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Canon iRC1020 Trouble Error Codes

Error in start-up of fixing


assembly
When 1 sec passed after
E000energization of the heater, the
0000
detected temperature of the
main thermistor is not 5 deg C
or more (0 deg C at power on).

Disconnection of main
thermistor,
disconnection of fixing
heater, error in DC
controller PCB.

Error in overheating of fixing


assembly
The status where the detected
E001- temperature of the main
0000 thermistor is 225 deg C
(approx. 0.84V equivalent) or
more is detected for 0.5
continuous sec or more.

- Check of the connector


of the low-voltage power
Error in main thermistor,
supply PCB error in DC controller
Replacement of fixing
PCB.
sleeve unit - Replacement
of DC controller PCB

Error in overheating of fixing


assembly
The status where the detected
E001- temperature of the sub
0001 thermistor is 245 deg C
(approx. 2.12V equivalent) or
more is detected for 0.5
continuous sec or more.

Error in sub thermistor,


error in DC controller
PCB.

- Check of the connector


of the low-voltage power
supply PCB Replacement of fixing
sleeve unit - Replacement
of DC controller PCB

Error in abnormally low


temperature of fixing assembly
The status where the detected
E003- temperature of the main
0000 thermistor is 100 deg C
(approx. 2.60V equivalent) or
less is detected for 0.5
continuous sec or more.

Error in low-voltage
power supply PCB,
disconnection of main
thermistor, error in DC
controller PCBor 20
msec.

- Replacement of lowvoltage power supply PCB


- Replacement of fixing
sleeve unit - Replacement
of DC controller PCB

Error in abnormally low


temperature of fixing assembly
The status where the detected
temperature of the sub
Error in sub thermistor,
E003thermistor is less than 100 deg error in DC controller
0001
C (approx. 0.38V equivalent) is PCB.
detected 0.5 continuous sec or
more after energization of the
heater.

- Check of the connector


of the low-voltage power
supply PCB Replacement of fixing
sleeve unit - Replacement
of DC controller PCB

Error in fixing power supply


drive circuit
E004Cannot detect the zero cross
0000
signal for the specified period
or more.

Error in fixing control


circuit block.

- Replacement of lowvoltage power supply PCB

E012- Error in activation of motor


0000 When 3.5 sec passed after

Error in ETB motor, error - Replacement of ETB


in DC controller PCB.
motor - Replacement of

- Check of the connector


of the low-voltage power
supply PCB Replacement of fixing
sleeve unit - Replacement
of DC controller PCB

activation of ETB motor, the


cycle of ETB motor speed
detection signal does not
become its specified value.

DC controller PCB

Error in activation of motor


After ETB motor speed
- Replacement of ETB
Error in ETB motor, error
E012- detection signal became the
motor - Replacement of
0001 specified value of the cycle, it in DC controller PCB
DC controller PCB
exceeds the specified cycle for
2 continuous sec or more.
Error in activation of motor Y
When 2.5 sec passed after
Error in drum motor,
E012- activation of the yellow drum
error in DC controller
0002 motor, the cycle of drum motor
PCB.
speed detection signal does
not become its specified value.

- Replacement of drum
motor - Replacement of
DC controller PCB

Error in activation of motor Y


After the yellow drum motor
Error in drum motor,
E012- speed detection signal became
error in DC controller
0003 the specified value of the cycle,
PCB.
it exceeds the specified cycle
for 2 continuous sec or more.

- Replacement of drum
motor - Replacement of
DC controller PCB

Code

Description

Causes

Remedy

Error in activation of motor


M
When 2.5 sec passed after
Cause Error in drum
E012- activation of the magenta
motor, error in DC
0004 drum motor, the cycle of
controller PCB.
drum motor speed
detection signal does not
become its specified value.

- Replacement of drum motor Replacement of DC controller


PCB

Error in activation of motor


M
After the magenta drum
motor speed detection
Error in drum motor, error
E012signal became the specified
in DC controller PCB.
0005
value of the cycle, it
exceeds the specified cycle
for 2 continuous sec or
more.

- Replacement of drum motor Replacement of DC controller


PCB

Error in activation of motor


E012C
0006
Description When 2.5 sec

- Replacement of drum motor Replacement of DC controller


PCB

Error in drum motor, error


in DC controller PCB.

passed after activation of


the cyan drum motor, the
cycle of the drum motor
speed detection signal does
not become its specified
value.
Error in activation of motor
C
After the cyan drum motor
Error in drum motor, error
E012- speed detection signal
0007 became the specified value in DC controller PCB.
of the cycle, it exceeds the
specified cycle for 2
continuous sec or more.

