KAITLYN MARIE GAMBLE

HIGHLIGHTS OF QUALIFICATIONS
Experience working with diverse groups of individuals of various age groups
Exceptional interpersonal, communication & organizational skills
Extensive experience in a variety of customer service settings
Currently enrolled in the Bachelor of Arts degree
Competent utilizing various computer systems
Team player; can also work independently

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EMPLOYMENT HISTORY
Customer Representative
Scotiabank, Lethbridge
Handle cash, debit and credit card transactions
Provide friendly and knowledgeable service to customers
Maintain a stocked and clean working environment

July 2015 December 2015

Sales Clerk
Home Hardware, Lethbridge
Handled cash, debit and credit card transactions
Provided friendly and knowledgeable service to customers
Maintained a stocked and clean working environment

April 2013 - Oct 2013

Server
The Zoo Campus Pub, University of Lethbridge
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Handled high volume cash transactions
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Provided friendly and knowledgeable service to customers
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De-escalated situations when necessary
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Delivered food and beverages in a timely manner
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Maintained a clean restaurant

Jan 2012 - April 2013

STEP Student
May 2012 - Aug 2012
Employment Placement and Support Services (EPSS), Red Deer
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Worked with clients with various barriers: mental and physical health conditions, learning
disabilities and brain injuries
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Interviewed and assessed clients; completed Employability and Person Centered Career
Planning Assessments
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Advocated for clients and made referrals to community agencies when necessary
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Wrote individual Client Action Plans and reports
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Did ongoing caseload management which involved prioritizing workload tasks while
utilizing excellent time management and organizational skills
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Developed an Employer Expectations Activity Workbook that targets youth with special
needs
General Maintenance Worker
May 2011 - Oct 2011
Community Stadium, University of Lethbridge
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Responsible for the safety of athletic groups and spectators
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Cleaned and maintained equipment, buildings, and property

Responsible for following opening/closing procedures

EDUCATION
University of Lethbridge
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Sept 2014 - Present

Sept 2008 - April 2013
Currently enrolled in the final year of the Bachelor of Arts degree program
Completed two years of the Pre-BA/BEd program
Completed two years of the Bachelor of Nursing degree program
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Received the Jason Lang Scholarship for 2010, 2011, 2012
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Was on the Deans Honour List for 2008, 2009, 2010, 2011, 2012, 2014, 2015

Rotary International Exchange Student, Belgium

Aug 2007 - July 2008
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Ambassador for Rotary International, Lethbridge Rotary Club East
Catholic Central High School
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High School Diploma (Honours) 2007
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Alexander Rutherford Scholarship for 2005, 2006

Sept 2005 - June 2007

WORKSHOPS
May 2014
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Water Safety Instructor Trainer (Seminar Module)
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Water Safety Instructor (recertified)
April 2014
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National Lifeguard - Pool (recertified)
March 2014
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Standard First-Aid (recertified)
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CPR-C (re-certified)
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Artificial Electronic Defibrillator (AED) (recertified)
August 2011
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Lifesaving CPR Instructor / Examiner (recertified)
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Swim Instructor / Examiner (recertified)
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Lifesaving Instructor / Examiner (recertified)
May 2011
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Alberta Gaming and Liquor Commission ProServe Certification
April 2011
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Water Safety Instructor (recertified)
February 2011
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Instructed CPR-C Recertification Course
January 2011
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Instructed Artificial Electronic Defibrillator (AED) Recertification Course