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Quidway S9300 Terabit Routing Switch

V100R002C00

Routine Maintenance

Issue

03

Date

2009-09-20

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Copyright Huawei Technologies Co., Ltd.

Huawei Technologies Co., Ltd. provides customers with comprehensive technical support and service. For any
assistance, please contact our local office or company headquarters.

Huawei Technologies Co., Ltd.


Address:

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Shenzhen 518129
People's Republic of China

Website:

http://www.huawei.com

Email:

support@huawei.com

Copyright Huawei Technologies Co., Ltd. 2009. All rights reserved.


No part of this document may be reproduced or transmitted in any form or by any means without prior written
consent of Huawei Technologies Co., Ltd.

Trademarks and Permissions


and other Huawei trademarks are the property of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective holders.

Notice
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but the statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.

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Routine Maintenance

Contents

Contents
About This Document.....................................................................................................................1
1 Routine Maintenance Overview.............................................................................................1-1
1.1 Objective of Routine Maintenance..................................................................................................................1-2
1.2 Maintenance Specifications.............................................................................................................................1-2
1.3 Classification of Routine Maintenance...........................................................................................................1-3
1.3.1 Daily Routine Maintenance....................................................................................................................1-3
1.3.2 Periodic Routine Maintenance...............................................................................................................1-4
1.4 Use of Routine Maintenance Record Forms...................................................................................................1-4

2 Routine Maintenance Items.....................................................................................................2-1


2.1 Routine Maintenance Cycle and Items............................................................................................................2-2
2.2 Daily Maintenance Items................................................................................................................................2-3
2.2.1 Temperature and Voltage of Boards......................................................................................................2-3
2.2.2 Log and Alarm.......................................................................................................................................2-4
2.2.3 Operation of the Device.........................................................................................................................2-4
2.3 Weekly Maintenance Items.............................................................................................................................2-5
2.3.1 Basic Configurations of the Device.......................................................................................................2-6
2.3.2 Interface Configuration..........................................................................................................................2-7
2.3.3 Operation of the Device.........................................................................................................................2-8
2.4 Monthly Maintenance Items............................................................................................................................2-8
2.4.1 Operation of the Device.........................................................................................................................2-9
2.4.2 Configuration File..................................................................................................................................2-9
2.4.3 Log File................................................................................................................................................2-10
2.4.4 Status of Services.................................................................................................................................2-10
2.5 Quarterly Maintenance Items........................................................................................................................2-18
2.5.1 Environment of the Equipment Room.................................................................................................2-18
2.5.2 Environment Inside the Cabinet...........................................................................................................2-19
2.5.3 User and Security Management...........................................................................................................2-19
2.5.4 Basic Configurations of the Device.....................................................................................................2-20
2.6 Half Yearly Maintenance Items....................................................................................................................2-20
2.6.1 Power Supply System...........................................................................................................................2-21
2.7 Yearly Maintenance Items............................................................................................................................2-21
2.7.1 Environment of the Equipment Room.................................................................................................2-21
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Routine Maintenance
2.7.2 Environment Inside the Cabinet...........................................................................................................2-22
2.7.3 Yearly Check........................................................................................................................................2-22

3 Maintenance Guidelines...........................................................................................................3-1
3.1 Cleaning the Equipment..................................................................................................................................3-2
3.1.1 Cleaning the Air Filter............................................................................................................................3-2
3.1.2 Cleaning the Fan Frame.........................................................................................................................3-3
3.1.3 Cleaning the Boards...............................................................................................................................3-6
3.2 Backup and Restoration..................................................................................................................................3-7
3.2.1 Backing Up the Configuration Files.......................................................................................................3-7
3.2.2 Restoring the Configuration Files..........................................................................................................3-9

4 Routine Maintenance Record Forms......................................................................................4-1


4.1 Daily Maintenance Record Form....................................................................................................................4-2
4.2 Weekly Maintenance Record Form.................................................................................................................4-3
4.3 Monthly Maintenance Record Form...............................................................................................................4-4
4.4 Quarterly Maintenance Record Form..............................................................................................................4-8
4.5 Half Yearly Maintenance Record Form..........................................................................................................4-9
4.6 Yearly Maintenance Record Form..................................................................................................................4-9
4.7 Problem Record Form...................................................................................................................................4-10

5 Recommended Maintenance Items........................................................................................ 5-1


6 Risky Operations........................................................................................................................6-1
6.1 Risky Hardware Operations............................................................................................................................6-2
6.2 Risky Command Executions...........................................................................................................................6-3

7 Common Maintenance Commands........................................................................................7-1

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Figures

Figures
Figure 3-1 Removing an air filter.........................................................................................................................3-2
Figure 3-2 Installing an air filter..........................................................................................................................3-3
Figure 3-3 Removing a fan module......................................................................................................................3-4
Figure 3-4 Installing a fan module.......................................................................................................................3-5

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Routine Maintenance

Tables

Tables
Table 2-1 Routine maintenance items..................................................................................................................2-2
Table 2-2 Temperature and voltage of boards......................................................................................................2-3
Table 2-3 Log and alarm......................................................................................................................................2-4
Table 2-4 Operation of the device........................................................................................................................2-4
Table 2-5 Basic configurations of the device.......................................................................................................2-6
Table 2-6 Interface configuration.........................................................................................................................2-7
Table 2-7 Operation of the device........................................................................................................................2-8
Table 2-8 Operation of the device........................................................................................................................2-9
Table 2-9 Configuration file.................................................................................................................................2-9
Table 2-10 Log file.............................................................................................................................................2-10
Table 2-11 Routing protocols.............................................................................................................................2-10
Table 2-12 L2VPN.............................................................................................................................................2-12
Table 2-13 L3VPN.............................................................................................................................................2-13
Table 2-14 Ethernet............................................................................................................................................2-14
Table 2-15 Reliability.........................................................................................................................................2-15
Table 2-16 Multicast services.............................................................................................................................2-16
Table 2-17 MPLS...............................................................................................................................................2-17
Table 2-18 PoE...................................................................................................................................................2-17
Table 2-19 Environment of the equipment room...............................................................................................2-18
Table 2-20 Environment inside the cabinet........................................................................................................2-19
Table 2-21 User and security management........................................................................................................2-19
Table 2-22 Basic configurations of the device...................................................................................................2-20
Table 2-23 Power supply system........................................................................................................................2-21
Table 2-24 Environment of the equipment room...............................................................................................2-21
Table 2-25 Environment inside the cabinet........................................................................................................2-22
Table 5-1 Recommended maintenance items.......................................................................................................5-1
Table 6-1 Risky hardware operations...................................................................................................................6-2
Table 6-2 Risky command executions..................................................................................................................6-3
Table 7-1 Common maintenance commands.......................................................................................................7-1

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Routine Maintenance

About This Document

About This Document


Purpose
This document lists the routine maintenance items and provides the operation guidelines.

Related Versions
The following table lists the product versions related to this document.
Product Name

Version

S9300

V100R002C00

Intended Audience
This document is intended for:
l

On-site maintenance engineers

Network monitoring engineers

System maintenance engineers

Organization
This document is organized as follows.

Issue 03 (2009-09-20)

Chapter

Content

1 Routine Maintenance
Overview

This section describes the principles and specifications for


routine maintenance and classification of routine
maintenance items, and provides the forms used in routine
maintenance.

2 Routine Maintenance
Items

This section describes the routine maintenance tasks for the


device, and the operation guide and reference criteria of these
tasks.

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Routine Maintenance

About This Document

Chapter

Content

3 Maintenance Guidelines

This section provides the guidelines for routine maintenance.

4 Routine Maintenance
Record Forms

This section provides the forms used in routine maintenance.

5 Recommended
Maintenance Items

This section provides a simplified table of daily and weekly


maintenance items.

6 Risky Operations

This section describes the operations that may cause human


injury or equipment fault.

7 Common Maintenance
Commands

This section describes the commonly used commands for


routine maintenance.

Conventions
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol

Description

DANGER

WARNING

CAUTION

Indicates a hazard with a high level of risk, which if not


avoided, will result in death or serious injury.
Indicates a hazard with a medium or low level of risk, which
if not avoided, could result in minor or moderate injury.
Indicates a potentially hazardous situation, which if not
avoided, could result in equipment damage, data loss,
performance degradation, or unexpected results.

TIP

Indicates a tip that may help you solve a problem or save


time.

NOTE

Provides additional information to emphasize or supplement


important points of the main text.

General Conventions
The general conventions that may be found in this document are defined as follows.

Convention

Description

Times New Roman

Normal paragraphs are in Times New Roman.

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Convention

Description

Boldface

Names of files, directories, folders, and users are in


boldface. For example, log in as user root.

Italic

Book titles are in italics.

Courier New

Examples of information displayed on the screen are in


Courier New.