- Replacement of drum motor Replacement of DC controller


PCB

Error in activation of motor


Bk
When 2.5 sec passed after
E012- activation of the black drum Error in drum motor, error
0008 motor, the cycle of the drum in DC controller PCB.
motor speed detection
signal does not become its
specified value.

- Replacement of drum motor Replacement of DC controller


PCB

Error in activation of motor


Bk
After the black drum motor
Error in drum motor, error
E012- speed detection signal
0009 became the specified value in DC controller PCB.
of the cycle, it exceeds the
specified cycle for 2
continuous sec or more.

- Replacement of drum motor Replacement of DC controller


PCB

Error in activation of fixing


motor
When 2.5 sec passed after
Error in fixing motor, error
E014- activation of fixing motor,
0000 the cycle of the fixing motor in DC controller PCB.
speed detection signal does
not become its specified
value.or more.

- Replacement of fixing motor Replacement of DC controller


PCB

Error in activation of fixing


motor
After the fixing motor speed
Error in fixing motor, error
E014- detection signal became
in DC controller PCB.
0001 the specified value of the
cycle, it exceeds the
specified cycle for 2
continuous sec or more.ore.

- Replacement of fixing motor Replacement of DC controller


PCB

E015- Failure in developing

Check the developing

Developing

0000

disengagement
Developing cylinder
disengagement mechanism
does not function correctly.

Error in density sensor


E020- Cannot receive enough
0000 light when detecting image
density.

Code

Description

disengagement
mechanism fault,
developing disengagement
solenoid fault, developing
disengagement sensor
fault, DC controller PCB
fault.

disengagement mechanism.
Replace developing
disengagement solenoid.
Replace developing
disengagement sensor.
Replace DC controller PCB.

- Replacement of ETB unit Error in high-voltage joint


Dirt on density sensor,
(Check high-voltage joint for
error in density sensor,
each color, and each joint to
error in DC controller PCB, high-voltage PCB) error in toner cartridge
Replacement of DC controller
- Replacement of toner
cartridge

Causes

Remedy

Toner level sensor


failure
E024Failure output from
0000
the toner level
sensor (Yellow).

Memory controller PCB


assembly fault, DC
controller PCB assembly
fault, toner cartridge fault.

- Replace toner cartridge - Replace


memory controller PCB - Replace
DC controller PCB

Toner level sensor


failure
E024Failure output from
0001
the toner level
sensor (Magenta).

Cause Memory controller


PCB assembly fault, DC
controller PCB assembly
fault, toner cartridge fault.

- Replace toner cartridge - Replace


memory controller PCB - Replace
DC controller PCB

Toner level sensor


failure
E024Failure output from
0002
the toner level
sensor (Cyan).

Memory controller PCB


assembly fault, DC
controller PCB assembly
fault, toner cartridge fault.

- Replace toner cartridge - Replace


memory controller PCB - Replace
DC controller PCB

Toner level sensor


failure
E024Failure output from
0003
the toner level
sensor (Black).

Memory controller PCB


assembly fault, DC
controller PCB assembly
fault, toner cartridge fault.

- Replace toner cartridge - Replace


memory controller PCB - Replace
DC controller PCB

Error in
environment
E066- sensorbly
0000 Failure in
environment
sensor.

Environment sensor fault,


- Replace environment sensor DC controller PCB assembly
Replace DC controller PCB
fault.

E078- Error in primary


0000 transfer

Terminal assembly fault,


transfer roller estrangement

- Replace ETB estrangement


solenoid - Replace ETB unit -

estrangement unit
Primary transfer
estrangement unit
does not function
properly.

solenoid fault, EBT unit fault, Terminal assembly fault (check on


high-voltage power PCB
every contact between the terminals
assembly fault.
of each color and the high voltage
PCB assembly)

Error in scanner
motor, laser unit,
E100- BD
0000 Yellow scanner
assembly
malfunction.

Laser scanner unit fault, DC


- Replace laser scanner unit controller PCB assembly
Replace DC controller PCB
fault.

Error in scanner
motor, laser unit,
E100- BD
0001 Magenta scanner
assembly
malfunction.

Laser scanner unit fault, DC


- Replace laser scanner unit controller PCB assembly
Replace DC controller PCB
fault.

Error in scanner
motor, laser unit,
E100- BD
0002 Cyan scanner
assembly
malfunction.

Laser scanner unit fault, DC


- Replace laser scanner unit controller PCB assembly
Replace DC controller PCB
fault.

Error in scanner
motor, laser unit,
E100- BD
0003 Black scanner
assembly
malfunction.

Laser scanner unit fault, DC


- Replace laser scanner unit controller PCB assembly
Replace DC controller PCB
fault.

Code

Description

Causes

Remedy

Error in scanner motor,


E100- laser unit, BD
0004 Failure output of a
magenta BD signal

laser scanner unit fault, DC


controller PCB fault.

