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Chapter Ten:
Leading and Managing Change
Thomas G. Cummings
Christopher G. Worley
Learning Objectives
for Chapter Ten
To understand the different elements of a
successful change program
To understand how leadership is linked to change
activities
10-2
Effective
Change
Management
Managing the
Transition
Sustaining Momentum
Cummings & Worley, 8e
10-3
Motivating Change
Creating Readiness for Change
Sensitize the organization to pressures for change
Identify gaps between actual and desired states
Convey credible positive expectations for change
10-4
Creating a Vision
Discover and Describe the Organizations
Core Ideology
What are the core values that inform members
what is important in the organization?
What is the organizations core purpose or reason
for being?
10-5
10-6
Knowledge
Knowledge
Power Strategies
Playing it Straight
Playing it Straight
Others Support
Others Support
Using Social
Using
Social
Networks
Networks
Personality
Personality
10-7
Commitment Planning
Whos support is needed, where do they stand,
and how to influence their behavior?
Change-Management Structures
Whats the appropriate arrangement of people
and power to drive the change?
Cummings & Worley, 8e
10-8
Current
State
Transition
State
Desired
Future
State
10-9
Sustaining Momentum
10-10