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COMMUNICATIONTECHNOLOGYREVIEW

NAME___MadelineRule_______

Matchthetermintheleftcolumnwiththeexplanationintherightcolumn.

__G___FAX
A. protocolrequiredtosendanemail

__A___SMTP
B. aunitorpieceofdatasentovertheinternet

__E___MIME
C. 140characters

__J___email
D. Socialnetworksiteusedtocommunicatemessagesona
virtualboardandsharingofphotos

__F___newsgroup
E. Thiscomputersoftwareallowsyoutosendmorethanjust
textthroughemail

__D__Facebook
F. Isadiscussiongrouponaspecifictopicsuchascooking

__N___ISP
G. Adevicethatsends/receivesprintedpagesorimagesover
telephonelines

__K___VOIP
H. mailserver,destinationserver,electronicmailbox,home
computer

__H___Emailpath
I. InternetProtocol

__L___blog
J. Mailsentelectronicallybymeansofacomputer,laptopor

smartphone
__I___IPaddress

K. VoiceOverInternetProtocol
__B___packet

L. anonlinediaryorjournal
__M___router

M. isanetworkingdevicethatforwardsdatapacketsbetween
__C___twittermessage
computernetworks

N. InternetServiceProvider

TrueorFalseplaceaT(true)andanF(false)besidethestatementsbelow.

___F__1.ReportingviolatorswouldnothelpstopSPAM.
___F__2.RespondingtoSPAMwithasternwarningwillstopSPAM.
___T__3.ProtectingyouremailaddresswouldhelpstopSPAM.
___T__4.Usingnumeroussmileyfacesinemailsisconsideredpooremailetiquetteintheworkplace.
___T__5.SPAMisoftenproducedbycrookswhomakefalseclaimswiththeintentionoffooling
victimsintosendingthemmoneyelectronically.
___T__6.EmailsentthroughanISP(InternetServiceProvider)providesmoresecurityandismore
reliablethanwebbasedemailservices.

___T__7.Usingallcapitallettersinanemailmessageisconsideredpooremailetiquettebecauseit
impliesthatyouareshoutingtheword.
___T__8.SPAMisallgarbagebecauseoftenitadvertisesstuffthatisworthless,deceptiveand
oftenfraudulent.
__T___9.Spammersgetafreeridebecausetheypaylessforsendinganemailthanthereceiver
whoreceivestheemail.
___T__10.Theftofresourcesinspammingreferstotakingupnetworkanddiskstoragespacewhich
requirestimespentbyinternetprovidersstafftocleanout.

Listbrieflyasmanytipsforemailetiquettethatyouknow.

Clearlysummarizeyourmessageinthesubjectline.
Don'tusetheCC(CarbonCopy)functiontocopyyourmessagetoeveryone.
UseBCCs(BlindCarbonCopies)whenaddressingamessagetoagroupofpeoplewhodon't
necessarilyknoweachother.
Keepyourmessagesshortandfocused.
Avoidusingallcapitalletters.
Don'twriteanythingyouwouldn'tsayinpublic.
Useasmileytomakesurethatastatementisnotmisunderstood.
Avoidsendingemailtolargenumbersofpeopleunlessyouhavealegitimatereasontodoit.
Avoidnastyemail.
Includeyournameatthebottomofthemessage.

ListFIVEwaystousetextingforbusiness.

Communicationduringmeetings
ClientContact
Deliveryconfirmation
Customerinteraction
Coworkercollaboration
Advertisingnewitems
Retrievingcustomerinformation

Whatissocialmedia?Identifythreeformsofsocialmedia.

Websitesandapplicationsthatenableuserstocreateandsharecontentortoparticipateinsocial
networking.Examplesinclude:Facebook,Twitter,Instagram

StatetworeasonsabusinesswoulduseGoogleforms?

Itisfastandeasy,plusitissimpletounderstand.

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