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Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

TROUBLESHOOTING

17. JAM DISPLAY

• When the paper jam occurred, the message, the position jam occurred (number blinks), position of the remaining paper (number lights up), and the JAM code are displayed.

NOTE

• JAM code is displayed on the jam warning screen only when the following setting is set to “Display.” [Service Mode] [System 2] [JAM Code Display Setting]

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A1UDF4E019DA

A1UDF4E019DA

17.1 List of JAM code

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

10-01

Manual bypass

• The leading edge of the paper does not unblocked or turn ON the tray 2 vertical transport sensor (PS28) even after the lapse of a given period of time after the manual bypass starts to feed paper.

Right door

P.580

feed section

10-40

• For paper fed from the manual bypass, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.

Manual bypass

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at manual bypass feed section.

Right door

P.580

feed section

TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

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TROUBLESHOOTING

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

11-01

Tray 1 feed section

• The leading edge of the paper does not unblocked the registration sensor (PS1) even after the lapse of a given period of time after the tray 1 starts to feed paper.

Right door

P.581

Tray 1

11-44

 

• At the start of paper feed retry, the regis- tration sensor (PS1) has already detected paper passage.

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 1 feed sec- tion.

12-01

 

• The leading edge of the paper does not unblocked or turn ON the tray 2 vertical transport sensor (PS28) even after the lapse of a given period of time after the tray 2 starts to feed paper.

Right door

P.581

Tray 2 feed section

Tray 2

12-40

• For paper fed from the tray 2, the image write start signal permit continues to be disabled for a predetermined period of time after the timing of the image write start signal output.

• Tray 2 vertical transport sensor (PS28) is unblocked or turned ON when the main power switch is turned ON, a door or cover is opened and closed, or a misfeed or mal- function is reset.

 

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 2 feed sec- tion.

Right door

P.581

Tray 2 feed section

Tray 2

13-01

 

• The leading edge of the paper does not block the tray 3 vertical transport sensor (PS36) even after the set period of time has elapsed after the tray 3 starts to feed paper.

Right door

P.582

Tray 3 feed section

Tray 3

13-40

• For paper fed from the tray 3, image write start signal permit continues to be dis- abled for a predetermined period of time after the timing of image write start signal output.

• The tray 3 vertical transport sensor (PS36) is turned ON when the main power switch is set to ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

 

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 3 feed sec- tion.

Right door

P.582

Tray 3 feed section

Tray 3

14-01

 

• The leading edge of the paper does not block the tray 4 vertical transport sensor (PS46) even after the set period of time has elapsed after the tray 4 starts to feed paper.

Right door

P.582

Tray 4 feed section

Tray 4

14-40

• For paper fed from the tray 4, image write start signal permit continues to be dis- abled for a predetermined period of time after the timing of image write start signal output.

• The tray 4 vertical transport sensor (PS46) is turned ON when the main power switch is set to ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at tray 4 feed sec- tion.

15-01

LCT feed

• The leading edge of the paper does not turn ON the paper feed sensor (PS51) even after the set period of time has elapsed after the LCT starts to feed paper.

Right door

P.583

section

15-40

• For paper fed from the LCT, image write start signal permit continues to be dis- abled for a predetermined period of time after the timing of image write start signal output.

15-43

• There is no response to the paper feed command sent to the LCT even after the set period of time has elapsed.

• The paper feed sensor (PS51) is turned ON when the main power switch is set to ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at LCT feed sec- tion.

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TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

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TROUBLESHOOTING

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

17-08

LCT vertical

• The paper feed sensor (PS51) is not turned OFF even after the lapse of a given period of time after PS51 has been turn ON.

Right door

P.583

transport sec-

tion

17-21

• The vertical transport sensor (PS52) is not turned ON even after the lapse of a given period of time after the paper feed sensor (PS51) has been turn ON.

17-22

• The vertical transport sensor (PS52) is not turned OFF even after the lapse of a given period of time after the PS53 has been turn ON.

• The vertical transport sensor (PS52) is blocked when the main power switch is set to ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at LCT vertical transport section.

20-01

Vertical trans-

• The registration sensor (PS1) is not unblocked even after the lapse of a given period of time after the tray 2, tray 3 or tray 4 starts to feed paper.

Right door

P.583

port section

20-11

• The tray 2 vertical transport sensor (PS28) is not unblocked or turned OFF even after the lapse of a given period of time after the paper has been blocked or turn ON the PS28.

P.583

20-12

• The tray 3 vertical transport sensor (PS36) is not unblocked even after the lapse of a given period of time after PS36 has been blocked by a paper.

P.582

20-13

• The tray 4 vertical transport sensor (PS46) is not unblocked even after the lapse of a given period of time after PS46 has been blocked by a paper.