Command Conventions
The command conventions that may be found in this document are defined as follows.
Convention

Description

Boldface

The keywords of a command line are in boldface.

Italic

Command arguments are in italics.

[]

Items (keywords or arguments) in brackets [ ] are optional.

{ x | y | ... }

Optional items are grouped in braces and separated by


vertical bars. One item is selected.

[ x | y | ... ]

Optional items are grouped in brackets and separated by


vertical bars. One item is selected or no item is selected.

{ x | y | ... }*

Optional items are grouped in braces and separated by


vertical bars. A minimum of one item or a maximum of all
items can be selected.

[ x | y | ... ]*

Optional items are grouped in brackets and separated by


vertical bars. Several items or no item can be selected.

&<1-n>

The parameter before the & sign can be repeated 1 to n times.

A line starting with the # sign is comments.

GUI Conventions
The GUI conventions that may be found in this document are defined as follows.

Issue 03 (2009-09-20)

Convention

Description

Boldface

Buttons, menus, parameters, tabs, window, and dialog titles


are in boldface. For example, click OK.

>

Multi-level menus are in boldface and separated by the ">"


signs. For example, choose File > Create > Folder.

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Keyboard Operations
The keyboard operations that may be found in this document are defined as follows.
Format

Description

Key

Press the key. For example, press Enter and press Tab.

Key 1+Key 2

Press the keys concurrently. For example, pressing Ctrl+Alt


+A means the three keys should be pressed concurrently.

Key 1, Key 2

Press the keys in turn. For example, pressing Alt, A means


the two keys should be pressed in turn.

Mouse Operations
The mouse operations that may be found in this document are defined as follows.
Action

Description

Click

Select and release the primary mouse button without moving


the pointer.

Double-click

Press the primary mouse button twice continuously and


quickly without moving the pointer.

Drag

Press and hold the primary mouse button and move the
pointer to a certain position.

Update History
Updates between document versions are cumulative. Therefore, the latest document version
contains all updates made to previous versions.

Issue 03 (2009-09-20)
Based on issue 02 (2009-08-15), the document is updated as follows:
The following information is modified:
l

2.1 Routine Maintenance Cycle and Items

Issue 02 (2009-08-15)
Based on issue 01 (2009-07-29), the document is updated as follows:
The following information is modified:

Daily Maintenance Items: 2.4.4 Status of Services

Weekly Maintenance Items: 2.3.3 Operation of the Device


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Routine Maintenance

About This Document

Monthly Maintenance Items: 2.5.1 Environment of the Equipment Room

Monthly Maintenance Items: 2.4.1 Operation of the Device

Issue 01 (2009-07-29)
Initial commercial release.

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Routine Maintenance

1 Routine Maintenance Overview

Routine Maintenance Overview

About This Chapter


This chapter describes the principles and specifications for routine maintenance and
classification of routine maintenance items, and provides the forms used in routine maintenance.
1.1 Objective of Routine Maintenance
This section describes the purpose of routine maintenance.
1.2 Maintenance Specifications
This section describes the principles of routine maintenance, including the following:
specifications for the environment of the equipment room, requirements for the maintenance
personnel, specifications for maintenance, specifications for maintenance terminals, and the
other specifications.
1.3 Classification of Routine Maintenance
This section describes the classification of routine maintenance tasks.
1.4 Use of Routine Maintenance Record Forms
This section describes the usage of maintenance tables.

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Routine Maintenance

1 Routine Maintenance Overview

1.1 Objective of Routine Maintenance


This section describes the purpose of routine maintenance.
Routine Maintenance is preventive maintenance measure conducted during the normal operation
of the device. Routine Maintenance helps to discover the defects or possible faults of the device
and rectify them, on time. Routine maintenance guarantees long-term, stable, and reliable
operation of the device.
NOTE

This manual describes the procedure for maintaining the device through the command line interface (CLI).
To maintain the device through the Huawei network management system (NMS), refer to the relevant
manual.

1.2 Maintenance Specifications


This section describes the principles of routine maintenance, including the following:
specifications for the environment of the equipment room, requirements for the maintenance
personnel, specifications for maintenance, specifications for maintenance terminals, and the
other specifications.
Pay attention to the following specifications while maintaining the device:

Specifications for the Environment of the Equipment Room


Adhere to the following rules:
l

Maintain the environment of the equipment room in compliance with the related industry
standards.

Keep the room clean, tidy, dust-proof, and moisture-proof.

Take precautions to prevent the growth of fungi and mildew.

Take precautions to prevent the entry of rodents and insects into the room.

Requirements for the Maintenance Personnel


Maintenance personnel should meet the following requirements:
l

Only trained maintenance personnel can undertake maintenance tasks.

The maintenance personnel must be familiar with maintenance theory, and be good at basic
operation skills and emergency handling skills.
During maintenance, the personnel must strictly follow the operation procedures and
industry safety standards to prevent accidents.

Specifications for Maintenance


Adhere to the following rules:

1-2

Establish scientific and strict regulations to ensure effective device maintenance.

Carry out a check periodically and maintain the records.


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1 Routine Maintenance Overview

Manage management-level passwords properly and change them regularly to ensure


security. Assign different passwords to maintenance personnel to ensure system security.

Record all the significant operations, such as board switching, system resetting, and
software loading. Before performing such operations, analyze the situation and take backup
emergency and security measures.

Authorize and control the modification of data, back up the data before modification, and
maintain modification records.

Wear anti-static wrist straps while operating the device. If a board is faulty, store it in an
anti-static bag.

Specifications for Maintenance Terminals


Adhere to the following rules:
l

Do not install invalid firewall software and anti-virus software on the maintenance terminal.

Other Specifications
Adhere to the following rules:
l

Ensure the availability of spare parts, especially the boards. In case of failure, replace the
faulty part.

Return the faulty part to the Huawei local office or the sales agent of Huawei for repair.

If the fault cannot be rectified, contact the Huawei Customer Service Center or the local
Huawei office for technical assistance.

1.3 Classification of Routine Maintenance


This section describes the classification of routine maintenance tasks.
According to the maintenance period, routine maintenance is classified into two types: daily
routine maintenance and periodic routine maintenance.
1.3.1 Daily Routine Maintenance
1.3.2 Periodic Routine Maintenance

1.3.1 Daily Routine Maintenance


Daily routine maintenance is carried out by the ordinary maintenance personnel.
The daily routine maintenance items are:
l

Alarm system

Operation status of the device

Daily routine maintenance is performed to:


l

Locate alarms or other problems and solve them promptly. This helps in the stable
functioning of the device and lowers the failure rate.

Find out the faults on the links or connections quickly and solve them to ensure normal
provision of services.

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1 Routine Maintenance Overview


l

Have real-time information about the operation of the device and the network. This helps
to improve the efficiency of troubleshooting.

1.3.2 Periodic Routine Maintenance


Periodic routine maintenance is relatively complex. It must be carried out by the maintenance
personnel who have undergone professional trainings.
The periodic routine maintenance items are:
l

Power supply

Grounding resistance

Dust on the device

Periodic maintenance is done to:


l

Ensure the secure and stable operation of the device for a long period.

Check for problems such as device aging, function failures, and performance degradation.
You can do this by regularly checking, testing and cleaning the devices and creating a
backup of the data.

1.4 Use of Routine Maintenance Record Forms


This section describes the usage of maintenance tables.
During maintenance, record the check results for future reference. 4 Routine Maintenance
Record Forms provides the following record forms:
l

Daily maintenance record form

Weekly maintenance record form

Monthly maintenance record form

Quarterly maintenance record form

Half yearly maintenance record form

Yearly maintenance record form

Problem record form

The maintenance personnel should fill in the record form after the inspection.
You can modify the record form as required or append the maintenance details to the record
form to compile a maintenance manual.
When filling in the record form, you can select "Normal" or "Abnormal" in the Check Result
column. You can also describe the fault in the Description column.
Record troubleshooting procedures and maintenance results in the problem record form.

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2 Routine Maintenance Items

Routine Maintenance Items

About This Chapter


This chapter lists the routine maintenance items.
2.1 Routine Maintenance Cycle and Items
This section describes the routine maintenance items. You can select the routine maintenance
cycle and items according to the table.
2.2 Daily Maintenance Items
This section describes the daily equipment maintenance tasks, the operation guidelines, and
reference standard.
2.3 Weekly Maintenance Items
This section describes the weekly equipment maintenance tasks, the operation guidelines, and
reference standard.
2.4 Monthly Maintenance Items
This section describes the monthly equipment maintenance tasks, the operation guidelines, and
reference standard.
2.5 Quarterly Maintenance Items
This section describes the quarterly equipment maintenance tasks, the operation guidelines, and
reference standard.
2.6 Half Yearly Maintenance Items
This section describes the half yearly equipment maintenance tasks, the operation guidelines,
and reference standard.
2.7 Yearly Maintenance Items
This section describes the yearly equipment maintenance tasks, the operation guidelines, and
reference standard.

