01-06 Managing Alarms of The GGSN9811

HUAWEI GGSN9811 Gateway GPRS Support Node
Operation Guide
6 Managing Alarms of the GGSN9811
Managing Alarms of the GGSN9811
About This Chapter

This function is used to detect the hardware or software fault during the running of the
GGSN9811. The information concerning the detected fault is displayed. The information is
transferred to the alarm box through the convert management system. Then, the alarm box sends
the visual and audible signals to inform the maintenance personnel of the fault.
6.1 Related Concepts
This part describes the concepts of the alarm type, alarm severity level, alarm time, and alarm
box concerning the alarm management.
6.2 Browsing Alarms
The Browse Alarm window displays the fault alarm and the event alarm reported in the system.
6.3 Querying Alarm Logs
The system can display the information of the history alarm that meets the querying
requirements. Thus, you can know the historical running state of the device. After the command
to query the alarm log is issued, the real-time alarm can be automatically added in the query
alarm log window.
6.4 Saving Alarms
The alarm management of the local maintenance terminal (LMT) provides the functions of
saving all results and selected results.
6.5 Printing Alarm Information
This part describes how to print the alarm information on the local maintenance terminal (LMT).
The alarm information can be saved as a file of which the suffix is .prn by selecting Print To
File in the Print dialog box.
6.6 Processing An Alarm
This part describes how to process the single alarm and modify the alarm configuration
information that is pre-determined by the system.
6.7 Managing the Convert Management System
The convert management system runs on the computer where the local maintenance terminal
(LMT) is installed. The computer is connected to the alarm box through the serial port. The
convert management system can transfer the alarm commands and the alarm information
reported from the back administration module (BAM) to the alarm box. Thus, the alarm box can
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Copyright Huawei Technologies Co., Ltd
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Operation Guide
send the visual and audible signals. In this manner, you can manage the monitoring of the alarm
box.
6.8 Operating the Alarm Box
The GGSN9811 adopts the universal alarm box of Huawei. When an alarm is generated, the
alarm box sends the visual and audible signals to inform the maintenance personnel of the fault.
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6.1 Related Concepts

This part describes the concepts of the alarm type, alarm severity level, alarm time, and alarm
box concerning the alarm management.
6.1.1 Alarm Types
The alarms contain event alarms and fault alarms (active alarms and cleared alarms).
6.1.2 Alarm Severity Levels
The alarm severity level is used to identify how serious the alarm is. The alarm severity level
can be critical, major, minor, and warning.
6.1.3 Categories of Alarm Events
The event alarms can be triggered by the following: power system, environment system,
signaling system, trunk system, hardware system, software system, running system,
communication system, service quality, and processing error.
6.1.4 Alarm Box
The GGSN9811 uses the universal alarm box of Huawei Technologies Co., Ltd (hereinafter
referred to as Huawei).
6.1.1 Alarm Types

The alarms contain event alarms and fault alarms (active alarms and cleared alarms).
Fault Alarms and Event Alarms

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Fault alarms
The fault alarm is caused by hardware fault such as board fault. The fault alarm can be
cleared after the hardware fault is rectified. In this case, the system reports the cleared alarm
notifying that the fault is rectified. Each fault alarm corresponds to one cleared alarm. The
severity level of the fault alarm is higher than that of the event alarm.
Event alarms
The event alarm is an occasional alarm during the running of the device. It indicates that
the system is abnormal at the moment, for example, path congestion. Some event alarms
are reported periodically. After the event alarm is cleared, the cleared alarm does not occur.
Active Alarms and Cleared Alarms

The active alarm and the cleared alarm are fault alarms.
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Cleared alarms
The fault alarm can be cleared after the hardware fault is rectified. In this case, the system
reports the cleared alarm notifying that the fault is rectified.
Active alarms
The active alarm refers to the fault alarm that is not cleared.
6.1.2 Alarm Severity Levels

The alarm severity level is used to identify how serious the alarm is. The alarm severity level
can be critical, major, minor, and warning.
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Table 6-1 lists the definitions of the alarm severity levels and the handling measures.
Table 6-1 Definitions of the alarm severity levels and the handling measures
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Alarm Severity Level
Definition
Remark
Critical
The critical alarm

indicates that the fault
affects the system
service. Therefore,
you must handle the
alarm immediately
even though the alarm
occurs during nonworking hours. For
example, if an alarm
occurs regarding the
unavailability of the
device or the
resource, take
immediate measures
to clear the alarm.
This alarm must be cleared immediately.

