Monica A.

Jones

5921 Waterford Bluff Lane Raleigh, NC 27612 (307) 248-2664

MonicaAnneJones@gmail.com

Education
Appalachian State University
Degree
Bachelor of Science in Communication
Minor
Marketing

Professional Experience
Apex Systems Inc. Raleigh, NC
Technical Recruiter - Nov. 2015 - Present
Consistently demonstrated the ability to find, search for, and place-qualified professionals that
meet client needs
Managed, filtered, and pipelined qualified candidates to client business units nationwide
Attracted, interviewed, and selected candidates for contract, contract-to-hire, and full-time
opportunities for Apexs various clients and opportunities
Responsible for editing and creating contracts, job postings and client documents

Great Outdoor Provision Co. Greensboro, NC

Sales Associate - Aug. 2015 - Dec. 2015
Floor sales associate, aiding customers with their needs and offering the highest level of customer service.
Provided encouragement and suggestions for technical gear, as well as local hikes and events. Operated as
a subject matter expert. Contributed photo content to local and regional social media accounts.
Jackson Hole Resort Lodging Teton Village, WY
Front Desk Reservations Agent Sept. 2014 July 2015
Responsible for assisting customers with purchasing lodging arrangements or accommodations.
Recommend additional or alternative services and activities to customers while gauging each customer's
preferences and necessities. Field all incoming inquiries and feedback. Contributed photo content to local
and regional social media accounts.
Dave Hansen Whitewater Jackson WY
Office Manager Jan. 2014 Sept. 2014

Oversee dayto-day office operations and scheduling. Manage reservations and scheduling for clients by
executing the highest level of customer service. Hire and train new Reservation Agents to do the
same. Promote sales and bookings through over the phone communication as well as an online
communication tool. Aid company executives with decisions regarding marketing, advertising,
and public relations. Maintain merchandise stock as well as create and order new items to be sold
in our store. Author company blog. Attend monthly Chamber of Commerce mixers for local
networking.
Reservations Agent May 2013 Aug. 2013

Handled
reservations and daily office operations including but not limited to: working with reservation
software, working with customers directly during check-ins, cleaning of wetsuits, creating each
daily plan in advance, and working with outside vendors to place orders

Managing the
social media aspects of the company (Facebook, Twitter, Hootsuite, & Instagram) alongside
general flyers, e-mail, web design, and direct mail marketing campaigns.
Appalachian State University Boone, NC
University Housing Assignments Desk Assistant - Aug. 2010 Jan. 2013

Create a biweekly schedule for all summer student employees

Systematized rooming assignments for all incoming freshman and returning

students

Led Information Exchange, as a reference to parents during parent orientation

Mediated Pre-Spring Room Change as well as Automatic Housing Release and
Exemption Forms

Co-Curricular Activities
Panhellenic Executive Council
Vice President of Programming Dec. 2011 Nov. 2012
Chi Omega Sorority
Public Relations Manager Oct. 2012 May 2013
Secretary Dec. 2010 Aug. 2011
Career & Personal Development Chair Aug. 2010 Nov. 2010
Vineyard Vines
Campus Representative Aug. 2010 May 2011

Awards & Honors

The Nancy Walton Laurie Leadership Institute of Chi Omega
Certificate of Participation February 19, 2011

Professional Skills & Strengths

V12, Sales Force, Adobe Photoshop, Adobe Illustrator, Adobe Pagemaker, Adventure Central, Microsoft
Office, Bullhorn, Weebly, Instagram, Facebook Ads/Pages/Promotions, Twitter, Basic Web Design