Académique Documents
Professionnel Documents
Culture Documents
Contents
Introduction.........................................................................................................1
1.1 The impact of organizational objectives, values and culture on leadership and management
roles..................................................................................................................2
1.2 Leadership and management skills required to achieve organizational objectives...............3
1.3 Assess personal leadership and management skills....................................................4
2.1 Assessment of opportunities for development of personal leadership and management........7
2.2 Construction of a personal development plan for developing leadership and management
skills..................................................................................................................8
2.3 Managing personal development plan and management skills....................................12
3.1Review of the personal development plans against the original objectives......................13
3.2Evaluating the effectiveness of a personal development plan.......................................13
3.3Analyzes for further improvement in PDP..............................................................14
Conclusion........................................................................................................15
References........................................................................................................16
Introduction
Management skills and leadership quality of employees are major factors behind the success of
an organization. In addition to the efficiency of the top level management, personal leadership
and management development is very critical to the organization success as their productivity is
largely dependent on their individual skills and talents. A personal development plan helps in
honing the skills sets of employees with further studies and accomplishment of personal goals.
This assignment seeks to explain the various process of setting up a PDP (personal development
plan) and its positive impact on productivity of an organization.
1.1 The impact of organizational objectives, values and culture on leadership and
management roles
Leadership and management roles have big roles to play in an organization. Leadership is an
important function and is the act of establishing a vision for a business, communicating and
engaging others in the vision; whereas Management is the activity of co-coordinating and
organizing various economic resources that are required for achieving leadership vision.
An organizations objectives, values and culture deeply influence leadership and management
roles primarily of top leaders and managerial representatives. It is mainly because all of them are
directly linked to operational efficiency and business performance of the organization. The
organizational objectives direct the leadership as to what is to be done and how it is to be done.
Organizational values require leaders and top management personnel to display strong and
focused performance so as to inspire and motivate the sub-ordinates (martinbauer.com 2015).
Organizational objectives are directed towards achievement of vision and mission of a business.
Economic resources of an organization are directed for the achievement of the same. The
management passes down the vision of business to its employees in order to achieve
organizational objectives. Organizational objectives include achievement of profitability,
operational efficiency, improving sales targets, customer service goals, financial milestones, or
any other measurable dimension of the business.
Organizational values define the people practices, product or service qualities of an organization.
They include parameters that are rationally measurable in terms of performance, conduct of
business to name a few. Organizational culture can be compared to invisible glue that binds the
members of an organization together. A strong organizational culture will specify how the
members should behave inside and outside the organization while conducting their businesses
(Adair, 2002). For instant Waitrose is a customer focused company and its culture is truly
defined by providing best shopping experience to its customers. For meeting the objectives, the
company charges higher prices for its products and services but management ensures provision
of best quality for enhancing customer relationship. In order to support this, management recruits
only skilled people and also maintains good supplier with efficient distribution channels
(Waitrose 2015).
decisions and performed acts of motivating others but yet I am just a fresher in the same
and need to enhance skills accordingly.
4. Quick and efficient decision making: Businesses require managers who can exploit
quick opportunities with prompt use of the organizational resources. Profitability and
operational excellence are dependent on managers who can make quick decision that will
improve the turnover and efficiency of the organization (Baker 2002). I am a confident
person and thus consider that decisions made by me are apt but yet I know effectiveness
comes with experience which I need to gain.
5. Change management and adaptability: the only constant feature in any business is
change. Effective leadership will be to quickly adapt to any unforeseen changes in the
business environment and must be able to make quick comebacks using opportunities the
new change has given. I am a dynamic person and thus very flexible towards change.
6. Encouraging innovation in operations: Innovation makes employees think beyond the
existing methods of producing products and rendering services. They are pushed to
deliver better solutions for everyday problems that can improve the organization culture.
As I believe in change and spend a lot of time in brainstorming to determine out-of-thebox ideas, creativity is my forte.
7. Customer oriented business processes: Products and services are made and designed
with the end user satisfaction. What the customer needs and would love to use forms the
main motto of the company. Hence, the leadership of the company is also focused on
building products that excite the customers (Pedler et al., 2006). I still need to work upon
this parameter.
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1.
2.