P.582

20-21

• The tray 2 vertical transport sensor (PS28) is not blocked or turned ON even after the lapse of a given period of time after the tray 3, tray 4 or LCT starts to feed paper.

P.582

20-22

• The tray 3 vertical transport sensor (PS36) is not blocked even after the lapse of a given period of time after the tray 4 starts to feed paper.

P.582

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

JAM

JAM type

 

Detection timing

Misfeed processing

Ref.

code

location

page

30-01

Image transfer

A

sheet of paper does not block the regis-

 

P.584

section

tration sensor (PS1) after a predetermined period of time has elapsed since the sheet unblocks PS1.

30-03

The leading edge of paper does not block the paper exit sensor (PS3) since the paper feeding is started.

 

The registration sensor (PS1) is unblocked when the main power switch is turned ON,

 

door or cover is opened and closed, or a misfeed or malfunction is reset.

a

In case paper position is detected as

 

locating properly after main power switch

is

turned ON, door and cover are opened /

closed or jam/trouble reset is done, it is regarded as paper jam at image transfer section.

32-01

Exit section

The duplex unit upper transport sensor (PS92) is not blocked even after the lapse of a given period of time after the switch- back operation is started.

Right door

P.584

32-05

The paper exit sensor (PS3) is not unblocked even after the lapse of a given period of time after the paper has blocked

PS3.

32-31

The paper exit sensor (PS3) is unblocked before the lapse of a given period of time after the paper has blocked the PS3.

The paper exit sensor (PS3) is blocked when the main power switch is turned ON,

door or cover is opened and closed, or a misfeed or malfunction is reset.

a

In case paper position is detected as

locating properly after main power switch

is

turned ON, door and cover are opened /

closed or jam/trouble reset is done, it is regarded as paper jam at exit section.

66-01

ADF turnover

The document registration sensor (PS3) is not turned ON after a lapse of a given time after the reverse motion is started.

Left cover

P.585

section

66-11

The document registration sensor (PS3) is not turned OFF after a lapse of a given

time after the reverse registration motion

is

started.

66-21

The reading roller sensor (PS4) is not turned ON after a lapse of a given time after the document registration sensor (PS3) is turned ON during reverse trans- portation.

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TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

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TROUBLESHOOTING

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

66-02

ADF paper

• The separation roller sensor (PS2) is not turned ON after a lapse of a given time after the document feed motor (M2) is turned ON.

Left cover

P.585

feed section

66-12

• The size of the original on the tray detected by ADF does not match the size of the original detected by the main body.

66-03

ADF transport

• The separation roller sensor (PS2) is not turn OFF after a lapse of a given time after PS2 is turned ON.

P.586

section

66-13

• The document registration sensor (PS3) is not turned ON after a lapse of a given time after the separation roller sensor (PS2) is turned ON.

66-23

• The document registration sensor (PS3) is not turned OFF after a lapse of given time after the separation roller sensor (PS2) is turned OFF.

66-33

• The reading roller sensor (PS4) is not turned ON after a lapse of a given time after the document registration sensor (PS3) is turned ON.

66-04

ADF paper exit section

• The document exit sensor (PS5) is not turned ON after a lapse of a given time after the reading roller sensor (PS4) is turned ON.

P.586

66-14

• The document exit sensor (PS5) is not turned OFF after a lapse of a given time after the reading roller sensor (PS4) is turned OFF.

66-24

• The document exit sensor (PS5) is not turned ON after a lapse of a given time after the reading roller sensor (PS4) is turned ON during reverse motion.

66-34

• The document exit sensor (PS5) is not turned OFF after a lapse of a given time after the reading roller sensor (PS4) is turned OFF during reverse transportation.

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

JAM

JAM type

 

Detection timing

Misfeed processing

Ref.

code

location

page

66-05

ADF image

• The document exit sensor (PS5) is not turned OFF after a lapse of a given time after the reading roller sensor (PS4) is turned OFF during 1st side transportation.

Left cover

P.587

reading sec-

tion

66-15

• The reading roller sensor (PS4) is not turned OFF after a lapse of a given time after the document registration sensor (PS3) is turned OFF after the reverse reg- istration motion is started.

66-06

• The reading roller sensor (PS4) is turned ON earlier than a given time after the PS4 is turned OFF during original transporta- tion.

66-07

• Due to a remaining sheet of paper that has not been detected by sensors, before the start of a job, a sensor detects the sheet at an unexpected timing.

72-14

FS transport

<When FS-527 is installed>

Front door

P.587

section

The saddle path sensor (PS11) is not turned ON even after the set period of time has elapsed after the lower path sen- sor (PS9) is turned ON by the paper.

72-15

<When FS-527 is installed>

P.588

The saddle path sensor (PS11) is not turn OFF even after the set period of time has elapsed after it turns ON.

