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Student name
Assessor name
Abroo Asad
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Assignment Title
Learning
Outcom
e
Learning
Outcome
Assessment
Criteria
LO1
Understand
the different
approaches to
quality
management
appropriate to
commercial
operations
1.1
LO2
LO3
Task
No.
Evidence
(Page
no.)
1(a)
1(b)
1.3
1(c)
4-5
Understand
the benefits of
quality
management
in a
business and
services
context
2.1
1(d)
1(e)
2.3
2(a)
7-8
Understand a
range of
quality
controls and
how service to
the customer
can be
improved
3.1
3(a)
9-10
3.2
3(b)
11
3.3
3(c)
12
Student Name:
Assessor Name:
Waleed Ahmad
1.2
2.2
1
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Environment
Abroo asad
LO4
Be able to
apply the
principles of
quality
management
to improve
the
performance
of an
organization
4.1
discuss
the
significance
of
international trade to UK business
organizations
4(a)
13-14
4.2
of global
business
4(b)
14-15
4.3
4(c)
16
Learner declaration
I certify that the work submitted for this assignment is my own and research sources are fully
acknowledged.
Student signature:
Student Name:
Assessor Name:
Waleed Ahmad
Date:
2
Business
Environment
Abroo asad
TASK 1 SCENARIO 1
Based on the above scenario prepare a written report that addresses
the following tasks.
Explain why some companies are set up in public sector? Also discuss
the impacts of these in an economy?
Public sector is that part of the economy which is required to provide basic
government services, which includes such services as, military, public transport,
police, primary education, health care for the poor etc.
In the public sector, the government owns the organizations and the businesses. The
main aim of these organizations is to provide basic services for the members of the
general public.
There are numerous reasons that why some companies are set up in a public sector,
shares can be advertised and sold through the stock exchange, its easier for companies
to borrow from the banks they have government back up, the shareholders have
limited liability, there is cheaper borrowing and bulk purchasing, there is less
competition, more chances of diversity in growth, all the profits and losses are equally
shared.
PSO (Pakistan State Oil) is a public limited company, it can raise its capital by
advertising its share that means more people will see it and might invest in it. The
shares can be sold through the stock exchange; it is open to general public not only
the people who get invited can buy its share. Its also easier for PSO to borrow from
The banks, the banks know that they will get their money back with interest as they
have government back up, in the same case its difficult for companies which are set
up in a private sector to raise its capital such as the companies in the public sector.
The shareholders have limited liability, which means that they are only liable for the
money they have invested in.
The public sector contributes in various ways to the economy. It helps in economic
development through creation and expansion of infrastructure. Many job opportunities
are created through the merging projects of the government for example building of
an airports, roads etc. it also ensures equality of income, wealth and a balanced
regional development of small, medium and cottage industries, this increases the GDP
and helps in improving the economy. It also ensures easy availability of goods at
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moderate rates; this helps the general public to maintain their living standards and
ensures equality amongst the general public.
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whereby an economy comprises of both the private firms running in the business
sector and in the public sector. They have the same limited resources provided by the
government, and the private sector would deliver products to an economy, and attempt
to accomplish benefit amplification by offering at the least expensive costs and most
minimal expenses; they create a ton of demerit goods. While the public sector will
deliver products that they believe are required by the government and that the average
citizens would advantage by devouring them, they create the merit goods. Resource
allocation is the most effective allotting limited resources and products to their right
territories and firms, so they can be sold productively. Both the private and public
sectors affect resource allocation.
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Student Name:
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TASK 2 SCENARIO 2
Write a brief note on the impact of competition policy and regulatory
mechanisms on companies like TESCO.
The main objective of the competition policy is to promote competition; make
markets more efficient and enhanced competitiveness of UK businesses within the
European union. It also aims to ensure the technological innovations, which then
promotes the dynamic efficiency in the markets. It also effects the price competition
between the suppliers. Competition policy also safeguards and promotes the interests
of consumers through the increased choice in products and low price levels.
There are four main pillars of competition policy in the UK and in the
European union:
i.
ii.
iii.
iv.
The antitrust and cartels involves the elimination of agreements that restrict
competition which includes price-fixing and other abuses by the organizations who
hold a dominant market position.
Market liberalization involves the introduction of competition in the previous
monopolistic sectors of the market such as energy, supply, retail banking, postal
services and mobile telecommunications etc.
State aid control analyses the competition policy to aid measures such as airline
subsidies to ensure that such measures do not distort the level of competition in the
single market.
Merger control involves the investigation of mergers and takes overs between firms
for i.e. a merger between two large groups, which would result in their dominating the
market.
