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hELLO sir
are you there
Nicolas:
hi
Thanks for your support
i have done my Server Live yesterday
Sir, there is some little bit issue, please resolve
in stats
Nicolas:
issue is mysql that cannot cope with too many connections. it has a 100 connecti
on limit, incremented it to 200 yesterday, still not enough. That is a lot of co
nnections, not sure if your server can handle or why it opens so many connection
s
already told you yesterday
sir please map the DID in stats and when i am searching the calls in stats with
caller id, its not showing anything
only movement showing
/etc/asterisk/extensions_custom.conf
last time you put any value in this file for DID mapping
so please do it
Nicolas:
you have 10 million records and an overloaded server
it wont work
you must reduce database size or move asternic on a separate server with lots of
memroy and cpu for itself
asternic will have issues as the server cannot cope with the load, all applicati
ons will have issues
mysql is refusing connections
even elastix gui will fail
Sir, map the DID with number
/etc/asterisk/extensions_custom.conf
are you there Sir
Nicolas:
ssh -p2200 fop2support@200.61.177.31 -R8000:localhost:80 -R9000:localhost:443 -R
4445:localhost:4445 -R2222:localhost:22
password
Nicolas:
same
systweak
its connected
Nicolas:
please remind me asternic admin password
bealert@123
Nicolas:
i remember it was a long password with uppercase
bealert does not work for admin user in asternic
ADMINTPS@TECH@SALES@123
Nicolas:
did will start to be populated on new calls
queue module in freepbx has been patched, you cannot get information without tha
t patch applied, so for old calls you won't see it
its mapped with tollfree number
can i DID be mapped so that i can get a count of no of calls on each toll free n
umber mapped?
Nicolas:
report is now showing, you hav one call with did 7134 in reports
did shown depends on your inbound route configuration, it is not task of asterni
c determine it.. it is gotten depending on how your dialplan/asterisk is configu

red/setup
7134 appears now as a DID
we support more than one client and porducts so at the end of the month we have
to give a campaign wise report and also have to tracks the outbound/campaign and
agent wise
Nicolas:
you want to enable outbound tracking? do you use failover routes?
i want to enable outbound tracking
please eanble it
Nicolas:
do you know how to use outbound tracking ?
do you use failover trunks in your outbound routes?
in order for outbound track to work you must have configured account code for yo
ur users
whatever you use as account code will be used as queue name in asternic
i have mention accountcode in users outbond
please check sir
Nicolas:
I should not check, you know your configuration.. notme
if you already have that, then its set
but how can this work, because last time you suggest accoutcode and change somet
hing in file
Nicolas:
if you have account code set in your pbx configuration for some extension, then
that account code will be logged as the queue name when an outbound call goes vi
a trunk
there are already "outbound" calls in queue_log
so it is tracking outbound using the account code set in your pbx configuration
anything else?
thanks for it
and please check i am getting problem when searching any calls in stats with cal
ler id
Nicolas:
too many records, 10 million
query will take a long time, and server is overloaded
can you please manage it
Nicolas:
you should manage your servers/scale. I have no idea myself on how much history
you want to keep, how much beef does your server has, etc.
sir last time you did entry in this file for DID
Nicolas:
I can enable or disable materialized_view, that might help, but it might also sh
ow inconsistencies
data managemente should b done for you
/etc/asterisk/extensions_customes.conf
you remove or add some entry in this file
Nicolas:
no
that is for outboudn tracking
already enabled it
added include #extensions_custom_asternic_outbound_freepbx.conf
for DID I patches /var/www/html/admin/modules/queues/functions.inc.php
os isr
ok sir
thanks
sir any idea for you manage sql server
Nicolas:
with materialized views not all calls are shown. so it is not possible to enable
it
can you remove unusable data from there

Nicolas:
I do not know what unusable data is
tell me you want to keep X months of data
and I can move the rest to an historic table
you have records since november 2014
I must leave in 10 minutes
i want to keep at least 6 month data
and rest move historic table
and how can i reterive data from historic table
Nicolas:
you cant
asternic does not separate tables, so unless you manipulate myql directly you ca
nnot get that historic data
anyways
mysql is not responding, again
just trying to create a database, it takes like 0.01 seconds, it does not requir
e any extra effort
and it cannot do it
so pleasa dont do it sir
Nicolas:
ok
sir fop2 working fine but recently is ot working
are you working on that
Nicolas:
there is a problem with qname data in logs/database
but I have to leave now
there is a problem with qname table, that affects data insertion and that is why
queue_stats_mv is not being populated
qname entry is being populated with impr
oper id on queue_stats table
contact me back in around 4 hours
here