Contents

INTRODUCTION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Handling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Environmental issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
IMPORTANT SAFETY INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using equipment safely. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Connecting to the mains supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
ELECTRICAL INFORMATION. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Mains plug and its fuse. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
BEFORE YOU BEGIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Unpacking the carton . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
YOUR Astro SET TOP BOX. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Front panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Rear panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CONNECTING UP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting your Astro set top box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting to a TV. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Alternative audio connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connecting to the satellite dish. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting to the power supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Switching your Astro set top box on and off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Inserting batteries in your remote control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
YOUR SMART CARD. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Inserting your Smart Card. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
TV settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
HD settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
DIgital audio settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
YOUR remote control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Controlling your TVs features with your remote control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
TV codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
on-screen messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
GENERAL PROBLEMS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
specification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Rear-panel connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Front-panel connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
NOTICES. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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INTRODUCTION

Please follow the instructions in this Installation Guide carefully to enjoy all the advantages of your
Astro set top box for watching and recording television programmes.

Storage

Environmental issues

If your Astro set top box is not used directly after

purchase, it can be stored in its original packaging,
in a cool dry place, at a temperature between 20 C
and +70 C. Before use, wait until your Astro set top
box has reached room temperature.

Packaging

Maintenance
Before cleaning, always disconnect the power from
your Astro set top box and disconnect the cable at
the SAT-IN connector. To clean your Astro set top
box, dust with either a clean dry cloth, or one that
has been slightly dampened with distilled water.
Never use detergents of any kind.

Handling
To avoid possible damage, do not pick up or move
your Astro set top box while it is connected to the
power supply.
If you move your Astro set top box between
locations at different temperatures, allow it to reach
room temperature before you apply power to it.

When disposing of this product

packaging, please ensure that it is
recycled.
This will reduce the demand for virgin wood pulp,
whilst diverting material that would otherwise end
up in landfill.

Product and batteries

Recycling - Do not dispose of this
product or its remote-control
batteries with your domestic rubbish.
At the end of their useful lives, the
product and batteries contain materials
that, when processed correctly, can be recovered
and recycled. By participating in the responsible
recycling of the product and batteries, you will be
reducing the requirement for new raw materials
and reducing the amount of material that would
otherwise end up in landfill. You will therefore help
to prevent potential negative consequences for the
environment and human health.
When you purchase a new, similar product your
retailer may offer to take this old one from you.
Alternatively, you can take it to your local recycling
centre. Your retailer or local municipal authority
will advise you of the collection facilities available
in your area for waste electronic products and
batteries. Use of these services will be free to you.

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IMPORTANT SAFETY INFORMATION

Using equipment safely

CAUTION:
Do not use or store your Astro set top box in
hot, cold, damp or dusty places.

Your Astro set top box has been manufactured to

meet international safety standards, but you must
take care to operate it safely.

Do not block the ventilation holes of your Astro

set top box. Leave a gap of at least 5 cm above
and around it to allow for adequate ventilation.
Never stand it on soft furnishings.

It is important that you read these safety instructions.

WARNING: Remember that contact with AC
mains can be lethal or can cause severe electric
shock. To avoid the risk of electric shock:

Do not put anything on your Astro set top box

which might drip or spill into it. Never stand
objects filled with liquids, such as vases, on top
of your Astro set top box.

Never remove the top cover from the 12V

power supply unit, as there are high-voltage live
parts inside. There are no user-serviceable parts
inside this power supply unit.

Do not place your Astro set top box in an

unventilated cabinet or on top of a unit that
emits heat (e.g. a VCR).

Never remove the top cover from your Astro set top
box. There are no user-serviceable parts inside it.

On the rear panel of your Astro set top box,

there is a tamper-evident label that states
Warranty void if broken or removed.

Never place naked flame sources, such as lighted

candles, on or adjacent to your Astro set top
box.

Connecting to the mains supply

Make sure all electrical connections are properly

made.

Your Astro set top box is designed for use only

with the supplied 12V power supply unit.

Do not connect any equipment to the mains supply

until you have properly connected all the other leads.

