009-2012)
University of Idaho Rugby Team (2014)
KUOI DJ (2014 - present)

**References Available Upon Request**