Otherwise, the system breaks down.
Major
The major alarm

affects the service
quality. You must
handle the alarm
during working
hours, for example,
the alarm regarding
the degraded service
quality or unavailable
resources. Otherwise,
some important
functions cannot be
realized. Therefore,
take immediate
measures to clear the
alarm.
This alarm must be cleared immediately.

Otherwise, some important functions
cannot be realized.
Minor
The minor alarm does

not affect the service
quality. To avoid
severe damage,
handle the alarm
properly.
The minor alarm can remind the

maintenance personnel of locating the
alarm cause and eliminating the hidden
troubles.

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Alarm Severity Level
Definition
Remark
Warning
The warning alarm

can indicate the
potential faults that
may affect services.
Take appropriate
measures to handle
the alarm.
The warning alarm requires only the

general knowledge of the running state
of the device.
6.1.3 Categories of Alarm Events

The event alarms can be triggered by the following: power system, environment system,
signaling system, trunk system, hardware system, software system, running system,
communication system, service quality, and processing error.
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Power system alarms concern the power system.
Environment system alarms concern the environment of the equipment room such as
temperature, humidity, and access control.
Signaling system: alarms concern the signaling system.
Trunk system alarms concern the trunk circuit or trunk board.
Hardware system alarms concern the hardware such as the clock and CPU.
Software system alarms concern the software.
Running system alarms concern the running system.
Communication system alarms concern the communication system.
Service quality alarms concern the service quality.
Processing errors concern alarms caused by other abnormalities.
6.1.4 Alarm Box

The GGSN9811 uses the universal alarm box of Huawei Technologies Co., Ltd (hereinafter
referred to as Huawei).
Appearance of the Alarm Box

The GGSN9811 uses the universal alarm box of Huawei. Figure 6-1 shows the appearance of
the alarm box.
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Figure 6-1 Alarm Box
Functions of the Alarm Box

The alarm box reports only those alarms that reach the threshold and are not shielded.
When the fault alarm occurs, the alarm box sounds. When the fault alarm is cleared, the sound
stops. You can manually mute the alarm box on the local maintenance terminal (LMT).
The alarm box is populated with four alarm indicators that correspond to four severity levels.
When the alarms of the same severity level occur, the related indicator flashes. When all those
alarms are cleared, the indicator is constantly on. You can manually switch off the indicator on
the LMT.
Meaning of Alarm Indicators

The alarm indicators with different colors represent different severity levels.
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The red indicator represents critical alarms.
The orange indicator represents major alarms.
The yellow indicator represents minor alarms.
The green indicator represents warning alarms.
6.2 Browsing Alarms

The Browse Alarm window displays the fault alarm and the event alarm reported in the system.
Prerequisite
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The local maintenance terminal (LMT) is started.
The user logs in to the GGSN9811.

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Context
The record of the reported alarm contains Serial No., Alarm Name, Alarm Severity, Raised/
Clear Time, Alarm ID, Event Type, Module ID, Location Info, Alarm Type, and Office
Name. You can get a general knowledge of the fault alarm and event alarm reported in the system
by browsing the Browse Alarm window, and thus knowing the running state of the system.
On Local Maintenance Terminal, you can browse the Browse Alarm window in the following
ways.
Procedure
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Choose Fault Management > Browse Alarm.
Click the shortcut icon
Double-click the system icon
Right-click the system icon
in the toolbar.
in the taskbar.
in the taskbar. Then, choose Browse Alarm .
----End
Result
The Browse Alarm window is displayed. In this window, Fault and Event are included. Refer
to Figure 6-2.
Figure 6-2 Alarm Browse window
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NOTE
When the LMT is started, the system icon

blinks.
is displayed in the taskbar. In addition, the alarm prompt
6.3 Querying Alarm Logs