72-16

<When FS-527 is installed>

Horizontal convey-

P.588

• The paper passage sensor/1 (PS1) is not turned ON even after the set period of time has elapsed after the copier's exit sensor (PS3) is turned ON by the paper.

ance cover

• The paper passage sensor/1 (PS1) is not turned OFF even after the set period of time has elapsed after it is turned ON by the paper.

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TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

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TROUBLESHOOTING

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

72-16

Job separator

<When JS-505 is installed>

Misfeed clearing

P.588

transport sec-

• The lower tray exit sensor (PS1) is not turned ON even after the set period of time has elapsed after the copier’s paper exit sensor (PS3) is turned ON by the paper.

• The upper tray exit sensor (PS2) is not turned ON even after the set period of time has elapsed after the copier’s paper exit sensor (PS3) is turned ON by the paper.

cover

tion

• The lower tray exit sensor (PS1) is not turned OFF even after the set period of time has elapsed after the copier’s paper exit sensor (PS3) is turned OFF by the paper.

• The upper tray exit sensor (PS2) is not turned OFF even after the set period of time has elapsed after the copier’s paper exit sensor (PS3) is turned OFF by the paper.

• The paper exit sensor (PS25) is not turned OFF even after the set period of time has elapsed after the copier’s paper exit sen- sor (PS3) is turned ON by the paper.

• The lower tray exit sensor (PS1) is turned ON when the power switch is set to ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.

• The upper tray exit sensor (PS2) is turned ON when the power switch is set to ON, a door or cover is opened and closed, or a misfeed or malfunction is reset.

72-17

FS transport

<When FS-527 is installed>

Horizontal convey-

P.589

section

• The paper passage sensor/2 (PS2) is not turned ON even after the set period of time has elapsed after the paper passage sensor/1 (PS1) is turned ON by the paper.

ance cover

• The paper passage sensor/2 (PS2) is not

turn OFF even after the set period of time has elapsed after it turns ON. <When FS-529 is installed>

Front door

• The paper passage sensor/2 (PS10) is not turned ON even after the set period of time has elapsed after the paper passage sensor/1 (PS1) is turned ON by the paper.

• The paper passage sensor/2 (PS10) is not turned OFF even after the set period of time has elapsed after the paper passage sensor/2 (PS10) is turned ON by the paper.

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

72-18

FS transport

<When FS-527 is installed>

Horizontal convey-

P.590

section

• The registration sensor (PS10) is not turned ON even after the set period of time has elapsed after the paper passage sensor/2 (PS2) is turned ON by the paper.

ance cover

• The registration sensor (PS10) is not turn OFF even after the set period of time has elapsed after it turns ON.

72-19

<When FS-527 is installed>

Front door

P.590

• The lower path sensor (PS9) is not turned ON even after the set period of time has elapsed after the registration sensor (PS10) is turned ON by the paper.

• The lower path sensor (PS9) is not turn OFF even after the set period of time has elapsed after it turns ON.

• The upper path sensor (PS8) is not turned ON even after the set period of time has elapsed after the registration sensor (PS10) is turned ON by the paper.

• The upper path sensor (PS8) is not turn OFF even after the set period of time has elapsed after it turns ON.

• The lower path sensor (PS9) is not turned ON by the paper even after the set period of time has elapsed after the switchback operation caused by the conveyance motor (M4) is completed.

• After the switchback operation caused by the conveyance motor (M4) is completed, the lower path sensor (PS9) is not turned OFF even after the set period of time has elapsed after PS9 is turn ON by the paper.

72-21

<When FS-527 is installed>

Front door

P.590

The tray 2 paper detection sensor (PS16) is not turned ON even after the set period of time has elapsed after the lower path sensor (PS9) is turned ON by the paper. <When FS-529 is installed>

• The paper empty sensor (PS7) is not turned ON even after the set period of time has elapsed after the paper passage sensor/2 (PS10) is turned ON by the paper.

• The paper empty sensor (PS7) is not turned OFF even after the set period of time has elapsed after the paper empty sensor (PS7) is turned ON by the paper.

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TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

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TROUBLESHOOTING

JAM

JAM type

 

Detection timing

Misfeed processing

Ref.

code

location

page

72-22

FS transport

<When FS-527 is installed>

Front door

P.591

section

• The tray 1 path sensor (PS6) is not turned ON even after the set period of time has elapsed after the registration sensor (PS10) is turned ON by the paper.

• The tray 1 path sensor (PS6) is not turn OFF even after the set period of time has elapsed after it turns ON.

72-26

 

<When FS-527+SD-509 is installed>

 

P.591

SD paper exit section

The paper detection sensor/2 (PS44) is not turn OFF even after the set period of time has elapsed after it turns ON.

Front door, stacker unit

72-43

PK JAM

<When FS-527+PK-517 is installed>

Front door

P.592

• Though the punch home sensor/1 (PS100) is not turned ON after the punch motor/1 (M100) starts rotating forward, PS100 is turned ON after M100 starts rotating backward.

