KELLY PORTER

2620 Fountain View Cir, Naples, FL 34109 (303) 564-7552 kporter782@gmail.com

OBJECTIVE: To obtain a position in a team-and-goal oriented company
that will utilize my experience in healthcare and patient relations, and that
will give me an opportunity to learn, grow and develop within the
organization and industry.
EDUCATION:
Bachelor of Health Services Administration
Summer 2016
Santa Fe College
Degree from the # 1 public college in the nation with an elective
focus on organizational behavior and cultural diversity
Certification in Sports Injury Therapy
Spring 2003
Florida School of Massage
Specialized certificate in the diagnosis and treatment of soft tissue
injuries
Certification in Massage Therapy
Spring 2001
CORE Institute
Specialized certificate in the manipulation of soft tissue through
multiple modalities to achieve therapeutic results

WORK EXPERIENCE
Cottrell Law & Title Group
Naples, FL
January 2016 present
Licensed Title Agent
Order and research title commitments to clear any requirements so owners can purchase or
sell their home
Prepare documents required for the sale or purchase of real estate including but not limited
to deed, mortgage, promissory note, and bill of sale
Conduct real estate closings providing buyers and sellers with a clear understanding of the
documents being signed and details of the transaction
Opici Family Distributing
Gainesville, FL
May 2014 October 2015
Wine and Spirits Sales Consultant
Maintaining current account relationships through excellent customer service and follow-up
Generating new sales leads, including cold calling and general market research
Applying product knowledge to increase sales volume with existing and new accounts
Building product and brand recognition in the marketplace
Meeting and exceeding sales goals and projections
The Orthopedic Institute
Gainesville, FL
July 2013 May 2014
Physical Therapy Administrative Assistant
Assist patients in scheduling post-ops and ongoing treatments
Follow up on sales referrals to generate new patients for the institute

Kelly Porter Resume

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Billing and coding for physical therapists and physical therapist assistants

Blue Highway Pizza

Gainesville, FL
March 2010 July 2014
Server/Assistant Manager
Assist in maintaining daily operating procedures, including customer service, positive dining
experiences, employee scheduling, and financial procedures
Kona Grill
Denver, CO
October 2008 May 2009
Server
Served in a variety of roles including assistant, hostess, food expeditor and more, to gain a
full understanding of the fine-dining experience
Acted as part of the team, working in the role most needed
Hyatt Summerfield Suites
Englewood, CO
December 2007 May 2008
Gallery Host
Assisted patrons in scheduling and managing reservations
Developed a system of clear, concise internal communications
Participated in proper payment protocol and policy
Responsible for all incoming and outgoing mail, packages and other correspondence
Delivered excellent customer service to all patrons and management
REFERENCES
Provided upon request
COMMUNITY SERVICE
Haven Hospice
St. Augustine, FL
January 2015-present
Volunteer
Data entry and tracking volunteer hours for auditing
Networking to connect potential volunteer candidates with Haven volunteer opportunities
Scanning and filing documents for data storage
Campfire USA
Phoenix, AZ
Summer 2006
Volunteer Counselor
Lead groups of 10-20 at-risk teens of underserved neighborhoods in Phoenix through
character-building activities
Displayed character traits of honesty, integrity, hard work, dedication and commitment
SKILLS
Proficient in Microsoft Word, Excel, Office,Access, Quickbooks and PowerPoint
Proficient in Therapy Source, SRS, Reserve, Micros, Pinnacle, Positouch, and Aloha

Kelly Porter Resume

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