The 12V power supply unit operates with a 100240V AC, 50-60Hz mains supply. Do not connect
it to any other electricity supply than this.

Connect the 12V power supply unit to your Astro

set top box. Then insert the 2-way connector
on the supplied mains lead into the 12V power
supply unit, then finally insert the mains plug into
the mains supply at the wall socket.

To disconnect power from your Astro set top

box, always remove the 12V power supply unit
from the mains supply (rather than disconnect
the 12V power supply unit from your Astro set
top box). Therefore you must install your Astro
set top box near to the mains socket-outlet,
which should be easily accessible.

If you are in any doubt about the mains lead,

its plug or its connection, consult a competent
electrician.

Before you disconnect any other equipment

from your Astro set top boxs rear panel, put
your Astro set top box into standby, wait 60
seconds, then disconnect your Astro set top
box from the power supply (by disconnecting
the 12V power supply unit from the mains
socket on the wall).
Never push anything into holes, slots or other
openings in the case (except a Smart Card into
the slot provided).
The model number, serial number and electrical
rating of your Astro set top box are on a label on
its base.

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ELECTRICAL INFORMATION

Mains plug and its fuse

The supplied mains plug is a non-rewireable type.
If you need to replace the fuse, you must use an
ASTA- or BSI-approved BS1362 fuse, rated at 3A and
marked as shown below.

or

The plug has its fuse beneath a fuse cover on its

face. Use a screwdriver to lever off the fuse cover,
replace the fuse with a new one and refit its cover.
Never use a plug if its fuse cover is missing.

WARNING
If the supplied mains plug is not suitable for
your mains socket-outlet, DO NOT plug it in.
Remove its fuse and then cut the plug off the
lead. Destroy the severed plug immediately
to avoid the shock hazard which would exist if
this were to be plugged into a mains socket.
Fit an appropriate mains plug on the lead.
If this plug contains a fuse, it should be as
described left. If you are using a non-fused
plug, an external fuse must not exceed 5A.

AM

The fuse is inside the rewireable plug. Use a

screwdriver to remove the plugs back cover. Never
put the plug into the mains socket when its cover is
removed. Lever out the fuse and replace it with a
new one. Replace the plugs back cover.
FUSE of correct value

3 AMP

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BEFORE YOU BEGIN

Unpacking the carton

Before you start installing your Astro set top box, please check you have the following supplied accessories:

A 12V power supply unit

A mains lead

A 3-way AV phono lead

A remote control and 2 AAA batteries

A Smart Card

A warranty card

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YOUR Astro SET TOP BOX

front panel

Standby button (S)

To switch your Astro
set top box on and off.

rec indicator

Display

Is lit while your Astro set

top box is recording a
program.

Shows the current time when your

Astro set top box is in standby.
Shows the channel number when
your Astro set top box is tuned to
a channel.

(For future use)

ch+

ch-

rec
smart card

USB 2.0 port

ch+ and ch buttons

IR indicator

For future use.

To change channel by
stepping through them.

Flashes when your Astro

set top box is receiving a
signal from your remote
control.

Slot for Smart Card

NOTE: The front panel of your Astro set top box is covered with a protective clear plastic film.
Carefully remove this film before using your Astro set top box.

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YOUR Astro SET TOP BOX

rear panel

COMPONENT VIDEO

HDMI

DC POWER

If your TV has component video

inputs, use phono leads (not
supplied) to connect it here, for a
better quality picture in standard
definition only.

Connect a HDMI lead

(not supplied) between
here and a HDTV.

Do not connect 12V power

supply unit here until you
have made ALL the other
connections.

SAT-IN

NETWORK PORT

Connect the cable from

your satellite dish here.

For future use.

Pb

Pr

ANALOGUE
STANDARD
DEFINITION

SAT-IN
13/18V
350mA MAX

COMPONENT
VIDEO

COMPOSITE
VIDEO

LEFT

RIGHT
AUDIO

DIGITAL
AUDIO

NETWORK
PORT

5V
500mA MAX

COMPOSITE VIDEO

DIGITAL AUDIO

USB 2.0 port

Connect a phono lead

between here and a TV.