72-81

FS staple

• Though the stapler sensor is not turned ON after the stapler motor starts rotating forward, the stapler sensor is turned ON after the stapler motor starts rotating back- ward.

 

P.592

section

Front door, Front cover

72-85

SD staple

<When FS-527+SD-509 is installed>

 

P.592

section

Though the saddle stapler home sensor is not turned ON after the saddle stapler motor starts rotating forward, the saddle stapler home sensor is turned ON after the saddle stapler motor starts rotating backward.

Front door, stacker unit

72-86

SD transport

<When FS-527+SD-509 is installed>

P.593

section

The paper detection sensor/1 (PS43) is not turned ON even after the set period of time has elapsed after the saddle path sensor (PS11) is turned ON by the paper.

72-87

<When FS-527+SD-509 is installed>

P.593

The paper detection sensor/2 (PS44) is not turned ON even after the set period of time has elapsed after the saddle path sensor (PS11) is turned ON by the paper.

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

JAM

JAM type

Detection timing

Misfeed processing

Ref.

code

location

page

92-01

Duplex

• The registration sensor (PS1) is not unblocked even after the lapse of a given period of time after a duplex paper feed sequence has been started.

Right door

P.594

pre-registra-

tion section

92-40

• For the second-side feed of paper in the duplex mode, the image write start signal permit continues to be disabled for a pre- determined period of time after the timing of the image write start signal output.

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at duplex pre-reg- istration section.

93-01

Duplex

• The paper does not unblock the duplex unit upper transport sensor (PS92) even after lapse of a given period of time after the paper has blocked the PS92.

Duplex door

P.594

transport

section

• The paper does not unblock the duplex unit lower transport sensor (PS93) even after lapse of a given period of time after the paper has blocked the duplex unit upper transport sensor (PS92).

• The paper does not unblock the duplex unit lower transport sensor (PS93) even after lapse of a given period of time after the paper has blocked the PS93.

• In case the duplex unit upper transport sensor (PS92) or the duplex unit lower transport sensor (PS93) is blocked after main power switch is turned ON, door and cover are opened /closed or jam/trouble reset is done, it is regarded as paper jam at duplex transport section.

• In case paper position is detected as locating properly after main power switch is turned ON, door and cover are opened / closed or jam/trouble reset is done, it is regarded as paper jam at duplex transport section.

99-01

Controller JAM

• Forced stop command was sent from the controller to the printer engine due to the error in paper size, media, etc.

• Media error has occurred in both sides printing.

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TROUBLESHOOTING

17.1.1 Misfeed display resetting procedure

• Open the corresponding door, clear the sheet of paper misfed, and close the door.

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY Field Service V er. 1.0 Apr. 2010 17.2 Sensor layout 17.2.1 Main body
17.2 Sensor layout 17.2.1 Main body [1] [2] [3] [4] [5] A1UDF4C016DA [1] [2] Paper
17.2
Sensor layout
17.2.1
Main body
[1]
[2]
[3]
[4]
[5]
A1UDF4C016DA
[1]
[2]
Paper exit sensor (PS3)
Duplex unit upper transport sensor (PS92)
Registration sensor (PS1)
[4]
[5]
Duplex unit lower transport sensor (PS93)
Tray 2 vertical transport sensor (PS28)
[3]
TROUBLESHOOTING
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Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

17.2.2 DF-621 [2] [1] [3] [4] A1UDF4C015DA [1] Separation roller sensor (PS2) Document registration sensor
17.2.2
DF-621
[2]
[1]
[3]
[4]
A1UDF4C015DA
[1]
Separation roller sensor (PS2)
Document registration sensor (PS3)
[3]
[2]
[4]
Reading roller sensor (PS4)
Document exit sensor (PS5)
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17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

17.2.3 PC-109/PC-208 [1] [2] [3] [4] [5] [6] A1UDF4C017DA [1] [4] [2] [5] [3] Registration
17.2.3
PC-109/PC-208
[1]
[2]
[3]
[4]
[5]
[6]
A1UDF4C017DA
[1]
[4]
[2]
[5]
[3]
Registration sensor (PS1)
Tray 2 vertical transport sensor (PS28)
Tray 3 vertical transport sensor (PS36)
[6]
Tray 3 paper feed sensor (PS35)
Tray 4 vertical transport sensor (PS46)
Tray 4 paper feed sensor (PS45)
TROUBLESHOOTING
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Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

17.2.4 PC-409 [1] [2] [3] [4] A1UDF4C01 8 DA [1] Registration sensor (PS1) Tray 2
17.2.4
PC-409
[1]
[2]
[3]
[4]
A1UDF4C01 8 DA
[1]
Registration sensor (PS1)
Tray 2 vertical transport sensor (PS28)
[3]
[2]
[4]
Vertical transport sensor (PS52)
Paper feed sensor (PS51)