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2 Routine Maintenance Items

2.1 Routine Maintenance Cycle and Items


This section describes the routine maintenance items. You can select the routine maintenance
cycle and items according to the table.
NOTE

The installation tools, meters, and related devices are not delivered with the S9300.

Meters must be calibrated before use.

The routine maintenance items provide references and suggestions for maintenance of the
running environment, software and hardware of the S9300.
In routine maintenance, you can maintain the S9300 according to the maintenance items. In
addition, you can add or delete routine maintenance items according to the actual networking
and environment of the equipment room.
Table 2-1 lists all the routine maintenance items mentioned in this document.
Table 2-1 Routine maintenance items
Maintenance
Period

Maintenance Items

Daily

Temperature and Voltage of Boards


Log and Alarm
Operation of the Device

Weekly

Basic Configurations of the Device


Interface Configuration
Operation of the Device

Monthly

Operation of the Device


Configuration File
Log File
Status of Services

Quarterly

Environment of the Equipment Room


Environment Inside the Cabinet
User and Security Management
Basic Configurations of the Device

Half Yearly

Power Supply System

Yearly

Environment of the Equipment Room


Environment Inside the Cabinet

2-2

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Maintenance
Period

2 Routine Maintenance Items

Maintenance Items
Yearly Check

2.2 Daily Maintenance Items


This section describes the daily equipment maintenance tasks, the operation guidelines, and
reference standard.
2.2.1 Temperature and Voltage of Boards
2.2.2 Log and Alarm
2.2.3 Operation of the Device

2.2.1 Temperature and Voltage of Boards


Table 2-2 Temperature and voltage of boards

Issue 03 (2009-09-20)

Maintenance Item

Guidance

Specification

Temperature

Run the display temperature


{ all | slot } or display health
command.

The temperature of the


boards should be in the
specified range. That is, the
value of Status is normal.

Voltage

Run the display voltage { all |


slot } or display health
command.

The voltage of the boards


should be in the specified
range. That is, the value of
Status is normal.

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2 Routine Maintenance Items

2.2.2 Log and Alarm


Table 2-3 Log and alarm
Maintenance Item

Guidance

Specification

Alarm

Run the display alarm


all command to view the
alarm information, such
as information about hot
backup, restart, hot swap
of board, fan swap,
plugging in and out of
power supply,
temperature exception,
abnormal clock, and
abnormal chip.

No alarm is reported.

If any alarm is displayed, record it.


If the severity level of the alarm is
higher than "Critical", analyze the
alarm and rectify the fault
immediately.

A large amount of repeated


information should not be
displayed in the log. If this occurs,
analyze the log and remove the
fault on time.

Run the display


trapbuffer command .
Run the display
logbuffer command.

Log

NOTE

For the detailed explanation of logs and alarms, see the Quidway S9300 Terabit Routing Switch Alarm
Reference and Quidway S9300 Terabit Routing Switch Log Reference.

2.2.3 Operation of the Device


Table 2-4 Operation of the device
Maintenance Item

Guidance

Specification

Status of a board

Run the display device


command.

The value of Online should be


Present.

The value of Power should be


PowerOn.

The value of Register should be


Registered.

The value of Alarm should be


Normal.

The value of State should be On.

If the Present field of the power


supply module is YES, the value of
State should be Supply.

Status of the power


supply module

Run the display power


system command.
Run the display health
command.

2-4

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2 Routine Maintenance Items

Maintenance Item

Guidance

Specification

Status of the fan


module

Run the display fan or


display health command.

The value of Present should be


YES.

The value of register should be


YES.

The value of CPU Usage should be


less than the value of Upper
Limit.

If the CPU usage is too high for a


long period, examine the device and
identify the cause.

Run the display memoryusage [ slave | slot slot-id ]


or display health
command.

The value should be less than the


value of Upper Limit.

If the memory usage is too high for


a long period, examine the device
and identify the cause.

Run the display interface


command to display the
input rate and the output
rate in the last five minutes.
Compare the current traffic
with the interface
bandwidth.

The value should be less than 80%.

If the utilization is greater than 80%,


record the event and determine
whether to expand the capacity.

Check whether the statistics of


errors occur on the incoming and the
outgoing interfaces. Pay attention to
the increasing errors and the error
interval.

Run the display interface


brief command.

The value of Status should be up.

The status of the unused interfaces


is down.

CPU usage

Run the display cpuusage [ slave | slot slot-id ]


or display health
command.

Memory usage

Traffic on an interface

Status of interfaces
and links

2.3 Weekly Maintenance Items


This section describes the weekly equipment maintenance tasks, the operation guidelines, and
reference standard.
2.3.1 Basic Configurations of the Device
2.3.2 Interface Configuration
2.3.3 Operation of the Device

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2 Routine Maintenance Items

2.3.1 Basic Configurations of the Device


Table 2-5 Basic configurations of the device
Maintenance Item

Guidance

Specification

Configuration files

Run the display currentconfiguration commands.

The current
configurations should be
the same as those saved.

The configurations
should meet the
requirements.

Run the compare configuration


command to check whether the
current configuration is consistent
with the saved configuration.
Configuration files of
the active and standby
boards

Run the dir and display startup


commands.

The filenames, size, time


for the configuration
files of the active and
standby boards should be
identical.

license files

Run the display license command.

The license is activated


and does not expire. The
expiry date of the license
is specified by the run
time field.

Patch

Run the dir and display patchinformation commands.

The patch files should


meet the requirements.

The patch has taken


effect. That is, the values
of "Total Patch Unit" and
"Running Patch Unit"
must be the same.

All the files in the CF


card and flash should be
of use. Delete obsolete
files by using the delete /
unreserved command.

Free memory in the CF


card and flash

2-6

Run the dir command.

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2.3.2 Interface Configuration


Table 2-6 Interface configuration
Maintenance Item

Guidance

Interface configuration Run the display


interface or display
currentconfiguration
command.

Interface description

Issue 03 (2009-09-20)

Run the display


interface command.

Specification
l

The interface that is in the Down state


cannot have configuration but can have
the shutdown command.

The interfaces that are in the Up state


must have configurations.

The interfaces are in full-duplex mode.

After two query operations, the Input


and Output packets on an interface in
Up state should be increased. If no
traffic is transmitted or received on the
interface, the packets are not increased.

After two query operations, the number


of discarded packets should be the
same as the number of error packets.
That is, there are no packets newly
discarded or new error packets.

The speed and duplex mode must be


consistent at the two ends.

All the activated interfaces should be


described in accordance to a certain
rule.

If there is no relevant rule, abide by the


following rule: local device name/local
port number/remote device name/
remote port number/remote port rate.

IP address

Run the display


interface command.

For the IP addresses of the point-topoint interfaces, the subnet mask is set
to 30 bits.

MTU

Run the display


interface command.

The MTU value of the local interface


must be the same as that of the peer
interface.

IP interface
information

Run the display ip


interface brief
command.

The output includes the IP address, the


physical status of the interface, the status
of the protocol, and the interface
description.

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2.3.3 Operation of the Device


Table 2-7 Operation of the device
Maintenance Item

Guidance

Specification

Login through Telnet or


the console port

Log in to the device through


Telnet or the console port.

Log in successfully.

Active/standby
switchover status

Run the display switchover


state command.

When the software and


hardware of the device run
normally and the versions
are identical, the following
information should be
displayed.
Master MPU: Realtime and
routine backup.
Slave MPU: Receiving
realtime and routine data.

If no standby board is
configured, "Master MPU:
Waiting for slave to be
inserted." is displayed.

Versions of the active and


standby boards

Run the display startup


command.

The software versions of the


active and the standby
boards should be identical.

FTP service port

Run the display ftp-server


command.

The FTP service ports that


are not in service should be
disabled.

Mirroring interface

Run the display mirror-port


command.

The mirroring interfaces


that are not in service should
be removed through using
undo observe-port
command.

Abnormal resetting of
boards

Run the display reset-reason


command.

No board is reset abnormally.

2.4 Monthly Maintenance Items


This section describes the monthly equipment maintenance tasks, the operation guidelines, and
reference standard.
2.4.1 Operation of the Device
2.4.2 Configuration File
2.4.3 Log File
2-8

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2.4.4 Status of Services

2.4.1 Operation of the Device


Table 2-8 Operation of the device
Maintenance Item

Guidance

Specification

Software versions of the


system and boards

Run the display version or


check version
allcommand.

The software versions of the


system and boards must meet
the requirements.

The versions of the active and


standby boards must be
identical.

Versions of the system


management software
(SMS) and the CANbus of
the board

Run the display


environment version
command.

The versions of the system


management software (SMS)
and the CANbus of the board
must meet the requirements.

