Académique Documents
Professionnel Documents
Culture Documents
Owners Manual
Revision History
Document Number: 680-100-001
Revision
Date
Description
May 2014
Initial release
Copyright 2014 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and
intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other
jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.
Rev. A
Contents
Preface....................................................................................................................... 5
Purpose.................................................................................................................................................. 5
Audience................................................................................................................................................ 5
Related Publications.............................................................................................................................. 5
4 Getting Help.............................................................................................................35
Locating Your System Service Tag..................................................................................................... 35
Contacting Dell................................................................................................................................... 35
Documentation Feedback.................................................................................................................. 35
Preface
Preface
The preface introduces you to the SC4020 storage controller documentation. It provides the purpose
and audience of this document as well as a list of related publications.
Purpose
This guide describes the features and technical specifications of an SC4020 storage controller.
Audience
The information provided in this Owners Manual is intended for use by Dell end users.
Related Publications
The following documentation is available for the Dell Storage Center SC4020 Storage Controller.
Dell TechCenter
Describes the Storage Center System Manager software that manages an individual Storage Center.
Provides technical white papers, best practice guides, and frequently asked questions about Dell
Storage products. Go to: http://en.community.dell.com/techcenter/storage/ and select Dell
Compellent in the Table of Contents.
The SC4020 storage controller provides the central processing capabilities for the Storage Center
Operating System (OS), application software (Storage Center System Manager), and management of RAID
storage.
Switches
Dell offers enterprise-class switches as part of the total Storage Center solution.
The SC4020 storage controller supports Fibre Channel (FC) and Ethernet switches.
Fibre Channel switches provide robust connectivity to servers, allowing for the use of redundant
transport paths. Cabling between the storage controller and the Fibre Channel switches (and servers)
is referred to as frontend connectivity.
Ethernet switches provide connectivity for managing the Storage Center. Ethernet switches also
provide connectivity for replicating data to a remote Storage Center using iSCSI.
Expansion Enclosures
Expansion enclosures allow the data storage capabilities of the SC4020 to be expanded beyond the 24
internal drives in the storage controller chassis.
Storage Center supports a total of 120 drives per system. This total includes the drives in the SC4020
storage controller and the drives in the SC200/SC220 expansion enclosures.
The SC4020 supports up to eight SC200 expansion enclosures, up to four SC220 expansion enclosures,
or any combination of SC200/SC220 expansion enclosures as long as the total drive count of the system
does not exceed 120.
Storage Center sites can be co-located or remotely connected and continue to share and replicate data
between sites. Replication duplicates volume data to support a disaster recovery plan or to provide local
access to a remote data volume. Typically, data is replicated remotely to safeguard against data threats as
part of an overall disaster recovery plan.
Item
Description
Speed
Communication Type
8 Gbps or 16 Gbps
Front End
8 Gbps or 16 Gbps
Front End
IO port dependent
N/A
Back End
1 Gbps or 10 Gbps
Front End
Ethernet switch
1 Gbps or 10 Gbps
Front End
System Administration
System Administration
(Service and installation
only)
Front-End Connectivity
Front-end connections provide IO paths from servers to storage controllers and replication paths from
one Storage Center to another Storage Center. The SC4020 provides two types front-end IO ports:
Front-end Fibre Channel ports: Hosts, servers, or Network Attached Storage (NAS) appliances access
storage by connecting to the storage controller Fibre Channel IO ports through one or more Fibre
Channel switches. The Fibre Channel ports are located on the back of the storage controller, but are
designated as front-end ports in Storage Center.
Front-end iSCSI ports (Replication only): The SC4020 uses the iSCSI ports to replicate data to a
remote Storage Center. The iSCSI ports are located on the back of the storage controller, but are
designated as front-end ports in Storage Center.
CAUTION: The iSCSI ports are only used for replication to another Storage Center. The iSCSI
ports cannot be used for frontend connectivity to servers.
Back-End Connectivity
Back-end connectivity is strictly between the storage controller and expansion enclosures, which hold
the physical drives that provide back-end expansion storage.
The SC4020 supports SAS connections to SC200/SC220 expansion enclosures. SAS provides a point-topoint topology that transfers data on four lanes simultaneously. Each lane can perform concurrent IO
transactions at 6 Gbps. The SAS ports are located on the back of the storage controller, but are
designated as back-end ports in Storage Center.
System Administration
To perform system administration, the Storage Center communicates with computers using Ethernet and
serial connections.
Serial: Used for initial configuration of the storage controller modules. In addition, it is used to
perform support only functions when instructed by Dell Technical Support Services.
10
Item
Name
Power indicator
Icon
Description
Lights when the storage controller power is on.