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17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

17.2.5 JS-505 [3] [1] [2] A0 8 3F4C501DA [1] Paper exit sensor (PS3) Lower tray
17.2.5
JS-505
[3]
[1]
[2]
A0 8 3F4C501DA
[1]
Paper exit sensor (PS3)
Lower tray exit sensor (PS1)
[3]
Upper tray exit sensor (PS2)
[2]
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17.2.6 FS-529 [2] [3] [1] A0U7F4C500DA [1] Paper passage sensor/1 (PS1) Paper passage sensor/2 (PS10)
17.2.6 FS-529
[2]
[3]
[1]
A0U7F4C500DA
[1]
Paper passage sensor/1 (PS1)
Paper passage sensor/2 (PS10)
[3]
Paper empty sensor (PS7)
[2]
TROUBLESHOOTING

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

17.2.7

FS-527/SD-509/PK-517/JS-603

[4] [1] [3] [2] [10] [9] [5] [8] [6] [7]
[4]
[1]
[3]
[2]
[10]
[9]
[5]
[8]
[6]
[7]

A0HRF4C500DA

[1]

Paper passage sensor/1 (PS1)

[6]

Paper detection sensor/1 (PS43)

[2]

Paper passage sensor/2 (PS2)

[7]

Paper detection sensor/2 (PS44)

[3]

Registration sensor (PS10)

[8]

Lower path sensor (PS9)

[4]

Tray 1 path sensor (PS6)

[9]

Tray 2 paper detection sensor (PS16)

[5]

Saddle path sensor (PS11)

[10]

Upper path sensor (PS8)

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17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

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17.3

Solution

17.3.1 Initial check items

• When a paper misfeed occurs, first perform the following initial check items.

Check item

Action

Does paper meet product specifications?

Replace paper.

Is the paper curled, wavy, or damp?

Replace paper.

Is a foreign object present along the paper path, or is the paper path deformed or worn?

Clean the paper path and replace if necessary.

Are rolls/rollers dirty, deformed, or worn?

Clean or replace the defective roll/roller.

Are the edge guide and trailing edge stop at the cor- rect position to accommodate the paper?

Set as necessary.

Are the actuators operating correctly?

Correct or replace the defective actuator.

17.3.2 Misfeed at manual bypass feed section

Relevant parts

Relevant parts

Transport motor (M1) Manual paper feed clutch (CL81) Manual pick-up solenoid (SD81)

Printer control board (PRCB) Tray 2 vertical transport sensor (PS28)

TROUBLESHOOTING

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

   

PRCB CN23-16 (ON)

C-17

2

PS28 I/O check, sensor check

C-19

3

CL81 operation check

PRCB CN9-2 (ON)

C-10

4

SD81 operation check

PRCB CN9-4 (ON)

C-10

5

M1 operation check

PRCB CN3-4 (REM) PRCB CN3-7 (LOCK)

C-16

6

Change PRCB

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

17.3.3 Misfeed at tray 1 feed section

Relevant parts

Relevant parts

Transport motor (M1) Tray 1 paper feed clutch (CL11)

Printer control board (PRCB) Registration sensor (PS1)

Step

Action

WIRING DIAGRAM

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS1 I/O check, sensor check

PRCB CN23-9 (ON)

C-17 to 18

C-20

3

CL11 operation check

PRCB CN13-2 (ON)

C-1

C-3

4

M1 operation check

PRCB CN3-4 (REM) PRCB CN3-7 (LOCK)

C-16

5

Change PRCB

17.3.4 Misfeed at tray 2 feed section

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Relevant parts

Relevant parts

Transport motor (M1) Tray 2 paper feed clutch (CL21) Tray 2 vertical transport clutch (CL22)

Printer control board (PRCB) Tray 2 vertical transport sensor (PS28)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS28 I/O check, sensor check

PRCB CN23-16 (ON)

C-17

C-19

3

CL21 operation check

PRCB CN14-2 (ON)

C-4

C-6

4

CL22 operation check

PRCB CN23-13 (ON)

C-17

C-19

5

M1 operation check

PRCB CN3-4 (REM) PRCB CN3-7 (LOCK)

C-16

6

Change PRCB

TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

bizhub 423/363/283/223

17.3.5 Tray 3 feed section/vertical transport section misfeed

Relevant parts

Relevant parts

Tray 3 vertical transport sensor (PS36) Tray 2 vertical transport sensor (PS28) Tray 3 paper feed motor (M31)

PC Control board (PCCB31) Printer control board (PRCB) Tray 3 vertical transport motor (M32) Registration sensor (PS1)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS1 I/O check, sensor check

PRCB CN23-9 (ON)

C-17 to 18

C-20

3

PS36 I/O check, sensor check

PCCB31 CN6-11 (ON)