System clock

Run the display clock


command.

The system time must be


identical with the local time.
(The offset is within five
minutes).

If the time offset is more than


five minutes, adjust the system
time or NTP configuration by
using the clock command.

2.4.2 Configuration File


Table 2-9 Configuration file
Maintenance Item

Guidance

Reference

Configuration file
backup

If the TFTP mode is used, run the tftp


put command in the user view.

If the FTP mode is used, run the get


command in the FTP client view to
back up the configuration file to the
FTP server.

The configuration file


on the device is also
stored on the server.

For details, see "3.2.1 Backing Up the


Configuration Files."

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2.4.3 Log File


Table 2-10 Log file
Maintenance
Item

Guidance

Specification

Log file backup

Back up the log file to the server.

Run the save logfile command


to save the log file to the CF
card.

Back up the log file to the


server by running the tftp put
command in user view through
the TFTP or by running the
get command in client view
through the FTP.

The log file saved on the server


is the same as the log file on the
device.

NOTE
For details about how to back up the
log file through the TFTP or FTP, see
3.2.1 Backing Up the
Configuration Files.

2.4.4 Status of Services


Routing Protocols
Table 2-11 Routing protocols
Maintenance
Item

Guidance

Specification

OSPF router ID

Run the display currentconfiguration configuration


ospf or the display router id
command.

The router ID should use the


address of the loopback
interface.

If the loopback interface is not


assigned an IP address, use the
IP address of the incoming
interface or the IP address of an
interface least to be down.

The router ID should be


identical with the OSPF
process ID.

It is recommended that you


advertise routes by using the
network command.

You can also import routes by


using the import command.

OSPF route import

2-10

Run the display currentconfiguration configuration


ospf command.

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Maintenance
Item

Guidance

Specification

Virtual OSPF link

Run the display ospf vlink


command.

The virtual link should not be


used.

OSPF STUB area

Run the display currentconfiguration configuration


ospf command.

The import-route command


should not be configured for
the stub area.

OSPF error packets

Run the display ospf error


command and after five minutes,
run this command again. Collect
the number of error packets for
comparison.

The number of error packets


should not increase.

Status of OSPF
neighbor
relationship

Run the display ospf peer


command.

The value of Status should be


Full.

Run the display ospf peer lastnbr-down command.

The neighbor relationship


should be kept for at least one
day.

Normally, no neighbor is in
Down state.

The system ID is an extension


of the loopback interface
address.

If no loopback interface
address is assigned, use the IP
address of the incoming
interface.

It is recommended that you


configure the router to
advertise routes by using
network.

You can also configure the


router to import routes by using
the import command.

IS-IS system ID

IS-IS route import

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2 Routine Maintenance Items

Run the display currentconfiguration configuration


isis command.

Run the display currentconfiguration configuration


isis command.

IS-IS address

Run the display currentconfiguration configuration


isis command.

The network entity can have


only one address.

Status of IS-IS
neighbor
relationship

Run the display isis peer


command.

The value of Status should be


Up.

Status of RIP
neighbor
relationship

Run the display rip neighbor


command.

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Maintenance
Item

Guidance

Specification

BGP route
advertisement

Run the display currentconfiguration configuration


bgp command.

Except VPN routes, do not


advertise IP routes by using the
import-route command.

Use the ip route-static ipaddress { mask | mask-length }


null0 command and the
network command to
advertise aggregated routes.

IBGP neighbor
relationship

Run the display currentconfiguration configuration


bgp command.

Establish the neighbor


relationship through the
LoopBack interface that is
always in the UP state.

Status of BGP
neighbor
relationship

Run the display bgp peer


command.

The value of Status should be


Established.

Static route

Run the display ip routing-table


protocol static command.

There should be no redundant


static route.

Routing information

Run the display ip routing-table


statistics command. Compare the
routing information with that
displayed the last time.

For the devices running the


same routing protocol at the
same layer of a network, the
routing entries on all the
devices should be almost
identical. If static routing is
configured, the routing entries
in the routing tables of
different devices may differ.

Run the ping or tracert command


for the sampled routing entries.

L2VPN
Table 2-12 L2VPN

2-12

Maintenance
Item

Guidance

Specification

CCC connection
information

Run the display ccc command.

The value of state should be


up.

VLL connection
information in SVC
mode

Run the display mpls staticl2vc command.

The value of AC Status should


be up.

The value of VC State should


be up.

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Maintenance
Item

Guidance

Specification

VLL connection
information in
Martini mode

Run the display mpls l2vc


command.

The value of Session State of


IDP session should be up.

The value of AC Status should


be up.

The value of VC State should


be up.

If all the L2VPN connections


in Kompella mode are
checked, the value of
connections should be up.

If the L2VPN connection in


Kompella mode of the
specified interface, the value of
local vc state should be up and
the value of remote vc state
should be up.

Run the display vpls connection


command.

The value of VCState should


be up.

Maintenance
Item

Guidance

Specification

VPN routing
information

Run the display ip routing-table


vpn-instance command.

There routes that go to the peer


end CE exist.

Routing attribute
sent or received by a
VPN instance

Run the display ip vpn-instance


verbose command.

Export VPN Targets and


Import VPN Targets should
be configured correctly.

VLL connection
information in
Kompella mode

Status of VPLS
connections

Run the display mpls l2vpn


connection command.

L3VPN
Table 2-13 L3VPN

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Ethernet
Table 2-14 Ethernet
Maintenance
Item

Guidance

Specification

BPDU Tunnel status

Run the display bpdu-tunnel


global config command in the
system view to check the global
configuration of BPDU.

The value of BridgeRole of the


CE should be customer. The
value of BridgeRole of the PE
should be provider.

Run the display stp [ interface


interface-type interface-number1
[ to interface-number2 ] [ brief ]
command to check whether the
device can send or receive the
BPDU packets of the STP.

If the value of Status of the


port is Normal, it indicates
that no loop exists in the
VLAN of the port.

If the value of BPDU Sent of


the port is not 0, it indicates that
the port can send the BPDU
packets of the STP.

If the value of BPDU


Received of the port is not 0, it
indicates that the port can
receive the BPDU packets of
the STP.

The STP status of the specified


port and the root port should be
FORWARDING.

The STP status of the backup


root port should be
DISCARDING.

Run the display stp brief


command.

MSTP status

LDT loop detection

2-14

Run the display loop-detection


command.

When the LDT functions are


configured normally,

display loop-detection
[ interface { interface-type
interface-number | interfacename }]

If no ports are displayed in


Following ports are block for
loop and Following ports are
shutdown for loop, it indicates
that no loop exists in the
VLAN where the loop is
detected.

If the value of Status of the


port is Normal, it indicates that
no loop exists in the VLAN of
the port.

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Reliability
Table 2-15 Reliability
Maintenance
Item

Guidance

Specification

Smart Link status

Run the display smart-link


group command.

The value of Member of the


Smart Link group is correct.

The master interface should be


in ACTIVE state.

The slave interface should be


in INACTIVE state.

The value of Ring State should


be Complete.

The value of Port status of the


primary port should be UP.

The value of Port status of the


secondary port should be
BLOCKED.

The value of WorkingMode


should be the same as the
aggregation mode of the peer
device.

The value of Operate Status


of the Eth-Trunk interface
should be up.

Run the display rrpp verbose


domain command on the active
node.

RRPP status

Link aggregation
status

Issue 03 (2009-09-20)

Run the display eth-trunk


command.

DLDP link status

Run the display dldp command.

The value of DLDP port


state should be
advertisement. If the value of
DLDP link state is disable, it
indicates that the
unidirectional link is detected
on the port. The port is disabled
automatically or manually.
You need to locate and rectify
the fault to ensure that the
services run normally.

VRRP status

Run the display vrrp command.

Run the display vrrp statistics


command.

The value of State should not


be Initialize.

The value of State of the


different devices in a VRRP
backup group should not be
Master at the same time.

The value of Checksum


errors, Version errors, Vrid
errorsshould be zero.

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Maintenance
Item

Guidance

Specification

BFD session status

Run the display bfd session all


verbose command.

The value of State should be


Up or Admindown.

Run the display bfd statistics


command.

The status of all BFD sessions


should be Up.

Run the display efm session all


command.

The value of EFM State


should be detect.

EFM OAM session


status

Multicast Services
Table 2-16 Multicast services
Maintenance
Item

Guidance

Specification

Program watching
situation

Check different types of


programs of users, such as
network programs, free
programs, charge programs based
on the percentage to view the
program watching situation and
watching effect.

The programs should be


watched normally.

Multicast
forwarding table
information

Run the display l2-multicast


forwarding-table command to
view layer 2 multicast forwarding
table.

The multicast forwarding


entries are correct.

Run the display multicast


forwarding-table command to
view layer 3 multicast forwarding
table.