The system can display the information of the history alarm that meets the querying
requirements. Thus, you can know the historical running state of the device. After the command
to query the alarm log is issued, the real-time alarm can be automatically added in the query
alarm log window.
Prerequisite
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Context
The alarm log to be queried is determined by the following such as Alarm Type, Alarm
Severity, Alarm Time, Return Amount, Alarm ID, and Serial No..
The returned information includes Alarm Name, Alarm Severity, Raised/Clear Time,
Location Info, Event Type, and Alarm Type.
You can query the alarm log in two ways.
Procedure
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Through the menu

1.
In Local Maintenance Terminal GGSN9811, choose Fault Management > Query

Alarm Log. Alternatively, click shortcut icon
is displayed. Refer to Figure 6-3.
6-8

. The Query Alarm Log dialog box
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Figure 6-3 Querying Alarm Logs (General Option)
2.
Choose Detailed Option and Physical Option respectively in the dialog box to set
the query conditions. Figure 6-4 and Figure 6-5 shows the query items that can be
set in Detailed Option and Physical Option.
Figure 6-4 Querying Alarm Logs (Detailed Option)
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Figure 6-5 Querying Alarm Logs (Physical Option)
3.
Click OK. The system displays the query result of the alarm log. Refer to Figure
6-6.
Figure 6-6 Query alarm log
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Through MML commands

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1.
Run LST ALMLOG in the man machine language (MML) command lines to query
the alarm logs.
----End
6.4 Saving Alarms

The alarm management of the local maintenance terminal (LMT) provides the functions of
saving all results and selected results.
Prerequisite
l
The LMT is started.
The Browse Alarm window or Query Alarm Log window is displayed.
Context
You can query the reported alarm in the system through the Browse Alarm window or Query
Alarm Log window. The available alarm information can be saved in the following files:
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CSV file (The default format. The suffix is csv)
HTML file (with suffix as htm)
Text file (with suffix as txt)
Procedure
Step 1 Choose the alarms to be saved in the query result of the alarm logs in the Browse Alarm window.
Step 2 Right-click, and then choose shortcut menu Save Selected Alarms... to save the selected alarms.
Alternatively, choose shortcut menu Save All Alarms... to save all alarms.
Then, the Save dialog box is displayed. Refer to Figure 6-7.
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Figure 6-7 Save dialog box
Step 3 In the dialog box, choose the files to be saved by browsing the alarms or enter the file names.
Step 4 Click Save.
----End
6.5 Printing Alarm Information

This part describes how to print the alarm information on the local maintenance terminal (LMT).
The alarm information can be saved as a file of which the suffix is .prn by selecting Print To
File in the Print dialog box.
6.5.1 Printing Realtime Alarm Information
This part describes how to print the realtime alarm information.
6.5.2 Printing Information of Generated Alarms
This part describes how to print the information of generated alarms.
6.5.1 Printing Realtime Alarm Information

This part describes how to print the realtime alarm information.
Prerequisite
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Context
The alarm information can be printed on a piece of paper or saved as an electrical form.
Procedure
Step 1 In the LMT window, click
or choose Fault Management > Alarm Realtime Print.... Then,
the Print dialog box is displayed. Refer to Figure 6-8.
Figure 6-8 Print dialog box
Step 2 Click Print to print the information of newly generated alarms.

Step 3 In the Print dialog box, select Print To File, and then click Print. The Print To File dialog
box is displayed. Refer to Figure 6-9.
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Figure 6-9 Print To File dialog box
Step 4 In the dialog box, choose the files to be saved by browsing the files or enter a new file name.
Step 5 Click OK. The information of the newly generated alarms is saved to the file in real time.
----End
6.5.2 Printing Information of Generated Alarms

This part describes how to print the information of generated alarms.
Prerequisite
l
Procedure
Step 1 Choose the alarms to be saved in the Browse Alarm or Query Alarm Log window in the Local
Maintenance Terminal GGSN9811.
Step 2 Right-click, and then choose shortcut menu Print Selected Alarms... to print the selected
alarms. Alternatively, choose shortcut menu Print All Alarms... to print all alarms.
Then, the Print dialog box is displayed. Refer to Figure 6-8.
Step 3 Click Print.
Step 4 Alternatively, select Print To File in the Print dialog box. Then, click Print.
Then, the Print To File dialog box is displayed. Refer to Figure 6-9.
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Step 5 In the dialog box, choose the files to be saved by browsing the files or enter a new file name.
Step 6 Click OK to save the alarm information. Shut down the Print To File and Print dialog boxes.
----End
6.6 Processing An Alarm