PC-208 B-2

4

PS28 I/O check, sensor check

PRCB CN23-16 (ON)

C-17

C-19

5

M31 operation check

PCCB31 CN5-1 to 4

PC-208 B-3

6

M32 operation check

PCCB31 CN5-5 to 8

PC-208 B-3

7

PCCB ICP1, ICP3 conduction check

8

Change PCCB31

9

Change PRCB

17.3.6 Tray 4 feed section/vertical transport section misfeed

Relevant parts

Relevant parts

Tray 4 vertical transport sensor (PS46) Tray 3 vertical transport sensor (PS36) Tray 2 vertical transport sensor (PS28) Registration sensor (PS1)

PC Control board (PCCB31) Printer control board (PRCB) Tray 4 paper feed motor (M41) Tray 4 vertical transport motor (M42)

TROUBLESHOOTING

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS1 I/O check, sensor check

PRCB CN23-9 (ON)

C-17 to 18

C-20

3

PS46 I/O check, sensor check

PCCB31 CN11-2 (ON)

PC-208 G-5

4

PS36 I/O check, sensor check

PCCB31 CN6-11 (ON)

PC-208 B-2

5

PS28 I/O check, sensor check

PRCB CN23-16 (ON)

C-17

C-19

6

M41 operation check

PCCB31 CN9-1 to 4

PC-208 G-5 to 6

7

M42 operation check

PCCB31 CN9-6 to 9

PC-208 G-6

8

PCCB ICP1, ICP2 conduction check

9

Change PCCB31

10

Change PRCB

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

17.3.7 LCT paper feed section/vertical transport section misfeed

Relevant parts

Relevant parts

Paper feed sensor (PS51) Vertical transport sensor (PS52) Tray 2 vertical transport sensor (PS28) Registration sensor (PS1)

PC Control board (PCCB51) Printer control board (PRCB) Paper feed motor (M51) Vertical transport motor (M52)

bizhub 423/363/283/223

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS51 I/O check, sensor check

PCCB51 PJ5-2 (ON)

PC-409 G-9

3

PS52 I/O check, sensor check

PCCB51 PJ5-5 (ON)

PC-409 G-9

4

PS28 I/O check, sensor check

PRCB CN23-16 (ON)

C-17

C-19

5

PS1 I/O check, sensor check

PRCB CN23-9 (ON)

C-17 to 18

C-20

6

M51 operation check

PCCB51 PJ6-1 to 4

PC-409 G-10

7

M52 operation check

PCCB51 PJ6-5 to 8

PC-409 G-9

8

PCCB ICP1, ICP2 conduction check

9

Change PCCB51

10

Change PRCB

17.3.8 Misfeed at vertical transport section

Relevant parts

Relevant parts

Transport motor (M1) Tray 2 vertical transport clutch (CL22) Registration clutch (CL1)

Printer control board (PRCB) Registration sensor (PS1) Tray 2 vertical transport sensor (PS28)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS1 I/O check, sensor check

PRCB CN23-9 (ON)

C-17 to 18

C-20

3

PS28 I/O check, sensor check

PRCB CN23-16 (ON)

C-17

C-19

4

CL22 operation check

PRCB CN23-13 (ON)

C-17

C-19

5

CL1 operation check

FREYB CN23-11 (ON)

C-17 to 18

C-20

6

M1 operation check

PRCB CN3-4 (REM) PRCB CN3-7 (LOCK)

C-16

7

Change PRCB

TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

bizhub 423/363/283/223

17.3.9 Misfeed at image transfer section

Relevant parts

Relevant parts

Transport motor (M1) Registration clutch (CL1) Paper exit sensor (PS3)

Printer control board (PRCB) Registration sensor (PS1)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS1 I/O check, sensor check

PRCB CN23-9 (ON)

C-17 to 18

C-20

3

PS3 I/O check, sensor check

4

CL1 operation check

FREYB CN23-11 (ON)

C-17 to 18

C-20

5

M1 operation check

PRCB CN3-4 (REM) PRCB CN3-7 (LOCK)

C-16

6

Change PRCB

17.3.10 Misfeed at exit section

Relevant parts

Relevant parts

Transport motor (M1) Switchback motor (M91)

Printer control board (PRCB) Paper exit sensor (PS3)

TROUBLESHOOTING

Step

Action

WIRING DIAGRAM

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS3 I/O check, sensor check

3

M1 operation check

PRCB CN3-4 (REM) PRCB CN3-7 (LOCK)

C-16

4

M91 operation check

PRCB CN18-4 to 7

C-13

5

Change PRCB

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

17.3.11 ADF turnover section

Relevant parts

Relevant parts

Document reading motor (M1) Document registration sensor (PS3) Reading roller sensor (PS4)

Document exit roller release solenoid (SD1) DF control board (DFCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS3 I/O check, sensor check

DFCB J10-12 (ON)