2-16

IGMP routing
information

Run the display igmp routingtable command.

The IGMP routing entries are


correct.

PIM multicast
routing table
information

Run the display pim routingtable command.

The PIM multicast routing


entries are correct.

Multicast routing
protocol

Run the display multicast


routing-table command.

PIM-SM is used in the


multicast domain.

IGMP is enabled on the


interfaces involved in
multicast routing.

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Maintenance
Item

Guidance

Specification

Multicast group

Run the display igmp group


command.

Maintenance
Item

Guidance

Specification

Status of LDP
sessions

Run the display mpls ldp


session command.

The value of Status should be


Operational.

MPLS LSR-ID

Run the display currentconfiguration | include mpls lsrid command.

The LSR-ID should use the


loopback address. The LSR-ID
must be unique in the backbone
network.

If the loopback interface is not


assigned an IP address, use the
IP address of the incoming
interface or the IP address of an
interface that has the least
chance of being down.

The multicast groups to which


the interfaces join are the
multicast groups specified in
the plan.

MPLS
Table 2-17 MPLS

MPLS LDP peer


status

Run the display mpls ldp peer


command.

The value of the Peer


RowStatus field should be
Active.

Status of the VC in
Martini mode

Run the display mpls l2vc


command.

The session status of all VCs


should be up.

Maintenance
Item

Guidance

Specification

Status of PoE power

Run the display poe-power


command.

PoE
Table 2-18 PoE

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At least one PoE power supply


works normally.

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2.5 Quarterly Maintenance Items


This section describes the quarterly equipment maintenance tasks, the operation guidelines, and
reference standard.
2.5.1 Environment of the Equipment Room
2.5.2 Environment Inside the Cabinet
2.5.3 User and Security Management
2.5.4 Basic Configurations of the Device

2.5.1 Environment of the Equipment Room


Table 2-19 Environment of the equipment room
Maintenance
Item

Guidance

Specification

Cleanliness and
tidiness

Examine the device


surface, the components
inside the device, the air
filters, floors, and the
tabletop.

The check items should be clean and tidy.

Clean and replace the air filter in time to


ensure ventilation and heat dissipation of
the cabinet and the fan frames.

Heat dissipation

Examine the heat


dissipation of the device.

The fans must be kept running when the


device is working. Do not switch off the
fans at random unless you clean the
device.

Keep the vent of the device uncovered.

Long-term working temperature: 0 to


45

Short-term working temperature range:


-5 to +55

Long-term relative humidity: 5% RH to


85% RH, non-condensing

Short-term relative humidity: 0% RH to


95% RH, non-condensing

Temperature

Humidity

Observe the thermometer.

Observe the hygrometer.

NOTE

The short-term operating conditions indicate that the successive operation time of the equipment does not
exceed 48 hours, and the accumulated operation time every year does not exceed 15 days.

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2.5.2 Environment Inside the Cabinet

CAUTION
To ensure the heat dissipation of the equipment and smooth airflow through the air filters, you
must clean the air filters periodically. It is recommended that you clean the air filters at least
once a quarter. The air filters should be cleaned more frequently in the poor environment of the
equipment room. In this case, it is recommended that you replace the air filters once a year. For
details about how to clean the air filters, see 3.1.1 Cleaning the Air Filter.

Table 2-20 Environment inside the cabinet


Maintenance
Item

Guidance

Specification

Cable layout

Examine the cable


layout.

Power cables and service cables must be laid out


separately.

The cables must be laid out in order.

Cable labels

Examine the cable


labels.

The cable labels must be clear, accurate, and in


compliance with the related standard.
For details, refer to the appendix in the Installation
Guide.

Surface of the
frame

Examine the
surface of the
frame.

The surface must be in good condition.

Idle slots must be installed with a blank filler


panel.

Heat dissipation
of the frame

Examine heat
dissipation of the
frame.

The frame vent should be clean, and heat


dissipation of the device should be normal.

2.5.3 User and Security Management


Table 2-21 User and security management

Issue 03 (2009-09-20)

Maintenance Item

Guidance

Specification

Administrative user control

Run the display currentconfiguration | include


super password command.

The super password must


be set and it must be in
cipher text.

If the setting is not proper,


use the super password
command to set the super
password in cipher text.

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Maintenance Item

Guidance

Specification

Telnet logon control

Run the display currentconfiguration | include


password command.

The Telnet password must


be different from the super
password.

The Telnet password must


be in cipher text.

Anti-attack detection

Run the display currentconfiguration | include


cpcarcommand.

The anti-attack function


must be enabled.

FTP password control

Run the display ftp-users


command.

The FTP password must be


different from the super
password.

It must be in cipher text.

The password should be in


cipher text and its length
should be more than six
characters.

The password should be


changed on a quarterly
basis.

Password change

Run the local-user username


password cipher password
command in the AAA view.
For the local user adopting
password authentication, run
the set authentication
password command.

2.5.4 Basic Configurations of the Device


Table 2-22 Basic configurations of the device
Maintenance Item

Guidance

Reference

Redundancy
configuration

Run the display currentconfiguration command.

All the configurations


must be useful. Cancel
the unnecessary
configurations.

2.6 Half Yearly Maintenance Items


This section describes the half yearly equipment maintenance tasks, the operation guidelines,
and reference standard.
2.6.1 Power Supply System

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2.6.1 Power Supply System


Table 2-23 Power supply system
Maintenance
Item

Guidance

Reference

Power supply
backup

Check whether there is a


redundant power supply
for backup.

The S9312 and S9306 both have four


power supplies and the S9303 has two
power supplies. The switches of the
power supplies that work in backup mode
are in ON state.

If there is no backup, record this issue.

2.7 Yearly Maintenance Items


This section describes the yearly equipment maintenance tasks, the operation guidelines, and
reference standard.
2.7.1 Environment of the Equipment Room
2.7.2 Environment Inside the Cabinet
2.7.3 Yearly Check

2.7.1 Environment of the Equipment Room


Table 2-24 Environment of the equipment room

Issue 03 (2009-09-20)

Maintenance
Item

Guidance

Specification

Fire control

Check the cabinet, frame, and


cabling trough.

All parts must be fire-proof. All


fire prevention facilities must
be in good condition.

Theft prevention

Check doors, windows, and theftproof nets of the equipment room.

All theft-prevention materials


must be in good condition.

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2.7.2 Environment Inside the Cabinet


Table 2-25 Environment inside the cabinet
Maintenance
Item

Guidance

Specification

Cleaning the
boards

Replace the boards with the spare


ones and clean them.

All boards should be clean.

Remove dust from boards


every two years.

The fan frame should be clean.

For details, see "3.1.3 Cleaning the


Boards."
Cleaning the fans

Replace the fan frame with the spare


one and clean it.
For details, see "3.1.2 Cleaning the
Fan Frame."

2.7.3 Yearly Check


Organize the yearly check for the entire network. You can select the items from the periodic
maintenance items given previously as required.

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Routine Maintenance

3 Maintenance Guidelines

Maintenance Guidelines

About This Chapter


This chapter provides the guidelines for routine maintenance.
3.1 Cleaning the Equipment
This section describes how to remove dust from air filter, boards, optical interfaces, and
connectors.
3.2 Backup and Restoration
This section describes how to back up and restore configuration files.

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Routine Maintenance

3 Maintenance Guidelines

3.1 Cleaning the Equipment


This section describes how to remove dust from air filter, boards, optical interfaces, and
connectors.

WARNING
l

Take ESD preventive measures. For example, you must operate at an antistatic workbench
and wear antistatic clothes and wrist straps.

To ensure heat dissipation and ventilation of the system, and prevent the air filter from being
covered by dust, clean the air filter every three months. If the equipment room is dusty, clean
it more frequently.

3.1.1 Cleaning the Air Filter


3.1.2 Cleaning the Fan Frame
3.1.3 Cleaning the Boards

3.1.1 Cleaning the Air Filter


Context
The air filter of the S9300 is used to filter dust in the air that is used for heat dissipation and
ventilation in the chassis.
The air filter does not need power and is hot swappable. It is convenient for cleaning.

Procedure
Step 1 Remove the air filter.
1.

Wear the ESD-preventive wrist strap and connect the grounding terminal to the ESD jack
on the rack.

2.

Loosen the captive screws of the air filter anti-clockwise with a Philips screwdriver, as
shown in Figure 3-1 .

3.

Grasp the handle of the air filter and pull out the air filter, as shown in Figure 3-1 .
Figure 3-1 Removing an air filter

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Step 2 Clean the air filter.


1.

Dust off air filter.

2.

Flap and Vacuum the air filter or wash the air filter and dry it.

Step 3 Install the air filter.


1.

Insert the clean and dry air filter into the chassis, as shown in Figure 3-2 .

2.