- Replace laser scanner unit Replace DC controller PCB

Error in scanner motor,


E100- laser unit, BD
0005 Failure output of a
magenta BD signal

laser scanner unit fault, DC


controller PCB fault.

- Replace laser scanner unit Replace DC controller PCB

Error in CPR sensor


Cannot detect color
E194- displacement detection
0000 pattern, detected results
fall outside the
acceptable range.

Dirty color displacement


detection sensor, color
displacement detection
sensor fault, DC controller
PCB assembly fault, toner
cartridge fault.

Replace ETB unit - Terminal


assembly fault (check on every
contact between the terminals
of each color and the high
voltage PCB assembly) Replace DC controller PCB -

Replace toner cartridge


Error in DCON ROM
Updating the ROM on
E196the DC controller PCB
0001
assembly has been
failed.

- Replace DC controller PCB

E197- Internal communication


0000 error

- Replace DC controller PCB Replace video controller PCB

DC controller memory
E198- malfunction
0000 DC controller memory
malfunction.

DC controller PCB
assembly fault.

The CCD unit moves


E202- Reader HP sensor fault
backward, but does not
0001 Reader HP outward fault.
move to the home position.
Reader HP sensor fault
E202Reader HP homeward
0002
fault

Code

Description

EEPROM access
E248- error
0002 Error in EEPROM
writing

- Replace reader HP sensor. Replace reader motor sensor. Replace reader unit.

The CCD unit moves


- Replace reader HP sensor. forward, but does not move Replace reader motor sensor. to the home position.
Replace reader unit.

Error in light intensity of


E225- the lamp.
0000 Decrease of light
intensity of the lamp.
EEPROM access error
E248Error at EEPROM
0001
power-on

- Replace DC controller PCB


assembly

Replace reader unit.

EEPROM data cannot be


read at power-on.

Causes
EEPROM writing cannot be
performed.

Replace reader unit.

Remedy

Replace reader unit.

EEPROM access
EEPROM reading cannot be
E248- error
performed after writing is
0003 Error in EEPROM
performed.
reading after writing

Replace reader unit.

EEPROM access
E248- error
0004 Error in EEPROM
register writing

Replace reader unit.

EEPROM register writing cannot


be performed.

Main controller PCB


E351- fault
Main controller PCB fault.
0000 Internal error of the
main controller PCB

- Check the connection of


main controller PCB. Replace main controller PCB.

- Disconnection from the card


reader has been detected since
Communication
communication started after
error of options
confirmation of normal connection
E719- Erroneous
to the card reader (after power-on).
0000 communication with
- A serial communication error has
card reader (serial
occurred. (The serial
communication)
communication error cannot be
recovered.)

- Check the connectors of the


card reader and image
processor PCB. - Replace the
card reader for normal
connection. - Replace the
image processor PCB.

- Disconnection from the coin


vendor has been detected since
Communication
communication started after
error of options
confirmation of normal connection
E719- Erroneous
to the coin vendor (after power-on).
0002 communication with
- A serial communication error has
coin vendor (serial
occurred. (The serial
communication)
communication error cannot be
recovered.)

- Check the connection


between the image processor
PCB and serial PCB. - Check
the connectors of the serial
PCB and coin vendor for
normal connection. - Replace
the serial PCB. - Check the
coin vendor. - Replace the
image processor PCB.

Language file/boot
ROM/USB memory
The language file version does not Download a language file of
E744error
match Bootable.
the correct version.
0001
Language file
version error
Language file/boot
ROM/USB memory
The language file is longer than the Download a language file of
E744error
permitted size.
the correct version.
0002
Language file size
error
Language file/boot
ROM/USB memory
The language file version does not Download a language file of
E744error
match Bootable.
the correct version.
0003
Language file
version error
Language file/boot
ROM/USB memory
E744error
Reading of language file is invalid.
0004
Language file read
error

Code

Description

Causes

Download a language file of


the correct version.

Remedy

E8040000

Error in power supply fan


The fan lock detection signal is
input for about 10 sec or longer
continuously.

- Replace the power


Power supply fault, DC
supply fan - Replace the
controller PCB fault.
DC controller PCB

E805-

Error in duplexing fan/CPU fan

Duplexing fan fault,

- Replace the duplexing

0005

E8400000

The duplexing fan lock detection


signal is input for about 10 sec or
longer continuously.
Error in pressure release
mechanism
Although passing 2.5 sec from the
start of HP control, HP (pressure
condition) cannot be controlled.

DC controller PCB
fault.

fan - Replace the DC


controller PCB

Fixing drive assembly


fault, fixing pressure
release cam fault.

- Replace the fixing drive


assembly - Replace the
fixing pressure release
cam