Connect a coaxial digitalaudio lead (not supplied)

between here and a home
theatre system.

For future use.

AUDIO LEFT and RIGHT

(Left and right stereo audio)
Connect phono leads between
here and a TV or hi-fi amplifier.

DC POWER
12V
2.5A MAX

The model number, serial number and

electrical rating of your Astro set top
box are on a label on its base.

NOTE: All the interconnections between the rear panel of your Astro set top box and your other
equipment are safe, extra-low voltage circuits. However, you should always disconnect your Astro
set top box from the power supply before connecting or disconnecting other devices at the rear
panel.

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CONNECTING UP

Connecting your Astro SET

TOP BOX

This will give a better quality picture on your TV for

standard definition only.
You also need to connect the audio leads.

Before starting, choose a suitable position for

your Astro set top box, observing the ventilation
requirements set out on page 3.

If your HDTV has HDMI inputs, you can connect your

Astro set top box to your TV using a suitable lead
(not supplied) as shown below. This will give you the
best picture and audio quality on your TV.

WARNING: Before you connect or disconnect

your Astro set top box to/from any other
equipment, make sure you disconnect all the
equipment from the mains supply.

You do not need to connect any additional audio

leads. (Limited to stereo audio only.)

Alternative audio connections

Connecting to a TV

You can connect your Astro set top boxs audio

outputs to your TV, as shown on this page, but you
can, instead, connect them to a hi-fi amplifier OR
home theatre system, as shown below. This will give
better sound quality.

If you have a TV with only a composite (CVBS) video

input, use the supplied AV phono leads to connect
your Astro set top box as shown below.
Match the colours of the connectors on your Astro
set top box and leads.

The best sound quality is from your Astro set top

boxs DIGITAL AUDIO connector, but for this you will
need a 75ohm coaxial audio cable (not supplied).
This digital audio is compatible with Dolby Digital.

If your TV has component video (Y Pb Pr) inputs,

you can connect your Astro set top box to your TV
using a suitable lead (not supplied) as shown below.

TV

HDMI

Astro set top box

Component
video phono
leads
Y

HDMI
lead

Pb

Pr

ANALOGUE
STANDARD
DEFINITION

SAT-IN
13/18V
350mA MAX

Home cinema system

COMPONENT
VIDEO

COMPOSITE
VIDEO

LEFT

RIGHT
AUDIO

DIGITAL
AUDIO

NETWORK
PORT

5V
500mA MAX

DC POWER
12V
2.5A MAX

Coaxial digital
audio lead

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CONNECTING UP

Connecting to the satellite dish

If necessary, fit an F-connector to the cable from the
satellite dish.
Y

Connect the lead directly from the dish to the

connector labelled SAT-IN on your Astro set top
boxs rear panel.

Pb

Pr

ANALOGUE
STANDARD
DEFINITION

SAT-IN
13/18V
350mA MAX

COMPONENT
VIDEO

COMPOSITE
VIDEO

LEFT

RIGHT
AUDIO

DIGITAL
AUDIO

The signal cable coming from the dish cannot

be used with a signal splitter. Using a splitter will
reduce the signal strength to your Astro set top box
and will damage other set top boxes connected to
the same dish.
Please ensure that the signal cable is properly
installed while setting up your Astro set top box.
WARNING: Your Astro set top box should be
installed by an Astro authorized installer.

Connecting to the power

supply
Y

1. Plug the fixed lead on the 12V power supply

unit into the socket labelled DC POWER on
your Astro set top boxs rear panel.

Pb

Pr

ANALOGUE
STANDARD
DEFINITION

SAT-IN
13/18V
350mA MAX

2. Plug the 2-way connector on the

supplied mains lead into the socket
on the 12V power supply unit.

COMPOSITE
VIDEO

COMPONENT
VIDEO

LEFT

RIGHT
AUDIO

DIGITAL
AUDIO

NETWORK
PORT

5V
500mA MAX

DC POWER
12V
2.5A MAX

3. When all the connections are

properly made, connect the
mains plug from the 12V power
supply into a mains wall socket.
4. Connect other equipment, such
as your TV, to the mains supply.