This part describes how to process the single alarm and modify the alarm configuration
information that is pre-determined by the system.
6.6.1 Clearing Alarms Manually
This part describes how to manually clear the fault alarms that exist in the system.
6.6.2 Clearing Recovery Alarms
This part describes how to clear the recovery alarms. This function is used to clear the
information of the recovery alarms in Fault in the Browse Alarm window to reduce the
unnecessary information, which facilitates the alarm browsing, fault analysis and locating.
6.6.3 Querying Alarm Information
This part describes how to query the alarm records displayed in the Browse Alarm window or
the Query Alarm Log window.
6.6.4 Querying More Alarm Details
This part describes how to query more details in alarm records displayed in the Browse
Alarm window or the Query Alarm Log window.
6.6.5 Querying Alarm Configuration Information
You can query the configuration information of an alarm by setting the querying conditions such
as Alarm ID, Alarm Name, Alarm Type, Alarm Severity, Shielded Flag, To Alarm Box
Flag, and Modification Flag.
6.6.6 Modifying Alarm Configuration Information
This part describes how to modify the configuration information (Alarm Severity, Shield
Flag, and To Alarm Box Flag) of an alarm.
6.6.7 Restoring Alarm Configuration Information
This part describes how to restore the configuration information of an alarm to the factory default
values.
6.6.8 Refreshing Alarm Information
This part describes how to refresh the alarm information.
6.6.1 Clearing Alarms Manually

This part describes how to manually clear the fault alarms that exist in the system.
Prerequisite
The Browse Alarm window is displayed on the local maintenance terminal (LMT).
Context
The cleared alarms are not prompted or do not exist as activity alarms.
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Procedure
Step 1 Select the alarms to be cleared in Fault in the Browse Alarm window on the LMT.
NOTE
You can select multiple alarms to be cleared manually by using Ctrl or Shift.
Step 2 Right-click, and then choose Manually Recover Alarm. Alternatively, press Ctrl+Delete to
manually clear the selected alarms.
----End
6.6.2 Clearing Recovery Alarms

This part describes how to clear the recovery alarms. This function is used to clear the
information of the recovery alarms in Fault in the Browse Alarm window to reduce the
unnecessary information, which facilitates the alarm browsing, fault analysis and locating.
Prerequisite
The Browse Alarm window is displayed on the local maintenance terminal (LMT).
Procedure
Right-click in Fault in the Browse Alarm window, and then choose Clear All Recovery
Alarms.
----End
6.6.3 Querying Alarm Information

This part describes how to query the alarm records displayed in the Browse Alarm window or
the Query Alarm Log window.
Prerequisite
l
The Browse Alarm window or the Query Alarm Log window is displayed.
Context
The alarm details include Serial No., Alarm Name, Alarm Severity, Raised/Clear Time,
Location Info, Alarm ID, Module ID, Event Type, Alarm Type, Cleared Type, and Office
Name.
Procedure
Step 1 Choose an alarm record in the Browse Alarm window or the Query Alarm Log window in the
Local Maintenance Terminal GGSN9811.
Step 2 Double-click the alarm record.
----End
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Result
The Alarm Detailed Information dialog box is displayed. Refer to Figure 6-10.
Figure 6-10 Alarm Detailed Information
6.6.4 Querying More Alarm Details

This part describes how to query more details in alarm records displayed in the Browse
Alarm window or the Query Alarm Log window.
Prerequisite
l
Context
The details include alarm definition, impact on the system, automatic processing, possible
causes, and handling suggestions. All the information is helpful in locating and rectifying the
fault.
Procedure
Step 1 Choose an alarm record in the Browse Alarm window or the Query Alarm Log window in the
Local Maintenance Terminal GGSN9811.
Step 2 Double-click the alarm record.
Step 3 The Alarm Detailed Information dialog box is displayed. Click Help....
----End
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Result
The system is indexed to the LMT help to display the alarm details.
6.6.5 Querying Alarm Configuration Information