DF-621 G-5

3

PS4 I/O check, sensor check

DFCB J11-3 (ON)

DF-621 G-3

4

M1 operation check

DFCB J6-1 to 4

DF-621 B-2

5

SD1 operation check

DFCB J14-1 (ON)

DF-621 B-4

6

DFCB F6 conduction check

7

Change DFCB

17.3.12 ADF paper feed section

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Relevant parts

Relevant parts

Document feed motor (M2) Separation roller sensor (PS2) Document FD size sensor/1 (PS6) Document FD size sensor/2 (PS7) Document FD size sensor/3 (PS8)

Document feed clutch (CL1) Document registration clutch (CL2) DF control board (DFCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS2 I/O check, sensor check

DFCB J10-8 (ON)

DF-621 G-5

3

PS6 I/O check, sensor check

DFCB J7-6 (ON)

DF-621 G-4

4

PS7 I/O check, sensor check

DFCB J7-5 (ON)

DF-621 G-3

5

PS8 I/O check, sensor check

DFCB J7-7 (ON)

DF-621 G-4

6

CL1 operation check

DFCB J17-1 (ON)

DF-621 B-4

7

CL2 operation check

DFCB J16-1 (ON)

DF-621 B-4

8

M2 operation check

DFCB J3-1 to 4

DF-621 B-2

9

DFCB F2 conduction check

10

DFCB F9 conduction check

11

Change DFCB

TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

bizhub 423/363/283/223

17.3.13 ADF transport section

Relevant parts

Relevant parts

Document registration sensor (PS3) Separation roller sensor (PS2) Reading roller sensor (PS4)

DF control board (DFCB) Document reading motor (M1) Document feed motor (M2)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS2 I/O check, sensor check

DFCB J10-8 (ON)

DF-621 G-5

3

PS3 I/O check, sensor check

DFCB J10-12 (ON)

DF-621 G-5

4

PS4 I/O check, sensor check

DFCB J11-3 (ON)

DF-621 G-3

5

M1 operation check

DFCB J6-1 to 4

DF-621 B-2

6

M2 operation check

DFCB J3-1 to 4

DF-621 B-2

7

Change DFCB

17.3.14 ADF paper exit section

Relevant parts

Relevant parts

Reading roller sensor (PS4) Document exit sensor (PS5)

DF control board (DFCB) Document reading motor (M1)

TROUBLESHOOTING

Step

Action

WIRING DIAGRAM

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS4 I/O check, sensor check

DFCB J11-3 (ON)

DF-621 G-3

3

PS5 I/O check, sensor check

DFCB J11-4 (ON)

DF-621 G-3

4

M1 operation check

DFCB J6-1 to 4

DF-621 B-2

5

Change DFCB

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

17.3.15 ADF image reading section

Relevant parts

Relevant parts

Document registration sensor (PS3) Reading roller sensor (PS4)

DF control board (DFCB) Document reading motor (M1) Reading roller release motor (M3)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

Make the adjustment of original stop posi- tion. See P.475

3

PS3 I/O check, sensor check

DFCB J10-12 (ON)

DF-621 G-5

4

PS4 I/O check, sensor check

DFCB J11-3 (ON)

DF-621 G-3

5

M1 operation check

DFCB J6-1 to 4

DF-621 B-2

6

M3 operation check

DFCB J15-4 to 5

DF-621 G-2

7

DFCB F4, F5 conduction check

8

Change DFCB

17.3.16 Code: 72-14

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Relevant parts

Relevant parts

Lower path sensor (PS9) Saddle path sensor (PS11) Conveyance motor (M4)

FS control board (FSCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS9 I/O check, sensor check

FSCB PJ16-5 (ON)

FS-527 J-4

3

PS11 I/O check, sensor check

FSCB PJ13-6 (ON)

FS-527 B to C-5

4

M4 operation check

FSCB PJ10-5 to 8

FS-527 B to C-3

5

FSCB F7 conduction check

6

Change FSCB

TROUBLESHOOTING

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

bizhub 423/363/283/223

17.3.17 Code: 72-15

Relevant parts

Relevant parts

Saddle path sensor (PS11)

FS control board (FSCB)

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS11 I/O check, sensor check

FSCB PJ13-6 (ON)

FS-527 B to C-5

3

Change FSCB

17.3.18 Code: 72-16

(1)

When FS-527 is installed

Relevant parts

Relevant parts

Paper exit sensor (PS3) Paper passage sensor/1 (PS1) Paper passage motor/1 (M1) Paper passage motor/2 (M3)

FS control board (FSCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS3 I/O check, sensor check

3

PS1 I/O check, sensor check

FSCB PJ11-2 (ON)