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NETWO
PORT

CONNECTING UP

Switching your Astro SET

TOP BOX on and off

Standby button (S)

When you have connected your Astro set top box to

the power supply, the four-digit display on its front
panel lights up. This shows that your Astro set top
box is receiving power.
ch+

When your Astro set top box is in standby, the

four-digit display shows the current time; when
your Astro set top box is out of standby, the display
shows the channel number.
If your Astro set top box is in standby, switch on your
TV, then press the standby button (S) on the front
panel of your Astro set top box to turn on your Astro
set top box. You can also use the standby button or
a number button on your remote control.
Never turn off your Astro set top box by simply
disconnecting it from the power supply. Use the
standby button (S) on your Astro set top box or
your remote control.

ch-

rec

Astro set top box is out of standby.

Shown by channel number.

Power Saving:
To save power and money, and to reduce
greenhouse gas emissions, please turn
off your Astro set top box, using only the
standby button, when it is not in use.

Inserting batteries in your

remote control
1. Remove the back cover by lifting the latch.
2. Insert the two supplied AAA batteries into the
battery compartment.
Make sure you insert them the correct way round,
as shown by the + and symbols in the battery
compartment.
3. Replace the cover.
When you need to replace the batteries in your
remote control:

Always replace all the batteries at the same

time.

Please dispose of batteries in an

environmentally-responsible way (see page 2).

Never throw used batteries into a fire.

10

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YOUR Smart Card

Inserting your Smart Card

ch+

You will need the supplied Astro Smart Card so that

you can receive Astro programmes and services on
your Astro b.yond set top box. Insert it as follows and
leave it inrecyour Astro b.yond set top box permanently.
ch-

1. Hold your Astro Smart Card with the gold chip

uppermost and the arrow pointing towards your
Astro b.yond set top box.

smart card

2. Insert your Smart Card into the front-panel slot,

pushing it in as far as it will go without forcing it.
Care for your Smart Card as follows:

Dont remove or insert your Smart Card

unnecessarily.

Dont bend your Smart Card.

Keep your Smart Card dry. Never clean it with

fluids use a soft dry cloth.

Keep your Smart Card away from heat and

sunlight, small children and pets.

Please use the Smart Card which came with your

Astro b.yond set top box. Smart Cards from other set
top boxes will not work with your Astro b.yond set
top box.
Please use your Smart Card only with the Astro b.yond set top box bearing the below serial number:
Astro b.yond set top box serial number

Smart Card number

11

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TV settings

You can access the TV Settings by navigating through the following screens:
Home > Settings > Installation Settings > TV Settings
In the Installation Settings screen, enter your PIN code when prompted. The default PIN code is 0000.
Item

Settings

Comments

TV Type

Standard Definition

For TVs that support Standard Definition

High Definition*

For TVs that support High Definition

4:3

For standard (4:3) TVs

16:9*

For widescreen (16:9) TVs

Conversion for 16:9 input

video
(Determines how widescreen
(16:9) programmes are displayed
on a standard (4:3) TV
available only if the TV Aspect
Ratio has been set to 4:3)

Letter Box*

The entire frame of the widescreen

programme will be displayed in a
standard (4:3) TV, but the frame will not fill
the screen. There will be black bars on the
top and bottom of the frame.

Pan Scan

The side edges of the widescreen

programme will be cut-off but the entire
screen will be filled.

Conversion for 4:3 input video

(Determines how standard (4:3)
programmes are displayed on a
widescreen (16:9) TV available
only if the TV Aspect Ratio has
been set to 16:9)

Stretch
(Default if the TV Type is set
to Standard Definition.)

The entire frame will stretch horizontally

to fill the screen.

Pillar Box*
(Default if the TV Type is set
to High Definition.)

The entire frame will be displayed as if it

were on a standard TV with black bars on
either side of the frame.