You can query the configuration information of an alarm by setting the querying conditions such
as Alarm ID, Alarm Name, Alarm Type, Alarm Severity, Shielded Flag, To Alarm Box
Flag, and Modification Flag.
Prerequisite
l
Context
You can query the alarm configuration information in two ways.
Procedure
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Through the menu

1.
In the Local Maintenance Terminal GGSN9811 window, choose Fault

Management > Query Alarm Configuration. The Query Alarm Configuration
dialog box is displayed. Refer to Figure 6-11.
Figure 6-11 Query Alarm Configuration dialog box
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2.
Set the query conditions in the dialog box.
3.
Click OK. The Query Alarm Configuration window is displayed. Refer to Figure
6-12. Alternatively, the No matching record prompt is displayed.

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Figure 6-12 Query Alarm Configuration window
NOTE
If the Modification Flag in the Query Alarm Configuration dialog box is set to Modified
or All, you can query the configuration information of the modified alarms, including Current/
Original Alarm Severity, Current/Original Shield Flag, and Current/Original Alarm Box
Flag in the Query Alarm Configuration window.
Through the MML command

1.
Run LST ALMCFG on the LMT to query the current and original configuration
information of the alarm.
----End
6.6.6 Modifying Alarm Configuration Information

This part describes how to modify the configuration information (Alarm Severity, Shield
Flag, and To Alarm Box Flag) of an alarm.
Prerequisite
l
Shield flag
Context
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Shielded indicates that the SRU does not process the alarms and the alarms cannot be
queried.
Unshielded indicates that the SRU processes the alarms and the alarms can be queried.
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Operation Guide
To alarm box flag
Report indicates that the alarm can be reported to the alarm box, that is, the visual and
audible alarm is reported.
Not report indicates that the alarm cannot be reported to the alarm box, that is, the
visual and audible alarm is not reported.
Procedure
Step 1 Choose Fault Management > Query Alarm Configuration in the Local Maintenance
Terminal GGSN9811 window.
Step 2 Set the query conditions in the Query Alarm Configuration dialog box. Then, click OK.
Step 3 Select an alarm record to be modified in the Query Alarm Configuration window displayed.
Right-click, and then select Modify Alarm Configuration... . The Modify Alarm
Configuration dialog box is displayed. Refer to Figure 6-13.
Figure 6-13 Modify Alarm Configuration window
Step 4 Modify Alarm Severity, Shield Flag, and To Alarm Box Flag in the dialog box. Then, click
OK. The modified Query Alarm Configuration window is displayed.
----End
6.6.7 Restoring Alarm Configuration Information

This part describes how to restore the configuration information of an alarm to the factory default
values.
Prerequisite
l
Context
You can restore the alarm configuration information in two ways.
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Procedure
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Through the menu

1.
Choose Fault Management > Query Alarm Configuration in the Local

Maintenance Terminal GGSN9811 window.
2.
Set the query conditions in the Query Alarm Configuration dialog box. Then, click
OK.
3.
Select an alarm record to be restored in the Query Alarm Configuration window

displayed. Right-click, and then select Restore Alarm Configuration.
4.
Click Yes. Then, the system displays the Query Alarm Configuration window. Click
No to cancel the restoration.

1.
RST ALMCFG on the LMT to restore the alarm configuration information.
----End
6.6.8 Refreshing Alarm Information

This part describes how to refresh the alarm information.
Prerequisite
l
Procedure
Step 1 Select one or more alarm records in the Browse Alarm window or the Query Alarm Log
window in the Local Maintenance Terminal GGSN9811.
Step 2 Right-click, and then select Manually Refresh to get the latest alarm information from the SRU.
----End
6.7 Managing the Convert Management System

