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Industrial Relations
3. Social causes: Uninteresting nature of work is the main social cause of poor
Industrial relations. Dissatisfaction with job and personal life culminates into
Industrial conflicts.
4. Employee welfare: Employers should recognise the need for the welfare of
workers. They must ensure reasonable wages, satisfactory working
conditions, and other necessary facilities for labour. Management should
have a genuine concern for the welfare and betterment of the working class.
Labour
Joint
Model Code Collect Sugge
Works Welfar Manag Tripart Joint
Standi of ive stion
Comm e ement ite Counci
ng Discipl Bargai Schem
ittee Counci Bodies ls
Orders ine Officer ning es
ls
s
1. Model Standing Orders: Standing orders define and regulate terms and
conditions of employment and bring about uniformity in them. They also
specify the duties and responsibilities of both employers and employees
thereby regulating standards of their behaviour. Therefore, standing orders
6 Unit-7 Industrial Relations
PYDAH BBM II Year
can be a good basis for maintaining harmonious relations between
employees and employers.
Under Industrial Dispute Act, 1947, every factory employing 100 workers or
more is required to frame standing orders in consultation with the workers.
These orders must be certified and displayed properly by the employer for
the information of the workers.
3. Works Committee: The Industrial Dispute Act, 1947 has provided for the
establishment of works committees. In case of any industrial establishment in
which 100 or more workers are employed, a works committee consisting of
employees and workers is to be constituted; it shall be the duty of the Works
Committee to promote measures for securing and preserving amity and good
relations among the employees and workers.
5. Suggestion Schemes:
6. Joint Councils:
8. Labour welfare officer: The factories Act, 1948 provides for the
appointment of a labour welfare officer in every factory employing 500 or
more workers. The officer looks after all facilities in the factory provided for
7 Unit-7 Industrial Relations
PYDAH BBM II Year
the health, safety and welfare of workers. He maintains liaison with both the
employer and the workers, thereby serving as a communication link and
contributing towards healthy industrial relations through proper
administration of standing orders, grievance procedure etc.
d) To send a report to the government stating forth the steps taken by him in
case no settlement has been reached at.
Advantages of Arbitration:
Disadvantages:
a) Labour court
b) Industrial Tribunal
c) National Tribunal
Wages
Rules of discipline
Retrenchment of workmen
Matters which are of a nature such that industries in more than one
state are likely to be interested in, or are affected by the outcome
of the dispute.
The participation may be at the shop level, departmental level or at the top
level.
Features of WPM:
1. Participation means mental and emotional involvement rather than mere
physical presence.
6. Joint Councils: The joint councils are constituted for the whole unit, in
every Industrial Unit employing 500 or more workers, there should be a
Joint Council for the whole unit. Only such persons who are actually
engaged in the unit shall be the members of Joint Council. A joint council
shall meet at least once in a quarter. The chief executive of the unit shall
be the chairperson of the joint council. The vice-chairman of the joint
council will be nominated by the worker members of the council. The
decisions of the Joint Council shall be based on the consensus and not on
the basis of voting.
3. Generally Trade Unions’ leaders who represent workers are also active
members of various political parties. While participating in management they
tend to give priority to political interests rather than the workers’ cause.
6. The focus has always been on participation at the higher levels, lower levels
have never been allowed to participate much in the decision-making in the
organizations.
2. Employers and workers should agree on the objectives of the industry. They
should recognize and respect the rights of each other.
18 Unit-7 Industrial Relations
PYDAH BBM II Year
3. Workers and their representatives should be provided education and training
in the philosophy and process of participative management. Workers should
be made aware of the benefits of participative management.
Modern scholars are of the mind that the old adage “a worker is a worker, a
manager is a manager; never the twain shall meet” should be replaced by
“managers and workers are partners in the progress of business”
Collective Bargaining
Good relations between the employer and employees are essential for the success
of industry. In order to maintain good relations, it is necessary that industrial
disputes are settled quickly and amicably. One of the efficient methods of resolving
industrial disputes and deciding the employment conditions is Collective
Bargaining. Industrial disputes essentially refer to differences or conflicts between
employers and employees.
6. It is a two-way process. It is a mutual give and take rather than a take home
all method of arriving at a solution to a dispute.
Negotiati
on
Negotiated
Agreement
Ratification of
Agreement
Implementation of
Agreement
From the employees’ side also, preparation is required for the following
reasons:
The wage and benefits issues are the ones which receive the greatest
amount of attention on the bargaining table.
3. Negotiation: When the first two steps are completed, both parties engage in
actual negotiation process at a time and place fixed for the purpose. There a
re two types of negotiations:
End of unit -7