Tighten the captive screws of the air filter with a Philips screwdriver, as shown in Figure
3-2 .
Figure 3-2 Installing an air filter

----End

3.1.2 Cleaning the Fan Frame


Context
During the operation of the device, the fan, the controlling circuit board and some other parts of
the fan frame absorb the dust in the air. When a certain amount of dust is accumulated, the
operation stability of the fan frame will be affected. In addition, the accumulated dust becomes
the pollution source of the service cabinet and hence threats the stable operation of the device.
To ensure the stable operation of the device, the maintenance personnel must clean all the fan
frames every one years.

Precautions

DANGER
Do not put your hands into the running fans!

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CAUTION
The operation must be completed within five minutes; otherwise, the safety and stability of the
device will be severely affected because of the high temperature.

Tools
l

ESD-preventive wrist strap or ESD-preventive gloves

Philips Screwdriver

Procedure
Step 1 Clean the spare fan frame.
Clean the fan, controlling circuit board and other parts of the spare fan frame with clean cotton
pledget, antistatic soft brush and vacuum cleaner. There should be no dust on the fan frame after
cleaning.
Step 2 Replace the fan frame to be cleaned.
1.

Check the position of the fan module to be cleaned.


Before removing a fan module that is to be replaced, check the position of the fan module,
for example, the cabinet and chassis where the fan module is installed. Then, find out the
fan module to be replaced in the chassis and attach a label to the panel to identify the fan
module.

2.

Wear the ESD-preventive wrist strap and connect the grounding terminal to the ESD jack
on the rack.

3.

Remove the fan module to be replaced from the chassis.


a.

Loosen the four captive screws on both sides of the fan module with a cross
screwdriver, as shown in Figure 3-3 .

b.

Grasp the handles on the two sides of the fan module and pull out the fan module, as
shown in Figure 3-3 .

Figure 3-3 Removing a fan module

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4.

3 Maintenance Guidelines

Locate the spare fan module into the chassis.


a.

Grasp the handles on the two sides of the fan module and push the fan module into
the chassis, as shown in Figure 3-4 . When you push the fan module, align the
locating holes on the panel of the fan module with the bolts on the chassis. Push the
fan module gently until the panel of the fan module touches the two sides of the chassis.

b.

Tighten the captive screws clockwise with a cross screwdriver to secure the fan module
in the chassis, as shown in Figure 3-4 .

Figure 3-4 Installing a fan module

5.

Verify the function of the new fan module.


In normal situations, after a new fan module is inserted into the chassis, the fans
immediately start to operate to blow air into the chassis. In this case, you can check whether
the fan module functions normally as follows:
l

If the STATUS indicator on the panel of the fan module is green and blinks at the
frequency of 0.5 Hz, it indicates that the fan module runs normally. If the indicator is
red, it indicates that the fan module is abnormal.

Run the display fan command to view the running status of the new fan module. If the
output is displayed as follows, it indicates that the new fan module works normally.
Take the S9312 for example:

<Quidway> display fan


------------------------------------------------------------FanId
FanNum
present
register
Speed
MODE
------------------------------------------------------------17
[1-0]
YES
YES
100%
AUTO
18
[1-0]
YES
YES
100%
AUTO
19
[1-0]
YES
YES
100%
AUTO
20
[1-0]
NO
NO
0%
AUTO

The preceding output information indicates that the fan module returns to the normal state.
If the fan module is still abnormal, contact the Huawei local office for timely technical
support.
Step 3 Clean the replaced fan frame.
Clean the fan, controlling circuit board, and other parts of the spare fan frame with clean cotton
pledget, antistatic soft brush, and vacuum cleaner. This fan frame is used as the spare one after
cleaning.
----End
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3 Maintenance Guidelines

3.1.3 Cleaning the Boards


Context
During the operation of the device, dust accumulates on the boards because of air convection in
the process of heat dissipation. More dust accumulates on boards if the air is not clean and the
relative humidity is low. When a large amount of dust is accumulated, the heat dissipation and
the electric insulation of boards are affected. This thus threatens the stable operation of the
device.
To ensure the stable operation of the device, the maintenance personnel must clean all the boards
every two years.

Precautions

WARNING
l

Take ESD preventive measures during the whole process of routine maintenance. For
example, perform operations on an antistatic workbench and wear antistatic clothes and wrist
straps.

Use the detergent that conforms to the industry standard; otherwise, the board may be
damaged.

CAUTION
Removing boards that are in service may affect the operation of services. Therefore, clean the
boards when traffic is low, for example, between 2:00 a.m. and 4:00 a.m.

Procedure
Step 1 Prepare spare boards.
You must prepare a spare board for each board in the cabinet before you clean all the boards.
Step 2 Replace boards.
Replace a board with the spare board. You can start removing the dust from the board only when
the spare one is running normally.
For details about how to replace boards, see Quidway S9300 Terabit Routing Switch Parts
Replacement.
Step 3 Remove dust.
The process of cleaning the boards should be such that the physical attributes and electrical
attributes of the boards are protected. The two ways to clean dust are as follows:
l

3-6

Using the vacuum


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3 Maintenance Guidelines

Brush dust off the board surface with a clean and dry antistatic soft brush and align the dust
intake of a vacuum with the brush. In this case, dust is removed immediately when it is
brushed off.
This method features simple operation and low cost. But it is difficult to remove harmful gas
that is adsorbed on the board surface.
l

Using the detergent


Use the anhydrous, erosion-free, non-conductive, and highly volatile detergent such as
Isopropyl Alcohol (IPA) to remove dust from boards.

CAUTION
It is recommended that you wear respirator when you use the detergent such as IPA.
This method helps to remove dust and harmful gases that are adsorbed on the board surface.
It, however, is a complex operation and involves high cost.
Step 4 Reuse boards.
Due to the limited number of spare boards, you can use the cleaned boards to replace the dirty
ones.
----End

3.2 Backup and Restoration


This section describes how to back up and restore configuration files.
3.2.1 Backing Up the Configuration Files
3.2.2 Restoring the Configuration Files

3.2.1 Backing Up the Configuration Files


Context
You can back up the configuration files by using the following ways.

Procedure
l

Copying the Screen Directly


In the CLI, run the display current-configuration command. Copy all the display to txt
documents, then back up the configuration files to the hard disk of the maintenance terminal.

Backing Up the Configuration Files Through TFTP


1.

Copy the configuration files in the CF card directly.


This action is to back up the current configuration files that are stored in the CF card
of the router.
After startup of the device, use the following commands to back up the configuration
files in the CF card of the router.

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3 Maintenance Guidelines

<Quidway> save config.cfg


Warning: This operation will save the configuration to cfcard:/config.cfg.
Continue? [Y/N]:y
Now saving the current configuration to the device...
Info:Save the current config to cfcard:/config.cfg successfully!
<Quidway> copy config.cfg cfcard:/backup.cfg
Warning: File cfcard:/config.cfg will be copied to cfcard:/backup.cfg.
Continue? [Y/N]:y
Info: Copying file cfcard:/config.cfg to cfcard:/backup.cfg
...100%

2.

Assign an IP address for the router.


The router acts as the TFTP client.
Connect the router to the maintenance terminal. Establish the Telnet environment and
assign an IP addresses for the interface. Ensure that the IP address of the router
interface and the IP address of the TFTP server are in the same network segment.

3.

Start up the TFTP server application program.


Start up the TFTP server application in the PC. Set the path, the IP address, and the
port number of the TFTP server to download the configuration files.

4.

Transfer the configuration files.


On the CLI interface, run the tftp command. For example:
<Quidway> tftp 10.110.24.209 put config.cfg
Transfer file in binary mode.
Now begin to copy file to remote tftp server, please wait for a while
TFTP:
1503 bytes sent in 1 seconds.
File uploaded successfully!

Backing Up the Configuration Files Through FTP


1.

Connect the router to the maintenance terminal, establish the Telnet environment and
assign an IP address for the interface.

2.

Start up FTP service.


The router acts as the FTP server.
Start up the FTP server on the router. Create an FTP user whose username is router
and password is 123. Authorize the user to visit cfcard:\.
<Quidway> system-view
[Quidway] ftp server enable
[Quidway] aaa
[Quidway-aaa] local-user router password simple 123
[Quidway-aaa] local-user router ftp-directory cfcard:/
[Quidway-aaa] local-user router service-type ftp

3.

Initiate an FTP connection to the router from the maintenance terminal.


On the PC, establish an FTP connection with the router through the FTP client. For
example, the IP address of the router is 10.110.24.254.
C:\Documents and Setting\Administrator> ftp 10.110.24.254
Connected to 10.110.24.254.
220 FTP service ready.
User (10.110.24.254:(none)): router
331 Password required for router.
Password:
230 User logged in.

4.

Set the parameters.


After the FTP user passes authentication, the FTP client prompts "ftp>". Enter
binary and specify the directory for storing the configuration files on the FTP client.