Regulators enforces rules that they are appointed by the government to oversee how a
market works and the outcomes that result for producers and consumers. The main
competition regulator in the UK is the Competition and Markets Authority. (CMA)
The EU competition commission is also a vital part for the UK.
Regulators work in such a way, they make laws to reduce monopoly power. They
prevent mergers that create monopolies. Regulators introduce laws that develop
competition in the postal services industry. They also force the sales of assets. Another
example of competition policy in action is that privatization takes place, transfer of
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ownership. They also introduce tough laws on the competitive behavior. Strong laws
and punishments against the proven cases of price fixing are ensured. The
Companies that breach the EU and UK competition rules risk heavy fines of up to
10% of global turnover and the senior management can also be taken into custody.
They also make reductions in the import tariffs; it encourages cheaper products from
other nations. It also increases and eliminates import quotas so that they can get the
same effect. They allow new nations into the EU single economy, which increases
competition.
Tesco will be affected, as it is one of the top super markets in the UK. Liberalization
involves the introduction of a new competition and it will reduce the restrictions for
the newly setup businesses. This will not be a major problem for Tesco as they are
well established and operate in higher levels of the industry, which is considered a
powerful barrier. The major competitors of Tesco are Sainsburys, Asda and
Morrisons.
Tesco
almost
holds
35%
of
the
market
share.
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TASK 3 SCENARIO 3
Based on the above case study write an essay no longer than 1000
words which addresses the following tasks
Explain how market structure determines the pricing and output
decisions of businesses?
Market structure is the total number of buyer and sellers in the market. There are
many different types of market structures; perfect competition, monopoly and
oligopoly.
Perfect competition is a market structure where there is a same product and have
different sellers and its price is determined by the demand of the product. The output
decision is determined by the demand of the product. It has a large number of buyer
and sellers. The firms in the perfect competition try to offer low prices to its
customers to increase its market share. The buyer usually set the prices of the
products. Firms are free to enter or leave the market at anytime.
(Ib-econ.wikispaces.com, 2015)
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Monopoly is the market structure where there is a sole provider and its prices are
determined by the firm itself and the output decision also lies within the firm. The
customers will have to buy the product on whatever the firm decides to charge the
products price as they wont have an option of buying it from else where at a lower
price. The firm will also be bound to complete the demand of the consumers strictly.
Normally multinational firms have a monopoly in market structures.
Oligopoly is the type of market structure where there are a large number of sellers of
the same product. The sellers determine the price of the product; they may charge
same prices for their products. It depends on the customers from whom to buy from
and it also depends on the sellers that how they advertise their product and attract
customers.
(Economicshelp.org, 2015)
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will be a big demand of the product. Audi can either compromise with the suppliers or
find a new one and if the products price is inelastic then it have no effects on the
demand of the product and the organization can freely change the price of the product.
Audi should also ensure that its supplier provides them with high quality supplies and
they maintain a good relation between them.
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TASK 4 SCENARIO 4
How is international trade significant to UK business organizations?
International trade is the lifeblood of virtually all modern developed and
developing economies. As such, it involves the buying and selling of good and
services across national frontiers. At a personal level this is clearly seen through
the many imported items that can be found in the supermarkets and other retail
stores such as coco-cola, Fujifilm, apple iPods, Nike trainers and Nescaf coffee
brands that are available throughout the world. Trade permits countries to
specialize in products and commodities, which they can produce relatively
efficiently. There are many reasons for this specialization and include the
availability of particular factors of production. Economies, which have naturally
occurring resources, such as oil or copper, can exploit these and trade them on
the world market. Other economies may have a highly skilled workforce or have
unit labor costs below that of others so enabling them to produce clothing,
electronics or vehicles at competitive prices. (Bamford and Grant, 2010)
International trade have many advantages to developed economies such as UK itself,
economies of scale is now possible as the market is more diversified, increased
competition encourages new businesses to innovate new marketing and production
techniques, trade leads to the transfer of skilled labor and technological advancements
among the developing economies and international trade raises the income thus
increasing the capital invested and savings. Emerging economies tend to have more
balanced exports with increased emphasis of manufactured goods.
UKs economy has a vast skilled labor, which enables it to produce goods and
services at competitive prices. International trade also increases the supply of capital
for the UK, as it is a developed economy. UK will have reduces costs and more
efficient production and provide a diversity in growth for the national entrepreneurs
and organizations. UK mainly focuses on manufactured products as it has a developed
economy. Whereas developing economies specializes in primary products.