Status indicator
Off: No power
Identification
button
Off: No power
7segment display
Hard drives
11
Item
Name
Power supply/
Storage controller
module (2)
12
AC power fault
indicator (2)
AC power status
indicator (2)
Icon
Description
Item
Name
Icon
Description
DC power fault
indicator (2)
Item Control/Feature
1
Icon
Description
Blinking green (on 0.5 sec. / off 1.5 sec.): Battery heartbeat
Fast blinking green (on 0.5 sec. / off 0.5 sec.): Battery is
charging
Off: No faults
MGMT port
iSCSI port
13
Item Control/Feature
Icon
Description
Storage controller
module status
Storage controller
module fault
Off: No faults
10
Identification LED
11
USB port
12
14
15
Mini-SAS port A
16
Mini-SAS port B
14
SC4020 Drives
Dell Enterprise Plus Drives are the only drives that can be installed in an SC4020 storage controller. If a
non-Dell Enterprise Plus Drive is installed, Storage Center prevents the drive from being managed.
The indicators on the drives provide status and activity information.
Item
Name
Indicator Code
15
16
Front-end cabling refers to the Fibre Channel connections between the storage controller and servers.
Dell recommends connecting servers to the storage controller using the most redundant options
available.
Path redundancy: When multiple paths are available from a server to a storage controller, a server
configured for multipath IO (MPIO) can use multiple paths for IO. If a path fails, the server continues
to use the remaining active paths.
Storage controller module redundancy: If one storage controller module fails, the front-end ports
fail over to the functioning storage controller module. Both front-end connectivity modes (legacy
mode and virtual port mode) provide storage controller module redundancy.
Port redundancy: In virtual port mode, if a port goes down because it is disconnected or there is a
hardware failure, the port can fail over to another functioning port in the same fault domain. Port
redundancy is available only for Storage Centers operating in virtual port mode.
Related Links
Multipath IO
Legacy Mode
Virtual Port Mode
Multipath IO
Multipath IO (MPIO) allows a server to use multiple paths for IO if they are available.
MPIO software offers redundancy at the path level. MPIO loads as a driver on the server, and typically
operates in a round-robin manner by sending packets first down one path and then the other. If a path
fails, MPIO software continues to send packets down the functioning path. MPIO is operating-system
specific.
MPIO Behavior
When MPIO is configured, a server can send IO to both storage controller modules.
However, a single volume is owned by one storage controller module at a time. Even if there are active
paths from a server to both storage controller modules, IO for a single volume is always processed by
one storage controller module. This limitation only applies to individual volumes. If a server has two or
more volumes owned by different storage controller modules, the server can send IO to both storage
controller modules.
17
Operating System
IBM AIX
Linux
Scenario
Legacy Mode
Normal operating
conditions
A storage controller
module fails
18
Increased connectivity: Because all ports are active, additional front-end bandwidth is available
without sacrificing redundancy.
Improved redundancy: Ports can fail over individually instead of by storage controller module.
Simplified iSCSI configuration: Each fault domain has an iSCSI control port that coordinates
discovery of the iSCSI ports in the domain.
A separate fault domain must be created for each front-end Fibre Channel fabric network.
A fault domain must contain a single type of transport media (FC or iSCSI, but not both).
Dell recommends configuring at least two connections from each controller to each Fibre Channel
network (fault domain).
Requirement
Description
License
Switches
Multipathing
If multiple active paths are available to a server, the server must be configured
for MPIO to use more than one path simultaneously.
iSCSI networks
19
Requirement
Description
NOTE: AIX servers are not supported.
Related Links
Fibre Channel Zoning
1.
Server 1
2.
Server 2
3.
FC switch 1
4.
FC switch 2
5.
6.
NOTE: To use multiple primary paths simultaneously, the server must be configured to use MPIO.
The following table summarizes the failover behaviors for this configuration.
Table 4. Virtual Port Mode Failover Scenarios
Scenario
Failover Behavior
The virtual port associated with the failed physical port moves to
another physical port in the fault domain.
20
Legacy Mode
Legacy mode provides storage controller module redundancy for a Storage Center by connecting
multiple primary and reserved ports to each Fibre Channel switch.
In legacy mode, each primary port on a storage controller module is paired with a corresponding
reserved port on the other storage controller module. During normal conditions, the primary ports
process IO and the reserved ports are in standby mode. If a storage controller module fails, the primary
ports fail over to the corresponding reserved ports on the other storage controller module. This approach
ensures that servers connected to the switch do not lose connectivity if one of the storage controller
module fails. For optimal performance, the primary ports should be evenly distributed across both
storage controller modules.
A fault domain must contain one type of transport media (FC or iSCSI, but not both).
A fault domain must contain one primary port and one reserved port.
The reserved port must be on a different storage controller module than the primary port.
Requirement
Description
Storage controller
module front-end ports
Multipathing
If multiple active paths are available to a server, the server must be configured
for MPIO to use more than one path simultaneously.
Fibre Channel switches must be zoned to meet the legacy mode zoning
requirements.
Related Links
Fibre Channel Zoning
Fault domain 1 (shown in orange) is comprised of primary port P1 on storage controller module 1 and
reserved port R1 on storage controller module 2.
