Wenceslao Lacaze

Mobile:+(1) 772 226 0288 E-Mail: wlacaze@gmail.com Age: 36 years old (05-04-1974) Visa: USA/H1B - EU/ Italian wife

Overview
Wenceslao is a Solution Manager Expert. He has focused his career in the Solution Manager and Technical Architect areas based in its strong knowledge in Netweaver/Basis platform, also has a significant experience with all phases of a project, from the initial Blue Print to the post Go-Live support. His international work experience has enabled him to develop his skills on communication, team working, and fast learning, having participated on all phases of implementation, both on SAP projects from scratch, and projects where functionality is added to an already operational system. Creative & innovative Fast learner, Self motivator Mindset Customer focus Team work spirit Quality minded Curious of new technologies and tools

Consulting Experience
Technicolor Media California, U.S. Solution Manager Consultant August 2010 / Now

Activities: SAP Solution Manager 7.1 Upgrade Implementation of Solution documentation. Implementation of Change Request Management and Quality Gates Implementation of Incident Management Implementation of Root Cause Analysis Aris and uPerform Integration Telefonica Technology BsAs, Argentina Solution Manager Consultant

Oct. 2009 Jan.2010

Activities: Implementation of Solution documentation. Implementation of Quality Management and Change Request Management (Full customized workflow, (35 Status) Implementation of Incident Management Knowledge Transfer to the local consultant Workshop Job Scheduler (Redwood) Capgemini Paris, France Solution Manager Consultant Technology Activities: Implementation of Solution documentation. Sept. 2009 Oct.2009 Clients: Thomson Media

Implementation of Change Request Management and Quality Gates Implementation of Incident Management Knowledge Transfer to the local consultant Workshop Job Scheduler (Redwood) Accenture Argentina Technology Buenos Aires, Argentina E2E Consultant

April. 2009 Sept.2009

Activities: Implement Change Management using RUNSAP Methodology: Landscape Strategy to implement Sap ChaRM in Complex Landscape (6 system +1) Knowledge Transfer to the local consultant Strategy to use Implementation and Documentation using Solution Manager methodology Implementation of Service Connection integrated with Service Desk for handle Sap Support Message and Sap Notes SAP Deutschland AG & Co. KG (EMEA) Technology Novi Sad, Serbia ChaRM Consultant Sept. 2008 - Dec. 2008 Clients: NIS Petrol

Activities: Implement Change Request Management functionality Implement Solution Documentation Integration with Issue Management and Incident Management IBM Global Delivery Services Technology Nice, France Solution Manager Consultant April 2008 July 2008 Clients: Saint-Gobain / FNAC

Activities: Implementation of Willy Introscope and Solution Manager Diagnostics Definition of Procedures related to Solution Manager to support the customers Implementation of Issue Management, Service Desk and Change Request Management in LAB Workshops and Seminars about how to use and implement Solution Manager HP AOME Atos Origin Middle East Oil Industry Saudi Arabia, Bahrain, Kuwait, UA Emirates. Aug. 2007 Jan. 2008 Clients: KJO (Aramco & K.Oil) Saudi Airlines. Saudi Electricity Co.

Activities: Implementation of Issue Management and Service Desk with Solution database and Service Connection. Implementation of Change Request Management Implementation of Solution Manager Diagnostics and Introscope Installation of SAP LAB (Portal 7, SM 4.0, ERP IDES 2005) Training Curses and Material preparation for workshops/Demo. Neoris Technology Monterrey, Mexico Solution Manager Consultant Activities: Jan. 2007 Aug. 2007 Client: CEMEX

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Definition of maintenance Cycles (Package and Delivery concept) and implementation projects with ChaRM (Including retrofit functionality in Ramp-up) Implementation of Global Templates Implementation of Solution Manager Diagnostics and Willy Interscope Training to all the teams involved PoC: ACC Project (Aix/Linux), TDMS and Job Scheduler (CPS) Repsol-Ypf Is-Oil Buenos Aires, Argentina - Technical Consultant

Oct. 2005 Dec. 2006

Activities Implementing different Sap Solutions and functionalities: Full implementation of Sap Solution Manager (4.0) for monitoring the company landscape Administration and support of R3 (IS-OIL), CRM 4, BW 3.0-3.5,BI 7.0, Portals NW2004, NW2004s, Sap Mobile over (RHEL-W32-AIX). SLA, EWA, Remote Administration and CCMS centralized Willy Interscope and Monitors for JAVA Stack and CPH for historical information Developing project documents, configuration document, training manual Univeg / Bocchi Consumer Goods Italy - IT and SAP Administrator

Jan. 2001 Oct. 2005

Activities: IT Support and Installation and Configuration of SAP Solution Manager 3.1: SAP Support for the foreign Office (FRANCE, SPAIN, GERMANY, BELGIUM, UK, ARGENTINA) Installation and support for R/3 and SCM 4.0. over (RHEL - AIX 5.2-Oracle 9i/8i W2000) Users and Profiles Management and Transports administration (QA) Installation and Administration of Tivoli Server Designed and specified interfaces between SAP FI/MM/SD using BAPIs, LSMW and IDOCs

WORKSHOPS and TRANING EXPERIENCE

SAP Andina Trinidad y Tobago Technology Port of Spain, Trinidad y Tobago Teacher SM100 - Sap Solution Manager Operations SAP Spain Espana Technology Madrid Solution Manager Consultant Implement Incident Management Infocenter July 2011 Energy Client: ITAIPU Paraguay,Brazil Solution Manager Binacional Consultant Workshop ASAP/RUN SAP Methodology and ARIS- Solution Manager Integration SAP Andina - Barbados September 2011 Client: Mutua Universal September 2011 Client: Caribbean Airlines

July 2011

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Technology Bridgetown, Barbados Teacher SM100 - Sap Solution Manager Operations SM200 - Change Request Management SM300 - Business Process & Interface Monitoring SAP - Hungary Technology Budapest, Hungary Teacher SM200 - Change Request Management SAP - South Africa Technology Remote Training Teacher SM150 - Process and Configuration of Service Desk Bluefin Solutions Technology London, Uk ChaRM Consultant

Client: Government

May 2011 Client: Generic

July 2010 Client: Generic

June 2010

Client: Pearson Education Implement Change Request Management and Sap Quality Gates Management Knowledge Transfer to the local consultant, (ChaRM Training) SAP Saudi Arabia Technology Jeddah, Saudi Arabia Teacher SMO100 - Solution Manager Operations SMI310 - Solution Manager Implementation tools in Details SAP Turkey Technology Istanbul, Turkey Teacher SMO100 - Solution Manager Operations February 2008 Client: Military May 2010 Client: ISDB - Islamic Dev. Bank

Education
Computers Engineer Universidad del Salvador (1996-2001)

SAP Education
Solution Manager SMO100 - Solution Manager Operations SMO310 - Solution Manager: Implementation Tools in Detail USMF55 - Change Request Management with SAP Solution Manager SM300 - Business Process and Interface Monitoring SMO150-Process and Configuration of Service Desk Portal SAPEP - mySAP Enterprise Portal Solution Overview EP100 - Managing Enterprise Portal Content EP200 - SAP Netweaver Portal System Administration Basis ADM100 - SAP Web AS Administration I ADM102 - ADM102 SAP Web AS Administration II ADM505 - Oracle Database Administration I

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BC420 - Data Transfer

Other Education
Tivoli (TDM 500) RPG (AS428)

Languages:
Spanish: Native English: Fluent

Italian: Fluent

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