User Manual

Introduction
The ADSL2+ Modem is an Integrated Access Combo Device which provides
uninterrupted Internet with the combination of ADSL and PTCL EVO connectivity.
It is designed to provide a simple and cost-effective ADSL Internet connection for
a private Ethernet or 802.11b/g/n wireless network. It is preferred to provide high
access performance applications for the individual users, the SOHOs, and the
small enterprises.
With this Combo device ,the high speed Internet service can be enjoyed via
ADSL with the backup of PTCL EVO. If, ADSL connection is downthe device
will automatically switch to EVO connection and when the ADSL connection is
restored,the device will switch back to ADSL network.

1.1

1.2

Application
Home gateway
SOHOs
Small enterprises
TV over IP (IPTV)
Higher data rate broadband sharing
Shared broadband internet access
Audio and video streaming and transfer
PC file and application sharing
Network and online gaming

Features
ADSL2+ interface complied with G.dmt, G.lite, T1.413, G.992.3
(ADSL/ADSL2), G.992.5(ADSL2+), Annex A, Annex L.
Hardware ATM segmentation & reassembly engine with CBR, rt- VBR,
nrt-VBR, UBR- with-PCR, UBR
IEEE802.11b/g/n compatible Wireless Access Point
Support 64/128-bit WEP, 802.1x, WPA, and WPA2 for wireless security
Telnet, HTTP Web Management, TFTP, FTP for Firmware Upgrade
VPN Pass Through on L2TP, PPTP, IPSec
Transparent Bridging among 10/100 Mbps Ethernet and 802.11g wireless
LAN
Configuration file backup and restore

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1.3

Support DHCP server/client/relay

Support address Filtering, UPnP, NAT, NAPT, DMZ, IP QoS
Supporting up to 8 PVCs

Environment Requirements

Operating temperature: 0C~40C (32F to 104F)

Storage temperature: -20C~70C (-4F to 158F)
Operating humidity: 10%~95%, non-condensing
Storage humidity: 5%~95%, non-condensing

1.4

System Requirements

Recommended system requirements are as follows:

Pentium 233 MHZ or above

Memory: 64 Mbps or above

10M Base-T Ethernet or above

Windows 9x, Windows 2000, Windows XP, Windows ME, Windows NT

Ethernet network interface card

1.5

Safety Cautions

Follow the instructions below to prevent damage to the device and the risk of fire or
electric shock:

Use the power adapter supplied with the unit and plug it into a suitably rated
power outlet.

Leave sufficient space around the Power adapter and Modem to allow the
free flow of air for heat dissipation. Do not cover the device ventilation slots
as this will result in the device overheating.

Do not install this device close to a heat source or in an area of high

temperature. Avoid exposure to direct sunlight.

Do not install in a damp environment or allow fluid to spill on the Modem or

Power Supply.

Only connect this device as specified in the Manual or installation Wizard.

Failure to observe these instructions can lead to the risk of fire or damage to
the equipment concerned.

Install in a well-ventilated dry environment on a stable surface.

AN1020-25U
The following table describes the LEDs on the front panel.
Indicator

Power

Color

Green
Red

DSL
Green

Internet

Green
Red

Status

On

Description

The device is powered on and the device operates normally.

Off

The device is powered off.

On

The device is initiating.

Blink

The software is upgrading.

On

DSL link has established.

Blink

The DSL line is trying to connect.

Off

DSL link is disconnected.

On

Internet is synchronized successfully in the route mode.

Blink

Internet data is being transmitted.

Off

Internet connection is disconnected.

On

Authentication has failed.

LAN 1/2/3/4
Green

WLAN
Green

On

The Ethernet interface is connected.

Blink

Data is being transmitted through the Ethernet interface.

Off

The Ethernet interface is disconnected.

On

WLAN is enabled.

Blink

WLAN is disabled.

On

Connection is successfully established between the router

and the client, the LED would remain in solid for 5 sec.

Blink

WPS is successfully triggered.

WPS
Green

USB

Green

Data is being transmitted through the wireless interface.

Off

Off

Device ready for new WPS setup.

On

EVO connection has been established.

Blink EVO dongle is trying to connect.

Off

EVO connection has not been established.

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Check the dial tone on PSTN phone to assess whether telephone line is
working or dead

Q: Why my PC or Laptop cannot search wireless (WiFi) signals?

A: Check the following:

Whether your PC or Laptop (any computing device) is equipped with WiFi
reception capability or not. Majority of the old PCs do not have built-in WiFi
capability and require an external (USB) WiFi dongle for making it compatible.
Whether the wireless network card of the PC/ Laptop is enabled or not.
Whether the wireless port of the router is activated. If not, then press the WLAN
button once given at the front panel.
If your PC/ Laptop is too far away from the modem/ router, bring them closer
and scan again.
When using the router, keep away from wireless interference source, such as
a wireless phone or a microwave oven, to avoid impact of frequency
interference. Obstacles, such as enclosed space, metal obstacles, and
concrete walls, obviously reduce the coverage range of the device.

New Service order Line

Call: 0800 8 0800

Billing Helpline

Call: 1200

General Information

Call: 1236

Complaints Registration Helpline

Call: 1218

Directory Assistance

Call: 1217

Customer Data Updatin

Call: 0800 0 1217

For more information please visit

www.ptcl.com.pk