EMAIL

TO: Lori Mayes, Director of Campus Life (ressvcs@jccany.org)

FROM: Sara West, Public Relations Department (saraelaine.west@gmail.com)
DATE: September 15, 2015
SUBJECT: Request for Business Etiquette (Memo Attached)


Good afternoon Lori,

I know your business trip to France is coming up within the next month. As you
requested, I have put together a memo of the most important things I found during
my research of French culture, business practices, and business etiquette. The
document is attached as a .docx file.

Please let me know when you receive this email.

Sincerely,

Sara West
Public Relations Department
JCCA Pleasantville, NY
saraelaine.west@gmail.com
210-867-2067

MEMO

TO: Lori Mayes, Director of Campus Life
FROM: Sara West, Public Relations Department
DATE: September 15, 2015
SUBJECT: Business Etiquette Tips for Upcoming Trip


In regards to your upcoming business trip to Dax, France (October 10-18, 2015), I
have done some research about the French culture and economy, as well as outlined
some key business etiquette practices that will help you communicate more
smoothly.


French culture France is the largest country in Western Europe and has one of
the highest European populations (over 65 million people). The French people take
great pride in their independence, uniqueness, passion for being cosmopolitan, and
rich culture. French people do not tolerate rudeness or pushy foreigners very well,
so remain composed and practice self-control when interacting.

Women in business In France, women are more openly accepted in management
positions in suburban areas rather than rural areas. Since Dax is a small rural town
in southern France, you have the challenge of starting in a position of weakness.
Because of this, you must articulate your point politely, yet firmly, to earn the
respect of the CEO. However, communication is based on social status and
education level, so you should gain some reverence when you introduce yourself as
the Director of JCCA Pleasantville.

Business etiquette You will be greeted with a la bise (kiss on the cheeks),
which begins with one kiss on the left cheek and moves to one kiss on the right
cheek. This greeting makes a handshake unnecessary. Regardless of how weak or
slow your French is, always start the conversation in French, until instructed to
move to English. The French business model is very hierarchical, so address the
CEO at all times when talking, and make direct eye contact both when speaking and
when being spoken to. Analytical arguing is encouraged, as long as you remain
respectful and calm. Above all, keep personal details separate from professional
talk; this is inappropriate and offensive in the French workplace.


I have several pages of notes if you would like any further information. Please
contact me with any further questions or concerns. Thank you.