The convert management system runs on the computer where the local maintenance terminal
(LMT) is installed. The computer is connected to the alarm box through the serial port. The
convert management system can transfer the alarm commands and the alarm information
reported from the back administration module (BAM) to the alarm box. Thus, the alarm box can
send the visual and audible signals. In this manner, you can manage the monitoring of the alarm
box.
6.7.1 Starting the Convert Management System
This part describes how to start the convert management system of the local maintenance
terminal (LMT) on the computer that is connected to the alarm box.
6.7.2 Configuring Alarm Transfer Parameters
This part describes how to configure the alarm transfer parameters.
6.7.3 Saving Printouts
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This part describes how to save the printouts. The printouts can help you analyze the running
status of the convert management system.
6.7.4 Exiting from the Convert Management System
This part describes how to exit from the convert management system. When the alarm box is
not used to send visual and audible signals, you can exit from the convert management system
on the computer that is connected to the alarm box.
6.7.1 Starting the Convert Management System

This part describes how to start the convert management system of the local maintenance
terminal (LMT) on the computer that is connected to the alarm box.
Prerequisite
l
The LMT is connected to the GGSN9811.
The computer where the LMT is installed is connected to the alarm box through the serial
port.
Procedure
Choose start > Programs > HUAWEI Local Maintenance Terminal > Convert
Management System.
----End
6.7.2 Configuring Alarm Transfer Parameters

This part describes how to configure the alarm transfer parameters.
Prerequisite
l
The convert management system of the local maintenance terminal (LMT) is started.
The communication between the LMT and the back administration module (BAM) is
normal.
The communication between the LMT and the alarm box is normal.
Procedure
Step 1 Double-click
that the icon is
in the status bar to display the Convert Management System interface. Note
when the communication on the serial port is abnormal.
Step 2 Choose Operate > Configuration or click
Step 3 The Configuration dialog box is displayed. Refer to Figure 6-14. Configure the alarm transfer
parameters.
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Figure 6-14 Alarm convert configuration
Step 4 Configure the alarm transfer parameters in the Configuration dialog box displayed. Refer to
Table 6-2.
Table 6-2 Configuring alarm transfer parameters
Field Name
Description
Host IP
Specifies the IP address of the SRU

connected to the convert management
system. The default value is 127.0.0.1.
COM port
Specifies the port of the computer where

the LMT is installed. The convert
management system is connected to the
alarm box through the port. The default
COM port is COM1.
NOTE
When the alarm transfer parameters are configured successfully, the configurations are recorded in the
configuration file. The alarm transfer parameters are automatically configured according to the
configuration file when the convert management system is started again. The available alarm transfer
parameters can be modified through this operation.
Step 5 Click OK. If the information similar to the following is displayed in the Convert Management
System window, it indicates that the alarm transfer parameters are configured successfully.
+++Begin2007-09-14 17:33:18 Prompt: COM communication exception, please check the
connection. +++End
----End
6.7.3 Saving Printouts

This part describes how to save the printouts. The printouts can help you analyze the running
status of the convert management system.
Prerequisite
l
The convert management system is started and the communication is normal.
The alarm transfer parameters are configured.
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Procedure
Step 1 Choose Operate > Save on the menu of Convert Management System. Alternatively, click
. In addition, you can choose Operate > Save as....
Step 2 Enter the file name and select the save type in the Save as... dialog box.
Step 3 Click Save.
----End
6.7.4 Exiting from the Convert Management System

This part describes how to exit from the convert management system. When the alarm box is
not used to send visual and audible signals, you can exit from the convert management system
on the computer that is connected to the alarm box.
Prerequisite
The convert management system is started.
Procedure
Step 1 You can exit from the convert management system through the following ways.
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Choose Operate > Exit.
Click
Right-click
in the taskbar, and then choose Exit. Note that the icon is
communication on the serial port is abnormal.
.
when the
Step 2 The Convert Management System dialog box is displayed. Click OK.
----End
6.8 Operating the Alarm Box