Significance of international trade to UK business organizations can be
explained by referring to the concept of comparative advantage. According to the
concept trade between two countries can be made in a mutually beneficial
manner, if each country has comparative advantage to manufacture products to
be traded, for i.e. UK possesses relative advantage in producing cloth, as it less
labor hours is required. Portugal, on the other hand, has relative advantage in
wine production, because only 80 hours are required to produce wine as
compared to 90 hours to produce cloth.
Impact of international trade to UK businesses can be illustrated by using the
case studies of Martin Lishman and Aquaco. Martin Lishman UK based
manufacturer and distributor of specialist equipment for the agricultural,
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competitive technology as the competitors are always increasing also affect the
businesses of the UK technologically.
The impacts of global warming, increasing of pollution, increasing levels of the
sensitivity towards ecological problems among the stakeholders and the activities of
the global environmental organizations also affects the businesses in the UK.
Another factor that can influence the businesses of the UK are the laws and
regulations related to data protection, global data protection rules and regulations,
increasing levels of globalization and the changes in cross country employment and
the health and safety laws. They all come under the legal factor that has an affect on
the organizations of the UK. (Jones and Evans, 2013).
The effect of expanding level of multiculturalism in workforce is another factor
affecting the worldwide power on UK organizations. On one hand, multiculturalism
can advantage organizations in the UK through offering crisp and fluctuating points of
view to customary business issues. Then again, large amounts of multiculturalism in
the working environment can create errors because of diverse contrasts and this can
have negative effect on the execution of UK organizations.
UK has great notoriety everywhere throughout the world for their progression in
innovation and worldwide variable gives the chance to UK business associations to
lead business everywhere throughout the world.
There will be a greater opportunity for selling goods in other countries by opening up
new markets and it will give the chance of higher sales. There will be increased
competition, which will give the organizations higher incentives to become more
competitive internationally. There is also a wider choice of locations and many vast
opportunities to open up new operations in other countries and give a chance to
organizations to transform into multinational. The mergers will have greater freedom
to arrange and take over firms from other nations. (Stimpson and Farquharson, 2010)
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have also made changes to the general policies and many products, which were
prohibited from being traded, can now be freely traded across different EU nations.
The EUs policy ensures that the market competition remains free and that the
organizations work efficiently to provide the best products to the customers in
reasonable prices. This ensures that no organization can create a market situation
where it is gaining high profits at the expense of other organizations. The chances of
surviving for the new and small-scale businesses are enhanced. The policy for
violation being rather stiff, the following rule is followed to the letter and monitored
strictly by the concerned agencies. These policies can be restrictive for large
businesses. EUs trade policies with other parts of the world are binding on all
members of the EU and it gives certain advantages in bargaining with the member
states.
The UK has traditionally had strong trade links with the EU. Despite changes in
the composition of the global economy, the EU in 2014 accounted for 44.6% of
UK exports of goods and services, and 53.2% of UK imports of goods and
services. However, strong economic growth in many developing economies
outside the EU has resulted in non-EU economies growing in importance to UK
trade, with the proportion accounted for by the EU falling consistently since
1999, despite the value of EU trade increasing.
Exports from the UK to EU and non-EU countries have grown on average by
3.6% and 6.5% respectively in each year between 1999 and 2014. However, the
stronger export growth to non-EU countries has resulted in the proportion of UK
exports destined for the EU falling from 54.8% in 1999 to 44.6% in 2014. Growth
in the value of UK imports of goods and services from EU and non-EU countries
is more comparable, growing on average by 4.7% and 5.5% respectively in each
year since 1999.
Faster growth in the value of UK imports compared to exports with the EU has
resulted in the UKs overall trade balance with the EU deteriorating (value of
imports exceeding exports), with the trade deficit widening notably, reaching
61.6 billion in 2014 compared with 11.2 billion in 1999.
Goods rather than services; in 2014 dominate UK trade with the EU, trade in
goods represented close to two-thirds of all UK exports to the EU, and over
three-quarters of total UK imports from the EU. Between 1999 and 2014, goods
imported by the UK from the EU have risen by 4.9% per year on average,
compared to exports which have risen by 2.5% per year, causing the UKs trade
in goods deficit with the EU to rise to 77.0 billion.
Although the UK has historically recorded a trade in goods deficit with the EU,
its trade in services balance with the EU is much more favorable, running a
surplus in each year since 2005, which reached 15.4 billion in 2014.
UK exports of goods and services to non-EU countries have grown at a faster
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rate than imports, driven largely by services exports. This has resulted in the UK
running an overall trade surplus with non-EU countries (value of exports
exceeds imports) over the past three years, which reached 27.8 billion in 2014
(Ons.gov.uk, 2015)
Bibliography
i.
ii.
iii.
iv.
v.
vi.
vii.
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