FS-527 I-11 to

12

4

M1 operation check

FSCB PJ28-1 to 4

FS-527 I-12

5

M3 operation check

FSCB PJ7-1 to 4

FS-527 C to B-3

6

FSCB F5, F6 conduction check

7

Change FSCB

TROUBLESHOOTING

(2)

When FS-529 is installed

Relevant parts

Relevant parts

Paper exit sensor (PS3) Paper passage sensor/1 (PS1)

FS control board (FSCB)

Step

Action

WIRING DIAGRAM

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS3 I/O check, sensor check

3

PS1 I/O check, sensor check

FSCB CN3-3 (ON)

FS-529 B-3

4

Change FSCB

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

(3)

When JS-505 is installed

Relevant parts

Relevant parts

Paper exit sensor (PS3) Lower tray exit sensor (PS1) Upper tray exit sensor (PS2) Transport motor (M1)

JS control board (JSCB) Printer control board (PRCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS3 I/O check, sensor check

3

PS1 I/O check, sensor check

JSCB PJ7-6 (ON)

JS-505 F-4 to 5

4

PS2 I/O check, sensor check

JSCB P7-9 (ON)

JS-505 F-4

5

M1 operation check

JSCB PJ5-1 to 4

JS-505 B-2 to 3

6

JSCB F7 conduction check

7

Change JSCB

8

Change PRCB

17.3.19 Code: 72-17

(1)

When FS-527 is installed

bizhub 423/363/283/223

Relevant parts

Relevant parts

Paper passage sensor/1 (PS1) Paper passage sensor/2 (PS2)

FS control board (FSCB)

Step

Action

WIRING DIAGRAM

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS1 I/O check, sensor check

FSCB PJ11-2 (ON)

FS-527 I-11 to 12

3

PS2 I/O check, sensor check

FSCB PJ11-8 (ON)

FS-527 I-11

4

Change FSCB

(2)

When FS-529 is installed

Relevant parts

Relevant parts

Paper passage sensor/1 (PS1) Paper passage sensor/2 (PS10)

FS control board (FSCB)

TROUBLESHOOTING

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS1 I/O check, sensor check

FSCB PJ11-2 (ON)

FS-527 I-11 to 12

3

PS10 I/O check, sensor check

FSCB CN7-3 (ON)

FS-529 B-4 to 5

4

Change FSCB

17. JAM DISPLAY

Field Service Ver. 1.0 Apr. 2010

bizhub 423/363/283/223

17.3.20 Code: 72-18

Relevant parts

Relevant parts

Paper passage sensor/2 (PS2) Registration sensor (PS10)

FS control board (FSCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS2 I/O check, sensor check

FSCB PJ11-8 (ON)

FS-527 I-11

3

PS10 I/O check, sensor check

FSCB PJ13-8 (ON)

FS-527 B to C-5

4

Change FSCB

17.3.21 Code: 72-19

Relevant parts

Relevant parts

Conveyance motor (M4) Upper path sensor (PS8) Lower path sensor (PS9) Registration sensor (PS10)

Printer control board (PRCB)

TROUBLESHOOTING

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS8 I/O check, sensor check

FSCB PJ14-12 (ON)

FS-527 J-5

3

PS9 I/O check, sensor check

FSCB PJ16-5 (ON)

FS-527 J-4

4

PS10 I/O check, sensor check

FSCB PJ13-8 (ON)

FS-527 B to C-5

5

M4 operation check

FSCB PJ10-5 to 8

FS-527 B to C-3

6

FSCB F7 conduction check

7

Change FSCB

17.3.22 Code: 72-21

(1)

When FS-527 is installed

Relevant parts

Relevant parts

Lower path sensor (PS9) Tray 2 paper detection sensor (PS16)

FS control board (FSCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS9 I/O check, sensor check

FSCB PJ16-5 (ON)

FS-527 J-4

3

PS16 I/O check, sensor check

FSCB PJ17-8 (ON)

FS-527 B to C-8

4

Change FSCB

Field Service Ver. 1.0 Apr. 2010

17. JAM DISPLAY

(2)

When FS-529 is installed

Relevant parts

Relevant parts

Paper passage sensor/2 (PS10) Paper empty sensor (PS7)

FS control board (FSCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS10 I/O check, sensor check

FSCB CN7-3 (ON)

FS-529 B-4 to 5

3

PS7 I/O check, sensor check

FSCB CN6-3 (ON)

FS-529 B-1 to 2

4

Change FSCB

17.3.23 Code: 72-22

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Relevant parts

Relevant parts

Registration sensor (PS10) Tray 1 path sensor (PS6)

FS control board (FSCB)

   

WIRING DIAGRAM

Step

Action

Control signal

Location (Electri-

cal component)

1

Initial check items

2

PS10 I/O check, sensor check

FSCB PJ13-8 (ON)

FS-527 B to C-5

3

PS6 I/O check, sensor check

FSCB PJ14-9 (ON)

FS-527 J-5

4

Change FSCB