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QUESTIONNAIRE ON CUSTOMER SATISFACTION ON MAGGI NOODLES

1. Name: _______________________

Registration number: __________

2. Age:
o

Less than 18

18 24

25 34

35 45

45 and over

3. Gender:

(a) male (b) female

4. E-mail id: ________________________________________________

5. Contact number: ___________________________________________
6. How come you know about MAGGI NOODLES?
(a) Advertisement (b) friends (c) family members (d) others
7. MAGGI NOODLES ads are eye catching?
(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree
8. How long have you used MAGGI NOODLES?
(a) Less than 6 months (b) year to less than 3 years (c) 3 years to less than 5 years (d) 5 years or more
9. How often will you eat MAGGI NOODLES?
(a) Twice in a week (b) thrice in a month (c) sometimes (d) very rarely
10. You like MAGGI NOODLES because of
(a) Advertisement (b) taste (c) many flavours (d) easy to cook
11. How likely is it that you would recommend MAGGI NOODLES to a friend/colleague?
(a)Very likely (b) somewhat likely (c) Neutral (d) somewhat unlikely
(e) Very unlikely
11. MAGGI NOODLES is purely a snack time dish
(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree
13. MAGGI NOODLES contains high proteins and vitamins
(a) Strongly agree (b) partially agree (c) disagree (d) Strongly disagree
14. Will you suggest MAGGI NOODLES to your friends and neighbours?
(a) Yes (b) No

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15. Should MAGGI NOODLES introduce new flavours in the market?
(a) Yes (b) No
16. MAGGI NOODLES preferred by
(a) Children (b) teenage (c) adults (d) all the above
17. MAGGI NOODLES is good for health
(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree
18. MAGGI NOODLES mainly targeted to the high class people
(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree
19. Will you use other companys products rather than MAGGI NOODLES?
(a) Yes (b) No
20. Similar products are been offered by other companies how would you compare MAGGI NOODLES with them?
(a) Very likely (b) somewhat likely (c) Neutral (d) somewhat unlikely
(e) Very unlikely
21. Has MAGGI NOODLES created good brand name?
(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree
22. Patanjali Ata Noodles, Yeppie Noodles, Top Ramen and Surya Noodles is the good competition/substitute for
MAGGI NOODLES?
(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree
23. MAGGI NOODLES Ban was right?
(a) Strongly agree (b) partially agree (c) disagree (d) strongly disagree
24. How would you rate your overall satisfaction with MAGGI NOODLES?
(a) Very satisfied (b) Somewhat satisfied (c) Neutral (d) Somewhat dissatisfied (e) Very dissatisfied
25. How do you rate this item on a scale of 1 to 5, with 1) being Extremely Dissatisfied 2) somewhat satisfied 3)
Neutral 4) Somewhat dissatisfied and 5 being Extremely Satisfied.
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Price
Taste
Availability
Packaging
Maggi
Masala