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3 Maintenance Guidelines

ftp> binary
200 Type set to I.
ftp> lcd c:\temp
Local directory now C:\temp.

5.

Transfer the configuration files.


Run the get command on the PC to download the configuration files to the local
specified directory and save them as backup.cfg.
ftp> get config.cfg backup.cfg
200 Port command okay.
150 Opening ASCII mode data connection for config.cfg.
226 Transfer complete.
ftp: 1021 bytes received in 0.06Seconds 60.02Kbytes/sec.
ftp>

----End

3.2.2 Restoring the Configuration Files


Context
You can restore the configuration files through the following ways.
NOTE

After restoring the configuration files, reset the router to make the configuration files take effect.

Procedure
l

Recovering the Configuration Files Saved in the CF Card


This action is to restore the configuration files saved in the CF card of the router as the
configuration files of the current system.
Run the following commands when the router works normally.
<Quidway> copy backup.cfg cfcard:/vrpcfg.zip
Warning: File cfcard:/backup.cfg will be copied to cfcard:/vrpcfg.zip.
Continue? [Y/N]:y
Warning: File cfcard:/vrpcfg.zip already exists. This operation will overwrite
it. Continue? [Y/N]:y
Info: This operation will take several minutes. Please wait for a
moment...succeeded.
Info: Copying file cfcard:/backup.cfg to cfcard:/vrpcfg.zip
...100%

Recovering the Configuration Files Saved in the PC Through TFTP


The router works as the TFTP client. The restoration procedure is similar to that of backing
up the configuration files through TFTP. Run the tftp get command to download the
configuration files saved in the PC to the CF card of the router.

Recovering the Configuration Files Saved in the PC Through FTP


The router acts as the FTP server. The restoration procedure is similar to that of backing
up the configuration files through FTP. Run the put command to upload the
configuration files saved in the PC to the CF card of the router.

----End

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4 Routine Maintenance Record Forms

Routine Maintenance Record Forms

About This Chapter


This appendix provides the record forms used in routine maintenance.
4.1 Daily Maintenance Record Form
4.2 Weekly Maintenance Record Form
4.3 Monthly Maintenance Record Form
4.4 Quarterly Maintenance Record Form
4.5 Half Yearly Maintenance Record Form
4.6 Yearly Maintenance Record Form
4.7 Problem Record Form

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4 Routine Maintenance Record Forms

4.1 Daily Maintenance Record Form


Site Name:__________________________________Date:_______(YYYY)_____(MM)____
(DD)
Time of Maintenance:_______________________ Checker:______________
Maintenance
Type

Maintenance Item

Check Result

Environment of
the device

Temperature

Normal

Description

Abnormal
Voltage

Normal
Abnormal

Log and alarm

Log information

Normal
Abnormal

Alarm information

Normal
Abnormal

Operating status
of the device

Operating status of
the board

Normal

Status of the power


supply module

Normal

Status of the fan


module

Normal

CPU usage

Normal

Abnormal

Abnormal

Abnormal

Abnormal
Memory usage

Normal
Abnormal

Traffic on the
interface

Normal

Status of interfaces
and links

Normal

Abnormal

Abnormal

Pending
problems
Special
situations
Approved by

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4 Routine Maintenance Record Forms

4.2 Weekly Maintenance Record Form


Site Name:__________________________________Date:_______(YYYY)_____(MM)____
(DD)
Time of Maintenance:_______________________ Checker:______________
Maintenance
Type

Maintenance
Item

Check Result

Basic system
configuration

Configuration
files

Normal

Configuration
files of the active
and standby
boards

Normal

License files

Normal

Description

Abnormal

Abnormal

Abnormal
Patch

Normal
Abnormal

Interface
configuration

Free memory in
the CF card and
flash

Normal

Interface
configuration

Normal

Interface
description

Normal

IP interface
information

Normal

IP address

Normal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal
MTU value

Normal
Abnormal

Operating status
of the device

Issue 03 (2009-09-20)

Login through
Telnet or the
console port

Normal

Active/standby
switchover status

Normal

Abnormal

Abnormal

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4 Routine Maintenance Record Forms

Maintenance
Type

Maintenance
Item

Check Result

Version of the
active and
standby boards

Normal

FTP service port

Normal

Description

Abnormal

Abnormal
Mirroring
interface

Normal

Abnormal
resetting of
boards

Normal

Abnormal

Abnormal

Pending
problems

4.3 Monthly Maintenance Record Form


Site Name:__________________________________Date:_______(YYYY)_____(MM)____
(DD)
Time of Maintenance:_______________________ Checker:______________
Maintenance
Type

Maintenance
Item

Check Result

Operating status
of the device

Software versions
of the system and
boards

Normal

Versions of the
system
management
software (SMS)
and the CANbus of
the board

Normal

System clock

Normal

Description

Abnormal

Abnormal

Abnormal
Configuration
data

Backup of
configuration data

Finished

Log File

Backup of log file

Finished

Not finished

Not finished

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4 Routine Maintenance Record Forms

Maintenance
Type

Maintenance
Item

Check Result

Status of
services

OSPF router ID

Normal

Description

Abnormal
OSPF route import

Normal
Abnormal

OSPF stub area

Normal
Abnormal

OSPF error
packets

Normal

Status of OSPF
neighbor
relationship

Normal

Status of the BGP


neighbor

Normal

Status of the RIP


neighbor

Normal

IS-IS system ID

Normal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal
IS-IS route import

Normal
Abnormal

IS-IS address

Normal
Abnormal

Issue 03 (2009-09-20)

Status of IS-IS
neighbor
relationship

Normal

Status of RIP
neighbor
relationship

Normal

BGP route
advertisement

Normal

IBGP neighbor
relationship

Normal

Status of BGP
neighbor
relationship

Normal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

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4 Routine Maintenance Record Forms

Maintenance
Type

Maintenance
Item

Check Result

Static route

Normal

Description

Abnormal
Routing
information

Normal

CCC connection
information

Normal

VLL connection
information in
SVC mode

Normal

VLL connection
information in
Martini mode

Normal

VLL connection
information in
Kompella mode

Normal

Status of VPLS
connections

Normal

VPN routing
information

Normal

Routing attribute
sent or received by
a VPN instance

Normal

BPDU Tunnel
status

Normal

MSTP status

Normal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal
LDT loop
detection

Normal

Smart Link status

Normal

Abnormal

Abnormal
RRPP status

Normal
Abnormal

Link aggregation
status

4-6

Normal
Abnormal

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Maintenance
Type

4 Routine Maintenance Record Forms

Maintenance
Item

Check Result

DLDP link status

Normal

Description

Abnormal
VRRP status

Normal
Abnormal

BFD session status

Normal
Abnormal

EFM OAM
session status

Normal

Program watching
situation

Normal

Multicast
forwarding table
information

Normal

IGMP routing
information

Normal

PIM multicast
routing table
information

Normal

Multicast routing
protocol

Normal

Multicast group

Normal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal

Abnormal
Status of LDP
sessions

Normal

MPLS LSR-ID

Normal

Abnormal

Abnormal
MPLS LDP peer
status

Normal

Status of the VC in
Martini mode

Normal

Status of PoE
power

Normal

Abnormal

Abnormal

Abnormal

Pending
problems

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4 Routine Maintenance Record Forms

4.4 Quarterly Maintenance Record Form


Site Name:__________________________________Date:_______(YYYY)_____(MM)____
(DD)
Time of Maintenance:_______________________ Checker:______________
Maintenance
Type

Maintenance
Item

Check Result

Environment
inside the cabinet

Cable layout

Normal

Description

Abnormal
Cable labels

Normal
Abnormal

User and security


management

Frame

Normal

appearance

Abnormal

Heat dissipation
of the frame

Normal

Cleanliness and
tidiness

Normal

Heat dissipation

Normal

Abnormal

Abnormal

Abnormal
Temperature

Normal
Abnormal

Humidity

Normal
Abnormal

User and security


management

4-8

Password change

Finished
Not finished

Administrative
user control

Normal

Telnet login
control

Normal

Anti-attack
detection

Normal

FTP password
control

Normal

Abnormal

Abnormal

Abnormal

Abnormal

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4 Routine Maintenance Record Forms

Maintenance
Type

Maintenance
Item

Check Result

Basic
configurations of
the device

Redundancy
configuration

Finished

Description

Not finished

Pending
problems

4.5 Half Yearly Maintenance Record Form


Site Name:__________________________________Date:_______(YYYY)_____(MM)____
(DD)
Time of Maintenance:_______________________ Checker:______________
Maintenance
Type

Maintenance
Item

Check Result

Power supply
system

Power supply
backup

Yes

Description

No

Pending
problems

4.6 Yearly Maintenance Record Form


Site Name:__________________________________Date:_______(YYYY)_____(MM)____
(DD)
Time of Maintenance:_______________________ Checker:______________
Maintenance
Type

Maintenance
Item

Check Result

Environment of
the equipment
room

Fire fighting
condition

Normal

Theftproof
condition

Normal

Dust cleaning for


boards

Finished

Dust cleaning for


the fan frame

Finished

Environment
inside the cabinet

Description

Abnormal

Abnormal

Not finished

Not finished

Pending problems
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Routine Maintenance

4 Routine Maintenance Record Forms

4.7 Problem Record Form


Site Name:__________________________________Date:_______(YYYY)_____(MM)____
(DD)
Time of Maintenance:_______________________ Checker:______________
No.