TV Aspect Ratio

* Default setting

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HD settings

You can access the HD Settings by navigating through the following screens:
Home > Settings > Installation Settings > HD Settings
In the Installation Settings screen, enter your PIN code when prompted. The default PIN code is 0000.
Set the HD resolution to best match your TVs native resolution. The available settings are 576i, 576p, 720p and
1080i. These settings are only applicable to the HDMI output of the Astro b.yond set top box.
The recommended settings for various TV resolutions are shown below.
TV Resolution

Setting

1920 x 1080

1080i

1280 x 720

720p

852 x 576

576i / 576p

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DIgital audio settings

You can access the Digital Audio Settings by navigating through the following screens:
Home > Settings > Your Settings > Digital Audio Settings
The audio quality will depend on the Digital Audio Settings and the type of audio output used, as shown
below.
Channel type

Digital Audio Setting

HDMI

Digital Audio

Audio L & R

Channel with
Dolby

Dolby Digital 5.1

(Digital Only)

Dolby Digital

Dolby Digital

No audio

Stereo
(Analogue and Digital)

Stereo

Stereo

Stereo

Dolby Digital 5.1

(Digital Only)

Stereo

Stereo

Stereo

Stereo
(Analogue and Digital)

Stereo

Stereo

Stereo

Channel without
Dolby

Rear-panel audio outputs

If you notice that the audio is not in sync with the video, you may set the time delay accordingly to
compensate for this delay.

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YOUR remote control

To remove on-screen menus

and return to normal viewing

tv standby (S)
To switch TV into or
out of standby

radio
To switch to the
radio channels

Z
To turn sound off and on

tv
To launch TV guide

vol+ and vol

To change the volume

ok
To confirm a choice
or save settings

colour buttons
I-II c
To select soundtrack
and display subtitles

fav
To cycle through
favourite channels

standby (S)
To switch your Astro b.yond
set top box into or out of
standby

indicator
Lights up red to show that the
remote control is controlling
your Astro b.yond set top box

home
To launch the Home menu
To move around the on-screen
menus and displays

ch+ and ch
To change channels by
stepping through them

back
To return to the last-viewed
channel or to step back
through on-screen menus
To toggle between TV Aspect
Ratio settings (see page 12)

info

To display Channel Info

To display the synopsis in
Channel Pilot
Also used for some interactive
services

buttons for handling

recordings

apps

To start recording
to an external hard disk*

G Rewind*
K Pause*
B Play*
L Stop*
F Fast-forward*

av
To cycle through TV inputs

To launch interactive
applications*

number buttons
To key in channel numbers to
change channel
To type in words on certain
onscreen displays*

* For future use

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YOUR remote control

Controlling your TVs Features with your Remote Control

You can use your remote control to control some of your TVs features, after you press the tv button. Then, you
can:

turn your TV on/off using the tv S button

adjust the volume* using vol+ and vol

mute the volume using the Z button

select AV channels using the av button

First, you must configure your remote control to use the correct TV Code for your brand of TV. You can either
set the code yourself (Option 1), or let your remote control search for the correct code (Option 2).
* The volume control and mute is by default set to control your Astro b.yond set top box even if the remote
has been set up properly. Holding down ok and vol+ until the remote blinks twice will allow you to control
your TVs volume. To revert the remote to controlling your Astro b.yond set top boxs volume, hold down the
ok and vol- until the remote blinks 4 times.

Option 1
1. Hold down tv S and ok together, until the indicator blinks twice.
2. Use the number buttons to enter a 4-digit TV Code for your brand of TV (see table on page 17).
3. If the code you entered is valid, the indicator blinks twice.
4. Verify if the other controllable TV functions are functioning.
NOTE: If the TV Code is invalid, or you press an incorrect button, the indicator blinks once for a
longer period. The previous settings are restored and the setup routine ends.

Option 2
1. Hold down tv S and ok together, until the indicator blinks twice.
2. Press 9 9 1. The indicator will blink twice again.
3. Press tv S button. Aim the remote at the TV, and press ch+.
4. If the TV does not turn off after 3 seconds, press ch+ again. Keep repeating this until it the TV turns off. If
the remote blinks 3 times after pressing ch+, that indicates that the remote has cycled through the entire
database and if you still cannot control your TV, your TV is not supported by this remote. Once the TV
responds, proceed to step 5.
5. Press ok. The indicator blinks twice to confirm that the TV Code has been set.
6. Verify if the other controllable TV functions are functioning.
If you do not press any remote control buttons within a 20-second period during either setup
method, the previous settings are restored and the setup routine ends.