Communication
Efficiency in verbal and non-verbal communication
Self-confidence during presentation
Pronunciation and preciseness of talking
Listening and interactive skills
Attentive to speaker to take in their message
Proper understanding of the actual message
conveyed by the speaker
Accurate and precise response to the speakers
Detailed SWOT analysis for corrective measures in personal leadership and management
development
STRENGTHS
1. Good
speaker
with
WEAKNESSES
efficient
1. Persistent
mistakes
in
logical
communication skills.
2. Flexible to extreme working conditions
in personal goals.
5. Expects team members to produce high
output.
Based on the analysis of my strengths and weaknesses, along with determination of varied goals,
the following are the various skills that I need to develop using a PDP.
Self-management Skills: In order to manage work it is important to first manage one. I have
observed that in many circumstances I tend to deviate from the plan and am unable to frame
goals clearly. Thus my personal development plan will comprise of activities that will help to
overcome the same and thus help me not only manage myself but also my work effectively.
Active Listening: To be an effective communicator I also need to be an active and patient
listener. This will help in collecting more quality information along with understanding
perspective of others.
Communication: Exchanges of information is highly critical in any organization thus for all
associated with the same need to imbibe it. Similarly I have to work upon my communication
skills which include development of my presentation skills and skills exhibited while in
meetings. Meetings are highly productive and thus by being more organized and planned for the
same I will be in a position to contribute constructively. Communication with customers is needs
to be effective. I am an extrovert and have higher interactivity but yet the same needs to be
nourished and nurtured to be able to communicate with them more effectively. In organizations
making presentations are highly important. It requires a lot of preparedness and confidence to
stand out and speak. I need to gain such skills so that I can lead a team or an organization in near
future more effectively and efficiently.
Technical Skills: In modern day era where everything is computerized use of the same is highly
inevitable in a work setting. Almost all the activities are done using computers. Even for
maintaining basic records in todays business technology is used. I have been working with MS
Office but yet not very conversant with the same. I also need to acquire spreadsheet learning that
is MS Excel so that I can make calculations and make entries for my projects. Further the
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plan and give feedback on their performance to gain further development. I will develop a
personal development plan using Gantt Charts or self-assessment plans and monitor them closely
to track developments.
Other development and motivational activities: Apart from scheduled practices, I can also
work with different employees in team as there is also an opportunity to learn from other
experiences. In addition to this, management also provides different motivational seminars,
meetings and workshops etc. which I also plan to attend.
All these activities create opportunities for employee to learn new skills and knowledge
(Armstrong, 2009)
Particulars
Specific
Objective
I want to master personal leadership and
Measurability
Achievable
Realistic
Time-bound
of Weakness
Corrective
development
Self- management
Follow up
Duration
action
Lack of clarity in Rely on mentors Constant follow 4 months
identifying goals
and
supervisors up
and
discussions with
mentors
regarding
improvements
Inadequate
of
and progress.
use Gain knowledge Constant review 4 months
available of
resources
utilization
of
Non-adherence
resources
Improving
to plans
will Review
at 1 month
scheduling.
Public
announcements
to
friends
and
peers to ensure
10
commitment.
Active listening
Lack
consensus
1 month
the speaker
on
the
conversation
Unable to pick Listen to more Daily
3 months
different improve
accents
language
understanding
and
listening
skills
Unable to track Splitting
the Daily
3 months
of
speaker
the understanding
them
in
small
portions.
Communication
Inadequate
listening
jumping
Wait
for
the Daily
before
conclusions
Allowing
responding
Check personal Daily
personal
emotions
to proper
interrupt
control
conversations
Improper
presentations due of
mirror
3 months
with
emotions
to
3 months
mind
3 months
and
nervousness friends
and stress
10
11
Inability
perform
2 months
an approach and be
organized
more
manner
prepared
in for meetings
organizational
meetings
Technical Skills
Inability to work Take specialized Daily
with MS Office crash
especially
1 month
courses
Excel
and skills
PowerPoint
Inappropriate
Practice
documentation
documenting and
Daily
1 month
Daily
2 months
making reports
Time Management Skills
Learn
accomplish
project
completions
within stipulated
time period
Stress Management
11
12
2 months
of
being in
competent
work
management
to of stress
under Take professional
stressful
guidance
conditions
Sources: Researcher
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The mutual understanding and coordination between me and managers has improved on
account of proper distinction of roles and responsibilities. This has resulted in
level.