The GGSN9811 adopts the universal alarm box of Huawei. When an alarm is generated, the
alarm box sends the visual and audible signals to inform the maintenance personnel of the fault.
6.8.1 Connecting the Alarm Box
The alarm box is connected to the computer where the LMT is installed through serial port
RS232. After the parameters are configured through Convert Management System, the alarm
box can work at normal level.
6.8.2 Resetting the Alarm Box
This part describes how to reset the alarm box. The alarm box can be reset only by the admin
user, operator, administrator, and custom user granted with certain authority.
6.8.3 Stopping the Alarm Sound
When the alarm occurs, the alarm box sounds to inform the operator of the fault. When the alarm
is cleared, the alarm sound stops. For the alarm that is not cleared, you can manually prevent
the alarm box from sounding.
6.8.4 Stopping the Alarm Indicator Manually
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When the alarm occurs, the alarm indicator on the alarm box flashes to inform the operator of
the fault. When the alarm is cleared, the alarm indicator is constantly on. For the alarm that is
not cleared, you can manually stop the alarm indicator from flashing through the local
maintenance terminal (LMT). Then, the related indicator is constantly on.
6.8.5 Querying the Alarm Box Version
This part describes how to query the alarm box version.
6.8.6 Querying the Status of the Alarm Indicator
The operator can judge the alarm severity level through the status of the alarm indicator.
6.8.1 Connecting the Alarm Box

The alarm box is connected to the computer where the LMT is installed through serial port
RS232. After the parameters are configured through Convert Management System, the alarm
box can work at normal level.
Prerequisite
The idle serial port is available on the computer where the LMT is installed.
Procedure
Step 1 Connect the alarm box to the computer where the LMT is installed through serial port RS232
by using user-supplied serial cables.
Step 2 Choose start > Programs > HUAWEI Local Maintenance Terminal > Convert
Management System. The Convert Management System is displayed. The similar
information is as follows:
+++Begin2007-09-14 17:33:39 Prompt: COM communication exception, please check the
connection. +++End
Step 3 Choose Operate > Configuration in the Convert Management System window. The
Configuration dialog box is displayed. Refer to Figure 6-15.
Figure 6-15 Alarm convert configuration
Step 4 Enter the IP address of the maintenance network port of the GGSN9811, and then choose a COM
port through which the LMT is connected to the alarm box.
Step 5 Click OK.
----End
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6.8.2 Resetting the Alarm Box

This part describes how to reset the alarm box. The alarm box can be reset only by the admin
user, operator, administrator, and custom user granted with certain authority.
Prerequisite
l
The user logs in to the GGSN9811 as an operator with the operation authority.
The LMT is connected to the alarm box and the communication is normal.
The convert management system of the LMT is started and the communication is normal.
Context
You can reset the alarm box in two ways.
Procedure
l
Through the menu

1.
Choose Fault Management > Alarm Box Operation > Alarm Box Control... on
the LMT. Alternatively, click
Refer to Figure 6-16.
. The Alarm Box Control dialog box is displayed.
Figure 6-16 Alarm Box Control dialog box
2.
Select Reset Alarm Box.
3.
Click OK.

1.
Run RST ALMBOX to reset the alarm box.
----End
6.8.3 Stopping the Alarm Sound

When the alarm occurs, the alarm box sounds to inform the operator of the fault. When the alarm
is cleared, the alarm sound stops. For the alarm that is not cleared, you can manually prevent
the alarm box from sounding.
6-26

Issue 03 (2008-04-10)

Operation Guide
Prerequisite
l
The LMT is connected to the alarm box.
Context
When the back administration module (BAM) reports the fault alarm to the LMT, the alarm box
sounds.
l
When the fault alarm is cleared, the alarm sound stops automatically.
When the fault alarm is not cleared, you can manually stop the alarm sound.
The alarm sound can be stopped only by the admin user, operator, administrator, and custom
user granted with certain authority.
You can stop the alarm sound in two ways.
Procedure
l
Through the menu

1.
2.
Select Stop Alarm Sound. Refer to Figure 6-17.

3.
l
Click OK.