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YOUR REMOTE CONTROL

TV Codes
If a 4-digit code does not work, try the next 4-digit code for your brand of TV.
Samsung

0060 0812 0618 0178 0587 0009 0093 0556 1235 0108 0037 0217 0264 0370
0072 0156 1208 0766 0226 0814 0216 0290 0821 0163

Sony

1825 1505 0011 1651 0036 0650 1010 0037 0556 0093 0170 0074

Philips

0037 0556 1744 0772 1246 1304 0178 0108 0195 0087 0374 0760 0343 0595
0009 0200 0361 1521

Panasonic

0650 0226 1650 1636 0108 1310 0037 0556 0163 1208 0508 0896 0361 0853
1335 0367 0516 0548 0001

Toshiba

1508 0508 0060 0009 0714 0036 0156 1656 0070 0093 2060 0264 1935 0412
1164 0618 1582 0650 0821 1704 0217 0109 1457 1916 1908 0698 0037 0736
1556 1037

LG

1423 0001 0178 0037 0556 0876 0370 1768 0377 0009 0714 0060 0217 0108
0216 0290 0163 0606 0109 0698 0715 0823 0829 1556 1191 0247 0367 1681
1539

Pioneer

1260 0760 0011 0170 1457 0698 0109 0163 0037 0287 0556 0428 0370 0343
0361 0486 0512

Sharp

0093 0009 1393 0036 0491 0818 0256 1819 1163 0650 0294 0653 0412 0516
0200 0760 2214

JVC

0653 1818 0036 1153 0606 1653 0371 0508 0731 0683 0192 0218 0418 0093
0650

If the brand of your TVs Codes is not listed here, please refer to the Astro website
(www.astro.com.my) for additional information.
If you wish to clear the current TV Code that is programmed to the remote, hold down tv S and ok together,
until the indicator blinks twice. Follow this up with 9 7 7. The indicator will blink twice again. The remote
will still be able to control your Astro b.yond set top box.

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on-screen messages

If any of the following on-screen messages appear, you may attempt the suggested solutions to resolve it
before contacting Astro Customer Service.
On-screen message

Possible cause

Suggested solution

Please insert your Astro Smart

Card.

Your Astro Smart Card is not

inserted in the smart card
slot of your Astro b.yond set
top box.

Please insert your Astro Smart Card into

the smart card slot.

Invalid Smart Card. Please

insert your Astro Smart Card or
insert your Astro Smart Card
correctly.

The smart card is not

inserted properly.

Reinsert the smart card correctly.

There is a mismatch in the

customer type of the Astro
Smart Card inserted in your
Astro b.yond set top box.

Please insert the Astro Smart Card that

came with your Astro b.yond set top box.

The smart card in your Astro

b.yond set top box is not an
Astro Smart Card.
This channel is not included in
your subscription. To subscribe,
please call Astro customer
service.

Your current subscription

does not include this
channel.

Please contact Astro Customer Service if

you are interested in viewing the channel.

Your Smart Card is inactive.

Please call Astro customer
service to activate.

Your Astro Smart Card has

not been activated or has
been deactivated.

Please contact Astro Customer Service to

activate the card. Ensure that the smart
card is in your Astro b.yond set top box,
powered up with the signal locked on.

The Astro Smart Card has

not been in your Astro
b.yond set top box for
several months.

Leave the Astro Smart Card for a couple of

hours inside the Astro b.yond set top box,
powered up with the signal locked on.

You have inserted a smart

card from another set top
box. Your Astro b.yond set
top box will work only with
the Astro Smart Card that it
came paired with.

Insert the Astro Smart Card that came

paired with your Astro b.yond set top box.

You have inserted the wrong

Smart Card. Please insert the
correct Smart Card.

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on-screen messages

On-screen message

Possible cause

Suggested solution

Services currently not

available.

The satellite input is not

connected properly.