Description

Results

1
2
3
4
5
6
7

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5 Recommended Maintenance Items

Recommended Maintenance Items

This appendix provides a simplified table of daily and weekly maintenance items.
Generally, you need to maintain all the items listed in 2.1 Routine Maintenance Cycle and
Items. You can perform maintenance as recommended in this appendix, however, when you
have many devices and cannot manage to maintain all the items.
NOTE

The monthly, quarterly, half yearly, and yearly maintenance items are necessary and will not take too
much time. It is therefore recommended that you maintain all these items according to 2.1 Routine
Maintenance Cycle and Items.

Table 5-1 lists the simplified daily and weekly maintenance items. You can choose maintenance items
based on the actual situation.

Table 5-1 Recommended maintenance items


Maintenance
Period

Maintenance Type

Maintenance Item

Every day

Log and alarm

Alarm information.
Log information

Running status of the


equipment

Running status of boards


CPU utilization
Memory utilization

Every week

Basic configurations

Information about the license


Patch information

Running status of the


equipment

Issue 03 (2009-09-20)

Login through telnet or the serial port


Active/standby switchover

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6 Risky Operations

Risky Operations

About This Chapter


This appendix describes the operations that may cause human injury or equipment fault.
6.1 Risky Hardware Operations
The following hardware operations may affect the service running and hardware safety or harm
the human body; therefore, perform the following operations with caution.
6.2 Risky Command Executions
Only trained and qualified personnel can run the commands listed in this section.

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Routine Maintenance

6 Risky Operations

6.1 Risky Hardware Operations


The following hardware operations may affect the service running and hardware safety or harm
the human body; therefore, perform the following operations with caution.
Table 6-1 Risky hardware operations
Item

Sub-item

Consequences of Mal-operations

Operations
on boards

Hot swapping the inservice active main board


is prohibited.

When the standby main board runs normally,


data synchronization between the active
board and the standby one requires a certain
period. When the active main board is
plugged out, the system performs automatic
switchover. The latest data on the active main
board, however, cannot be backed up entirely
to the standby main board. This results in
wrong statistics and data loss.

When the standby main board fails, removing


the in-service active main board results in
interruption of part of or even all services.

Pressing the Reset button on the panel forces


the board to reset its hardware. This operation
can be carried out only by the qualified
personnel when fatal faults occur in the
system.

If the Reset button on the panel is pressed by


mistake, the main board will be reset. Its
results are the same as those of removing the
in-service active main board.

Inserting or removing
boards without wearing an
antistatic wrist strap is
prohibited.

Electrostatic discharge on human body


damages electrical components on the board.

If the maintenance personnel insert or remove


boards without wearing an antistatic wrist
strap, the board may be damaged or may not
run properly.

Operations
on boards

Debugging the serial port


of the board through the
serial cable is prohibited.

Only Huawei engineers can use the debugging


serial port. Otherwise, abnormality of board
program or board resetting may be caused.

Operations
for cable

Installing or removing
network cables inside the
cabinet at will is
prohibited.

The network cables inside the cabinet are used


for communication between the host and the
maintenance terminal.

Installing and removing the cables inside the


cabinet at will may cause the maintenance
terminal to fail to log in to the switch.

Pressing the Reset button


on the main board at will is
prohibited.

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6 Risky Operations

Item

Sub-item

Consequences of Mal-operations

Operations
for power
supply

Switching on or switching
off the power supply in the
power distribution frame of
the cabinet at will is
prohibited.

Only in the case of upgrading, expansion,


parts replacement or fatal faults, the
maintenance personnel can operate the power
supply following the guidelines.

Operations at will may cause fatal faults such


as shut-down of the device and interruption of
the services.

6.2 Risky Command Executions


Only trained and qualified personnel can run the commands listed in this section.
Table 6-2 Risky command executions

Issue 03 (2009-09-20)

Classification

Command

Function

Consequences of Maloperations

Reboot

reboot

Rebooting the
system

This command can be used only


in the case of office deployment
or upgrading. Otherwise, the
services carried by the device
will be interrupted.

Reboot

slave restart

Restart the slave


main control
board.

Only trained and qualified


personnel can run this command
during deployment or upgrade.

Forcible
switchover

slave switchover

The switchover
is performed
forcibly.

If the data on the master board


and slave board is not
synchronized, the configuration
data is lost and services are
interrupted.

Formatting

format devicename

Formatting the
storage device

Running this command causes


the loss of all the files on the
specified storage device, and the
files cannot be restored.

Deletion

delete [ /
unreserved ]
filename

Deleting the
specified files in
the storage
device

Running this command deletes


the specified files in the storage
device of the switch. If you use
the unreserved command when
deleting files, the files cannot be
restored.

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6 Risky Operations

6-4

Classification

Command

Function

Consequences of Maloperations

User interface

authenticationmode

Authenticating
the login users

When setting user


authentication on the console
port and the VTY interface, if
the mode is password or AAA,
you must configure the
password or user name for
logging in to the router.

System
maintenance

startup

Setting the host


file for next
startup

In the active/standby mode,


configure the large files for the
next startup on the active and
standby main boards at the same
time. Otherwise, the switch will
restart repeatedly.

System
maintenance

upgrade

Upgrading a
board

Running this command will


interrupt the services.

System
maintenance

power off slot


slot-id

Powering off a
board

Running this command will


power off a board and interrupt
the services.

System
maintenance

reset commands

Clearing data
and resetting
hardware

Running a reset command will


clear the specified data. For
example, running the reset
logbuffer command can clear
the data in the log buffer;
running the reset slot command
can reset an LPU to interrupt
services.

System
maintenance

save

Saving data

If the save operation is


performed improperly, the
configuration data will be lost or
wrong.

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Quidway S9300 Terabit Routing Switch


Routine Maintenance

7 Common Maintenance Commands

Common Maintenance Commands

This appendix describes the commonly used commands for routine maintenance.
Table 7-1 shows the common maintenance commands.
Table 7-1 Common maintenance commands

Issue 03 (2009-09-20)

Command

Function

dir

Displays the information on the specified file


or directory in the storage device of the
S9300.

display alarm { slot-id | all }

Displays alarms.

display bgp peer

Displays the information on BGP peers.

display clock

Displays the current date and time of the


S9300.

display cpu-usage

Displays the information on CPU usage.

display current-configuration

Displays the current valid parameters of the


S9300.

display fan

Displays the status of the fan.

display fib

Displays the total number of the FIB entries.

display device [ pic-status | slot-id ]

Displays the basic information on the router.

display ftp-server

Displays the parameters of the current FTP


server.

display interface

Displays the operating status and statistics of


an interface.

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7-1

Quidway S9300 Terabit Routing Switch


Routine Maintenance

7 Common Maintenance Commands

Command

Function

display ip interface [ interface-type


interface-number ]

Displays the detailed IP-related


configurations and statistics of an interface.
The packets, bytes, and multicast packets
transmitted and received, and broadcast
packets received, sent, and discarded are
included.

display ip routing-table

Displays the brief information of the IPv4


routing table.

display isis peer

Displays the IS-IS peer relationship.

display logbuffer

Displays the record in the log buffer.

display memory-usage

Displays the CPU usage of the router.

display ospf [ process-id ] brief

Displays the brief information of OSPF.

display ospf [ process-id ] peer

Displays OSPF neighbors.

display rip process-id neighbor

Displays RIP neighbors.

display patch-information

Displays the status of the patch.

display power

Displays the status of the power supply.

display saved-configuration

Displays the configuration files for next


startup of the router.

display startup

Displays the system software and the


configuration file names related to the current
and next startup.

display switchover state

Displays the backup status of the active and


standby boards.

display temperature

Displays the status of the slot temperature


sensor.

display trapbuffer

Displays the record in the alarm buffer.

display voltage slot slot-id

Displays the status of voltage sensor in the


specified slot.

display version

Displays the version of system software.

ping

Displays IP network connection.


You can check whether the host is reachable.

tracert

Tests the gateways the packets pass through


from the host to the destination.
You can check the network connection to
locate the faults.

7-2

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Copyright Huawei Technologies Co., Ltd.

Issue 03 (2009-09-20)