1.
Run STP BOXSND to stop the alarm sound.
----End
Issue 03 (2008-04-10)

6-27

Operation Guide
6.8.4 Stopping the Alarm Indicator Manually

When the alarm occurs, the alarm indicator on the alarm box flashes to inform the operator of
the fault. When the alarm is cleared, the alarm indicator is constantly on. For the alarm that is
not cleared, you can manually stop the alarm indicator from flashing through the local
maintenance terminal (LMT). Then, the related indicator is constantly on.
Prerequisite
l
The LMT is started.
Context
When the back administration module (BAM) reports the fault alarm to the LMT, the related
alarm indicator on the alarm box flashes.
l
When the fault alarm is cleared, the alarm indicator is constantly on.
When the fault alarm is not cleared, you can manually stop the indicator from flashing.
Then, the related indicator is constantly on.
The alarm indicator can be stopped from flashing only by the admin user, operator, administrator,
and custom user granted with certain authority.
You can manually stop the alarm indicator from flashing in two ways.
Procedure
l
Through the menu

1.
2.
Select Stop Alarm Status Lamp and Alarm Severity. Refer to Figure 6-18.
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Issue 03 (2008-04-10)

Operation Guide
3.
l
Click OK.

1.
Run CLR BOXLGT to stop the alarm indicator from flashing.
----End
6.8.5 Querying the Alarm Box Version

This part describes how to query the alarm box version.
Prerequisite
l
The local maintenance terminal (LMT) is started and the user logs in to the GGSN9811.
Context
You can query the alarm box version in two ways.
Procedure
l
Through the menu

1.
Choose Fault Management > Alarm Box Operation > Alarm Box Version... on
the LMT.
2.
Click OK. The Query Result window disappears.

1.
Run LST BOXVER to query the alarm box version.
----End
6.8.6 Querying the Status of the Alarm Indicator

The operator can judge the alarm severity level through the status of the alarm indicator.
Prerequisite
l
The local maintenance terminal (LMT) is started and the user logs in to the GGSN9811.
Context
When the back administration module (BAM) reports the fault alarm to the LMT, the related
alarm indicator on the alarm box flashes. When multiple alarms at the same severity level occur,
the operator cannot know how many alarms occur through the status of the indicator.
You can query the status of the alarm indicator in two ways.
Procedure
l
Issue 03 (2008-04-10)
Through the menu

6-29
1.

Operation Guide
Choose Fault Management > Alarm Box Operation > Alarm Lamp State on the
LMT. The Query Result dialog box is displayed. The numbers of the alarms at
different severity levels are displayed in the dialog box.

1.
Run LST BOXLGT to query the number of alarms specified by the status of the alarm
indicator.
----End
6-30

Issue 03 (2008-04-10)

01-06 Managing Alarms of The GGSN9811

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HUAWEI GGSN9811 Gateway GPRS Support Node

6 Managing Alarms of the GGSN9811

Managing Alarms of the GGSN9811

About This Chapter

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6 Managing Alarms of the GGSN9811

HUAWEI GGSN9811 Gateway GPRS Support Node

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6 Managing Alarms of the GGSN9811

6.1 Related Concepts

6.1.1 Alarm Types

Fault Alarms and Event Alarms

Active Alarms and Cleared Alarms

6.1.2 Alarm Severity Levels

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Alarm Severity Level

The critical alarm

This alarm must be cleared immediately.

The major alarm

This alarm must be cleared immediately.

The minor alarm does

The minor alarm can remind the

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6 Managing Alarms of the GGSN9811

Alarm Severity Level

The warning alarm

The warning alarm requires only the

6.1.3 Categories of Alarm Events

Power system alarms concern the power system.

Signaling system: alarms concern the signaling system.

Trunk system alarms concern the trunk circuit or trunk board.

Software system alarms concern the software.

Running system alarms concern the running system.

Communication system alarms concern the communication system.

Service quality alarms concern the service quality.

Processing errors concern alarms caused by other abnormalities.

6.1.4 Alarm Box

Appearance of the Alarm Box

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Figure 6-1 Alarm Box

Functions of the Alarm Box

Meaning of Alarm Indicators

The red indicator represents critical alarms.

The orange indicator represents major alarms.

The yellow indicator represents minor alarms.

The green indicator represents warning alarms.

6.2 Browsing Alarms

The local maintenance terminal (LMT) is started.

The user logs in to the GGSN9811.

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6 Managing Alarms of the GGSN9811

Choose Fault Management > Browse Alarm.

Click the shortcut icon

Double-click the system icon

Right-click the system icon

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6 Managing Alarms of the GGSN9811