Ensure that the satellite input is

connected properly.

This may be a temporary

condition due to the rain. If
this condition persists, please
call Astro customer service.

The dish is not be aligned

properly.

Have an authorized installer align the dish

properly.

Booking is not allowed when

Smart Card is removed.

The Astro Smart Card is not

inserted in your Astro b.yond
set top box while you trying
to book a reminder.

Insert your Astro Smart Card and retry

booking the reminder.

You have already booked

the maximum numbers of
reminders.

You have already booked 50

reminders.

You can either delete some of the existing

reminders or book new reminders after
the existing reminders have lapsed.

The following events start at

the same time. Please cancel
one of the events to proceed.

You have already set another

programme to start at the
same time, thereby causing
a reminder conflict.

You can either cancel the current booking

or continue booking a new reminder by
overwriting the old reminder.

No favourite channels found.

You have not assigned any

channels to your favourite
channels list.

You can access the Home menu using

the home button on the remote control.
You can assign favourite channels by
navigating to:

You have already selected the

maximum number of favourite
channels.

You have already selected

30 favourite channels.

You need to delete some of your old

favourite channels to add additional
channels.

This channel is blocked under

parental control.

You have blocked this

channel using the Channel
Block function under
Parental Control.

You can either enter the correct PIN code

to view the channel or switch to another
channel.

You have already selected the

maximum number of blocked
channels.

You have already selected

30 blocked channels.

You need to delete some of the old

blocked channels to block
additional channels.

Settings > User Settings > Edit Favourites.

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GENERAL PROBLEMS

Before attempting to check the connections between your equipment, please ensure that you have
disconnected them from the mains supply. When you are done checking or reconnecting your equipment,
safely reconnect them to the mains supply.
Problem

Possible cause

Suggested solution

The display on the front panel

does not light up/is not lit.

Your Astro b.yond set top

box is not connected.

Make sure the lead from the 12V power

supply unit is properly plugged into your
Astro b.yond set top box. Check that
the 12V power supply unit is properly
connected to the mains supply, and that
the mains supply is switched on.

There is no sound and picture

on your TV, but your Astro
b.yond set top boxs front
panel shows the time.

Your Astro b.yond set top

box is still in standby.

Press the standby button (S) on your

remote control or your Astro b.yond set top
boxs front panel. Make sure that your TV is
out of standby and the correct AV input has
been selected on the TV.

Your remote control does not

operate your Astro b.yond set
top box.
(NOTE: if your Astro
b.yond set top box is out
of standby, then the IR
indicator light
on
its front panel should
flash when you press the
remote-control buttons.)

Your Astro b.yond set top

box is still in standby.

Press the standby button on your remote

control.

Something is blocking the

path between your remote
control and your Astro b.yond
set top boxs front panel.

Ensure that nothing is blocking the path.

Your remote controls

batteries need replacing.

Replace all the batteries in your remote

control. Never throw used batteries into a
fire. Dispose of them in an environmentallyresponsible way (see page 2).

Your satellite dish is not

connected properly to your
Astro b.yond set top box.

Make sure that your satellite dish is

connected properly to your Astro b.yond
set top box.

Your TV is not connected

properly to your Astro b.yond
set top box.

Make sure that your TV is connected

properly to your Astro b.yond set top box,
your TV is out of standby and the correct AV
input has been selected on the TV.

Your satellite dish is not

pointing in the right
direction or has a faulty LNB.
NOTE: Severe weather
and heavy cloud cover
can cause this problem.

Check the signal-level indicator. If it is low,

please contact Astro Customer Service for
further assistance.

There is no sound or picture,

or the picture is of poor
quality or looks blocky.

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GENERAL PROBLEMS

Problem

Possible cause

Suggested solution

There are Smart Card error

messages.

Your Astro b.yond set

top box cannot detect or
recognise your Smart Card.

Make sure that you have the correct Astro

Smart Card and that it is properly inserted. If
the messages persist, please contact Astro
Customer Service.

You have forgotten your PIN

code.

Please contact Astro Customer Service to

reset the PIN code.

Your Astro Smart Card does

not work with any other Astro
b.yond set top box that you
may have.

