JULIA REINISCH

Juliareinisch1@gmail.com | Linkedin.com/in/juliareinisch | JuliaRaeWriting.weebly.com

SUMMARY

PORTFOLIO

SAMPLE
CLIENTS
TECHNOLOGY
SKILLS

Professional writer with five years of freelance writing experience. Specializing in inspirational
lifestyle writing. Talent in reducing colleague headaches by translating complex technical
information and streamlining work processes. Research and experience driven, with a love for
books, the outdoors, and adventure.
View online portfolio at: JuliaRaeWriting.weebly.com.
2015 Personal Adventure Recap: AdventuresInaMug.weebly.com.
YMCA of the Greater Twin Cities, Catholic Charities of St. Paul and Minneapolis, Avnet
Technology Solutions, Bay and Bay Transportation, and ServiceMaster Clean.
Strong knowledge of Microsoft Office applications including: Word, Excel, PowerPoint, Outlook,
SharePoint, and Publisher.
Working knowledge of Adobe Creative Suite/Creative Cloud programs including: InDesign,
Acrobat Pro and Photoshop.

WRITING
EXPERIENCE

TECHNOLOGY
EXPERIENCE

FREELANCE WRITER - SELF-EMPLOYED

MAY 2011 - PRESENT

Blogs:
Samples of published web content: How to Maximize Your Time and Become an Insanely
Efficient Truck Driver, 7 Ways to Meet People While Truck Driving, 11 Ways You DO NOT
Want to Use Vinegar When Cleaning Your Chicago Home, Specialty Cleaning Services for
Indoor Playgrounds, and What You Should Know About Hoarding Clean-up.

Process Documents, Handbooks, and Manuals:

Streamlined complex and technical operating procedures by authoring handbooks, manuals,
and process documents for the state-funded HTF/MHFA Subsidy program at Catholic
Charities and the Hitachi Data Systems team at Avnet Technology Solutions.

Newsletter Articles:
Edited and co-authored the Beta Epsilon's yearly update articles which were published in the
Saint Catherine University/University of Saint Thomas School of Social Work's Perspectives
Newsletter.

Training and Presentation Materials:

Revitalized training materials for Catholic Charities of St. Paul and Minneapolis, North
Central Camp Cherith, YMCA of the Greater Twin Cities, and The Link.

Academic Works:
Wrote and presented the white paper Eradication of Severe Poverty: A White Paper for
Representative Keith Ellison, while attending the University of Saint Thomas.

SOLUTIONS SALES ASSOCIATE- AVNET TECHNOLOGY SOLUTIONS

OCTOBER 2015 - PRESENT

Drafted internal technical procedures/training documents for professional and business

target audience.

Utilized knowledge of product, pricing, customer service, and sales strategy to configure,
price, and quote design solutions for Oracle and Hitachi specific hardware, and software
including Linux, MySQL, and other technology services.

OTHER
EXPERIENCE

PRIVATE MUSIC TEACHER SELF-EMPLOYED

SEPTEMBER 2006 - PRESENT

Guided middle school and high school students towards mastering skills in guitar and drum
set performance.

Planned and prepared lessons specific to each pupils needs and growth.

HOUSING SPECIALIST - CATHOLIC CHARITIES OF ST. PAUL AND MINNEAPOLIS

NOVEMBER 2013 JUNE 2015

Spearheaded subsidy programs paperless initiative by using Adobe Acrobat Pro to create
online intake documents with information input and editing capabilities.

Aided stressed-out colleagues by analyzing complex regulation standards in state-funded

MHFA/HTF subsidy housing program; synthesized into a 10 step user-friendly and easy-toread standard operating procedures (SOP) manual.

Became go-to subject matter and research expert when teammates were required to gather
information and complete documents on short notice.

Recruited 12 new landlord relationships to work with homeless housing programs and
writing key FAQs marketing documentdespite difficult housing market.

Improved client engagement by reimagining and editing the Tenant Education training
curriculum; including PowerPoint presentation, interactive visual diagrams, and handout
materials.

AQUATICS LEAD STAFF, SWIM INSTRUCTOR - YMCA OF THE GREATER TWIN CITIES
NOVEMBER 2014 JULY 2015

Promoted to Aquatics Lead Staff from Swim Instructor within first 6 months of employment.

Took initiative to increase the efficiency of new swim instructor training by writing and
standardizing 7-week lesson plans for students ages 5-15.

Provided work direction, feedback, and training for 5-8 staff while supervising the aquatic
area.

Acted as first level of incident contact; responded to and documented incidents as they
occurred.