I have been also able to enhance my decision making capabilities as I am now in a
position to take swift decisions. Further these decisions are more logical and rational thus
wastages.
Though enhancement of communication skills now I am in a position to interact more
effectively with organizational customers that has improved organizational working
more smartly with higher efficiency levels and thus boost my self-confidence.
PDP has enhanced the efficiency in time management by me that has in turn brought
about improvements in my overall performance (Ahlstrom & Bruton 2009). Now I am
able to fulfill all my assignments before specified time and thus able to live a stress free
life.
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imply that each skill such as proper verbal- nonverbal communication, personal conversations,
financial goals, etc. require time and effort to achieve (Adair 2002). In addition to these skills,
some skills have nature to changes and further improvements such as customer services that is
not limited to good communication but also required to manage the different conditions with
difficult customers. It requires continues improvements with the study of samples.
PDP is a never ending process and I wish to continue making such plans in future too. It is
mainly because of the benefits derived from the same, my inclination for taking up such
activities has strengthened. This present PDP focused on gaining basic skills like those related to
communication, stress management, time management but in near future I intend to make PDPs
that will help me focus on particular aspects. This will help in gaining in-depth expertise in a
single area. Further I intend to make use of technology and other tools and techniques like Gantt
Charts as I treat each plan as a project that needs to be achieved. The external environment is
filled with opportunities and threats which are highly dynamic. In order to excel in my profession
I need to continuously improve by considering the changes in external environment. Thus, the
with every new PDP improvement for future will be inculcated to gain sustainability and thus
have an aspiring career.
Conclusion
Based on the briefing for developing a personal leadership and management development plan
the following points have to be implemented for effective results:
suggest improvements,
PDP requires sincere efforts and strict adherence to deadlines for effective output.
A PDP should be drawn on the basis of the organizational objectives the achievement towards
which the efforts of the employees would be directed to. The PDP should be made considering
the requirements of the organization and the availability of resources. Personal leadership and
management skill development does not have any bounds as they are dynamic in nature and
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continue to change frequently. Hence, it must be ensured that a PDP is enforced on a regular
basis to ensure efficient productivity from the employees.
References
Anderson, V., 2009. Research Methods in Human Resource Management. 2nd ed. London:
Chartered Institute of Personal and Development.
Armstrong, M., 2001. A Handbook of Human Resource Management Practice. 8th ed. London:
Kogan Page.
Armstrong, M. (2009) Armstrongs Handbook of Performance Management: An evidence based
guide to delivering high performance, 4th edition, Kogan Page
Ahlstrom, D., & Bruton, G. D. (2009). Improving Employee Performance Through Workplace
Coaching. SOUTH WESTERN CENEAGE.
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Adair j, (2002.100 greatest ideas for effective leadership and management, capstone publisher
Barker a (2002), how to manage meetings, kogan page
Bacal, R. (1998) Performance Management, McGraw Hill Professional
BlundelR.andIppolito.K.(2008) Effective organisational Communication (3rd Edit) FT Prentice
Hall
DuBrin, A. J. (2008). Essentials of Management. CENEAGE LEARNING.
Emden j,et al,(2004),presentation skills for students, Palgrave Mac millan
Guskey, T.R. (1999) Apply time with Wisdom, Journal of Staff Development
Howell, W.S. (1982) The Empathic Communicator, University of Minnesota: Wadsworth
Publishing Company
Kolb, D. (1984) Experiential Learning: Experience as the source of learning and development,
Prentice Hall
Jones, P. (2007) Managing of Performance: Delivering results through others, Prentice Hall
Pedler, M., Burgoyne, J. and Boydell, T. (2006) A Managers Guide to Self Development,
5thedition, McGraw Hill Publications
Senge, P.M. (2006) The Fifth Discipline: The art and practice of the learning organization, 2 nd
edition, Random House Business
http://www.martinbauer.com/Articles/How-Culture-Affects-Leadership accessed on 01 apr2015
www.waitrose.com accessed on 01 apr 2015
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