Your Astro Smart Card will

work only with the Astro
b.yond set top box that it
came paired with. It can not
be used with any other set
top box.

Make sure that your Astro Smart Card is

used only with your Astro b.yond set top
box.

The HDMI output of your

Astro b.yond set top box does
not seem to be functioning.

In order to activate the

HDMI output, you need to
subscribe to HD channels.

Make sure that the Astro Smart Card is

inserted into your Astro b.yond set top box.
If the problem still persists, please contact
Astro Customer Service.

The HDMI cable may not be

connected properly.

Please ensure that the HDMI cable is

connected properly at each end.

Your TV may be unable to

communicate properly with
the HDMI input.

Turn the TV off and on.

Your HD channels show

Services currently not
available while your other
channels are OK.

Your Astro b.yond set top

box needs to be installed
properly without the use of
any cable splitters.

Please call Astro Customer service to have

your Astro b.yond set top box correctly
installed.

When viewing a HD channel,

the other set top boxes in
your home no longer work
properly.

Your Astro b.yond set

top box installation and
infrastructure requires it
to have a dedicated signal
source.

Disconnect the splitter and connect the

signal source directly to your Astro b.yond
set top box.

NOTE: If you experience a problem even after the above checks, please contact Astro Customer Service
for further assistance.

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specification

Due to continued product improvement, this specification may change without notice.

General
Operating voltage

12V DC 2.5A

Power consumption

30W (max)

Dimensions (W x D x H)

324mm x 238mm x 56mm

Weight

1.5kg (packed, including accessories)

Operating temperature range

+5C to +42C

Storage temperature range

20C to +70C

Rear-panel connectors
DC POWER

12V DC 2.5A

SAT-IN (satellite dish input)

F-type female

AUDIO LEFT and RIGHT

2 x phono audio-out sockets

VIDEO

Phono composite video-out socket

COMPONENT VIDEO Y Pb Pr

3 x RCA (phono) component video-out sockets

DIGITAL AUDIO

Coaxial S/PDIF connector RCA/Cinch (female)

HDMI

HDMI interface

NETWORK PORT

USB 2.0 Host Port (Type A) (for future use)

RJ45 female (for future use)

Front-panel connector

USB 2.0 (for future use)

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NOTICES

Astro is a trademark of MEASAT Broadcast Network Systems Sdn. Bhd (240064-A)

This product incorporates copyright protection technology that is protected by U.S. patents and other
intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision,
and is intended for home and other limited pay-per-view uses only unless otherwise authorized by
Macrovision. Reverse engineering or disassembly is prohibited.

HDMI, the HDMI Logo and High-Definition

Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.
Other trademarks listed herein are the property of their respective owners.

Open Source Software

Certain components of the software contained in this product are subject to either:
(i) the GNU General Public Licence (GPL);
(ii) the GNU Lesser General Public Licence (LGPL); or
(iii) OpenSSL license.
In compliance with the GPL and LGPL Pace makes the source code of the Linux software, libraries and
associated utilities it uses, together with its modifications (if any), available to the public in source code form
at: http://www.pace.com/opensource/request.

Open Source Licenses

The software contained in this product may be covered by certain components consisting of free software or
open source software. A list of these components and a copy of the relevant copyright notices and license
term notices that are required by such licenses are available at this web page:
http://www.pace.com/opensource/license
This list may change from time to time and may depend on the model of product or the version of software
you have received. If you are unable to access this web page and wish to have a copy of this list, please
contact the Open Source Administrator at: Pace plc, Victoria Road, Saltaire, West Yorkshire, BD18 3LF, United
Kingdom. To the extent the terms of these open source or free software licenses prohibit any of the restrictions
in any end user license included with the product, such restrictions will not apply to the applicable open
source or free software component.

Copyright
This document is copyrighted and may not, in whole or part, be copied, photocopied, reproduced, translated
or reduced to any electronic or machine-readable form without prior consent in writing from MEASAT
Broadcast Network Systems Sdn. Bhd.
2009 MEASAT Broadcast Network Systems Sdn. Bhd.
All rights reserved.

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Notes

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