Fault domain 2 (shown in blue) is comprised of primary port P2 on storage controller module 2 and
reserved port R2 on storage controller module 1.
Fault domain 3 (shown in green) is comprised of primary port P3 on storage controller module 1 and
reserved port R3 on storage controller module 2.
21
Fault domain 4 (shown in purple) is comprised of primary port P4 on storage controller module 2 and
reserved port R4 on storage controller module 1.
1.
Server 1
2.
Server 2
3.
FC switch 1
4.
FC switch 2
5.
6.
NOTE: To use multiple paths simultaneously, the server must be configured to use MPIO.
The following table summarizes the failover behaviors for this configuration.
Table 6. Failover Scenario Behaviors
Scenario
Failover Behavior
22
The port does not fail over because there was no controller
failure. MPIO software on the server provides fault tolerance by
sending IO to a functioning port in a different fault domain.
Connectivity Type
Guidelines
Fibre Channel
replication
Include all Storage Center front-end ports from Storage Center system A and
Storage Center system B in a single zone.
Connectivity Type
Guidelines
Legacy mode
Fibre Channel
replication
Include all Storage Center physical WWNs from Storage Center system A
and Storage Center system B in a single zone.
Include all Storage Center physical WWNs of Storage Center system A and
the virtual WWNs of Storage Center system B on the particular fabric.
Include all Storage Center physical WWNs of Storage Center system B and
the virtual WWNs of Storage Center system A on the particular fabric.
23
Connectivity Type
Guidelines
NOTE: Some ports may not be used or dedicated for replication,
however ports that are used must be in these zones.
Each storage controller module must have two available FC front-end ports for each FC fabric.
Steps
1. Connect each server to both FC fabrics.
2.
3.
24
4.
1.
Server 1
2.
Server 2
3.
4.
5.
6.
Related Links
Fibre Channel Zoning
Each storage controller module must have two available FC front-end ports.
Steps
1. Connect each server to the FC fabric.
2.
25
3.
1.
Server 1
2.
Server 2
3.
4.
5.
Related Links
Fibre Channel Zoning
3.
26
4.
5.
6.
1.
Server 1
2.
Server 2
3.
4.
5.
6.
Related Links
Fibre Channel Zoning
27
3.
4.
1.
Server 1
2.
Server 2
3.
4.
5.
Related Links
Fibre Channel Zoning
28
Steps
1. Starting with the top edge of the label, attach the label to the cable near the connector.
2.
Wrap the label around the cable until it fully encircles the cable. The bottom of each label is clear so
that it does not obscure the text
3.
29
30
This section contains technical specifications for the SC4020 storage controller.
Technical Specifications
The technical specifications of the SC4020 storage controller are displayed in the following tables.
Drives
SAS hard drives
Two hot-swappable modules with processors and four Fibre Channel 8 Gbps
ports
Storage Connectivity
Configurations
Management
Ethernet connectors
MGMT: 10 Mbps, 100 Mbps, or 1 Gbps Ethernet port used for storage
controller management
iSCSI: 10 Mbps, 100 Mbps, or 1 Gbps Ethernet port used only for replication
to another Storage Center
SAS connectors
6 Gbps SAS connectors for SAS port redundancy and additional expansion
enclosures
NOTE: SAS connectors are SFF-8086/SFF-8088 compliant
USB Connector
31
LED Indicators
Storage controller
module
Two single-color LEDs per Ethernet port indicating activity and link speed
Four dual-color LEDs per SAS connector indicating port activity and status
One single-color LED indicating status
One single-color LED indicating fault
One single-color LED for identification
Eight single-color LED for diagnostics
Power supply/cooling
fan
Four LED status indicators for Power Supply Status, AC Fail status, DC Fail
status, and Fan Fail status
Front panel
Power Supplies
AC power supply (per power supply)
Wattage
Voltage
Heat dissipation
Maximum inrush current Under typical line conditions and over the entire system ambient operating
range, the inrush current may reach 45 A per power supply for 40 ms or less
Available Hard Drive Power (per Slot)
Supported hard drive
power consumption
(continuous)
Up to 1.2 A at +5 V
Up to 0.5 A at +12 V
Physical
Height
Width
Depth
Weight (maximum
configuration)
24 kg (53 lb)
Weight (empty)
7 kg (15.4 lb)
32
Environmental
For additional information about environmental measurements for specific storage controller
configurations, see dell.com/environmental_datasheets.
Temperature
Operating
Storage
Relative humidity
Operating
Storage
Maximum vibration
Operating
Storage
Maximum shock
Operating
Storage
Altitude
Operating
Storage
33
34
Getting Help
Contacting Dell
Dell provides several online and telephone-based support and service options. Availability varies by
country and product, and some services may not be available in your area.
To contact Dell for technical support, go to support.dell.com/compellent/.
Documentation Feedback
If you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, you
can click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit
to send your feedback.
Getting Help
35