Taught swimming skills to students of various ages and ability levels.

Provided customer service and ensured a safe and positive aquatic environment.

WORSHIP DIRECTOR, CILT LEADER, CABIN COUNSELOR, ACTIVITY LEADER

NORTH CENTRAL CAMP CHERITH
JUNE 2007 JULY 2014

Inspired campers to recognize and develop their strengths and leadership abilities as a
mentor in the Camper in Leadership Training (CILT) program.

Directed large and small group events and activities for youth (ages 8-18), including but not
limited to: waterskiing/tubing, horseback riding, guitar, bucket drumming, and outdoor
cooking.

Designed and established the bucket drumming and camper-lead music program.

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HOUSING FIRST CASE MANAGER THE LINK

OCTOBER 2012 OCTOBER 2013

Housing Case Management

Coordinated referrals, intake meetings, provided housing search, and case management
services to young people (18-24) who are homeless, have a disability, and who are
financially eligible for GA/MFIP/SSI.

Utilized the Housing First, Harm Reduction, Positive Youth Development models and
Motivation Interviewing skills when supporting clients in learning independent living skills.

Training

Trained new employees in the University of Minnesota Extension Youth Development and
Youth Work Matters Cohorts.

Developed GRH Housing First process documents and case manager training manual.

Conducted interviews and trained new case managers.

STORE TEAM MEMBER CARIBOU COFFEE COMPANY, INC.

AUGUST 2012 FEBRUARY 2013

Provided guest services in a welcoming and friendly atmosphere.

Greeted guests, took orders and payment, prepared and delivered coffee and non-coffee
products in a timely manner.

BSW INTERN BOLDER OPTIONS

SEPTEMBER 2011 MAY 2012

Coordinated and planned youth-mentor events with a focus on personal health.

Managed a caseload of youth-mentor pairs in: Relationship Development, Healthy

Behaviors, Goal Attainment, Academic Success, and Community Involvement.

ASSISTANT DIRECTOR (STATE 4-H ARTS-IN) MINNESOTA STATE FAIR

AND UNIVERSITY OF MINNESOTA EXTENSION (4H)
AUGUST 2010 SEPTEMBER 2010, AUGUST 2011 SEPTEMBER 2011

Coordinated and lead community building activities that encouraged positive youth
leadership development for 90 high school-aged youth.

Directed 14 youth in an instrumental ensemble.

EMERGENCY SHELTER ADVOCATE INTERN ST. STEPHENS HUMAN SERVICES

OCTOBER 2010 MAY 2011

Advocated for the needs of adults who are homeless using the Harm Reduction and
Housing First models of practice.

Conducted Homeless Management Information Systems (HMIS) intakes for individuals who
are homeless.

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STUDENT MANAGER, BARISTA, CASHIER BEAKERS COFFEE CART

SEPTEMBER 2009 MAY 2012

EDUCATION

Managed operational duties and closing procedures on a weekly basis.

Trained new employees in coffee shop operational duties.

Modeled friendly customer service with diverse customers.

UNIVERSITY OF SAINT THOMAS, SAINT PAUL, MN

BACHELOR OF ARTS, MAY 2012

Double Major: Communications & Journalism, and Social Work

Graduated Summa Cum Laude GPA 3.95
Member of Beta Epsilon School of Social Work Phi Alpha Honor Society
Examination Project: Bullying: Moving Forward by Shifting the Paradigm.
Participated in study abroad/away service learning course: Multi-cultural Communication in
Diverse Organizations.
LICENSURE

LICENSED SOCIAL WORKER (LSW)

STATE OF MINNESOTA BOARD OF SOCIAL WORK, AUGUST 2012

CERTIFICATIONS

SWIM LESSONS INSTRUCTOR CERTIFICATION

YMCA OF THE GREATER TWIN CITIES, JANUARY 2015

HCV HOUSING QUALITY STANDARDS (HQS) INSPECTOR

NAN MCKAY AND ASSOCIATES (NMA), OCTOBER 2014

FIRST AID/CPR/AED CERTIFIED

AMERICAN RED CROSS, SEPTEMBER 2014 - SEPTEMBER 2016

EMERGENCY OXYGEN ADMINISTRATION

AMERICAN SAFETY AND HEALTH INSTITUE (ASHI), DECEMBER 2014 - DECEMBER 2016

YOUTH INTEVENTION CERTIFICATION

YOUTH INTERVENTION PROGRAMS ASSOCIATION (YIPA), OCTOBER 2013

YOUTH WORK MATTERS

UNIVERSITY OF MINNESOTA EXTENSION, OCTOBER 2013

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