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mE-business infrastructure refers to the combination of

hardware such as servers and client PCs in an

mthe network used to link this hardware and the software
application used to deliver services to worker within the e-
business and also to its partners and workers.
mInfrastructures also include the architecture of the
network, hardware and software and where is it located.
mInfrastructures can also be considered to include the
data and documents accesses through e-business

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Physical and network infrastructure components of the Internet
igure 3.2
(Levels IV and III in  )
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igure 3.5 The relationship between intranets, extranets and the Internet




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m is a normative specification of a technology or methodology applicable to

the Internet.

m Internet Standards are created and published by the Internet Engineering Task
orce (IET)

Internet refers to the global information system that

Logically linked together by a global unique address space based on the
internet protocols (IP)
Is able to support communication using the transmission control protocol /
internet protocol (TCP/ IP)
Provides , uses or make accessible either publicly or privately and high
level services on the communications

The     (commonly known as  )

mis the set of communications protocols used for the Internet and other
similar networks. It is named from two of the most important protocols in it:
mthe Transmission Control Protocol (TCP) and the Internet Protocol (IP),
which were the first two networking protocols defined in this standard.
This is the standard used to allow web browsers and servers
to transfer request for delivery of web pages and their
embedded graphics. When click on a link while viewing the
web site, the web browser will request information from the
sever computer hosting the web site using HTTP.
mv      v 
This is a standard method of addressing, similar to postcodes
that make it straight forward to find the name of a site. A
technical name for a web address is URL. Example is
!omain name refers to the name of the web server and is
usually selected to be the same as the name of the company
and the extension will indicate its type. Example is


These standard for web pages designs, text, graphics and Multimedia and there
are different standards that exist for all these.
The design, text and graphical information that form a web pages, Good Content is
the keep to attracting customers to web site and retaining their interest or achieving
repeat visits.
m#    #  "" : A standard web pages presentation format
used to define the text and layout of webs pages.
mr#  $ % #  "" &Is a standard for transferring structural
data, unlike HMTL which is purely presentational.
m[ "  [   " &A graphic format and
compression algorithm best used for simple graphic.
m$[  "  [& This refers to two standard file most
commonly used to present images on the web pages. It is use for larger images.
"   [ '!
"( &these are add on program
to the web Brower to provide extra functionality such as animations. Examples
macromedia flash, shock waves


These are sound and video standard that could be included in a website
m       *
The internet governance controls the operations and use of the internet
and netiquette.

m    !
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The Internet Corporation for assigned names and Number: ICANN : for
IP address allocation and domain name names management.
Internet society (ISOC): formed 1992, to provide leadership in addressing
issue that comfort the future of the internet and is the organization for the
groups responsible for the internet infrastructure standard.
The Internet Engineering Task orce (IET): the technical body for
network designers, operators, and vendor ad researcher connected with
the development of internet architectures.
The World wide consortium: This is the organization that is responsible
for web standards.

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  ! "
 '   : A mobile phone or mobile
(Y Y   Y Y  ) is an
electronic device used for mobile
telecommunications over a cellular network
of specialized base stations known as cell

 j   : A smartphone is a
mobile phone offering advanced
capabilities, often with PC-like

      : also
known as a palmtop computer, is a mobile
device which functions as a Personal
information manager and connects to the
6      6  
o fixed location User is free from the need to access via
only desktop
Location-based services Mobile can use to show the place where
ever you are. E.g GPS
Instant access Always on GPRS and 3G for lengthy
Privacy Mobile are more private than desktop
Personalization Can set up personal information
Security More secure because mobile phone is in a
form of wallet.
hat would benefit you?
 igh speed wireless local area network
 ifi hotspots : Allow costumer to online with
their laptop or mobile phone.
 Marketing communication

Y Y Y 


 rand building
 is a television set with a built in digital tuner. Most of them
also allow reception of analogue signals. They do away with
the need for a set top box for converting those signals for
reception on a television.
 In January 2003 in the UK, the new level of access in new
media was reported as

1. Mobile phone = 77%

2. Use internet anywhere= 48%
3. ave digital TV = 40%
 igh-definition television (or  TV, or just  ) refers to video having
resolution substantially higher than traditional television systems
(standard-definition TV, or S TV, or S ).  has one or two million
pixels per frame, roughly five times that of S . Early  TV
broadcasting used analog techniques, but today  TV is digitally
broadcast using video compression.
 In the UK, it is a must for everyone to have a  TV with the 
resolution by 2010.
6     6  
Instant access Availably rapidly
Personalization Less practical than PC and mobile phone
because only several viewer
Security Credit card detail can be held by the
i TV provider. Making it unnecessarily
to enter personal detail.
E.g: Video on demand


E.g: Play games and chatting via SMS and advert product
on TV


E.g: Viewer can choose different camera angle in a football
match. There's no return path in this case.





 Managers of e-commerce services need to
monitor the adoption of new access devices
for the internet.
 An e-commerce infrastructure should be
designed to readily enable new access media
as they develop.